Tag Archives: Bits & Bytes

FPPad Bits and Bytes for August 26, 2016

Posted on August 26, 2016 by in Bits & Bytes

On today’s broadcast, get an update on LPL Financial’s technology roadmap, FutureAdvisor signs up the fifth largest bank in the US, Betterment forms a partnership with Uber, and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Nest Egg Guru, a stress testing app for your clients’ retirement planning.

Designed as an alternative to Monte Carlo simulations and calculating probabilities of success, Nest Egg Guru helps you tangibly quantify how client portfolios may hold up if future investment returns don’t pan out as expected.

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Sign up for a no obligation free trial at fppad.com/nesteggguru to see how this low-cost solution can complement the planning software you already use today.

Here are the links to this week’s top stories:

LPL placing heavy focus on technology improvements from InvestmentNews, and

U.S. Bank Wealth Management Announces Partnership with FutureAdvisor to Offer Automated Investing Capabilities to Clients from BusinessWire

 

[Now on to this week’s top story that comes from LPL Financial, as this week the nation’s largest broker-dealer held its annual LPL Focus conference in San Diego.

I wasn’t able to attend the conference, but LPL CIO Victor Fetter kindly connected with me by phone to cover several of the key technology announcements made at the event.

First, ClientWorks, the replacement for the existing BranchNet platform, is now available to roughly 11,000 advisors, up significantly from the 500 beta testers this time last year. Next, an updated account opening solution is anticipated soon which will streamline the creation of LPL account forms, pre-populate forms for clients with existing LPL accounts, and automatically fire off an electronic signature workflow.

Fetter also highlighted a new Adoption Index score that advisors can use to gauge their own adoption of particular technologies and then identify areas where efficiency can be improved.

And finally, lots of attention was given to Guided Wealth Portfolios, LPL’s automated investment solution powered by BlackRock’s FutureAdvisor platform expected to be available in early 2017. Fetter told me that advisors can choose to add their brand to Guided Wealth Portfolios as an extension of their existing business, or they can create a new brand as a separate, but complementary, platform for certain clients.

Guided Wealth Portfolios will consist of ETF allocations managed by LPL Research and they will be visible in the ClientWorks dashboard. Clients can view their information using a mobile responsive website, but Fetter said a native app for iPhone or Android is not anticipated at this time. Oh, and I think fees for the service are still up in the air, so we’ll have to check back as the service gets closer to its official rollout.

And speaking of FutureAdvisor, this week, US Bank, the fifth largest commercial bank in the United States, announced that it, too, will be using FutureAdvisor to power an automated solution for its clients with portfolios designed by, you guessed it, US Bancorp Investments. Like LPL’s Guided Wealth Portfolios, US Bank said the service is expected to be available in 2017, and fees for the service were not yet disclosed.] To stay up to date with technological innovations, the independent broker-dealer LPL Financial is developing more tools for its new adviser dashboard and implementing smarter automation.

Uber Lets Drivers Hail an IRA with Betterment from the Wall Street Journal

[Next up is news on Betterment, as this week the company announced a partnership with Uber, the multi-billion dollar global ride-sharing network, which allows drivers to open and fund a Betterment IRA account directly within the Uber app. Drivers get special fees, too, with their first year of Betterment completely free, and after that it’s 25 basis points per year on accounts below $100,000.

So guess what? The stakes for client acquisition just went up, in fact, way up. Millions of people recognize Uber, and when they see a partnership like this, they have to be thinking, “Hey, if Betterment’s good enough for a huge company like Uber, it’s gotta be good enough for me.”

And for Uber, they could have chosen anybody for this partnership. They could have teamed up with Vanguard, Schwab Intelligent Portfolios, or even *cough* FutureAdvisor, but no, they chose Betterment.

So the way I see it, this is about distribution and decreasing client acquisition costs. Look, for years, industry commentators, myself included, have beat the drum about the high acquisition costs of automated investment services and how tough it is for robo advisors to actually make a profit.

Well, if an automated service can immediately get exposure to hundreds of thousands of potential customers by getting embedded in another app, what’s to stop Betterment from getting embedded in the eBay app to invest your extra cash, or even into SnapChat right along side the SnapCash feature? That’s a pretty inexpensive, yet clever way, to acquire new customers.

So welcome to the new front line in the battle for asset management, I hope your marketing team is up for the challenge.] Uber Technologies Inc. is partnering with robo advice provider Betterment Inc. to offer thousands of its drivers access to retirement accounts.

 

Here are links to stories that didn’t make this week’s broadcast:

In a world of software overabundance, Siftery offers clarity from Medium

Siftery helps you discover the right software product for your business. Great software is a force multiplier for your job. And picking the right solution for your company will make you look like a rockstar.

Guide Financial set to close operations on October 11 from FPPad

Guide Financial, the financial planning startup acquired by John Hancock in June 2015, told its users via email this week that the company plans to discontinue operations on October 11.

Integration Update: RiXtrema + Black Diamond Now Available from Advent

SS&C Advent’s Black Diamond wealth platform is now integrated with Portfolio Crash Testing by RiXtrema, one of the advisory industry’s leading Portfolio Analytics/Risk Management solutions.

 

Watch FPPad Bits and Bytes for August 26, 2016

Watch FPPad Bits and Bytes for August 26, 2016

FPPad Bits and Bytes for August 19, 2016

Posted on August 19, 2016 by in Bits & Bytes

On today’s broadcast, Vanare announces two integrations that should raise a few eyebrows, and relationship intelligence gains momentum in the apps you might be using in your business.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Now before I get started, I want you to know that this September I’ll be attending the 3rd annual Fuse Hackathon hosted by Orion Advisor Services, hosting the 2016 XY Planning Network Conference FinTech competition, and I’ll be the master of ceremonies of eMoney Advisor’s first-ever hackathon at their 2016 Advisor Summit.

Here are the codes you can use to save money on your event registration (Important! These are coupon codes, NOT affiliate links. I do not get any affiliate revenue if you register for the events):

XYPN16 and eMoney Summit Discount Codes

Save $25 on the 2016 XY Planning Network Conference using the code FPPad.

Get the early bird pricing to the 2016 eMoney Advisor Summit (a savings of $400!) using the code FPPad.

Top Stories

Here are the links to this week’s top stories:

Vanare, Redtail Streamline Account Opening for Financial Advisors and Their Clients via Marketwired, and

Apex Clearing to Offer Vanare’s Digital Advice Platform from PRNewswire

List of financial services CRMs with Zapier support:

https://zapier.com/zapbook/redtailcrm/
https://zapier.com/zapbook/wealthbox/
https://zapier.com/zapbook/salesforce/
https://zapier.com/zapbook/microsoft-dynamics/

[Now on to this week’s top story that comes from Vanare, taking advantage of the slow summer to announce a new integration with Redtail Technology. Phase one of the integration is available today, which allows Vanare users to automatically create a new client record in Redtail CRM anytime a client completes the on boarding process in Vanare.

Subsequent phases, being rolled out later this Fall, promise to support two-way data sharing between the applications to better synchronize data on client activity and status reports.

But wait! You don’t have to be a Vanare customer to automatically populate new client records in Redtail. If you remember back in episode 185, Redtail announced its integration with Zapier, allowing you to use triggers in any application supported by Zapier to fire off an action in Redtail. Then in episode 186, I mentioned Wealthbox CRM’s Zapier integration.

And if you subscribe to Zapier’s premium plan, you get support to automate actions in Salesforce and Microsoft Dynamics. So maybe it’s time to check the application you use for Zapier compatibility, and if they’re not supported, maybe you need to ask for it.

Now, back to Vanare, I want to also point out an announcement from a few weeks ago about Vanare’s support for Apex Clearing. This is first time I’ve heard of while-labeled robo advisor solution for advisors that supports Apex, which is the same clearing firm used by many of the larger direct-to-consumer investment services like Betterment, Wealthfront, and Robinhood.

Why is this important? Because other turnkey robo services for advisors use custody services from Folio Institutional, TD Ameritrade Institutional, and other, and when you look at their all-in custodial fees, I don’t think they are as competitive as Apex.

Now you could elect to work with Apex directly on your own proprietary investment solution, but that takes time, expertise, development, and other resources that you probably don’t have, so that’s why Vanare’s offering that sits on top of Apex is worth taking notice.] Vanare, an innovative wealth management technology platform, and Redtail Technology, a leading provider of client relationship management (CRM) solutions for financial services firms, have launched an integration that will allow Vanare users to sync client contact information directly from their Redtail CRM.

Salesforce Inbox gains calendar from Tempo acquisition from TechCrunch, and

Salesforce acquires smart calendar app Tempo AI, will shut it down on June 30 from VentureBeat

[Next up, I want to talk a little more about CRMs by talking about Salesforce, as this week the company announced an update to the Salesforce Inbox app. After last year’s acquisition of the calendar app called Tempo, Salesforce Inbox now has an enhanced calendar with one-click conference dialing, Sales Cloud data synchronization, and CRM record integration.

Still absent, though, is the contextually relevant info about clients and prospects invited to a meeting that Tempo used to provide, which could include Facebook updates or changes to the LinkedIn profile of meeting participants.

If this automated dossier concept sounds familiar, that’s because it’s similar to an app called Refresh that I told you about back in episode 159, which was subsequently acquired by LinkedIn, which is now part of Microsoft. Also, Salesforce acquired RelateIQ a while ago which powers the SalesforceIQ product with its trademarked Relationship Intelligence™ technology.

So here’s my important takeaway: There are just some things you can’t remember or keep up to date with about each and every client you have. Solutions powered by Microsoft and Salesforce and others, which arguably resemble CRM software, do a lot of the heavy lifting in the background, so you can focus on relationship development and not mundane data gathering.

Again, if you see how your business can be better with automated tools like these, you might want to mention it to your provider and be sure it’s on their road map.] Salesforce’s efforts to turn its Inbox app into a central resource for salespeople has a new trick: An integrated calendar built from its acquisition of Tempo that pulls in contact data from your Salesforce database, giving you a way to quickly find out more about the people you’re meeting with.

Here are the stories that didn’t make this week’s broadcast:

How Advicent’s new portal product stacks up from Financial Planning

Portals are a hot topic in the adviser and fintech communities.

Hearsay Launches New Social Media Tool for Advisors from ThinkAdvisor

Hearsay Social says it is rolling out a client engagement platform that helps advisors reach clients and prospects more easily and more quickly via social media, their websites, email and text messages.

 

Watch FPPad Bits and Bytes for August 19, 2016

Watch FPPad Bits and Bytes for August 19, 2016

 

FPPad Bits and Bytes for May 27, 2016

Posted on May 27, 2016 by in Bits & Bytes

On today’s broadcast, Personal Capital raises a new round of $75 million, SigFig raises its own round of $40 million, FINRA fines a rep for changing his CRM notes, and more!

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by RightCapital; innovative financial planning software with unique tax planning capabilities. RightCapital features detailed tax projection and retirement distribution modules that allow advisors to illustrate tax-efficient drawdown strategies and Roth IRA conversions.

RightCapital

Request your free trial of RightCapital today by visiting fppad.com/RightCapital.

Here are the links to this week’s top stories:

Personal Capital Raises $75 Million in Series E Funding from PRNewswire

[This week’s top story comes from Personal Capital, as the digital RIA firm recently raised 75 million dollars in Series E funding from one investor, IGM Financial, a Canadian-based financial services company. $50 million was invested immediately with the other $25 million to be invested next year, bringing Personal Capital’s total amount of money raised to $175 million.

What will the company do with the money? According to CEO Bill Harris, Personal Capital will double its advisor headcount from 100 to 200, and increase its development staff from 40 to 60. Funds will also be used to double the company’s marketing budget, as chief marketing officer Mark Goines was quoted as saying, “The sad truth is no one knows about Personal Capital,”

What I find most interesting about this round of fundraising is WHO made the investment. IGM Financial is an incumbent financial institution, not a venture capital firm, and I find it interesting that none of Personal Capital’s prior investors participated in this latest round. This begs the question: Why not?] Personal Capital, the leading digital wealth management firm, today announced IGM Financial Inc., a member of the Power Financial Corporation group of companies, has invested $50 million this week, with an agreement to invest another $25 million in the next year.

SigFig Raises $40 Million in Financing from Leading Financial Institutions and VCs to Accelerate Expansion of Its Enterprise Wealth Management Technology Platform from BusinessWire,

UBS Americas wealth unit partners with robo-adviser SigFig from Reuters, and

Wells Fargo to announce roboadviser partnership by end-June from Reuters

[Because in another related story this week, SigFig, a San Francisco-based online automated investment service, announced that the company raised $40 million dollars, which includes $7 million of debt funding, bringing its total raised just under $60 million.

Once again, who led SigFig’s latest round?

If you said an incumbent financial institution, give yourself a gold star, because Eaton Vance was the lead investor, and to the best of my knowledge, its participation marks the company’s first investment EVER in a startup company!

These incumbent players join a growing list of activity in this space, with BlackRock acquiring FutureAdvisor, Invesco acquiring Jemstep, John Hancock acquiring Guide Financial (remember them?). The list goes on!

So what does this all mean?
The throng of automated investment services who set out to change the way investors invest, make investing simple, et cetera, are now cozying up with the incumbent financial institutions many of the startups set out to disrupt in the first place! And I didn’t even mention the SigFig partnership with UBS, did i?

Oh, and this week Wells Fargo said it too will announce its own robo advisor partnership by the end of June!] SigFig, an independent San Francisco-based wealth management technology company, today announced the raising of $40 million in financing from a number of leading financial institutions, including Eaton Vance, Comerica Bank, New York Life, Santander InnoVentures, and UBS, as well as top-tier venture capital firms Bain Capital Ventures, DCM Ventures, Nyca Partners, and Union Square Ventures.

Finra fines and suspends adviser for software misconduct involving 78-year-old client in variable annuity case from InvestmentNews

[Now on to news about the CRM software you use. This week, InvestmentNews reported about an Ameriprise Financial Services representative who was fined $50,000 and suspended for one year by FINRA for backdating and editing client notes in his CRM.

The CRM in this case was ACT!, and the rep made changes in his notes related to the sale of a variable annuities, which were discovered only after an arbitration panel mandated a forensic examination of the rep’s computer.

So whether you use Redtail, Junxure, Wealthbox CRM, Salesforce, or any other solution, it’s critical that your firm be aware how the integrity of client notes, and all records for that matter, is preserved. If you don’t know, now might be a good time to conduct a quick audit.] The Financial Industry Regulatory Authority Inc. levied a $50,000 fine against an Ameriprise general securities representative who altered his software notes to document his recommendations, for a 78-year-old client, to invest $2 million in Ameriprise variable annuities, the regulator’s decision shows.

 

Here are stories that didn’t make this week’s broadcast:

How Technology Hijacks People’s Minds — from a Magician and Google’s Design Ethicist from Medium

When using technology, we often focus optimistically on all the things it does for us. But I want you to show you where it might do the opposite. Where does technology exploit our minds’ weaknesses?

TradePMR Introduces EarnWise from PRNewswire

EarnWise promises to harness the best of traditional and robo-advisor business strategies in a single, easy-to-implement, online solution.

Password management startup Dashlane, now with 5M users, raises $22.5M led by TransUnion from TechCrunch

Dashlane, the New York startup that provides a platform for users to manage their passwords and online identities across multiple sites and apps, has raised a further $22.5 million in funding and picked up a key strategic investor and partner in the process.

MaxMyInterest Adds New Client-Onboarding Feature for Financial Advisors from maxmyinterest.com

MaxMyInterest today launched significant enhancements to client onboarding, making it easier for financial advisors to offer Max’s intelligent cash management solution to their clients.

 

Watch FPPad Bits and Bytes for May 27

Watch FPPad Bits and Bytes for May 27

FPPad Bits and Bytes for May 20, 2016

Posted on May 20, 2016 by in Bits & Bytes

On today’s broadcast, I’m on location at the Envestnet Advisor Summit. You’ll hear from Bill Crager about Open ENV, Stuart DePina on adding Salesforce integration to Tamarac, and hear how the Yodlee acquisition is enhancing the Envestnet platform.

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Here are the links to this week’s top stories:

Envestnet Unveils Open ENV from Envestnet

Envestnet, Inc. has unveiled Open ENV to offer differentiated user experiences, accelerate integrations and extend the availability of Envestnet’s solutions.

Envestnet | Tamarac Unveils A New Version of Advisor CRM® from Envestnet

Envestnet | Tamarac has rolled out a new edition of its Advisor CRM® application, Advisor CRM, which incorporates the latest Microsoft Dynamics CRM 2016 update and is compatible with Microsoft Windows 10 and Microsoft Office 2016

 

ENV thumbnail 620

FPPad Bits and Bytes for May 13, 2016

Posted on May 13, 2016 by in Bits & Bytes

On today’s broadcast, learn about top advisor technology from the Finovate Spring 2016, two lessons you should learn from a Salesforce database outage, hear top technology tips from industry experts, and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Riskalyze, the company that invented the Risk Number™ and twice named as one of the world’s 10 most innovative companies in finance by Fast Company Magazine.

Riskalyze

Advisors use Riskalyze to show prospects they’re invested wrong and prove to clients they’re invested right. See how Riskalyze creates fearless investors by visiting riskalyze.com/fppad to book a guided tour.

Here are the links to this week’s top stories:

Client Insight for Wealth Management from IBM, and

IBM Watson-infused robo wants to help advisers, not beat them from Financial Planning

Envestnet Advisor Now demo from Finovate Europe 2016

[This week’s top story covers the Finovate Spring 2016 event held earlier this week in San Jose, California. With over 70 demos spread across two days, here are my picks for the most promising solutions for financial advisors.

First is IBM, as the company demoed its Client Insight for Wealth Management solution, designed to deliver better insights about your clients powered by, you guessed it, IBM Analytics. The Client Insight dashboard segments your clients by their behavioral profiles, predicts the likelihood of clients experiencing a significant life event, and automatically generates a list of top actions clients should take to make progress on their financial goals.

The analytics-powered insight is great, but it’s not yet clear to me if the solution is something you can buy today or if it requires an integration with the technology providers that you use, particularly with your CRM software. One third-party example I can think of is the automated investment service from Marstone, which to me, still seems to be evolving and appears to be rolling out at a very measured pace. So, if you want to start seeing some of these cognitive-powered insights in the tools you use, I think you need to prepare to spend a little bit more on your technology to make these benefits a reality.

The second demo of note came from Envestnet, as the company highlighted Advisor Now, which is now being positioned as an online financial planning tool that can be white-labeled by financial institutions or you, the independent financial advisor.

Advisor Now’s capabilities are quite a bit different than this time last year when the solution was first announced, as Envestnet is further leveraging its technology acquisitions of Upside, Yodlee, and Finance Logix.

Next week I’m headed to the Envestnet Advisor Summit in Chicago where I plan to get more details on Advisor New, but in the meantime you can watch a recent Advisor Now demo from Finovate Europe] IBM offers you a whole new level of insight to serve your customers with the most relevant offerings that helps you drive new revenue. It enables you to segment your customers quickly and analyze their behavior to deliver cross sell/ up sell offers which helps increase loyalty, retention and customer satisfaction.

Envestnet thumbnail

Salesforce outage persists across US, CEO wades in from ZDNet, and

The Burning Irony of Salesforce’s #NA14 Social Media Nightmare from Medium

[Next up is news on Salesforce, as the company unfortunately suffered a failure in one of its critical databases this week affecting several thousand of its customers in North America. The outage of the NA14 database lasted for about a day and a half, causing many users to publicly vent their frustrations on Twitter.

Closer to home, I didn’t hear from any advisors who were affected by the downtime, which is good, but there are still two lessons I want you to take away from this incident.

First, when you use any cloud-based system, especially a CRM, be absolutely certain that you have an offline backup of the critical information you need to take care of clients. Make it part of your process now to export data like names, phone numbers, and email addresses so you can stay in touch with clients if and when your online systems have extended downtime.

And second, make plans now for what you’re going to do when your firm experiences a crisis. How will you contact clients? Will you post information on your website, or provide updates on Twitter? Whatever you do, identify your process in your disaster recovery and business continuity plan, and if it’s been a while since you tested your communication in a crisis, well, you might want to do something about that.] A Salesforce database failure has left some clients unable to access their services across the United States, prompting the firm’s chief executive to step in.

2016 SSG Conference Technology Panel from YouTube

[And finally, wrapping up this week’s broadcast is news from Shareholders Service Group, as I attended their annual conference in San Diego a few weeks ago. One of the general sessions I attended was a panel discussion on technology opportunities that lie ahead for independent financial advisors, so I caught up with each of the panelists,

Greg Friedman of Private Ocean, Dave Welling of SS&C Advisory Market Group, Tim Welsh of Nexus Strategy, and Joel Bruckenstein of Technology Tools for Today, to get their main takeaways from the session and hear best advice for advisors from a technology perspective.

The full video from the event is embedded over on website along with a few additional stories that didn’t make this week’s broadcast.]

Here are stories that didn’t make this week’s broadcast:

Docupace Closes on Management Buyback Transaction from BusinessWire

Docupace Technologies LLC, a premier digital compliance and cyber security company in the financial services industry, completed its planned repurchase of the majority interest in the company previously held by RCS Capital Corporation.

New Marketing Materials from Hidden Levers

HiddenLevers now provides pre-made marketing materials that can be used with clients. These include printable brochures, embeddable videos, website and signature plugins.

 

Watch FPPad Bits and Bytes for May 13, 2016

Watch FPPad Bits and Bytes for May 13, 2016

FPPad Bits and Bytes for April 29, 2016

Posted on April 29, 2016 by in Bits & Bytes

On today’s broadcast, Redtail is the beneficiary of two announcements, MoneyGuidePro releases G4, and see the latest audio and video solutions to enhance your online content

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Kaleido, introducing their new flexible marketing services that turn your marketing plan into action.

kaleido 620

Learn how Kaleido can help you implement the marketing projects you’ve been putting off by visiting fppad.com/kaleido.

Here are the links to this week’s top stories:

Morningstar and Redtail Technology Announce Expanded Agreement, Adding Redtail’s Robust CRM Functionality to Morningstar Office for Financial Advisors from PRNewswire, and

Zapier integration with Redtail CRM is now available from Redtail Technology

[This week’s top story is a two-for-one about Redtail Technology, as the CRM provider was first mentioned by Morningstar as the company is further expanding its integration with the popular CRM for advisors. Two years ago, Redtail users started accessing Morningstar research and analytics directly in the CRM, and with the latest integration, users of both solutions can transfer data between the two systems, reducing the amount of manual data entry as well as synchronizing client and account data viewed in Redtail CRM.

The second story from Redtail is the announcement of a new integration with Zapier, a popular web automation application. The connection with Zapier means that Redtail users can use triggers in Redtail, such as a new activity or a new contact in the CRM, to create an action in another program, which includes over 500 popular services like Slack, Google Docs, MailChimp and many more.

Other providers, including Wealthbox CRM, have been hinting at soon-to-be-released integrations with Zapier and others for several months now.
So if you’ve been frustrated with the lack of direct integrations within your CRM, you’ll soon be able to build your own custom trigger and action workflows using apps like Zapier.] Redtail CRM is now available publicly in Zapier’s App Directory in beta version.

PIEtech, Inc. Releases 4th Generation of MoneyGuidePro – Helping Firms Deliver Higher Quality Plans in a Scalable Manner from PRWeb

[Next up is news from MoneyGuidePro, as the financial planning software provider officially released the fourth generation of its software, aptly named G4. Advisors will definitely notice an updated look and feel to the user interface, but G4 largely retains many of the core features present in the prior version, G3, such as the Play Zone, Social Security Maximization, and the What Are You Afraid Of? modules.

One of the more significant changes is the addition of five pre-built workflows called “conversations” which are used to streamline the creation of an initial financial plan. Advisors can complete the conversation data entry alone or together with clients in a meeting, or decide to grant clients access to an online portal where they enter data completely on their own.

The pre-built workflows limit the amount of data needed to create a plan so that the entire process isn’t overly tedious. With a preliminary plan created, advisors can then drill down into more specific areas of the plan.] PIEtech’s vision, “Everyone needs and deserves a quality financial plan,” has never been truer – for both advisors and clients. Today, PIEtech released the fourth generation of MoneyGuidePro® to help financial advisors develop and deliver quality financial plans on an unprecedented scale.

Watch the G4 video tutorial on the MoneyGuidePro website.

FPPad Coverage from the 2016 NAB Show on YouTube

[And finally, I want to wrap up this week’s broadcast with a heads up about the videos Steve and I made at the NAB Show last week. We featured the top video, audio, and technology gadgets, as well as whatever that thing is, from over 1,800 exhibitors that you can use to start making your own online content. You’ll learn about 360º cameras, wireless microphones, lighting, production resources and more that are all affordable and easy for you to use.]

Here are stories that didn’t make this week’s broadcast:

Quovo and Vanare Partner to Help Financial Firms Provide Better Client Experience from PRNewswire

Advisors striving to improve the client experience by providing offerings tailored to their entire financial picture can now seamlessly aggregate their client’s data into a fully customized online wealth management platform.

Data Points Releases Its Behavioral Finance Assessment Platform from PRWeb

Data Points announced today the release of its Predicting Wealth™ platform, which provides the financial services industry a scientific way to identify clients with the highest potential for building wealth across all market segments. The platform delivers analytics on the financial behaviors of clients and predictive assessments to drive financial success.

United Capital Announces FinLife Partners: a White Label of Firm’s Integrated Advice, Investment Management, Technology and Coaching for Advisers from BusinessWire

Today, United Capital Financial Advisers, LLC (“United Capital”), a Financial Life Management firm, announces the launch of FinLife Partners, a turnkey advice and planning platform that allows independent advisers access to the firm’s proprietary Financial Life Management system, including adviser-branded client experience tools, digital workflow technology and personalized on-demand coaching.

SEC Warns More Cyber Enforcement Actions Coming from Nasdaq.com

The SEC has a long to-do list, but ensuring that advisors and other registrants are protecting clients’ sensitive information from cyber threats is right at the top, and more enforcement actions are expected.

PayPal leads $30 million round in Acorns investing app from TechCrunch

Acorns, the investing app, is announcing a $30 million strategic investment from PayPal, with participation from the Rakuten FinTech Fund. This brings the team’s total funding to $62 million.

Katch is shutting down May 4th from Katch

After 12 months of building the best way to save and discover mobile live streams, it is with great disappointment that we must announce that Katch will be shutting down.

Docupace Announces Independence from RCS Capital (RCAP) from BusinessWire

Docupace Technologies LLC, financial services’ premier digital compliance and cyber security company, announced today that it will pursue growth independently of investment from RCS Capital Corporation

 

Watch FPPad Bits and Bytes for April 29, 2016

Watch FPPad Bits and Bytes for April 29, 2016

FPPad Bits and Bytes for April 15, 2016

Posted on April 15, 2016 by in Bits & Bytes

On today’s broadcast, LPL Financial hooks up with BlackRock’s FutureAdvisor, Riskalyze and Advizr integrate their platforms, and bots might be the future of financial technology.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Twenty Over Ten, providers of beautiful, tailored, mobile responsive websites specifically for Financial Advisors.

Twenty over ten logo 620

Easily manage your brand while automatically archiving your website changes for compliance. Sign up for a 45 day free trial today by visiting twentyoverten.com/fppad. Oh, and be sure to watch the YouTube channel for videos from next week’s NAB Show, which are also brought to you by Twenty Over Ten.

Here are the links to this week’s top stories:

LPL Financial to Leverage BlackRock Solutions’ FutureAdvisor to Offer Robo Solution to Advisors and Their Clients from LPL Financial

[Now on to this week’s top story which comes from LPL Financial, as the nation’s largest independent broker-dealer announced it will use BlackRock’s recently-acquired FutureAdvisor platform to power an online automated investment offering. LPL first hinted at its plans for a “robo advisor” back in the summer of 2015 at its annual Focus conference, which was roughly one month before BlackRock made its FutureAdvisor acquisition.

While the announcement sure generated some buzz, no details on specific pricing or availability were provided. What the press release did say is that the model portfolios will be provided by LPL’s research department, so at least initially, advisors and reps will not be able to create their own custom allocations.

The press release also said the automated solution will be integrated with LPL’s custodial platform, but it didn’t say if that was the existing BranchNet platform or the much-anticipated ClientWorks, which as far as I know, has still not been officially released.

So at least we now know what LPL’s robo strategy will be, but with so many forward-looking statements, we don’t know when that strategy will be ready for use by LPL’s financial advisors.] Leading retail investment advisory firm and independent broker/dealer LPL Financial LLC, a wholly owned subsidiary of LPL Financial Holdings Inc. (NASDAQ:LPLA), today announced it will use BlackRock Solutions’ (BRS) FutureAdvisor platform to support a digital advice platform for use by LPL’s financial advisors and institutions and their clients.

A Match Made in Heaven: Advizr and Riskalyze Integrate from Businesswire

[Next up is news from Riskalyze and Advizr, as the two companies announced a new integration to streamline financial advisor workflows. The new integration will import Riskalyze model portfolio sets into the Advizr financial planning software, allowing advisors to recommend the most appropriate asset allocation according to their client’s personal Risk Number.

Not only that, both companies offer effective lead generation tools for advisors, with Riskalyze offering prospects the opportunity to determine their own Risk Number, and Advizr offering a quick financial plan illustration with Advizr Express.

The combination of the two will help advisors gain more information about prospects’ risk tolerance and the building blocks of a complete financial plan.

The companies called the integration “a match made in heaven” because both of them are winners of the Best Client Facing Technology award announced right here on FPPad.

So as a result, and I am now officially accepting endorsements for matchmaking on my LinkedIn profile.] Advizr, the financial planning software recognized as the Best Client Facing Technology of 2015 by Bill Winterberg’s FPPad, and Riskalyze, the world’s first Risk Alignment Platform recognized for the same award in 2014, are integrating their award-winning products to provide an elegant, intuitive and seamless solution to financial advisers.

Messenger Platform at F8 from Facebook.com

[And finally, this week’s top story comes from the future, oh wait, “THE FUTURE!” as Facebook CEO Mark Zuckerberg took the stage at this week at F8 conference and detailed the company’s roadmap for the next 10 years.

My best takeaway for you is the launch of the Messenger Platform that includes automated messaging powered by bots, no, not that bot, these are automated messenger bots.

With bots in messenger, you can make online clothing purchases, receive weather forecasts, view top headlines and more.

I can totally see bots making their way into your technology. Imagine if you could ask your Redtail bot when you next client meeting is scheduled, or your Orion bot how your AUM has grown over the past year, or even allow clients to ask the MoneyGuide Pro bot for their updated retirement confidence meter. How cool is that?!?

And if vendors eventually integrate bot into existing services, I bet that they’ll also include message archiving and retention so you can confidently use bots without violating your compliance requirements.

Oh, did I just give those vendors a little more work to do? I’m sorry!

Unfortunately there’s no word yet from FINRA or the SEC whether your bot has to be fingerprinted and subject to a background check. Thank you, I do two shows a night!] We’re excited to introduce bots for the Messenger Platform. Bots can provide anything from automated subscription content like weather and traffic updates, to customized communications like receipts, shipping notifications, and live automated messages all by interacting directly with the people who want to get them.

Here are stories that didn’t make this week’s broadcast:

Former Top Schwab Executive Joins Betterment Board from New York Times

Less than one month after an investment round that doubled its private valuation to around $700 million, the robo-adviser Betterment is adding a former top executive from Charles Schwab, John S. Clendening, to its board.

Find time for your goals with Google Calendar from Google

That’s why starting today, we’re introducing Goals in Google Calendar. Just add a personal goal—like “run 3 times a week”—and Calendar will help you find the time and stick to it.

Orion’s Integration of FactSet’s Robust Research and Analytics Allows Advisors to Better Serve Their HNW and Institutional Clients from Marketwired

Orion Advisor Services, LLC (“Orion”), a premier portfolio accounting service provider for financial advisors, has announced it is now integrated with FactSet, a leading provider of financial data, analytics, and service, to offer its advisor clients easy access to portfolio research and analytics.

Watch FPPad Bits and Bytes for April 15, 2016

Watch FPPad Bits and Bytes for April 15, 2016

FPPad Bits and Bytes for April 1, 2016

Posted on April 1, 2016 by in Bits & Bytes

On today’s broadcast, Betterment raises $100 million in fresh capital, Fidelity tests FidelityGo, Schwab pulls the plug on OpenView Integrated Office, and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

First, a heads up, Steve and I will be on the road later this month covering the massive NAB 2016 event, scouring the exhibit halls for technology you can use to make great videos and podcasts, followed by the 2016 Shareholders Service Group conference in San Diego. Visit fppad.com/subscribe and sign up today so you don’t miss any of our coverage from the events.

Betterment Raises $100 Million from Betterment.com

[Now on to this week’s top story which comes from Betterment, as the automated investment service raised another $100 million dollars in venture capital, bringing the total amount they’ve raised to $205 million. Betterment is pulling away from a crowded field of robo competitors, now servicing over 150,000 customers, managing $3.9 billion in assets, and valued at a reported $700 million.

Betterment says they will use the funding to grow the Betterment for Business 401(k) platform and the Betterment Institutional offering for you, the financial advisor.

But despite all the money raised and what they say about being their customer’s central financial relationship, Betterment’s questionnaire still doesn’t tell customers that they should pay off high interest credit card debt or build up an emergency fund first before investing. Oh, that’s right, customers can find that advice somewhere on the blog.

So I’ll reiterate what I posted on Twitter this week: Betterment, I hope you use the money to make unbiased fiduciary advice accessible & affordable to everyone.

If you want to read more about the latest round of Betterment’s funding, head over to fppad.com/183 for the links to this week’s top stories.] Today marks an important milestone for Betterment and our more than 150,000 customers who have invested over $3.9 billion with us. We’re excited to announce that Betterment has closed a $100 million investment, led by a new partner, Kinnevik.

Fidelity Starts Testing Robo-Adviser Service on Existing Clients from Bloomberg.com

[Next up is news from Fidelity, as the company announced plans to begin testing Fidelity Go, its own automated investing service for retail investors, with roughly 500 customers this week, with an official rollout sometime in the second half of this year.

If you remember back to November of 2015, Fidelity broke off its relationship to promote Betterment Institutional to advisors, and then coincidentally announced the Fidelity Go retail product that competes more or less with Betterment. Fidelity Go will feature investment portfolios managed by Geode Capital Management, all in fees at 39 basis points or lower, automatic rebalancing, but no tax loss harvesting.

With Fidelity Go as a retail offering, you should know that Fidelity told me that a B2B version is under development, and while they couldn’t give me a solid release date, they did say the offering will be customized to your needs as an advisor.

Nevertheless, Fidelity joins Charles Schwab as an institutional custodian with an automated investment solution in the retail space, but at no platform fee in exchange for a little extra cash allocation, Schwab Intelligent Portfolios, in my opinion, is going to be tough to beat.] Fidelity Investments, the second-largest U.S. mutual fund company, will test an automated-investment service starting Wednesday on a small group of existing customers. Fidelity plans to offer the service to the public in the second half of this year.

Schwab Unplugs Its Customized Version of Salesforce from WealthManagement.com

[And speaking of Schwab, this week’s final story is news that Schwab Advisor Services is discontinuing the Schwab OpenView Integrated Office solution effective July 31. Roughly 150 firms are using the solution, so they’re going to have to find some other technology to replace Integrated Office, specifically the custom version of Salesforce that came with it.

The link to the story at fppad.com/183 has the details on options for affected advisors, including using Salesforce with Schwab OpenView Gateway or migrating to a completely new CRM, but here’s the angle I want to focus address.

This is absolutely an example of what can happen when you choose a custodian’s proprietary solution for a part of your technology. How committed is that custodian going to be to offer that technology over the lung run? In this case, Schwab, for whatever reason, is shutting down Integrated Office, leaving 150 advisors with just three months to figure out what to do.

So I don’t blame you one bit for getting a little uneasy when custodians offer proprietary technology solutions to you that they own and control. But with more custodian acquisitions of technology on the horizon, I’m afraid this is a risk you’re going to have to assume more frequently as time moves on.

One more thing: if you want a firm with Salesforce experience in financial services, get your pencils out, because you should consider contacting LiquidHub, Concenter Services, Navatar, Salentica, or AppCrown.] One hundred fifty Charles Schwab advisors must find a new client relationship manager (CRM) by July 31.

Here are stories that didn’t make this week’s broadcast:

Envestnet | Tamarac Rolls Out New Household Structure and Service Team Functionality in Advisor View™ Client Portal from PRNewswire.com

Envestnet | Tamarac has launched four major software updates designed to strengthen RIAs’ online engagement with clients. The roll-out is part of the firm’s March 2016 technology release.

Advyzon Integrates Laser App Software to Enhance Client Advisor Relationship from LaserApp.com

Laser App Software, the premier provider of forms automation and management software for the securities and insurance industries, has announced that Advyzon, an all in one cloud-based platform combining portfolio management, performance reporting, CRM, client portal and planning, integrated with Laser App Software to enhance its client dashboard.

Marketware International is pleased to announce that it has become a new member of the IBM Watson Ecosystem Partner Program.

Our team has been hard at work creating the AdvisorQA mobile product experience for Financial Services. It provides a new mobile Content Management and Social Collaboration tool that utilizes the cognitive computing and research capabilities of IBM Watson.

 

Watch FPPad Bits and Bytes for April 1, 2016

Watch FPPad Bits and Bytes for April 1, 2016

FPPad Bits and Bytes for March 4

Posted on March 4, 2016 by in Bits & Bytes

On today’s broadcast, ransomware strikes again, updates on LPL Financial’s automated investment service, and Morningstar releases sustainability ratings for mutual funds.

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by IMPLEMENT NOW, the independent advisor’s Practice Management Virtual Summit hosted by Kristin Harad broadcasting online March 14th to the 18th. When you register, you’ll get access to the interviews and bonus material from 25 industry thought leaders who share how-to advice you can use right away to improve your practice. And, when you register by March 13th, your participation will count toward scholarships for the Child Mind Institute’s Brave Buddies program for anxious children.

Implement Now 2016

Find all the details for this high-impact online event by visiting fppad.com/implementnow

Stay on Guard Against Cyberattacks from ThinkAdvisor.com,

2 New Members Of The Ransomware Family That Are Already Wreaking Havoc! from True North Networks, and

The Pentagon wants you to hack its network for real from TheNextWeb

This week’s top story covers cybersecurity, as Dan Skiles, president of Shareholders Service Group, urges advisers to rethink their approach to keeping the firm safe from attacks. Skiles’ column is timely for two reasons: First, new ransomware called Locky is making the rounds, as True North Networks shared that they are helping one company restore critical data after getting infected by Locky ransomware.

And second, I don’t know if you heard, but this week the Pentagon, probably one of the most well-defended organizations on Earth, announced their own “Hack the Pentagon” program to pay hackers a bounty for finding vulnerabilities! If the Pentagon needs cybersecurity help, I think think it’s safe to say you probably need it, too.

So, where do you begin? I asked one expert to find out:

[Michelle Jacko] Advisors should begin with conducting a risk assessment, doing an inventory of what their technology uses are. Take a look at vulnerabilities by hiring an IT security specialist. Look at internal controls, develop those policies and procedures, and finally, really concentrate on user awareness training, which often is the beginning of where problems start.

If you want cybersecurity help from an outside partner, I connected with Itegria and External IT to find out what’s new:

[Robert Madi] Bill, we’re really excited to announce AdvisorGuard which is a cybersecurity specific solution designed exclusively for RIAs. As an expert in the RIA space, ITEGRIA understands how important cybersecurity is for advisors and how top of mind it is. We’re really excited about it and looking forward to making a huge impact in the RIA space.

[Sam Attias] We’ve released new features, a lot of them have to do with auditing, monitoring of what people are doing within our system with all their applications. We can monitor devices, we can also… a new secure sign on that we’ve come out with that has a lot of exciting features, one of them being for all your web-based applications like a Tamarac or an Orion, Salesforce, you can set the logins and passwords for everybody in your firm and they wouldn’t know what they are.

I think it’s safe to say that it’s time to stop kicking the cybersecurity can down the road and engage a provider that can help you protect your firm from attacks. For more information, be sure to head over to fppad.com/181 for the links to this week’s top stories.] Cybersecurity should be on every advisor’s mind. The unfortunate byproduct of advances in technology is that cybercriminals have new opportunities to commit their crimes.

LPL Expects to Launch Robo-Advisor This Year from ThinkAdvisor.com

[Next is an update from LPL Financial, as this week Bill Morrisey, the company’s head of business development, told ThinkAdvisor that their automated investment service for use by advisors is expected to roll out later this year.

Ok, so let’s rewind to episode 169 for a brief refresher:

No details on pricing or even a name for the solution were provided, but LPL president Dan Arnold did say that a pilot program with about 20 advisors will be begin in the next few months.

Morrisey didn’t comment on the pilot phase, and there still are no details on a fee schedule, minimum requirements, or even a name for the solution, but Morrisey did say that all investors would qualify for the service, so I expect there to be really low or no account minimum when the solution is officially released.] Seven months ago, at its annual conference, LPL announced its intention to launch a robo-advisory service, starting with a pilot program. Now the firm’s head of business development tells ThinkAdvisor that LPL expects to add the service this year.

Morningstar Releases Sustainability Rating for 20,000 Funds from Morningstar.com

[And wrapping up this week’s broadcast is news from Morningstar, as the investment research company released sustainability ratings for over 20,000 mutual funds. If you use Morningstar Direct or Morningstar Office in your business, you can now view the sustainability ratings from within your application, and the company anticipates the ratings will be introduced into Morningstar Advisor Workstation as well as the Morningtar.com websites in the coming weeks.

More and more emerging investors not only want to save for their future, they also want their investments allocated to companies with high environmental, social, and governance factors, or ESG.

So I spy a differentiation opportunity, because the consumer-facing automated investing services don’t give customers the option of allocating their money based on ESG factors. You, on the other hand, can now offer that option.] Investors will now be able to evaluate funds based on environmental, social and governance (ESG) factors with Morningstar’s new sustainability rating for funds.

Here are stories that didn’t make this week’s broadcast:

Personal Capital Surpasses $2 Billion in Assets from PRNewswire

Personal Capital, the leading digital advice firm, today announced it has achieved $2 billion in assets under management (AUM), with one-third coming from clients with over $1 million in assets at Personal Capital. The average AUM per client is now $300,000.

Orchestrate acquires Sagacious from BusinessRecord.com

Orchestrate LLC, a West Des Moines applications, services and support firm serving financial services companies on Salesforce.com, has agreed to acquire Sagacious Inc., also a West Des Moines firm.

NAIFA Selects Junxure as a Partner CRM Provider for Its 43,000 Members from PRNewswire.com

Junxure, an industry-leading CRM solutions and technology firm for financial advisors, today announced its partnership with the National Association of Insurance and Financial Advisors (NAIFA), which represents the interests of insurance professionals and financial advisors through legislative and regulatory advocacy and ongoing education.

Watch FPPad Bits and Bytes for March 4, 2016

Watch FPPad Bits and Bytes for March 4, 2016