Tag Archives: Bits & Bytes

FPPad Bits and Bytes for February 19

Posted on February 19, 2016 by in Bits & Bytes

On today’s broadcast, Riskalyze announces its new Check-Ins feature, eMoney Advisor shows off its new client experience, Fidelity offers a preview of its new Wealthscape™ platform, and TD Ameritrade Institutional tells me when you can expect Veo One.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by eMoney Advisor, providers of a leading ADVISOR-CENTRIC wealth-planning portal.

eMoney Advisor

eMoney just introduced an enhanced client experience, incorporating many of the features investors find most compelling about digital advice platforms – like automation, intuitive design, ease-of-use, and more, helping you deliver an unmatched client experience. For more information on eMoney’s brand new client portal, visit fppad.com/emoneyadvisor

Riskalyze Introduces ‘Check-Ins’, Automated Behavioral Coaching Tools for Advisors from Riskalyze

[Last week I attended the T3 conference in Ft. Lauderdale, and I made three vlogs that you should watch, so let me give you the rundown of what I think were the best stories from the event.

Leading off is Riskalyze, as CEO Aaron Klein introduced a feature called Check-ins, which allows you to gauge your client’s sentiment of the markets with a pretty unobtrusive email. Clients answer two simple questions in a few seconds which helps you quickly identify those who have growing concerns about their financial future. Here’s Aaron Klein on availability and pricing:

Klein: Check-Ins are going to arrive in May, and we haven’t set pricing for them yet, but I can tell you it’s going to be a free upgrade for all of our existing customers.] Riskalyze, the company that has equipped thousands of advisors with the Risk Number™, today announced powerful new tools that revolutionize the ability of advisors to put the markets in context for their clients during client reviews, support client psychology between those reviews, and deliver consistent behavioral coaching that promotes long-term investing.

eMoney Launches Enhanced Client Experience from eMoney Advisor

[Another top update comes from eMoney, as Drew DiMarino took the stage to show off the updated client experience, giving a preview of the new look, showing how goals are tracked in the platform, and highlighted client collaboration features that help clients remember what tasks they should complete to meet their goals. The update is coming in March, and here’s Drew DiMarino on what you can expect:

DiMarino: The new client experience is much more personal in nature, the client can actually add images of their family, set goals with those images tied to those goals, a much more customizable experience for the end client.] At the T3 Advisor conference in Fort Lauderdale, Florida today, eMoney Advisor (“eMoney”), a leading provider of wealth-planning technology for financial professionals, will unveil its enhanced client experience.

Fidelity Reveals Plans For Multi-Custodial Advisor Technology Hub from WealthManagement.com

[And finishing my rundown is Fidelity, as the custodian revealed plans to offer Wealthscape™, Fidelity’s Total Advisor Platform that combines portfolio management, rebalancing, proposals, and fee billing with the features and functionality of the eMoney wealth portal. I caught up with Tom McCarthy, senior vice president for product development at Fidelity for a few more details.

McCarthy: So we’ve taken a hard look at the marketplace, talking to our clients, and looking at a lot of research, so Fidelity’s response to help them grow their business is the Fidelity Total Advisor Platform. The primary pieces of that are a deep integration with our new acquisition of eMoney, bringing planning to action, as well as a full suite of integrated portfolio tools wrapped in very advanced workflows.

The platform is expected to roll out at the end of 2016 with Fidelity-only data, and support for multi-custodial data is anticipated sometime in 2017.] In the escalating battle for control of the technology hub used by registered investment advisors, Fidelity Investments has a new weapon that may turn the tides.

TD Ameritrade Tells RIAs to Get Ahead of Emerging Technology, Pricing and Talent Challenges from BusinessWire.com

[Now the week before T3 I went to the TD Ameritrade Institutional National LINC conference, and I made more videos you should watch, but the biggest takeaway for me was clarification on when to expect the rollout of the Veo One dashboard.

I sat down with Chris Valleley to better understand the timeline when Veo One will be released.

[Winterberg]: So I need to be more clear that it’s not one release date, it’s all official, and it’s all done, but it’s rather graduated and it’s going to be progressive.
[Valleley]: That’s right, it won’t be a big bang rollout, it will be an iterative approach, and we’ll find the advisors with the right integrations at the right time and then onboard them into Veo One.

So, fair enough, you’re going to have to be patient for the release of Veo One, just like you’re going to need to wait and see how Fidelity’s Wealthscape evolves, too.

Fortunately, Veo Open Access now supports over 100 integrated solution providers, which means that you have options you can buy and implement today without waiting to see what the custodians promise to offer in the future.] Veo One, TD Ameritrade Institutional’s next-generation advisor technology platform, will give advisors access to all of the CRM, financial planning, portfolio management and other systems they use from one desktop.

Now if you’ll excuse me, I have quite a bit of laundry to do from our trips, so for FPPad.com, I’m Bill Winterberg, see you next time!

Here are the video playlists we published from TD Ameritrade Institutional National LINC and T3:

2016 TD Ameritrade Institutional National LINC

2016 T3 Advisor

Here are stories that didn’t make this week’s broadcast:

United Capital Acquires FlexScore To Boost Financial Planning from WealthManagement.com

United Capital, the Newport Beach, Calif.-based firm, is acquiring FlexScore, a consumer-facing financial planning tool that aggregates users financial data to generate a credit-score-like number of a person’s financial health.

 

Watch FPPad Bits and Bytes for February 19, 2016

Watch FPPad Bits and Bytes for February 19, 2016

FPPad Bits and Bytes for January 29

Posted on January 29, 2016 by in Bits & Bytes

On today’s broadcast, Betterment launches 401k plans for business, Morningstar updates its iPad app for advisors, Vestorly raises a new venture capital, and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Betterment for Business Officially Launches and Announces Advisory Board from PRNewswire.com

[This week’s top story features Betterment, as the automated investment service announced the official launch of Betterment for Business, the company’s 401(k) plan for employers.

Earlier this month, Betterment for Business received a very strong endorsement from the founder of a start-up called Estimize, saying the plan was so easy to set up that it could potentially crush the 401(k) industry.

With plan fees ranging from 60 basis points all the way down to 10 basis points for billion-dollar plans, and an interface built for ease of use, Betterment’s offering might actually be one that you recommend to your small business-owner clients, and you might even consider it for your own company’s 401(k) needs.

Among large 401(k) plans, established providers like Vanguard, Fidelity, and Financial Engines have a sizable advantage, but underserved companies establishing their first 401(k) plan should see Betterment as a very attractive solution.

This reminds me of how Betterment targeted young underserved investors back in 2010… huh.] Betterment, the largest automated investing service, today announced the official launch of Betterment for Business. The new 401(k) platform, which uses smarter technology and includes personalized investment advice for all plan participants, is now live for a charter group of plan sponsors and participants.


Preview Morningstar’s new iPad app dashboard for advisors from Morningstar

Sigma Prime leads Series A round for Vestorly from PEHub.com

Vestorly, Inc. the leading content marketing platform in financial services headquartered in New York City, today announced a Series A round of funding of $4.1 million.

New cloud storage options for Office mobile and Office Online from Office.com

Today, we’re making Office even easier for customers to use with cloud storage providers by adding real-time co-authoring with Office Online for documents stored in partner cloud services, extending our Office for iOS integration to all partners in the CSPP, and enabling integration between Outlook.com and cloud storage providers Dropbox and Box.

Watch FPPad Bits and Bytes for January 29, 2016

Watch FPPad Bits and Bytes for January 29, 2016

FPPad Bits and Bytes for January 15

Posted on January 15, 2016 by in Bits & Bytes

On today’s broadcast, Jemstep gets acquired by Invesco, rumors fly about a Snapchat robo advisor, FutureAdvisor links up with its first bank, and more.

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Invesco acquires Jemstep, a market-leading provider of advisor-focused digital solutions from PRNewswire

[This week’s top story comes from Jemstep, as the B2B online investment platform was acquired by Invesco, the $800 billion dollar asset manager based a stone’s throw away from my studio right here in Atlanta.

Terms of the deal were not disclosed, Jemstep’s leadership will stay onboard to run the Invesco subsidiary, and for now, the company says there won’t be any changes to existing partnerships, custodians, or asset availability in model portfolios.

Ignoring B2C acquisitions of FutureAdvisor and LearnVest, the last twelve months have seen John Hancock acquire Guide Financial and Envestnet acquire Upside.

So who are the independent B2B providers left? I see Autopilot, Trizic, Oranj, Vanare, Betterment Institutional, Motif Investing, and to some extent, the roll-your-own open source platform from Wealthbot.] Invesco Ltd. has acquired Jemstep, a market-leading provider of advisor-focused digital solutions.

Social media firms make ETF push from Reuters

[But hold on! Sending shockwaves in the retail robo space is Snapchat, as rumors were flying this week that the ephemeral chat app might introduce it’s own investment service to its 100 million active daily users.

Uh, let me explain my thoughts in a brief demonstration… Get it, jump the shark?] Snapchat is understood to be at the front of a queue of tech firms developing Robo-Advisory technology – which uses algorithms to help users develop and implement customized investment strategies for retirement planning.

BBVA Compass Teams Up With Robo FutureAdvisor from Forbes

[But wait, there’s more! In its first move after being acquired by BlackRock, FutureAdvisor announced it is partnering with BBVA Compass to roll out the automated investment tools to the bank’s nearly 700 branches in the US.

Bank customers will get access to FutureAdvisors’ digital investment management for the standard fee of 50 basis points, and you can probably bet that new accounts opened up with be held with BBVA’s broker-dealer affiliate, which is how the bank capitalizes on the partnership.] BBVA Compass, the Sunbelt subsidiary of the Spanish banking giant, has announced it will partner with FutureAdvisor to offer its customers digital investment management, popularly known as Robo Advisors. It is the first major bank to sign on with FutureAdvisor since the advisory firm combined forces with BlackRock, the giant asset management company, last year.

Robo Adviser Wealthfront Begins to Offer Free Portfolio Reviews from WSJ.com

[And if you’re not sick of robos by now, let me add news from Wealthfront who this week released a free Portfolio Review service to show investors how bad their current portfolios are and urge them to save a boat load of money by switching to Wealthfront. Whoops, did I say that out loud?

This concept is nothing new, as Personal Capital has offered a similar portfolio analyzer since 2011, and FeeX has been doing it since 2012, but here’s the deal. These VC-backed companies are spending tons of money to target your clients and prospects to get them to try out this tool, and of course, they’re going to tell clients they have suboptimal allocations and are paying high fees to their advisor.

So, expect clients to bring up fees, allocations, and performance in your next meeting, and you need to have a strong answer in the form of your value proposition, which is all the added advice, guidance, and behavior management you deliver that the automated services are incapable of providing.] In a bid to attract more assets, Wealthfront Inc. is joining other robo advisers in providing free advice to investors about their accounts at other financial institutions.

Here are stories that didn’t make this week’s broadcast:

New Laserfiche Release Aims to Improve ECM from CMSWire

Laserfiche just released version 10 of its enterprise content management system (ECM). Speaking at the Laserfiche Empower 2016 Conference in Long Beach, Calif., Laserfiche President Karl Chan said the new version is designed to supercharge content-driven business processes, enabling enterprises to redesign the flow of information throughout the enterprise.

LastPass Revamps Its Interface, Adds Emergency Access and Better Sharing from Lifehacker

LastPass is one of the best password managers around. Today it gets a bit better with an improved interface and a handful of new features.

Dashlane 4 Makes Changing Passwords on Hacked Sites Easier, Adds a New Interface, and More from Lifehacker

Dashlane is one of our favorite password managers, and today the service updated with a new, consistent interface across all devices, an updated “password changer” that lets you change passwords on a site without even visiting it, new languages, and more.

 

Watch FPPad Bits and Bytes for January 15, 2016

Watch FPPad Bits and Bytes for January 15, 2016

The best financial adviser technology of 2015!

Posted on December 18, 2015 by in Bits & Bytes

2015 was a massive year in advisor technology, with shocking headlines dominating the airwaves! Mergers and acquisitions, robo advisors, cybersecurity, and social media.

So get ready, the Best Technology of 2015 begins now!

(Watch FPPad Bits and Bytes on YouTube)

Best Technology of 2015

Thank you, thank you everyone, welcome to the show, I’m your host Bill Winterberg, and we’re here tonight to recognize the “best of the best” in financial advisor technology.

This is my sixth year highlighting top technology for financial advisors, and just like in previous years, I break down award winners into three categories: the best back office technology, the best client-facing technology, and the best overall innovation of the year.

Best Back Office Technology

So let’s begin with the Best Back-Office Technology award winner, which is a product or service that boosts the overall efficiency and productivity of your back office and makes a direct impact to your bottom line.

The Best Back-Office Technology of 2015 goes to:

Riskalyze Autopilot!

Clearly, automated asset management has dominated the headlines this year, but many of you just aren’t certain what your strategy will be when it comes to offering low-cost investment management.

Autopilot wins this year’s award because it is purpose-built for advisors, and not cobbled together from a retail offering.

And with tighter relationships with custodians, like the end-to-end process I’ve seen soon to debut with Trust Company of America, Autopilot is well positioned for those of you who want to move forward with offering an automated platform for your emerging clients.

Unfortunately I’m being told that Riskalyze CEO Aaron Klein just boarded a flight with United, so he doesn’t have inflight WiFi to accept this award virtually. Am I right, Michael?!?

Oh, well then..

Best Client-Facing Technology

Next up is the award for the Best Client-Facing Technology. The winning solution significantly enhances the client-facing elements of your business and facilitates your interactions with clients.

If you’re looking to differentiate your business and offer deeper financial planning services to clients, you can’t go wrong with this year’s Best Client-Facing Technology award winner,

Advizr

Now Advizr has only been around for a little more than a year, but they’ve gained some very good traction early on by allowing advisors to easily engage clients with a financial plan.

Clients and prospects can create their own high-level plan using Advizr’s user friendly interface, and then engage an advisor to further refine their plan based on their unique goals and circumstances. As this year’s Best Client-Facing Technology, Advizr is worth a look for those of you who want to give each and every client the benefit of having a financial plan.

Innovation of the Year

And finally, our last category for this year’s awards is the Innovation of the Year, which goes to a product or service that introduces a completely new business practice or service experience that has never been possible or practical before.

The award for Innovation of the year goes to:

Periscope

So before Periscope was introduced, there really wasn’t an easy way for you to broadcast content live in real time to your audience. Some of you have used webinars or Google Hangouts before, but for those, you’re typically confined to your desktop or laptop computer in your office.

Periscope opens up an entirely new way to connect with your clients and prospects using nothing more than your mobile phone.

It’s incredible to consider the possibilities and potential of an app like this, so don’t let compliance create any excuses for you NOT to use something so revolutionary and well-deserving of Innovation of the Year.

So as this year’s awards come to an end, I want to take a moment to recognize all those who supported me through my career, because without them, I wouldn’t be where I am today, so honey, this is for you, I love you, and Dan, you’re an awesome son and you make me a proud dad, and, oh, I don’t want to forget my executive producer, Steve Biermann, I forgive you forcing me on the VooDoo ZipLine in Las Vegas, I’m ready to be friends again, and to my cat … ok ok!

Thank you everyone, hope you enjoyed the show, I’ll see you in 2016!!

 

Watch the Best Technology of 2015 for Financial Advisers

Watch the Best Technology of 2015 for Financial Advisers

2015 Tech Survey Results! FPPad Bits and Bytes for December 4

Posted on December 4, 2015 by in Bits & Bytes

On today’s broadcast, it’s survey time. Find out about this year’s winners and losers in the annual Financial Planning Magazine technology survey.

So get ready, FPPad Bits and Bytes begins now.

coverOk, this week’s coverage is all about the 2015 Financial Planning Magazine technology survey, analyzed every year by tech expert Joel Bruckenstein. This year’s survey consisted of just 600 responses, of which roughly 200 were from firms that identify themselves as independent RIAs.

Now I have to admit, this sample size is a lot lower then the peak back in 2011 when the survey collected over 3200 responses, but Financial Planning Magazine changed its survey methodology to prevent ballot stuffing, and insists that the current data is still statistically significant. So, now that we have that out of the way, you can draw your own conclusions from this year’s survey results.

Technology Spending

First up: technology spending. Survey says: Over 90% of advisors spent the same or more on technology this year. But honestly, I don’t see how spending on technology guarantees your firm will be any better in the long run, it just means you spend lots of money on technology.

I care whether you’re gaining efficiency and scalability from the technology you do purchase, which leads us to the next item. CRM software.

Top CRM Software

So what’s the top CRM in use? Survey says! None.

Seriously, none?!? Yeah. Among independent RIAs, 22.9% say they don’t use a formal CRM. Oh wait, I know what CRM they use: Cranium Relationship Management, because It’s All Right Here. Ugh.

But for those of you who DO use a CRM, top survey responses include Salesforce, Junxure, and Redtail, with Wealthbox doing a respectable job closing the gap with the top three.

Top Financial Planning Software

So what about financial planning software: Survey says! MoneyGuidePro takes the top spot, with eMoney in the runner up position for the sixth straight year. Eight other providers battle it out for the remaining solutions, with Advizr being one to watch with its quality showing after just one year in the marketplace.

Top Portfolio Management Software

And moving on, the next category is portfolio management software, with the top provider being, oh that’s right, survey says! PortfolioCenter.

Morningstar, Albridge, Envestnet and Orion round out the top five, as their numbers are fairly consistent with the tech surveys over the last few years. But, I’m fairly sure Envestnet and Orion are a lot closer to one another in marketshare than this survey shows, with Envestnet probably commanding a slight lead, so remember what I said earlier about statistical significance and sample size.

Top Online Advice Solution

Alright, we’re in the home stretch now, as the top online advice solution is: Survey says: Wealth Access? Huh.

So now I’m confused, because Wealth Access provides portfolio reporting, monitoring and aggregation services, but not online advice. So that leaves a Schwab Institutional Intelligent Portfolios™ as the true top online advice solution, with nine other providers battling it out for at least some meaningful traction among advisors. I can tell there’s a lot more work to be done here.

Top Client Portal

And finally, I’m wrapping up with the top client portal, so, survey says! Broker-dealer or custodian provided. Ugh. That’s not a portal, that’s online account access! Anyone with an account has that! Seriously.

At least with eMoney, which claimed third place, clients can securely upload documents, see all their financial assets using account aggregation, and more. If all you offer is read-only account access to client, you are not leveraging the potential of a real client portal.

I don’t know about you, but I’m a little depressed after digesting this year’s tech survey. There is a lot of work left to be done.

But here’s the silver lining: this survey covers the technology that some advisors are using up until today, but it’s not indicative of the cutting-edge solutions that have the potential to grow your business in the near future.

For that, you’re going to have to watch next week’s episode on my picks for the Best Technology of 2015.

 

Watch FPPad Bits and Bytes for December 4, 2015

Watch FPPad Bits and Bytes for December 4, 2015

FPPad Bits and Bytes for October 16

Posted on October 16, 2015 by in Bits & Bytes

On today’s broadcast, Morningstar says it will acquire Total Rebalance Expert, LogMeIn acquires LastPass, and Laser App doubles down on technology training for advisors.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

Morningstar, Inc. to Acquire tRx Investment Portfolio Rebalancing Platform for Advisors from Morningstar

[Let’s get right to this week’s top story which comes from Morningstar, as the investment research company just announced that it will acquire Total Rebalance Expert, the portfolio rebalancing solution created by Sheryl Rowling back in 2008. Terms of the acquisition were not disclosed, but my take on this news is that it’s a big positive for both companies, and here’s why.

First, Morningstar has provided back-office technology to thousands of advisors in the form of Morningstar Advisor Workstation and Morningstar Office, but for years advisors have complained that the internal portfolio rebalancing tool lacked some of the more sophisticated features found in competing solutions. So acquiring TRX closes this gap in Morningstar’s technology platform.

And for TRX, what began as a personal project for Sheryl Rowling’s own RIA has grown into a legitimate player in the portfolio rebalancing marketplace with over 175 firms already on board. But in order to take TRX to the next level, it’s going to require additional investments in development, marketing, and customer service, and that’s where Morningstar has the potential to add tremendous value.

This news is the latest in a string of fintech acquisitions this year that includes eMoney, Advent, LearnVest, Finance Logix, Upside Advisor, Guide Financial, and Yodlee. So, I think it’s time we have a chat. Come on, bring it in.

The independent technology providers you use today are in play. Fintech is hot right now, and there’s a lot of cash available, so don’t be surprised if one of the core solutions you use announces it’s going to be acquired.

Now I’m not saying you need to make an exit plan for each piece of technology you use, but I’m going do my best to keep you up to date on what’s happening, and offer suggestions where I feel appropriate if you need to make a move to an alternate solution. Ok? Ok.] Morningstar, Inc. (NASDAQ: MORN), a leading provider of independent investment research, has entered into a definitive agreement to acquire Total Rebalance Expert (tRx), an automated, tax-efficient investment portfolio rebalancing platform for financial advisors, from FNA, LLC. Morningstar expects to complete the transaction in November 2015.

LastPass Joins the LogMeIn Family from LastPass, and

Joining forces with LastPass from Meldium, and

LogMeIn now owns LastPass – here’s how to migrate to 1Password from TroyHunt.com

[Next up is more acquisition news as LogMeIn, the remote access software provider, announced that it will acquire LastPass, the popular password manager solution, for $110 million. This follows the company’s September 2014 acquisition of Meldium, another password management tool, with a price tag of $15 million.

Now LastPass is the solution I use to manage passwords to hundreds of online accounts, so I am paying very close attention to what’s going to happen to the product in the near future. One thing LogMeIn did say on their website is that users of Meldium will be encouraged to transition to a comparable version of LastPass in early 2016.

But much of the online chatter I’ve read about LogMeIn mentions terrible customer service experiences and frustrating billing issues, so I admit that I’m considering competing solutions like 1Password or Dashlane, but I’m not making any moves just yet. Nevertheless, I’ve saved a great article that walks through the steps of extracting all my password data from LastPass to migrate to another service in case I might need it in the future, and you’ll find that link along with this episode’s top stories.] It’s a big day here at LastPass. We’re thrilled to announce that we’re joining LogMeIn.

Laser App doubles down on technology training at its first Advisor Con event in Las Vegas from FPPad

[And finally, a few days ago I attended the first-ever Advisor Con event hosted by Laser App Software in Las Vegas. The agenda at Advisor Con was filled with training sessions, and not just on Laser App software, but training for all of the technology providers who where in attendance.]

 

Watch FPPad Bits and Bytes for October 16, 2015

Watch FPPad Bits and Bytes for October 16, 2015

FPPad Bits and Bytes for September 25

Posted on September 25, 2015 by in Bits & Bytes

On today’s broadcast, the SEC fines an RIA for cybersecurity oversights, learn the steps you should implement to fight ransomware, and RightCapital is the newest startup in the financial planning software marketplace.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by True North Networks, a leading provider of managed IT, hosting, and security services to financial professionals. With the introduction of SecureWorkplace, True North Networks helps advisors combat cybercrime with industry leading technology, monitoring, and employee awareness training.

True North Networks

And if you sign up for SecureWorkplace in October, you’ll receive a free firewall valued up to $2,000. Learn more about True North Networks and SecureWorkplace today by visiting fppad.com/truenorth

SEC Charges Investment Adviser With Failing to Adopt Proper Cybersecurity Policies and Procedures Prior To Breach from SEC.gov, and

OCIE’s 2015 Cybersecurity Examination Initiative, and

SEC Cybersecurity Guidance 2015-02

[I’ve been under the weather for a few days, but I’m back with this week’s top story that comes from the Securities and Exchange Commission, as the industry watchdog recently settled charges with a St. Louis-based RIA for failing to establish cybersecurity policies and procedures. In its settlement, the SEC said the firm “failed entirely to adopt written policies and procedures reasonably designed to safeguard customer information” and the regulator assessed a $75,000 penalty. As the result of a breach in July 2013, hackers gained access to personally identifiable information for roughly 100,00 individuals.

But the silver lining, if there is one, is that the SEC said that no clients have suffered financial harm as a result of the breach. Well, not yet, at least.

So this is your wake up call if you’re behind on establishing your own cybersecurity policies. You need them, and you need to periodically test them, or you may subject your firm to similar consequences.

Once again, I’ve linked the SEC’s most recent cybersecurity guidance in the show notes or consider hiring a security expert for RIAs like Itegria, Envision RIA, External IT, True North Networks, Right Size Solutions, and others.]

Don’t Pay the Hacker’s Ransom from ThinkAdvisor.com

[Next up is more news about cybersecurity, as Shareholders Service Group president Dan Skiles recently addressed the rise in ransomware attacks on RIAs. Skiles notes that RIAs typically come across ransomware in a phishing email or a rogue file attachment, and once it’s mistakenly activated, the ransomware holds your computer and your files hostage unless you pay a ransom amount in bitcoin to unlock everything.

Obviously it’s best to never launch programs from unknown sources, but if ransomware does get activated inside your firm, Skiles recommends you isolate the computer that was attacked and work with an experienced IT professional to limit the damage. Arguably the best protection against ransomware is to have a fully-functional backup of all of your files, so you can literally throw your infected computer in the trash and start from scratch by restoring your files from a good backup.

It’s best if the ransomware never gets launched in the first place, so keeping your cybersecurity policies up to date AND offering periodic training to your firm’s employees will go a long way in protecting the information your clients trust you to keep safe.] When your firm is hit with a ransomware virus, try these steps first

New financial planning software tries to win market share in a crowded field from InvestmentNews

[And finally, I’m wrapping up with a new startup called RightCapital, which announced the introduction of its eponymous financial planning software at the XY Planning Network conference in Charlotte last week. RightCapital joins Advizr, another planning software startup I’ve covered before, to offer an intuitive and attractively-designed platform as an alternative to veteran providers like MoneyGuide Pro, eMoney, and Advicent.

You’ll have to test drive RightCaptial to see if its planning capabilities are up to your standards, but with built-in account aggregation, integrations with Morningstar, Yodlee, and Redtail, and a price tag under $1,000 a year, RightCapital deserves a spot on your radar screen, especially if financial planning is going to play a more prominent role in your business.] Newly launched service provider RightCapital thinks it has created a better mousetrap and is undaunted by the hypercompetitive market

 

Watch FPPad Bits and Bytes for September 25, 2015

Watch FPPad Bits and Bytes for September 25, 2015

FPPad Bits and Bytes for August 28

Posted on August 28, 2015 by in Bits & Bytes

On today’s broadcast, BlackRock plans to acquire FutureAdvisor, Salesforce previews it’s Financial Services Cloud platform, and a new white paper from Kaleido will tell you how you’re going to overhaul your business model.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Laser App Software, host of the brand-new Laser App Advisor Con event coming this October in Las Vegas.

Laser App

This event will be led by top advisors, offering their own case studies and best practices on adopting industry-leading technology. Space is limited, so secure your registration today by visiting fppad.com/laserapp2015.

Here are the links to this week’s top stories:

BlackRock Press Releases from BlackRock, and

Blackrock Acquires FutureAdvisor For $150M As Yet Another Robo-Advisor Pivots To Become An Advisor #FinTech Solution from Kitces.com

[Well, if you haven’t heard by now, the big news this week comes from BlackRock, as the world’s largest asset manager with around $4.7 trillion under management, agreed to acquire FutureAdvisor, the online automated investment service based in San Francisco. Let’s run the numbers: FutureAdvisor reportedly manages $600 million dollars, at 50 basis points, they earn, at best, $3 million in gross revenue, BlackRock reportedly paid something like $150 million for FutureAdvisor, so they paid 50, that’s right, 50 times gross revenue for the company. Wow. If it’s true, that’s like, way beyond Facebook and Twitter valuation territory! For an automated investment service!

So let me cut to the chase for your business. In a Wall Street Journal interview, BlackRock COO Robert Goldstein said that as BlackRock looks to “grow the company, our focus is going to be on working with our partners.”

In other words, financial institutions. Does that include you, the RIA? I don’t know. But it could be just institutions that compete with you day after day for client assets. Great.

So if this doesn’t light a fire under you to enhance your technology, improve your client experience, and clearly identify that your services go WAY beyond automated investing, I don’t know what will.

Look. I believe in you, I believe in the value you add for your clients, and I trust that what you is so much better than a five-question risk survey followed by an asset allocation recommendation.

But if you just sit there on your hands and do nothing, I just don’t see how your business stands a chance over the next five years.] BlackRock, Inc. has entered into a definitive agreement to acquire FutureAdvisor, a leader in digital wealth management.

Salesforce Introduces Salesforce Financial Services Cloud: Transforming the Client-Advisor Relationship from Salesforce

[Next up is news from Salesforce, another industry behemoth, that this week announced it will release the Salesforce Financial Services Cloud in February 2016.

Claiming it’s the company’s “first industry-specific product,” (I guess they want to forget about Salesforce for Wealth Management?), the platform will offer a much more modern interface, secure private messaging with clients, and even integrations like Advisor Software for portfolio rebalancing and Yodlee for account aggregation.

But after closer inspection, Salesforce Financial Services Cloud seems positioned mainly for broker-dealers and large enterprise RIAs like United Capital, one of the firms who offered design feedback. Just look at some of the terminology they use: Book of business? Tear sheet? That should give you a clue.

So as an independent advisor, I don’t quite yet see you using something like this directly from Salesforce, but rather it will likely be an option offered by an institutional custodian or one of the many Salesforce overlay providers like Concenter Services, Navatar, Salentica, and more.] Salesforce, the Customer Success Platform and world’s #1 CRM company, today introduced Salesforce Financial Services Cloud, transforming the client-advisor relationship for the digital age.

Kaleido Identifies Rapidly Declining Profitability, Failure to Prepare for Downturn as #1 Independent Financial Advisory Firm Threat in New Whitepaper from MarketWatch, and

Download the X-Cell white paper

[And finally, if you’re not already depressed by today’s broadcast, the researchers over at Kaleido, led by co-founders Angie Herbers and Kristen Luke, have noticed a disturbing trend among advisory firms. That trend is the rapid decline of profit margins.

Great. Just what you wanted to hear. But, I produce this broadcast to give you solutions to grow your business, so along with Kaleido’s research, the company issued a white paper describing what it calls the X-Cell Process™.

In a nutshell, the four-step X-Cell Process outlined should help you overhaul your service models so you can successfully incorporate automated investment technology into your business.]

This is not a paid endorsement, I just think it’s a useful resource for you to have, and all it will cost you is your email address.] Kaleido Inc., a practice growth agency serving independent financial advisory firms, has released a white paper entitled “X-Cell: The New Frontier of Advisory Client Service,” identifying growth inhibitors and other trends affecting the independent advisory community, as well as focused, tangible solutions.

Watch FPPad Bits and Bytes for August 28, 2015

Watch FPPad Bits and Bytes for August 28, 2015