Tag Archives: Bits & Bytes

FPPad Bits and Bytes for December 16

Posted on December 16, 2011 by in Bits & Bytes

I’m on an extended holiday break now through the end of the year, but I’ll be sure to keep you up to date with the best stories in financial planning technology.

So here are this week’s stories of interest:

How Orion won the account of a $2-billion RIA from Advent after two very long drives across the prairie from RIABiz.com

[I have to hand it to Brooke, he managed to weave in an appealing story about driving across the Midwestern plains into a feature of Orion Advisor Services.] Orion’s announcement last week that it has supplanted Advent Software for the private client assets of Mariner Wealth Advisors, a firm that manages about $10 billion of assets, was four years, and two multi-state car rides, in the making.

InvestmentNews Technology Directory to make its debut this week from InvestmentNews.com

[This could be a promising new resource for advisers seeking information on the various technology vendors out there.] After a great deal of effort and teamwork, the InvestmentNews Technology Directory was introduced online Wednesday. The directory features detailed profiles of products designed for the advisory community. It already has more than 100 listed.

SROIIA Launches State Web Tool in Anticipation of ‘Switch’ from AdvisorOne.com

[SROIIA’s web tool is a nice way to quickly check the disorganized state registration requirements for investment advisers.] The Self-Regulatory Organization for Independent Investment Advisers, which was founded by two University of Mississippi School of Law students last March, announced Wednesday that it had created a web tool to help advisors wade through the registration requirements for each state.

Fidelity’s New Benchmarking Dashboards Help RIAs See How They Stack Up from Financial-Planning.com

[If you’re familiar with the dashboard reports from Quantuvis Consulting (Stephanie Bogan’s firm), you’ll recognize the data in Fidelity’s new tool.] Here’s one way RIA firms can measure their firms’ success: they can see everything from where their revenue is coming from to total assets under management —benchmarked to other firms — the same way you’d look at dials on a car dashboard.

 

 

FPPad Bits and Bytes for December 2

Posted on December 2, 2011 by in Bits & Bytes

It was a slow week in financial planning technology news, but thankfully, December marks the release of the annual Financial Planning Technology Survey. Joel Bruckenstein’s review of what tools and technology advisers are using dominates this weeks update. Otherwise, companies must be entering that post-Thanksgiving quiet period in advance of the December holiday season.

Here are this week’s stories of interest:

Tech Survey from Financial-Planning.com

[Redtail leaps ahead of CRMs, advisors flock to iPads, and firms still operate without any form of real document management. Read this and other insights in Bruckenstein’s annual review.] From iPads to Androids to cloud providers, technology evolves oh-so-fast, and FP’s annual tech survey reveals that advisor technology usage is changing rapidly too.

Advisor Tech Survey: Tablets Are What’s Hot Now from Financial-Planning.com

[When I spoke to a room full of advisers at NAPFA Connections in Dallas last month, over 80% of them raised their hands when asked if they owned an iPad. How much more proof does one need?] For financial advisors, the introduction of iPad over the past year has changed everything. Notoriously resistant to new technologies, advisers have become envious of the remarkable advancements taking place in the consumer tech market.

UBS Gets Serious About Mobile With iPad App Test Drive from Financial-Planning.com

[Financial advisers affiliated with UBS Wealth Management Americas will soon have access to the UBS FA Mobile app for iPad. Perhaps the intro sentence would be better if the hope was to create more effective engagements with clients. AUM growth is just a side effect of that.] Some 60 UBS Wealth Management Americas financial advisors will kickoff a three-month test drive this week of an iPad application designed to make it easier to interact with clients and access research reports — all in the hope of generating more assets under management.

The Mitigator from Financial-Planning.com

[How do you manage $300+ million AUM with just a staff of three? Get Tamarac Advisor X and leverage ByAllAccounts.] When a Midwestern regional bank bought the independent firm financial planner Marc Henn worked for in 2002, his clients questioned where their interests ranked on the firm’s list of priorities. “My clients encouraged me to start my own firm,” Henn says. In 2008, he did, founding Harvest Financial Advisors of West Chester, Ohio.

FPPad Bits and Bytes for November 25

Posted on November 25, 2011 by in Bits & Bytes

I hope you and yours had a Happy Thanksgiving!

If you find yourself in a turkey-induced coma or in a daze from midnight doorbuster shopping, you might want to take a moment before you dive into this week’s stories of interest:

Endorsing B.Y.O.D.: Save Money, Gain Productivity from Securities Technology Monitor

[As an adviser, you are probably already using your own personal mobile device in your practice. But this excellent article explores your options for encouraging your employees to bring their own devices into the fray (and what you can do on the technology side to protect and secure device communication).] iPhone 4S sales are off the charts, even with its battery issues. iPad sales are similar. Android now is the most popular operating system for mobile phones. So why aren’t you encouraging your employees to bring their own devices to work?

Impeccable Timing is One Sign of a Mature Firm from Financial-Planning.com

[Here’s a vignette of ARGI Financial Group with some interesting takeaways:

    • According to the article, they clear about $6 million in revenues. On their Form ADV Part 2, they list assets under management of $207 million. Do the math and the average fee collected across all accounts is 2.9%. Wow. They disclose fees of 2.5% for accounts under $1 million and 2.0% for accounts between $1 and $5 million. There must not be much competition in Kentucky if they can easily charge 2+% on assets.
    • Next is their change of custodians. Note that under TD Ameritrade, they’ve been fairly successful in growing to the point where they are. Ok, no surprise.
    • But the third’s the kicker. ARGI uses Interactive Advisory Software, or IAS. It’s been a long time since I’ve heard of firms with revenues of this size who are actively using IAS. Wow.]

Louisville, Ky.-based ARGI Financial Group’s business is running smoothly now. The firm has two other offices in Bowling Green, Ky., and Cincinnati. It serves about 800 families, with an average net worth of about $1 million. But it wasn’t easy to get to this level — the firm had to overcome some operational hurdles before business really took off.

FPPad Bits and Bytes for November 18

Posted on November 18, 2011 by in Bits & Bytes

Not much came across my screens this week. So here is this week’s story of interest:

A small CRM system that offers many extras from InvestmentNews.com

[Here Davis Janowski highlights Grendel Online, a CRM I saw back in early 2009. It’s fast, because most of the code runs on a local machine, and the only pushed through the Internet is raw data. But since then, the CRM has yet to gain significant traction in the independent adviser space despite its recent integrations, about which Davis reviews.] Grendel is an information management system that provides customer relationship management, account aggregation and document management. It also serves as a client portal so that clients can access their account information.

FPPad Bits and Bytes for November 11

Posted on November 11, 2011 by in Bits & Bytes

I’ve been back in Dallas for a week, but I still have yet to review and edit my notes from Schwab IMPACT 2011. Soon I hope to have two or three new updates on my feedback from conference breakout sessions, but consulting, new content development, and family obligations take precedence. Still, I’ve kept my pulse on the wires this week for the best in technology stories for financial advisers.

First, if you have a website, but are wondering what you can do to take it to the next level and convert visitors to clients, read this month’s column on Morningstar Advisor, How Marketing Automation Can Accelerate Client Growth.

All the major media outlets were on site at Schwab IMPACT 2011, so there were a number of stories released this week regarding related announcements. Most of them were good, but in this case, video content did a better job of addressing what the custodian is doing with its technology platform for advisers than print.

Here are two video updates from Schwab IMPACT worth viewing, one from InvestmentNews’s Davis Janowski interviewing Neesha Hathi and a second from James J. Green’s AdvisorOne, also interviewing Neesha Hathi.

Advisor Tested: Arkovi expands and archives a firm’s online footprint from RIABiz.com

[As an adviser in a regulated industry, you can’t tweet, post to Facebook, or interact on LinkedIn if it’s related to your business unless you archive and supervise your records. One tool that facilitates your compliance obligations is Arkovi, and Judy Messina gives a good rundown in this RIABiz Advisor Tested story.] As registered investment advisors flock to Twitter, Facebook and other social-media sites to establish themselves as thought leaders and connect with customers and other investment professionals, storing and keeping track of tweets, posts and other content for compliance purposes can seem like an exercise in herding cats.

And in related news, I think you might care a little bit about what might happen with the future of regulatory examinations for investment advisers.

Let RIAs Foot Their Own Examination Bill, Report Says from FA-Mag.com

[In a report commissioned by TD Ameritrade Institutional, Georgetown University finance professor James J. Angel proposed that RIAs should pay for their own periodic compliance examinations conducted by an outside third party. There’s merit to this idea, as RIAs who take custody of client assets today must subject themselves to (and pay for) a surprise audit by an independent public accountant that is registered with the Public Company Accounting Oversight Board (PCAOB).] Instead of the Securities And Exchange Commission (SEC) or the Financial Industry Regulatory Authority (Finra) examining RIA firms, the firms themselves should foot the bill for their own periodic compliance examination by using an outside body.

 

FPPad Bits and Bytes for November 4

Posted on November 4, 2011 by in Bits & Bytes

Wow, what a packed week at Schwab IMPACT! Still, I took time out of my schedule to assemble this week’s top articles in financial adviser technology (and there are plenty!).

First, if you continue to seek guidance regarding online document storage solutions (like Dropbox, SugarSync, et. al.), read my column in November’s Journal of Financial Planning, Evaluating Online Document Storage.

Then, catch my coverage of IMPACT in these two posts:

Here are this week’s stories of interest:

Evolution of Orion from FA-mag.com

[Orion made a series of waves in the technology ocean back in August, which I covered in a series of posts. Here Joel Bruckenstien summarizes how Orion has put some serious pressure on technology providers in the independent adviser market.] Orion Advisor Services LLC is a firm that seemingly flies under the radar of many financial advisors. Orion’s journey from a service bureau start-up to technology innovator has been anything but typical.

Integration Key to Tech Advantage from AdvisorOne.

[You hear this over and over: integrated solutions can offer big time and cost savings. But at least Eric Clarke, president of Orion Advisor Solutions, provides good rules of thumb for advisers seeking new solutions.] Technology is a pervasive part of any industry and one that is constantly changing. One of the keys for advisors to maintain a comprehensive, efficient technology solution is integration.

New Raymond James Social Media Platform Lets Advisors Use LinkedIn, Facebook, Twitter from AdvisorOne.com

[Erado and Socialware have been the beneficiaries of several broker-dealer engagements as of late, but here comes Actiance making news with its deal with Raymond James.] Raymond James has just implemented a new social media platform from Actiance that will allow the broker-dealer to use social media sites including LinkedIn, Facebook and Twitter while complying with Financial Industry Regulatory Authority (FINRA) regulations.

FPPad Bits and Bytes for October 28

Posted on October 28, 2011 by in Bits & Bytes

I just came back from Brooklyn where the NAPFA Practice Management and Investments conference was held. While away, I kept an eye on new tech stories for advisers and wrapped them in one nice convenient package for you here:

TD Ameritrade Institutional Veo® Integration with Salesforce CRM Helps Financial Advisors Manage Important Client Relationships from amtd.com

[My Bits and Bytes post for September 9 listed TD Ameritrade’s announcement of an impending release of Salesforce CRM for its advisers. Yesterday, TD formally announced its release, which includes pre-defined workflow sequences advisers can use to get up and running quickly.] TD Ameritrade Institutional today introduced a Veo advisor platform integration with Salesforce CRM and other third party systems. The customized CRM app offers advisors flexibility, automated workflows and easier access to client data to help improve efficiency and client service.

Pershing Expands Anytime, Anywhere Account Access for Investment Professionals and Advisors With the Launch of Web-based NetX360.com from PRNewswire.com

[You knew lots of announcements were coming now, just days before Schwab IMPACT next week. Here’s an update from Pershing, which is in the final testing phase of rolling out a 100% web-based solution for its NetX360 platform. Notably, the platform supports multiple browsers, including Chrome and Safari, which I feel is a very wise decision.] Pershing LLC, a BNY Mellon company, announced today that it has expanded its leadership of anytime, anywhere account access with the introduction of a browser-based version of its innovative, open-architecture NetX360® technology platform.

Turning planning on its head from InvestmentNews.com

[Davis Janowski covers a new entrant into the financial planning software space. Free, web-based inStream from inStream Solutions, headed up by McLean Asset Management’s Alex Murguia, looks to be a streamlined challenger to the established, high-maintenance software applications traditionally used by advisers.] Planning tools that predict a client’s future needs, advanced financial calculators and an integrated contact management system make inStream a robust, cloud-based product.

EISI strikes a deal to cash out its shareholders from RIABiz.com

[A property and casualty insurance software provider bought the maker of NaviPlan. Add this to the Financeware patent-infringement issues from a few months back, and you have some “what’s next?” thoughts with respect to the future of financial planning software.] Faced with an innovation challenge and increased competition, Emerging Information Systems Inc., North America’s biggest financial planning software company, responsible for NaviPlan and Profiles financial planning software, announced yesterday that its shareholders have reached a deal to sell EISI.

FPPad Bits and Bytes for October 21

Posted on October 21, 2011 by in Bits & Bytes

It’s been a quiet week in tech-related news, with only two stories hitting my screens worthy of Bits and Bytes features. So quickly go through this week’s stories of interest and get a head start on your weekend.

Is Your “Focus Long-Term” Message To Clients Footnoted? from Blueleaf.com

My latest post for Blueleaf questions whether the quarterly performance reports you send clients conflict with the long-term focus you communicate.

MyFinancialAdvice Founders Launch Social Media Site for Advisors from AdvisorOne.com

[Ron and Kevin are good friends and are putting together a social media toolkit to help convert traffic from social websites into live advice sessions (likely administrated through the MyFinancialAdvice.com platform).] The founders of MyFinancialAdvice.com, a site designed to enable financial planners to offer advice online to middle-income Americans, launched on Oct. 12 OnlineAdvisorCentral.com, which is designed to promote use of social media by advisors.

And in other news, though it’s not related to the benefits or value-add of any technology, interest in Mark Spangler’s connection with Tamarac, Inc. has caused some buzz, so make sure you read the good update from RIABiz on the subject, Tamarac CEO: Mark Spangler’s big trouble with the feds won’t harm Tamarac.

FPPad Bits and Bytes for October 14

Posted on October 14, 2011 by in Bits & Bytes

Today I’m giving my latest presentation on using the iPad in business at CabinetNG Collaborate 2011. Another version of this talk also adds ways financial advisers and wealth managers can use the iPad in their practices. I’ll be unveiling that one at NAPFA’s Practice Management & Investments 2011 conference in two weeks. All the details are on my speaking page.

As I wrote in prior weeks, we’ve had the calm before the storm of technology news for financial advisers. Fidelity broke the ice with announcements I highlighted in Bits and Bytes for September 30. This week, RIABiz unloaded two good articles, making up for the recent absence of news.

Now on to this week’s stories of interest:

Once good for a few million, TD Ameritrade’s foot-in-the-door strategy is starting to net billions from RIABiz.com

[Dominant custodians Schwab and Fidelity have a sizable lead in assets over TD Ameritrade, but the RIA-friendly custodian is consistently closing the gap.] Ever upwardly mobile, TD Ameritrade Institutional has courted – and won – some high-octane RIAs this year as well as capturing an increased share of the prized breakaway advisor segment.

Long a tech innard for Schwab, LPL and TD, Advisor Software is looking to push its own brand with new product from RIABiz.com

[Tech innard? How about tech core instead. Goalgami actually started as a consumer product marketed as a personal balance sheet solution. Now the Pro edition by Advisor Software leverages the tool’s unique features for advisers.] After years of offering its rebalancing software under the private labels of big-name firms, Advisor Software is launching a new planning product and selling it directly to advisors.

 Tamarac Named to 2011 Microsoft Dynamics President’s Club at Tamaracinc.com

[It’s one thing to customize a generic CRM like Microsoft Dynamics, but it’s far more important to demonstrate one’s support and commitment to customer service to ensure users’ success on the platform. Tamarac appears to be doing both exceptionally well.] Tamarac, Inc., a leading provider of integrated portfolio and customer management software for financial advisors and wealth managers, has been named to the 2011 Microsoft Dynamics President’s Club for its Advisor CRM solution.