Tag Archives: Bits & Bytes

FPPad Bits and Bytes for February 21

On today’s broadcast, why did Microsoft rebrand several of its services, and how might it change the tools that you use, how one large RIA’s technology change created a time savings of over 40%, and a new collaboration hopes to eliminate concerns over support for one Salesforce overlay provider.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are this week’s top stories:

Microsoft launches Office Online in battle with Google Drive from TheVerge.com,

Microsoft SkyDrive Morphs Into OneDrive, Bringing New Features from Mashable, and

Microsoft and DocuSign announce strategic partnership to bring eSignature to Office 365 customers from Microsoft

[Now occasionally I get feedback that I don’t pay enough attention to Microsoft, so Mike, this week’s lead story is just for you! The world’s largest software company just announced the rebranding of several of its product lines, beginning with its free web-based versions of Word, PowerPoint, and Excel, formerly known as Office Web Apps.

The company acknowledged that using the word ‘apps’ led to some confusion among its customers, as many assumed that native Office apps for iOS and Android were available, so now Microsoft is referring to the web-based tools as Office Online. While this move hopefully will clear up confusion over the different versions of Office available, no new features were released to coincide with the rebranding. Office Online will continue to store files in the cloud, which leads me to the second story about Microsoft.

Microsoft’s answer to online storage services like Dropbox, Box, and Google Drive has been SkyDrive, but this week the company rebranded SkyDrive to OneDrive, due to a legal dispute over the use of the word ‘Sky.’ Unlike the Office Online name change, OneDrive’s launch DID come with a series of new features.

OneDrive users can now automatically upload photos from their Android devices, which previously was only supported on iOS and Windows Phone. Online collaboration has also improved, as real-time editing in Office 365 documents is now done character by character. And subscriptions to OneDrive are now available on a monthly basis in addition to the annual subscription previously required under SkyDrive.

And rounding out the Microsoft trifecta this week, the company announced that eSignature support will be coming to Office 365 users through a new partnership with DocuSign. Expected to roll out in March, Office 365 users will be able to submit and sign documents using DocuSign without leaving their Microsoft applications. So if you use Microsoft documents for your internal client agreements and disclosure materials, the DocuSign integration should help you further streamline the e-signature process as you complete the on boarding of new clients.]

How a $5 billion RIA’s Laserfiche conversion generated time savings of 40% from FPPad

[Next up is a fascinating case study from a large RIA about its search for a robust electronic document management solution. At last week’s T3 conference, Jim Anderson of CLS Investments highlighted the firm’s approach to converting from IBM FileNet, its legacy content management system, over to a new implementation with Laserfiche. The RIA, which manages more than $5 billion in assets, migrated over 1.5 million documents into Laserfiche, and Anderson estimated that in the first year alone, the firm has realized a time savings of roughly 40%.

There’s a lot more to the story, including a time Anderson said everyone acted as if their hair was on fire, so be sure to get the link to read all the details.] One $5 billion RIA converted 1.5 million documents to Laserfiche in less than a year, saving the company 40% of its collective time

AppCrown Collaborates With a Global Services Major to Help Market, Deliver and Support Their Integrated Financial Services Platform in Banking and Wealth Management from PRWeb

[And finally, many of you who use Salesforce for your CRM might be familiar with AppCrown, the financial services technology provider built on the Salesforce.com platform. In prior years, AppCrown received criticism for failing to provide adequate support to its users who were implementing Salesforce in their business.

So to beef up its support, AppCrown just announced a new collaboration with Mphasis, a global service and solution provider owned by HP. It remains to be seen how the collaboration with Mphasis will improve AppCrown’s support of its financial advisor users, but if concerns about support have stalled your implementation plans, it might be time to reconsider whether AppCrown’s version of Salesforce could be a potential solution for you.] AppCrown, the leading provider for cloud based financial systems across CRM, Banking & Wealth Management, today announced its intent to partner with Mphasis.

 

Watch FPPad Bits and Bytes for February 21, 2014

Watch FPPad Bits and Bytes for February 21, 2014

FPPad Bits and Bytes for February 14

On today’s broadcast, find out who earned the most buzz at the industry’s top technology conference this week. Which custodian just joined the integration arms race? Which partnership will put downward pricing pressure on account aggregation costs? And who launched a new social CRM with an all-out media blitz?

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Wealthbox is collaborative, social, and outrageously simple CRM for financial advisors.

Wealthbox CRM

Sign up for a free trial today by visiting fppad.com/wealthbox

Here are the links to this week’s top stories:

T3 2014: Joel Bruckenstein and David Drucker kick off the 9th annual adviser tech conference from FPPad

[Unless you’ve been buried in snow or covered in ice, you probably know that T3, the industry’s top technology conference for advisors, was held in southern California this week. There are too many new companies and press releases to cover in just one broadcast, so here are the stories I feel are most relevant for you.] T3 2014 is the place to be and be seen for all things financial adviser technology

T3 2014: SEI enters the integration arms race through strategic partnerships with Redtail Technology, MoneyGuidePro, and ActiFi from FPPad

[First is an update from SEI, the investment outsourcing provider, who just announced a new strategic partnership to bring integrations to its SEI Wealth Platform(SM). By the end of 2014, SEI will integrate an automated workflow solution using Redtail CRM and MoneyGuidePro financial planning software, all powered by workflows customized by ActiFi. While advisors will need to subscribe to Redtail and MoneyGuidePro, workflows will be available to the nearly 6,000 advisors who work with SEI at no additional cost. This partnership will likely boost SEI’s profile among institutional custodians known for their technology integrations that help advisors run more efficient businesses.] SEI announces strategic partnerships and enters the integration arms race dominated by four leading custodians

T3 2014: MoneyGuidePro to integrate Yodlee for account aggregation from FPPad

[Next up is news from MoneyGuidePro, who told a packed house at T3 that the financial planning software program will soon provide account aggregation capabilities through a new integration with Yodlee, the largest data platform provider in financial services. When I mention account aggregation, you probably think of companies like ByAllAccounts, Fiserv’s CashEdge, or perhaps even Intuit, but these solutions are often too expensive for many growing RIAs to implement.

With the new MoneyGuidePro and Yodlee integration, advisors will be able to aggregate data from over 12,000 financial institutions for an introductory price of $365 per year. <That’s right, it’s just a dollar per day!> Expect the Yodlee integration to rollout during the second quarter of 2014.] Popular MoneyGuidePro financial planning software to aggregate held away accounts through a new Yodlee integration

Next Generation CRM: Powered by Social from Morningstar Advisor

[And rounding out my abridged coverage of T3 is the launch of a new platform designed to help advisors embrace social collaboration tools in their business. The platform is Wealthbox CRM, which deployed an all-out media blitz this week, including the sponsorship of this week’s broadcast, to get the product in front of advisors.

There are about a dozen CRM vendors in the marketplace, so financial advisors could stand to benefit from a few more choices among providers. And what makes Wealthbox CRM unique is the embedded realtime collaboration functions, better known under the banner of Social CRM.

Wealthbox CRM lets you tag clients and employees in status updates, just like you would when tagging friends or contacts on Facebook, Twitter, or LinkedIn. You can use those tags along with other information displayed in the CRM’s activity stream to find out what you should be doing for clients, what employees are doing for clients, and what clients are saying on their social media profiles.

The Social CRM feature is just one of many in the new product, and Wealthbox CRM’s introductory price of $29 per month per user places it squarely between the affordable CRM from Redtail and premium pricing from CRMs like Junxure Cloud and Salesforce.] CRMs powered by social collaboration and real-time updates could be the next game-changer in the industry.

And here are stories that didn’t make it into this week’s broadcast:

Raymond James Selects HiddenLevers for New Portfolio Stress Testing Offering for Advisors from WSJ.com

Raymond James Financial, Inc. has partnered with HiddenLevers, the portfolio stress testing toolkit, to provide macro research, scenario modeling and predictive risk analytics. Now, any of Raymond James’ 5,400 US-based advisors can subscribe to HiddenLevers to proactively discuss potential economic and market scenarios with clients, and gauge the impact on individual investment portfolios.

Tech Review: Scottrade’s New Platform from Financial Planning Magazine

Scottrade is now addressing shortcomings in its technology with the release of a totally new advisor platform.

 

Watch FPPad Bits and Bytes for February 14, 2014

Watch FPPad Bits and Bytes for February 14, 2014

 

FPPad Bits and Bytes for February 7

On today’s broadcast, TD Ameritrade Institutional unveils a new interface designed to be “mission control” for advisors, how you can customize videos for hundreds clients with the push of a button, and a new provider delivers technology to simulate portfolio crash testing before the next crash occurs.

So get ready, FPPad Bits and Bytes begins now!

(Watch this episode on YouTube)

Today’s episode is brought to you by Mimic Technologies, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

Mimic Technologies

To learn how you can keep your data safe from attackers, download a free copy of their latest white paper on social engineering attacks by visiting fppad.com/mimic.

Here are this week’s stories of interest:

A Smart Start at National Conference: TD Ameritrade Institutional Reveals Plans to Launch New Intelligent Technology Platform for Advisors from TD Ameritrade Institutional

[Leading off this week is a recap of the first institutional custodian conference of 2014, as TD Ameritrade Institutional held its annual event in Orlando last week. In the past, TD Ameritrade Institutional announced a number of new innovations in technology, including the release of Veo Open Access platform and a free web-based version of iRebal for its advisors. This year’s technology announcements were a bit more subdued, but most relevant to advisors is the introduction of the new Veo Open Access Dashboard.

The Veo Dashboard is designed to be “mission control” for advisors, enabling access to dozens of integrated solution providers from one consolidated web-based screen. Early integrations include Redtail CRM, Orion Advisor Services portfolio management, MoneyGuidePro financial planning, and TD Ameritrade Institutional’s own iRebal software.

Tom Nally, president of TD Ameritrade Institutional, said that the first iteration of the Veo Dashboard is expected to come this summer.] Building on the success of its Veo® open access effort, TD Ameritrade Institutional will give advisors the ability to harness the collective power of more than 60 leading advisor technology providers integrated with its Veo trading platform.

New Orion App Revolutionizes Client Reports from PRNewswire

[Another cool innovation announced at last week’s TD Ameritrade Institutional conference comes from Orion Advisor Services, who debuted a new client communication platform called Engage. Many of you might already be using mobile apps and video market commentary from Orion to enhance your communication with clients.

But what Engage allows you to do is further customize videos you make for clients. With Engage, you can retrieve things like performance data from Orion, the confidence meter from MoneyGuidePro, or calendar scheduling from Redtail CRM and embed that information using graphics right in your video. While you still can’t say client names or announce specific performance numbers, your clients receive a compelling video that contains personal details to help them not only hear about, but actually see the progress they’re making towards their wealth management goals.

Once again, if you’re not thinking about how you should be using video to enhance client relationships, I think it’s time you start creating a strategy new, and Engage from Orion gives you a pretty clever way to get started. Clients of Orion can use Engage for no additional charge, and pricing details for non-Orion customers will be coming soon.] Orion Advisor Services, LLC, a premier portfolio accounting service bureau, announces the release of a new web-based app, Orion Engage, which helps advisors communicate more effectively with clients by creating interactive videos that can present portfolio performance and other unique details specific to individual clients.

Don’t Be A Crash Test Dummy from Financial Advisor

[And finally, one hot technology trend right now involves applications that perform macro economic analysis and portfolio stress-test simulations. By now you’ve likely heard of startups like HiddenLevers and MacroRisk Analytics, but a new provider in this space making waves is RiXtrema. In a recent Financial Advisor column, Joel Bruckenstein reviewed the company’s Riskostat product, which offers patent-pending technology to assess stock market behavior in times of crisis.

Bruckenstein offered a favorable review of Riskostat, and with a list price of $300 per months, feels it is competitively priced in a market that’s a small, but growing segment, of advisor technology.] Now a third firm, RiXtrema, is launching a software product called Riskostat that is designed to help advisors analyze the vulnerability of their clients’ portfolios to various macroeconomic risk factors as well as help advisors explore opportunities to hedge away some of those risks.

Stories that didn’t make the cut for this week’s broadcast:

Advisor Software, Inc. And Orion Advisor Services, LLC Integrate Apps For Financial Advisors from PRNewswire

Advisor Software, Inc. (“ASI”), a provider of wealth management solutions for the financial advisor market, announced today a partnership with Orion Advisor Services, LLC (“Orion”) to integrate the two companies’ software applications for financial advisors.

Junxure Announces Limited Release of Junxure Cloud CRM for Financial Advisors from Junxure

Junxure announced the limited release of Junxure Cloud™, its comprehensive, cloud-based CRM solution for financial advisors.

Road Warrior Advisors–Keep Your Data Private from Morningstar Advisor

Protect your client and business information by hiding it from wandering eyes.

 

Watch FPPad Bits and Bytes for February 7, 2014

Watch FPPad Bits and Bytes for February 7, 2014

FPPad Bits and Bytes for January 24

On today’s broadcast, can you really share documents on Dropbox and SkyDrive without violating compliance? How does one RIA manage the security concerns of the bring-your-own-device trend? And does Salesforce create more problems than it solves? One RIA decides to bare all.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Hill Compliance Advisors, a virtual compliance consulting firm to RIAs. As a former RIA herself, Cindi personally performs your compliance tasks, allowing you to do what you do best: run your business and spend more time with clients.

Hill Compliance Advisors

With a little help, compliance will no longer feel like the enormous burden it might seem to be today. Follow Cindi’s blog and sign up for her free newsletter by visiting fppad.com/hilladvisors.

Here are the links to this week’s top stories:

NetDocuments Announces ndOffice™ and ndConnect™ to Embed Cloud-Based Document Management in MS Office, and Integrate with SkyDrive and Dropbox from NetDocuments

[On the heels of last week’s announcements by Laserfiche, NetDocuments is out with news of its own. The popular cloud-based document management provider announced two new enhancements that should be very useful for advisors.

First, NetDocuments has reengineered its ndOffice product, which allows NetDocuments to be integrated directly with Microsoft Office applications, including the online Office 365 Web Apps. Instead of temporarily saving documents to a desktop or server and then uploading them to NetDocuments, ndOffice allows users to open and update Word, Excel, and PowerPoint files directly from their NetDocuments repository. That should save a lot of mouse clicks!

And second, NetDocuments announced the scheduled release of ndConnect coming this April. Now *you* may use NetDocuments for your own document management, but your clients prefer to use consumer services like Dropbox or SkyDrive to manage their own files. So how do you get the two services to play nice with one other?

ndConnect is NetDocuments’ way of bridging the gap between these services, as it applies rules and permissions to support file sharing with Dropbox and SkyDrive without circumventing the security and compliance requirements advisors need to follow. So you can continue to meet your compliance obligations for document management while allowing your clients to use their preferred file sharing service.] NetDocuments brings document management directly into MS Office applications and integrates the enterprise content management service with Dropbox and SkyDrive

Why a ‘bring your own device’ strategy is critical for small business owners from InvestmentNews

[Next up is news on the mobile device security front. I bet you wouldn’t even consider running your business today without using a smartphone, and you probably allow your colleagues and employees to use their mobile devices to stay connected with the workplace, a trend identified as “bring-your-own-device,” or BYOD.

But accessing your business and client information on your mobile device does raise serious security concerns. Alex Murguia, Managing Principal of McLean Asset Management Corporation, shared how his firm supports the BYOD trend while also enforcing the security of information stored on mobile devices. And coincidentally, the product he selected just got acquired by VMware this week for a reported amount of $1.5 billion dollars.] Our firm is instituting a Bring Your Own Device policy as part of our new Mobile Device Management strategy.

How one RIA’s faith in Salesforce’s sophistication led to cut-and-paste hell and a major rethinking from RIABiz.com

[And finally, if you’ve been considering an upgrade to your CRM or want to officially cut the cord from Microsoft Outlook (note: not a CRM), you’ve probably considered SalesForce, the 800-pound gorilla of CRMs, as a potential solution. Well one firm recently dove in head-first into a Salesforce implementation, but quickly found that things did not go as smoothly as they had planned.

An article published this week in RIABiz chronicles one RIA’s trials and tribulations with the CRM behemoth and reveals many important lessons learned along the way. So if you want to avoid the frustrations of a Salesforce deployment encountered by one RIA, I suggest you read this account and use it to influence your plans for a more successful CRM transition.] After a dazzling SF demo, Portland Global Advisors planned to dump its advisor-dumb Microsoft CRM for Salesforce but the devil was in details

 

Watch FPPad Bits and Bytes for January 24, 2014

Watch FPPad Bits and Bytes for January 24, 2014

 

FPPad Bits and Bytes for January 17

On today’s broadcast, have robo advisers finally cracked the code to asset gathering? A leading document management provider rolls out mobile and social features your business soon can’t live without, and who are the top industry bloggers all financial advisors should be reading? All this and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Blu Giant Advisor Studios, a multi-disciplinary creative firm, empowering advisors to engage clients though branding, social media, video and the web; an experience called “hypermedia.”

Blu Giant Advisor Studios

Experience Blu Giant’s new interactive website and see what’s possible for your business by visiting fppad.com/blugiant

Here are the links to this week’s top stories:

Wealthfront Reaches Over Half a Billion Dollars in 2013 from Wealthfront

[This week’s top story comes from the world of online advice providers, aka “robo advisors,” as Wealthfront announced this week that the company surpassed $500 million dollars in assets under management. While topping $500 million in AUM might seem like celebrating another 1,000 point threshold in the Dow Jones index, Wealthfront is starting to increase the gap over similar competitors like Betterment, which manages a reported $360 million, and Personal Capital, weighing in at a little over $200 million.

Wealthfront claimed over $67 million dollars in new assets for the month of December, which for many RIAs would make up a great year in new assets under management. Still, Wealthfront may not be a profitable business just yet, as Nerd’s Eye View blogger Michael Kitces estimated an optimistic annualized revenue of $1-and-a-quarter million dollars generated to support a team of expensive, full-time software engineers.

But pay careful attention to the types of clients Wealthfront cites in its announcement. Google, Facebook, LinkedIn, and more make up the top ten list of Silicon Valley companies with the most employees that are Wealthfront clients. This group IS next generation of clients for your business, so if you’re interested in attracting them, your technology needs to be up to par, but you must offer something that robo advisors completely lack; a real relationship with a trusted advisor.] Although we began the year with less than $100 million in assets under management, we closed 2013 with over $538 million, growing over 450% to become the largest and fastest-growing software-based financial advisor.

Laserfiche Unveils Product Roadmap at Empower 2014 from BusinessWire.com

[Next up is news from Laserfiche, one of the leading providers of document and electronic content management to financial advisors. Laserfiche held its annual Empower conference for users and resellers in Southern California this week, selling out for the first time in the event’s history.

Laserfiche announced a number of updates, including a complete redesign of its web-based interface called Laserfiche Web Access 10. Users will find the fresh interface easier to navigate and much more user-friendly on tablets and smart phones. And speaking of smartphones, Laserfiche also introduced a brand new app for Android, adding more support for mobile devices since the introduction of the app for iOS back in 2011.

Finally, an interesting development for financial advisors is the addition of new feature in Laserfiche Forms 9.1. Laserfiche posted a form online that anyone could fill out to post a message on Twitter. But before each tweet went global, the message was automatically routed through an approval process built in to Laserfiche.

Tie that in with Laserfiche’s archiving capabilities, and you have a pretty elegant solution anyone in your business can use to stay compliant on social media and also avoid those embarrassing drunk tweets.] Laserfiche today kicked off its sold-out Empower 2014 Conference with a keynote speech from company CTO Karl Chan outlining new and upcoming software releases. The new lineup includes social BPM, expanded mobile offerings and new web products.

The RIABiz top 10 industry blogs — and what bloggers they recommend from RIABiz

[And finally, many of you ask where I get my news and information to produce each episode of FPPad Bits and Bytes. Well several of my favorite sources were just listed among the top 10 industry blogs for financial advisors.

This week, RIABiz published its list of the best industry blogs, and what’s wrong with a little shameless self-promotion since FPPad.com was listed as number three!

So let me thank you for helping make FPPad a part of the top industry blogs, because without your questions, feedback, and loyal viewership, FPPad would not be the resource that it is today.] The RIA business is a land of micro-niches where owner-operated blogs are often the best reading spot for advisors to find the vibe and the level of granularity they seek on a subject

Watch FPPad Bits and Bytes for January 17, 2014

Watch FPPad Bits and Bytes for January 17, 2014

FPPad Bits and Bytes for January 10

On today’s broadcast, how a business model pivot by a rising wealth management software provider will affect your technology spending, technology experts chime in on the trends that are sure to affect all advisory businesses, new integrations provide marketing resources to grow your online audience, and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are this week’s top stories:

inStream abandons free plan, introduces subscription pricing from FPPad.com

[This week’s lead story comes from inStream Solutions, which just announced that the company is no longer offering a free subscription plan to financial advisors. inStream first received attention in 2011 by introducing the free financial planning software tool for advisors, with hopes of monetizing advisor participation through an online product marketplace.

But just like many well-known startups including Twitter, Instagram, SnapChat and more seek ways to monetize their platform, inStream shares the challenge of figuring out how to build a sustainable revenue model for its innovative platform.

So the free plan is going away, replaced by a $2,400 annual subscription. Existing users do have the option to subscribe for $1,000 in the first year, and any advisor who signs up by this summer will receive 50% off their first year subscription.

More details about inStream’s pivot as well as the release of a new Safe Savings Rate tool are in this week’s show notes.] Financial planning software startup inStream Solutions drops its free pricing plan, switches to annual subscription model

Technology for Planners: Trends, Spending, and the Rise of Robo Advisers from the Journal of Financial Planning

[Next up is a peek into the minds of technology experts in financial services. The cover story of this month’s issue of the Journal of Financial Planning is all about technology for planners; the trends, spending patterns, and rising concern of online “robo-adviser” services.

I had the privilege of joining tech experts Joel Bruckenstein, Jennifer Goldman, and JP Nicols in this roundtable discussion moderated by none other than the venerable Michael Kitces. Be sure you read the roundtable transcript and think about what changes you need to make in your business for 2014 and beyond.] Technology is essential to operating a successful and profitable planning practice. Whether it’s software integration, mobile devices, cloud computing, or the latest on so-called robo advisers, you’ve got questions. The Journal’s practitioner editor, Michael Kitces, uncovers the answers in this roundtable discussion with tech experts Joel Bruckenstein, CFP®, Jennifer Goldman, CFP®, JP Nicols, CFP®, and Bill Winterberg, CFP®

Bill Good Marketing Integrates Gorilla with Redtail CRM

[Now one of the takeaways from the roundtable cover story is that advisors don’t have the budget or venture capital funding to deploy a nationwide marketing blitz. So how can you build your brand and online audience in the face of this competition?

One way is to use content marketing libraries that integrate with your current technology. New this week is the integration of the Bill Good Marketing library into Redtail CRM, giving over 75,000 Redtail users access to compliance-approved marketing material from Bill Good.] CRM systems Gorilla and Redtail Technology collaborate to address major trends affecting Financial Advisors

Exclusive new content & videos from Advisor Websites

[And another offering comes from Advisor Websites, which now offers its “Hall of Famer” users the ability to embed written as well as video content on their website through a partnership with FogLifter.

For more information on the marketing integrations and to view some of the sample content, go to Video 1: Tax & Income Planning http://www.viddler.com/v/1c97c093 and Video 2: Fiduciary Difference http://www.viddler.com/v/479dfc19 .] It’s a new year and big things are happening at Advisor Websites! We are thrilled to announce the addition of new content for all Advisor Websites users!

Unboxing the 2013 Mac Pro: The ultimate desktop for financial advisers from FPPad

[And finally, many of you have asked me what equipment I use to produce each episode of FPPad Bits and Bytes. Well just a few weeks ago, I received my new Mac Pro from Apple and have transferred all of my video editing over to this powerhouse of a machine.

I filmed the unboxing of my Mac Pro and uploaded my review to my YouTube channel this week, so if you’re interested in building your multimedia production capabilities, I suggest you watch the review to see if a Mac Pro purchase makes sense for you. And in case you don’t know, everyone who subscribes to the FPPad newsletter gets my complimentary guide to creating awesome videos. Sign up at fppad.com/subscribe to get your copy today.] The all-new Mac Pro is a powerhouse loaded with processors and memory, but it might (just might) be a little bit overkill for financial advisers

 

Watch FPPad Bits and Bytes for January 10, 2014 on YouTube

Watch FPPad Bits and Bytes for January 10, 2014 on YouTube

FPPad Bits and Bytes for January 3

On today’s broadcast, hackers make headlines targeting high-profile companies, so how can you avoid a security breach in your business? Electronic signature technology gains momentum, find out which providers you should add to your processes. Big data is coming. Who’s harnessing all the data you gather in your business, and how will these tools help you make better decisions in 2014 and beyond? All this and more.

So get ready, FPPad Bits and Bytes begins now!

(Click to watch on YouTube)

Today’s episode is brought to you by New Planner Recruiting, which specializes in the sourcing, screening and integration of entry level financial planners within financial planning firms nationwide.

NewPlannerRecruiting620

Whether you’re a firm looking to hire or an aspiring planner establishing your career path, sign up for the free newsletter full of valuable resources and information by visiting fppad.com/npr

Here are this week’s links of interest:

Financial Adviser Technology Trends in 2014

Financial advisor technology news moved at a snail’s pace over the holidays, so today’s episode is going to cover the most important technology trends I see coming in 2014. These trends break down into four main categories:

  • Security
  • Electronic signature
  • Big data, and
  • Enhancing your online presence

Security

Security news has received a lot of attention recently, headlined by the recent data breach at Target of over 40 million credit and debit card accounts, and quickly followed up by the release of over 4 million usernames and phone numbers from users of Snapchat, the private mobile messaging service.

While these are big companies with a potential bounty of user information, don’t think that your business is immune to attacks from hackers seeking personal and financial information.

This year, you should make it a priority to strengthen the defenses of your computers, mobile devices, and your network. Also, social engineering will likely be the primary method hackers will use to exploit people in your organization, so periodically test how susceptible your organization is to well-designed social engineering attacks.

Vendors that can help with your security include Mimic Technologies, Right Size Solutions, True North Networks, Envision Consulting, and many more, and you can use simulated phishing applications from Wombat Security Technologies, TraceSecurity, ThreatSim and more.

Electronic Signature

Next up is the increased adoption of electronic signature by financial institutions. You heard about e-signature several times in last years’ broadcasts as TD Ameritrade Institutional, Fidelity, Pershing, LPL and others support some form of the technology in their existing account processes.

But you can also deploy e-signature for the contracts and agreements you have for your internal documentation. So it’s worth exploring your options from providers such as RightSignature, Adobe® EchoSign®, DocuSign, and more to streamline your signature-gathering process, all while satisfying compliance, of course!

Big Data

The third trend I see ramping up big time for advisors in 2014 is Big Data. More technology providers are developing big data capabilities to help you analyze your data more effectively so you can make informed decisions about your client needs and business opportunities.

Look to adopt one or more of the business analytics tools available from Redtail Data Cloud, AssetMark, Orion Advisor Services, Envestnet|Tamarac and more.

Enhancing Your Online Presence

Finally, 2014 should be the year you make a serious effort to enhance your online presence. This is about more than just creating a Twitter account, posting a few tweets, and calling it a day.

More and more prospects are looking for financial advice and evaluating financial advisors online, long before they pick up the phone to schedule an initial meeting. And some prospects don’t even care that your office be in the same city where they live; they want an advisor who is an expert regarding their specific needs and circumstances, without imposing some arbitrary geographic requirement.

That said, does your website have what it takes to attract this generation of web-savvy prospects? Does your social media activity reinforce your value proposition to potential clients? And does your technology live up to the expectations of individuals born in the digital age?

Boost your online presence with services from providers like Advisor Websites, Wealth Management Marketing, Vestorly, Advisor Studios, Wired Advisor, and more.

So there you have it!

You’ve heard what I think the most important technology trends of 2014 will be, and I’ve given you a head start with a number of vendors and providers that can help you get the new year off to a fantastic start.

Watch FPPad Bits and Bytes for January 3, 2014

Watch FPPad Bits and Bytes for January 3, 2014

FPPad Bits and Bytes for December 13

On today’s broadcast, find out my picks for the best advisor technology of 2013, how building your own workflow with Internet services just got a bit easier, and how you can let prospects you’ve never seen before tour your office, virtually.

So get ready, FPPad Bits and Bytes begins now!

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Today’s episode is brought to you by My Virtual COO, a leading practice management firm that helps advisors free up time so they can devote their energy to mission critical, profitable, and enjoyable activities.

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To find out how you can implement a lean operations plan, download their latest white paper titled “The Lean Solution to Becoming a More Profitable, High Growth Advisory Firm” by visiting fppad.com/myvirtualcoo

2013’s Best Tech for Advisors from Morningstar Advisor

[December has clearly arrived, as I, like many of you, have endured sub-zero temperatures while on the road, but it also marks the release of my column on my top advisor technology picks for the year. Each year I highlight what I feel is the best back office technology, the best client-facing technology, and the best overall innovation for the year.

So taking the honor as this year’s best back office technology winner are two recipients, LPL Financial and Fidelity Institutional Wealth Services. Both companies launched mobile check deposit support earlier this year using apps on mobile devices. While advisors using mobile devices to deposit client checks might not seem very sexy, the capability does reduce many of the challenges when dealing with paper checks deposited in the traditional ways.

Next up is this year’s best client-facing technology, which is awarded to Riskalyze. You’ve heard about Riskalyze before on several of my earlier broadcasts, as they’ve gained significant momentum among advisors seeking tools to objectively quantify each client’s unique risk tolerance. Their reasonably-priced tools allow you to better measure how your clients respond to market volatility, instead of leaving an assessment up to your own intuition and gut feelings.

Finally, this year’s innovation of the year award goes to Trade-PMR for its introduction their bold Fusion Advisor Workstation. This growing custodian delivered a shot across the bow of its larger competitors by pushing the envelope on the custodial technology interface. Its Windows 8-inspired design and touch responsive support unveils a completely new way to manage your client’s financial assets, so look for the competition to play catch-up next year to the new bar established by Trade-PMR.

There’s a lot more to my best technology picks of 2013, including products deserving honorable mention, so be sure to read the full article for all the details.] This is my fourth year positioned in the hot seat of a high-stakes evaluation process that can literally make or break the future of an advisor technology provider!

The Insider’s Guide to the New Zapier, now with 250+ Supported Services from Zapier.com

[Next up is an interesting development on connecting Internet services so you can build your own simple workflows. One service I wrote about last year is IFTTT, an acronym for If This Then That, which allows you to perform an action in one Internet service using a trigger from another.

A second service receiving a lot of attention this week is Zapier, which announced an extensive redesign of its interface and expanded support of over 250 integration partners. There’s no end to the number of cool things that can be done with these services, so be sure to read up on Zapier’s announcement to see how you might start using the service for your own clever workflows.] Today we’re launching a brand new web app and announcing that we now have over 250 integration partners.

Create your own Street View from Google Maps

[And finally, you know how handy it is to use Google Street View to check out unfamiliar places before you travel. Well did you know that you can now duplicate the experience by creating a virtual tour of your business for clients and prospects? Starting this week, Google announced that you can use your own photos from your Android phone or a digital SLR camera to construct a 360 degree photo sphere of your business.

While the direct financial planning applications of a photo sphere are pretty nonexistent, I think setting one up for your business is a very clever way to market yourself to prospects that want to work virtually with you, but still appreciate the environment and people you support that help contribute to their financial success.] Well, starting today, it’s now possible for you to build your own Street View experiences to do just that. Using a new feature in our Views community, you can easily connect your photo spheres to create 360º virtual tours of the places you love, then share them with the world on Google Maps.

 

Watch FPPad Bits and Bytes for December 13, 2013

Watch FPPad Bits and Bytes for December 13, 2013

FPPad Bits and Bytes for December 6

On this week’s broadcast, learn the hits and misses from the year’s most anticipated advisor technology survey, the pending termination of several financial planning software products catches advisors off guard, how the leading independent custodians are stepping up their technology, and more.

So get ready, FPPad Bits and Bytes begins now!

(watch FPPad Bits and Bytes on YouTube)

This week’s episode is brought to you by Angie Herbers Incorporated, a consulting and research company to financial advisory firms, who just released a new white paper called Take Two: The New Direction of Succession that addresses the key elements to create a successful transition to your junior advisors.

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Download the Take Two white paper for free, along with other practice management resources, by visiting fppad.com/ahi

Here are this week’s top stories:

Tech Survey 2013: What’s New iIn Advisor Tech? from Financial-Planning.com

[Leading off as the top story is one of the most anticipated technology articles that comes out every year. The first of December marks the release of the annual Financial Planning Magazine Technology Survey, where Joel Bruckenstein digests over 1,100 responses about the various software programs and practice management tools used by financial advisors today.

So who are the winners and losers from this year’s survey?

Redtail Technology, Salesforce, and Tamarac Advisor CRM are the winners among CRM software, as advisors continue to embrace cloud-based technology, with slippage coming from Junxure, ProTracker, ACT, and Goldmine.

In financial planning software, this year’s results are essentially a carbon copy of last year’s survey, with MoneyGuidePro, eMoney, and MoneyTree claiming the top three spots.

And the same is true with portfolio management software, as the top 6 vendors are also a total repeat of last year’s results.

So who missed out on opportunities this year? The survey randomly selected new products from Blueleaf, inStream, and Market76, but found that few advisors had even heard of these relatively new players, which tells me that financial advisors, well, those who don’t watch Bits and Bytes, continue to be a challenging market for new providers to gain exposure.] The move to the cloud is finally taking place. In category after category of this year’s Financial Planning Tech Survey, we found software providers making the shift, and advisors responding.

NaviPlan financial planning desktop products to be discontinued from InvestmentNews

[The next story features news from Advicent Solutions, the company formerly known as Zywave, who provides a suite of financial planning software to advisors under the NaviPro brand.

In an unexpected announcement to some users, the company announced it will sunset six of its NaviPlan products on March 31, 2014, citing an “ever-changing marketplace.”

Going away will be all of the NaviPlan Extended and NaviPlan Standard desktop-based variants, making the cloud-based NaviPlan Premium and NaviPlan Profiles the sole applications that will receive ongoing support and enhancements in 2014 and beyond.

This news reinforces the trend of advisors adopting cloud-based solutions as seen in the Financial Planning Software Survey, so don’t be surprised when other providers announce the discontinuation of their own desktop-based software in favor of cloud-based alternatives.] NaviPlan financial planning products for desktop computers will be discontinued as the owner develops its NaviPro products for online use.

Plowing Ahead from FA-Mag.com

[Software providers aren’t the only ones making big changes in advisor technology, as four of the major custodians are also investing heavily in advisor-facing technology in a very competitive arms race. Once again, Joel Bruckenstein interviewed executives from Fidelity, Pershing, Schwab Advisor Services, and TD Ameritrade Institutional to reveal their strategies to help make advisors more efficient and more profitable through enhanced technology.

There’s a ton of great information in this article, so be sure to read it to see what your custodian is doing to help you grow your business.] Over the last several years, custodians have been investing in advisor-facing technology like never before.

Envestnet | Tamarac’s Advisor Xi(R) Platform Added To Pershing’s NetX360(R) Technology Channel from WSJ.com

[And finally, one company benefiting from custodian technology enhancements is Envestnet|Tamarac. This week, the company announced that its Advisor Xi suite will soon integrate directly with Pershing’s NetX360 custodial platform, giving advisors straight-through processing capabilities for trades in accounts held at Pershing, as well as access to real-time custodial account data.

The real-time data feeds will compliment existing integrations with Schwab and TD Ameritrade supported today, and expand straight-through processing trading capabilities announced at Schwab IMPACT several weeks ago.

Tamarac anticipates that the new integrations will roll out to its 660 firms during the first quarter of 2014.] Envestnet | Tamarac, a division of Envestnet, Inc., a leading provider of integrated, web-based portfolio and client management software for independent advisors and wealth managers, announced today that it has formally begun the integration of its Advisor Xi(R) platform into Pershing’s NetX360(R) custodial channel for investment professionals and Registered Investment Advisors (RIAs). Advisors will have access to this integration in the first half of 2014.

 

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Watch FPPad Bits and Bytes for December 6, 2013

 

 

 

FPPad Bits and Bytes for November 22

On this week’s broadcast, learn about new technology offerings from two of the top institutional custodians, a bold new workflow platform launches with the potential to revolutionize the way you use technology, and a new app is introduced to fill your prospecting funnel with qualified leads.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are this week’s top stories:

Schwab IMPACT 2013 Report: All the technology trends advisors can’t miss from FPPad

[This week’s top story comes from Schwab Advisor Services, who unveiled several technology initiatives at their annual Schwab IMPACT conference last week. Capitalizing on four technology trends of Big Data, Mobile, Cloud and Integration, Schwab’s Neesha Hathi announced the company is working on Project PM2, a completely new, cloud-based portfolio management software solution.

Hathi also said Schwab is piloting mobile app development for advisors called OpenView Mobile, giving advisors a white-labeled app in the popular app stores that clients can use to view their account information.

Project PM2 and OpenView Mobile just scratch the surface of all of the announcements made at IMPACT, so be sure to read the main story for all the details.Schwab IMPACT 2013 kicked off its pinnacle event in Washington, D.C. this year with a big focus on the technology trends sure to change the financial services industry in the foreseeable future. Here are the most important technology announcements provided by various members of the executive team inside Schwab Advisor Services.

Pershing Enhances NetX360® Platform with Additional Third-Party Technology Integrations from PRNewswire

[Another custodian that just introduced new technology integrations is Pershing, who announced that its NetX360 platform now connects with portfolio rebalancing software from Blaze Portfolio and portfolio management software from Portfolio Pathway.

These new integrations will streamline the data import and export process between NetX360, which should increase the popularity of these programs among advisors who custody assets through Pershing.

In addition, Pershing’s account opening process should get a little bit smoother through the addition of Laser App form filling software, and advisors using SmartOffice CRM from Ebix will enjoy single sign-on access from their NetX360 dashboard.] Pershing LLC, a BNY Mellon company, today announced several enhancements to NetX360®, its technology platform for advisors. NetX360 now offers additional integrations with two popular portfolio management and rebalancing solutions – Blaze Portfolio and Portfolio Pathway. Also, as part of its client onboarding solution, NetX360 now provides Laser App® forms management and configuration tools. In addition to these integrations, users of the NetX360 can now directly access Ebix Smart Office customer relationship management (CRM) software via a single sign-on process.

Fox Financial Planning Network Unveils Industry-Disruptive Technology for Financial Services Sector with Intelligent Automation and Integration™ Software from PRNewswire

[Next up comes a development in workflow systems for financial advisors. For years I’ve struggled to answer the question of where an advisor’s workflow system should ultimately live. Should it be a part of CRM software, or perhaps a sophisticated document management program? Well the folks at the Fox Financial Planning Network believe the answer is neither.

Instead, they recently announced the introduction of a new middleware application called Genesis Smartware, a workflow solution that operates in the background of the key programs advisors use every day. Genesis Smartware does not replace CRM or document management workflow, but rather it complements the capabilities of existing systems by leveraging APIs and integrations to step through a series of complex workflow steps.

I believe the potential for this approach to workflow is huge, but look for Fox Financial Planning Network to take a measured approach to rolling out this platform to advisors because until now, you’ve never seen anything like it.] Fox Financial Planning Network (FFPN) announced today the availability of a revolutionary new middleware software application, Genesis Smartware™, which will facilitate sophisticated integrations between industry technology providers, streamline and automate many of the daily tasks involved in providing financial advisory services, and serve as an integration translator between older legacy and newer platforms for financial institutions.

Orion Advisor Services, LLC Releases New Discover App For Creating Customizable Online Client Questionnaires from PRNewswire

[And finally, in an effort to boost advisors’ online lead generation capabilities, Orion Advisor Services just released a new interactive app called Discover. The portfolio accounting service bureau and past sponsor of Bits and Bytes is branching out to help advisors cultivate leads and capture prospect information online. Discover is an online questionnaire that can be completely customized by advisors, and prospects who complete the questionnaire can receive insightful portfolio reports and scorecards through an integration with AdvisoryWorld.

Prospect contact information is routed automatically to Salesforce, with other CRM integrations coming soon, giving advisors better control and visibility into lead generation and management of their prospecting funnel. The Discover app is free for Orion’s existing customers, and pricing for all other advisors is still to be determined.] Orion Advisor Services, LLC, a premier portfolio accounting service provider, announced the release of Discover, an interactive app that allows RIAs to design their own unique online client questionnaires to capture and connect with prospects prior to their initial meetings.

 

Watch FPPad Bits and Bytes for November 22, 2013

Watch FPPad Bits and Bytes for November 22, 2013