Tag Archives: Bits & Bytes

FPPad Bits and Bytes for July 13

Posted on July 13, 2012 by in Bits & Bytes

I’m buried in moving boxes today (see FPPad is moving to Atlanta!). But still, I took a 10 minute break to give you the one story worthy of sharing in this week’s Bits and Bytes update.

Here is this week’s story of interest:

A Better Client Vault Solution? from Financial Advisor magazine

[In case you need a second opinion on ShareFile (see my column A Document Vault Your Clients Might Actually Use at Morningstar Advisor), Joel Bruckenstein also reviewed the file synchronization and sharing service in this month’s Financial Advisor magazine. I feel ShareFile is a very good fit for firms looking to eliminate cumbersome client web portals and replace them with a more elegant solution including mobile device support.] With all of these competing services, one might think that ShareFile, which was recently bought out by CITRIX, is fighting an uphill battle in its quest to win over advisors to its file-sharing solution

FPPad Bits and Bytes for July 6

Posted on July 6, 2012 by in Bits & Bytes

One thing a week split by a holiday does is drastically reduce the amount of news you need to know. So enjoy a short Bits and Bytes update today and get on with your weekend plans.

First, be sure you get the checklist of 10 things you should ask before signing on with a cloud service provider. Read How to Stay Safe When Using the Cloud from the Journal of Financial Planning.

Here are this week’s stories of interest:

Six More Designate Erado as Their Social Media Compliance Provider from Erado.com

[Thankfully advisers have multiple vendors from which to choose for their social media compliance needs. Here, Erado announces six more engagements, though I might need to dig into the claim that they’re the “nation’s leading service.” Time for a face off article!] Erado, the nation’s leading service in SaaS based archiving of electronic communications, formally announces its exclusive agreement to provide social media compliance services to Soundmark Wealth Management LLC, Capitol Securities Management Inc., St. Croix Advisors LLC, Strategic Financial Services, Martin Wolf Securities, and Providence Financial & Insurance Services Inc.

‘Mint For Investments’ Startup SigFig Goes Mobile With New iPhone And Android Apps from TechCrunch.com

[SigFig is another one of the growing “robo adviser” online advice platforms for consumers and investors (see Competing Against “Robo Advisors:” Delivering Advice in a New World from T3 2012). Now they have an attractive mobile app that allows users to view all of their aggregated account information on their mobile device.] SigFig lets users connect all their various investment accounts — including 401k plans, IRAs, etc. — onto a single dashboard.

FPPad Bits and Bytes for June 29

Posted on June 29, 2012 by in Bits & Bytes

While last week was an onslaught of news, this week the flow was reduced to a trickle. Having returned from giving a presentation in San Francisco yesterday, my focus is now on my move to Atlanta in July.

First, be sure to read this month’s Quickview update at Morningstar Advisor, Supercharge Your Conference Calls

Have a great holiday week next week, and now on with this week’s stories of interest:

Schwab Launches Advisor App for the iPhone® from Yahoo! Finance

[Finally, Schwab gets onboard with iOS devices and now has an app for iPhone. But wait: it doesn’t feature trading, it doesn’t have streaming financial news… well, it’s a good version 1.0, but advisers already have more functionality out of the apps from Fidelity (see Fidelity WealthCentral Mobile now available for iPad) and TD Ameritrade Institutional (see Exclusive look at Veo® Mobile app updates for iPad from TD Ameritrade Institutional’s Jon Patullo).] After a successful pilot, Charles Schwab announced today that it will roll out the first version of the new Schwab Advisor Center app for the iPhone. Starting today, independent investment advisors who custody assets with Schwab Advisor Services can download the app to view their clients’ account balances, positions and transactions, allowing them to easily tap into the real-time data they need from Schwab Advisor Center while on the go.

Smarsh Report Reveals Challenges in Oversight of Electronic Communications from Smarsh

[Smarsh knows a lot about compliance and archiving, having a commanding presence in the broker-dealer industry as well as a decent number of independent RIA clients. In this second update to its compliance survey, you can identify the hot topics that concern compliance professionals. Hint: Mobile, social, and website archiving are trouble spots for advisers.]  Smarsh®, the managed service leader in secure, innovative and reliable email archiving and compliance solutions, today released its second annual Electronic Communications Compliance Survey report, revealing the findings of a survey of compliance professionals in the financial services industry.

FPPad Bits and Bytes for June 22

Posted on June 22, 2012 by in Bits & Bytes

Woah, who turned on the firehose of releases this week? Maybe everyone wants to get all their news out to the world before taking off for summer vacations.

So I don’t interfere with your vacation plans, let’s move right into week’s stories of interest:

Schwab Performance Technologies Announces Development of Hosted Version of PortfolioCenter from MarketWire

[My Twitter followers found out Monday morning of Schwab’s latest plans to offer a hosted version of PortfolioCenter to advisers. Getting portfolio management software off of your local server is one of the last hurdles to cross in transitioning your business into one that can operate completely in the cloud.] Schwab Performance Technologies® (SPT), a subsidiary of The Charles Schwab Corporation and a leading provider of technology solutions for independent investment advisors, announced today that the company is building a hosted version of its flagship portfolio management software for independent investment advisors.

Schwab Announces Availability of 28 New Workflows for Independent Investment Advisors from MarketWire

[My vision for workflows is an online exchange advisers can upload and download workflow scripts for specific CRMs. Well, that assumes CRMs can import and export workflow scripts, which most can’t do, not even Salesforce, if I remember correctly. Until then, advisers will have to settle for “pseudo-code,” i.e. a high-level description, of what steps to follow in a workflow, delivered in a PDF or Word document. And that’s exactly what Schwab Intelligent Technologies is delivering.] In order to help advisors gain greater efficiency in their business practices, Charles Schwab announced today that a full library of 28 universal workflows are now available in the Schwab OpenView Workflow Library(TM) (Workflow Library) through Schwab Intelligent Technologies.

Cloud version of Junxure on the way from InvestmentNews

[Junxure Essentials is coming, well, soon, and we don’t yet know how much it will cost. Last year, August 24, 2011 to be exact, I relayed the company’s plans to release a cloud-based version of Junxure in Q4 2012. According to CRM Software’s Greg Friedman, now plans are to launch a beta version in the fall with general availability in 2013. Building this is not easy, and Junxure’s only going to get one chance, in my opinion, to get this right. Oh, and if you made it this far, Junxure posted a sneak peek of Joel Bruckenstein’s review from the Technology Tools for Today newsletter.] Junxure, a CRM application popular among registered investment advisers, is heading to the clouds.

Smarsh Acquires AdvisorSquare from Symantec from MarketWatch

[If you archive websites (see Smarsh releases Web Archiving, an automated solution to archive adviser websites), you might as well support the creation of them in the first place. Here Smarsh announces the acquisition of AdvisorSquare and their website support for “thousands of investment professionals nationwide.” I stopped recommending AdvisorSquare to my clients back in 2009. Will Smarsh’s investment reverse my opinion of their product and service?] Smarsh(R), the managed service leader in secure, innovative and reliable email archiving and compliance solutions, today announced the acquisition of AdvisorSquare from Symantec.

Junxure Launches Blog for Financial Industry from PRNewswire

[Junxure, a top-three CRM in use by advisers, now has a public blog. I contacted Junxure president Greg Friedman and asked that he set up an RSS feed with Feedburner to offer a few more flexible options for visitors to subscribe.] Junxure, an industry-leading CRM practice improvement firm that integrates technology, consulting, and training, has launched its Company blog at www.junxure.com/blog. The new Junxure blog will primarily focus on topics related to the financial industry, from technology trends to industry best practices. In addition, the Junxure blog will report important news and updates about its products and services.

 AssetBook and BlazePortfolio Announce Strategic Partnership to Deliver End-to-End Back Office Solution for Investment Advisors from BlazePortfolio

[Managing portfolios for your clients means more than just downloading and reconciling account positions. You also need a tool that scales your ability to place trades. Here’s a good development between trade order management provider BlazePortfolio and  online portfolio service bureau Assetbook (see AssetBook CEO Rob Major discusses advantages of hiring an outsourced portfolio service bureau.] BlazePortfolio Systems  and AssetBook today announced an integration partnership between software platforms which would provide AssetBook users access to BlazePortfolio’s real-time trade order management system, Atom Align.  The combined offering will provide enhanced flexibility for registered investment advisors who are seeking a best of breed approach to manage their portfolio management systems.

YouTube Integration Reflects Growing Use of Video as Social Tool for Business from Arkovi.com

[You no doubt have noticed the addition of video content here at FPPad. You’re likely considering making videos of your own (if not already) to feature your business. But any video you post is marketing material, and is therefore subject to the same capture and archive requirements in FINRA and SEC regulations. So how do you archive videos you post to popular hosting sites like YouTube? One option is Arkovi’s extended solution.]  Arkovi announced today at the Morningstar Investment Conference a new integration with YouTube, continuing a series of major releases on its social media archiving, compliance and monitoring platform. The YouTube integration includes a number of key features including publishing, compliance and supervision, reporting and search features.

Black Diamond’s Clientele Swells After Advent Merger from WealthManagement.com

[A little more than a year after being acquired by Advent for $73 million, Black Diamond continues its healthy growth. What I’d like to know from you is what has (or has not) changed with respect to the customer service you receive.] Not every advisor was pleased in May 2011 when Advent Software announced it was buying its smaller, younger rival, Black Diamond Performance Reporting.

See, I told you there were a ton of new updates this week!

Kitces: Eleven blogs for all financial advisers to follow from InvestmentNews

[It’s a privilege to have FPPad included among excellent blogs you should follow. I hope you continue to enjoy the Video Spotlight and Bits & Bytes content produced for you.] While there are many lists of blogs out there, financial planning’s own social media “power tweeter” Michael Kitces, partner and director of research for Pinnacle Advisory Group and publisher of The Kitces Report and his own blog, Nerd’s Eye View, maintains a list of blogs specifically relevant for financial advisors.

FPPad Bits and Bytes for June 8

Posted on June 8, 2012 by in Bits & Bytes

So, have you reset your LinkedIn password yet?

With Boston on my schedule Monday through Wednesday (and some new video filmed that is coming soon), followed by Atlanta on Thursday and Friday, you can understand how frequent posts just aren’t high on my priority list. Nevertheless, I’m devoted to giving you the BEST (not simply all) technology stories from around the web this week.

Here are this week’s stories of interest:

Cabinet NG Launches CNG-SHARE, Secure File Sharing Portal from Yahoo! Finance

[See, enterprise and business document management providers won’t stand still while consumer services like Dropbox race ahead. Here, Cabinet NG is extending its functionality by offering a portal to share documents in the CNG repository with individuals outside of the firm (e.g. your clients). The portal can be white labeled for your firm, too. Though not as slick as Dropbox’s desktop sync, it’s a step in the right direction.]  Cabinet NG (CNG), provider of electronic document management and workflow management software, today announced the availability of the industry’s first fully integrated document management, cloud-based file sharing, and workflow solution.

Can Future Advisor be the self-driving car for financial advice? from O’Reilly Radar

[Give FutureAdvisor credit: I filmed Bo Lu last month at FinovateSpring 2012, and in the last week, they received this feature in O’Reilly and one in the Wall St. Journal. Advisers, you need to pay attention to what these new web apps are doing for clients that you’re turning away because of low assets.]  Future Advisor launched in 2010 with the goal of providing better financial advice through the Internet using data and algorithms. They’re competing against startups like Wealthfront and Betterment, among others.

Schwab shifts its strategy on its massive Intelligent Integration from RIABiz.com

[I was on Schwab’s press call 30 minutes after delivering a presentation in Boston. Credit to Brooke for turning this article around quickly, which captured much of the essence of the call, while I was in holding patterns over a stormy DFW airport.] Schwab Advisor Services has shifted strategies on its giant Intelligent Integration initiative, and rather than picking the best of breed in technology categories, the firm is looking to select the industry’s top platforms.

Black Diamond is setting its sights on smaller advisors and other things I learned over breakfast with Reed Colley from RIABiz.com

[Another great segment from Brooke on Black Diamond’s first year under the umbrella of Advent (see Advent Purchases Black Diamond Performance Reporting for Approximately $73 Million). But what isn’t discussed is what Black Diamond is doing to address the challenges of scaling up the adviser on-board process, training, and customer support of critical portfolio management software. Anyone want to chime in?] Since being acquired at this time last year by Advent Software, Black Diamond has increased its assets administered by 75% to $110 billion and it now serves 350 advisory firms.

Managing Customer Contact from Financial-Planning.com

[The category of CRM software for advisers is crowded, yes, but there really are just a few market dominators followed by a long tail of solutions with 1%-2% adoption. Joel Bruckenstein highlights new player Wealth Advisor CRM. My take? Registered reps might find it useful, independent RIAs likely will find it limited. At $65/month for a 15-user database, Redtail is a very attractive alternative.] Advisors already have no shortage of customer relationship management products to choose from, so does the marketplace really need another one? The folks at Wealth Advisor CRM think so, and perhaps they are right. Their offering may be just different enough and inexpensive enough to attract a sizable following.

FPPad Bits and Bytes for June 1

Posted on June 1, 2012 by in Bits & Bytes

Wow, it’s June already? I returned from presenting at FPA NorCal this week on top apps for financial advisers. If you want some of the inside scoop, check out the #FPANorCal hashtag or tweets from Michael Kitces while they’re still on his timeline (you’ll need to scroll down to see tweets from May 29).

Here are this week’s stories of interest:

How Can RIAs Improve Efficiency? from Financial-Planning.com

[Donna Mitchell covers a new report from Pershing Advisor Solutions with three ways advisers can be more efficient, but it doesn’t list any resources to use. So here’s a recap of Pershing’s insight with a resource thrown in: 1) Identify an ideal client profile (self explanatory), 2) Have a consistent business process (so you need a tool to define workflow), and 3) avoid overloading staff members (I wish I had a solution for that!)] Principals of RIA firms need to pay closer attention to workflow and operational issues at their firms, especially if they want to stay viable amid rising operational costs, Pershing Advisor Solutions said.

Advisers still shaky on social media policy from Reuters

[Guess what: you need a social media policy, even if your policy is ‘we don’t use social media.’ And what about Facebook ‘Like’ buttons? It appears that as long as a ‘Like’ stands on its own without any additional commentary, advisers aren’t violating regulatory rules prohibiting testimonials.] As the securities industry finally warms up to using social media sites such as Facebook and LinkedIn, regulators are discovering that brokerages and investment advisers are off to a rocky start.

Plantly launches “missing allocation tool” to the public from FPPad

[It’s my blog so I get to link to my own posts once in a while. Most of you are familiar with Personal Capital, Betterment, SigFig, and Wealthfront in the race to deliver online financial advice to investors. Plantly is yet another startup aiming to equip DIY investors with simple plans based on MPT models. Oh, it’s free to use today.] Brooklyn-based startup launches free asset allocation planning tool to the public.

FPPad Bits and Bytes for May 25

Posted on May 25, 2012 by in Bits & Bytes

Between a presentation in Charleston, SC on Monday, Redtail U in Dallas on Tuesday, filming more Spotlight Video on Wednesday, and taking my son to the zoo on Thursday, updates to FPPad rank about number nine on my list of important things to do. But I still can set aside time this morning to give you the best financial planning technology news from around the Web.

Here are this week’s stories of interest:

Advent Software Selects ByAllAccounts to Provide Retail Account Information to Advent OnDemand® Users from PRWeb

[Advent isn’t the largest portforlio management software by number of users among RIAs, but it’s definitely a top ten vendor. In this latest announcement, advisers will benefit from ByAllAccounts’ thousands of connections with held-away accounts they may not ordinarily aggregate, or perhaps aggregate manually.] Advent Software, Inc., a leading provider of software and services for the global investment management industry, announced it has selected ByAllAccounts, Inc. to provide retail account information to users of the Advent OnDemand® service.

Retire Logix to link with FPA’s PlannerSearch from Financial Advisor Magazine

[Financial planning software provider Financial Logix and the Financial Planning Association have partnered to make it easier for consumers using the Retire Logix software to find a financial planner through the FPA’s network of thousands of member planners.] Consumers using Retire Logix on their mobile phones now will be able to search for financial planners with a simple click.

Personal Capital is featured in four updates this week. Evidently one can “buy” widely distributed press by building a compelling financial dashboard from scratch.

Personal Capital’s Beautiful App Convinces The Wealthy To Trust Their Money To Strangers from FastCompany

[What buzz does Personal Capital consistently generate? Highlights of their data aggregation and comprehensive dashboard. But what most media outlets overlook is Personal Capital’s 10 employee financial advisors and how successful they are at managing assets to generate revenue for the business.] Personal Capital, a startup cofounded by Bill Harris, the former CEO of Intuit and PayPal, has created a new service that’s part “high tech,” part “high touch” to tackle both parts of the financial management equation.

Wealth management: Private pursuits from The Economist

[The next wave of multi-millionaires (and billionaires) from Facebook’s IPO is about to hit Silicon Valley. When they do, which method of wealth management will they choose? Traditional institutions or the nimble, tech-enabled startups?] Silicon Valley is already awash with traditional wealth managers. UBS, Goldman Sachs, JPMorgan and others are expanding in San Francisco and around Silicon Valley. They have recently been joined by online rivals such as Wealthfront, MarketRiders and Personal Capital, all of which use technology to help clients build customised asset portfolios at a small fraction of what traditional wealth managers would charge.

Personal Capital app demo from TechCrunch (embedded below for your convenience)

[Here’s a long interview of Personal Capital’s Bill Harris by TechCrunch, including some short segments of an app walkthrough. At least in this video you discover Personal Capital has 10 employee advisers ready to service clients under their RIA.] The CEO and VP of Engineering of Personal Capital demo their financial app.

Online RIAs will mostly fail — and here are 10 reasons why from RIABiz.com

[This article is last, because its author, Jack Waymire, misses the point in my opinion. I feel one must take the perspective of the prospective client, perhaps a 30-something startup employee that is looking to cash out some lucrative stock options. Where is that individual going to go for financial advice? A shop that has paper account forms, paper quarterly reports, and no mobile app? Forget it! It’s 2012 for goodness sake.] I believe these companies and their financial backers have badly underestimated the strength of the relationships that exist between investors and advisors. For this reason, I believe these websites will fail or, at best, be marginally successful. Here’s why.

Personal Capital app demo

 

FPPad Bits and Bytes for May 18

Posted on May 18, 2012 by in Bits & Bytes

Be sure to see the new video posted to my About page and learn of the ways you can engage content here at FPPad.

Here are this week’s stories of interest:

Smarsh releases Web Archiving, an automated solution to archive adviser websites from FPPad

[If you have a website, you need some solution to capture and archive all your content for compliance purposes. Printing pages to PDFs doesn’t cut it, especially if your site has embedded video or social media feeds.] New automated tool will help registered professionals eliminate tedious manual processes to meet FINRA and SEC requirements.

Schwab taps Tamarac as its next integration partner from RIABiz.com

[I wrote yesterday of Schwab’s selection of Tamarac to its Intelligent Integration initiative. See Schwab adds Envestnet | Tamarac to its Schwab Intelligent Integration™ initiative. Here’s more detail from Brooke Southall at RIABiz with reaction from Schwab’s Neesha Hathi and Tamarac’s Stuart DePina.] Schwab Advisor Services announced today that it has chosen Tamarac to participate in Schwab Intelligent Integration — sticking with the theme of getting CRM integrations in place first.

Austin Powers Can’t Save Your Startup from Benzinga.com

[Another startup retail financial services provider is MyGDP, founded by Scott Bell. I first connected with Bell via Twitter and have enjoyed getting to know him as the development of MyGDP has matured. Here’s a good feature from Benzinga on the lesson Bell learned pitching MyGDP to investors via a not-so-subtle YouTube video.] The International Man of Mystery might be popular, but he can’t help entrepreneurs promote their startups.

 

FPPad Bits and Bytes for May 11

Posted on May 11, 2012 by in Bits & Bytes

I spent much of the week in San Francisco attending FinovateSpring 2012. Be sure to read my recap of relevant presentations for advisers from Day 1 and Day 2 and watch these videos.

Also, read this month’s Morningstar Advisor column, Client Reports: How Less Can Be More.

Here is this week’s story of interest:

Pinnacle’s Kitces: Virtual firms could leave traditional planners in the dust from InvestmentNews.com

[Two new online companies aiming to deliver financial advice directly to consumers were at Finovate this week: Personal Capital and FutureAdvisor. In his presentation at FPA Retreat 2012 this week, Pinnacle Advisory Group’s Michael Kitces cautioned advisers “should think about eliminating quarterly meetings and written financial plans” and embrace a more dynamic, virtual experience for select clients.] Prepare to dump written financial plans and quarterly meetings, and get ready for a more dynamic world of virtual financial planning, industry commentator Michael Kitces said Monday at the Financial Planning Association retreat in Scottsdale, Ariz.