FPPad Bits and Bytes for September 16

Summer is “officially” over. How do I know (besides the snow blower inventory in Wisconsin, thank you Nathan Gehring)? Temperatures have finally dipped below 100 degrees here in Dallas, and the floodgates have opened on technology news for financial advisers. Most guilty this week is RIABiz with multiple contributions.

Here are this week’s stories of interest:

If you work hard but feel like you’re not making any progress, view my latest update for Blueleaf, Was Otis Redding Singing About Your Advisory Practice?

Salesforce.com is more than a CRM app from InvestmentNews.com

[Again, Salesforce continues to dominate technology talk for financial advisers. Here Davis Janowski highlights how the Salesforce platform does much more beyond the basic CRM functions.] When thinking about Salesforce, advisers shouldn’t view it as stand-alone, dedicated CRM software.

AdventConnect Report: Black Diamond will sell rebalancing software and better reporting on alternative investments from RIABiz.com

By the start of 2012, Black Diamond Performance Reporting, now part of Advent, intends to provide rebalancing software as part of its capabilities and to vastly improve its ability to report on alternative assets.

Fidelity jumps into the game of providing technology for picking RIA technology from RIABiz.com

[I noted Fidelity’s new spreadsheet tool in last week’s Bits & Bytes, so thankfully Lisa Shidler dipped in for more research on the tool for RIABiz.] Before RIAs rush out and spend tens of thousands of dollars on new technology, Fidelity Investments executives want them to look at its new tool for determining the economic impact of costly technology purchases.

As advisors flunk social media 101, CRM makers are starting to pick up the slack from RIABiz.com

[In this article, Nevin Freeman points out Pivotal CRM’s social features. I’ve been spoiled by social aggregators that integrate with email programs like Gmail and Outlook and I share those tools in my presentations to advisers.] Customer relationship management suites like Salesforce.com are beginning to put more emphasis on interacting with online social networking sites like Facebook and Twitter – and it may answer a prayer or two for RIAs who are tired of asking their 14 year-olds for advice.

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