Tag Archives: laserfiche

FPPad Bits and Bytes for May 6, 2016

On today’s broadcast, Wealthbox CRM releases 5 new integrations, Orion sends portfolio information to clients via text message, Morningstar ByAllAccounts introduces a new client portal, and more.

So get ready, FPPad Bits and Bytes begins now!

Here are the links to this week’s top stories:

5 New Integrations: Zapier, TD Ameritrade, Riskalyze, Orion, Microsoft Office 365 from Wealthbox.com

[This week’s top story comes from Wealthbox CRM, as the company took advantage of a Cinco de Mayo theme to announce five new integrations on 5/5. The new integrations include TD Ameritrade Institutional’s Veo Open Access, Riskalyze, Orion Advisor Services, Microsoft Office 365, and Zapier. If Zapier sounds familiar, that’s because you heard about it in last week’s episode, unless you missed it, which means you should take a few minutes to watch it and get caught up.

This is great news from Wealthbox CRM, as many advisors I know were discouraged from using it in the past because it lacked integrations with many core technology solutions. With that objection out of the way, you should update your due diligence matrix to see which CRM is the best fit for your business objectives over the next few years.] Today we’re happy to announce five new Wealthbox CRM integrations with leading technology partners.

Orion Advisor Services Launches Text Alert Platform for Advisors from MarketWired

[Next up is news from Orion Advisor Services, as this week the portfolio accounting service provider announced a new app called Notifications. Once clients register their mobile number using the Orion client portal, Notifications uses text messages to provide updates like your clients’ portfolio balance, performance information, or even RMDs. Oh, and for you compliance officers watching, all of the messaging are automated, meaning there is no personal communication between the client and the advisor.

Ever since I saw the Penny App at last year’s FinCon event, I’ve been waiting for an advisor fintech provider to roll out text messaging for updates to clients, and correct me if I’m wrong, but I’m pretty sure Orion is the first provider to do it.

Now one drawback I see is that clients need to learn special keywords like BAL, PERF, ADV to get information, so my challenge Brad and his team, you remember Brad, the potato chip guy from one of my vlogs, is to add in support for natural language processing so I can just ask the app, “What is my portfolio balance?”
Sorry Brad!] Orion Advisor Services, LLC (“Orion”), a premier portfolio accounting service provider for financial advisors, is announcing the launch of the Notifications app, which allows advisors to communicate with clients more directly by sending portfolio updates and scheduling meetings all via a text alert platform.

Morningstar Launches ByAllAccounts Personal Financial Management Portal for Advisors, Aggregates Investor Accounts with Daily Updates for a More Holistic View of Total Wealth from Morningstar

[And finally, news from Morningstar wraps up this week’s broadcast as the company’s aggregation service, ByAllAccounts, released a personal financial management portal for advisors and clients.

The new portal is available as a complete solution with customized branding for your firm, or if you already use a portal or online dashboard from other providers, you can choose from a number of the ByAllAccounts portal elements to use as stand-alone tools. For this reason, pricing is going to depend based on your needs for a solution, but whatever you pay, account aggregation from ByAllAccounts is included for an unlimited number of clients and accounts.

But there are some caveats you should know: First, the aggregation data is not intended for data reconciliation, so it’s not suitable for detailed portfolio performance information. Reconciliation-ready data is part of the the traditional ByAllAccounts aggregation service.

Second, a minimum number of licenses are required to use the portal, so today, this solution targeted for the mid- to large RIAs and broker-dealers, yet I’m optimistic that over time ByAllAccounts can offer pricing and functionality that is attractive to advisors of all sizes.] Morningstar, Inc., a leading provider of independent investment research, today launched a new personal financial management portal in the firm’s account aggregation service, Morningstar® ByAllAccounts.

Here are the stories that didn’t make this week’s broadcast:

Periscope mimics FB Live by letting you permanently #Save replays from TechCrunch

You can now permanently save replays of your broadcasts by including #Save in their title.

Pershing platform expands robo offerings with Vanare, Jemstep and SigFig partnerships from Financial Planning

Demonstrating the intensifying race to dominate adviser technology, Pershing broadened the scope of its B2B digital advice offerings, announcing on Wednesday it was bringing startups SigFig, Vanare and Invesco’s Jemstep Advisor Pro onto its platform that also includes the still-developing robo Marstone.

Cloak is now part of StackPath from GetCloak.com

Peter, Nick, and I are excited to announce that Cloak is now part of StackPath, a still-stealthy startup based in Dallas, Texas that has bold plans for online security.

Laserfiche 10.1 at the Forefront of ECM and Business Process Automation from Laserfiche

Laserfiche today announced the availability of Laserfiche 10.1. The latest enterprise content management (ECM) offering builds on the features and resources of Laserfiche 10, released in January 2016, further enhancing teamwork and collaboration, refining case management capabilities and extending business analytics.

Watch FPPad Bits and Bytes for May 6, 2016

Watch FPPad Bits and Bytes for May 6, 2016

FPPad Bits and Bytes for January 15

On today’s broadcast, Jemstep gets acquired by Invesco, rumors fly about a Snapchat robo advisor, FutureAdvisor links up with its first bank, and more.

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Invesco acquires Jemstep, a market-leading provider of advisor-focused digital solutions from PRNewswire

[This week’s top story comes from Jemstep, as the B2B online investment platform was acquired by Invesco, the $800 billion dollar asset manager based a stone’s throw away from my studio right here in Atlanta.

Terms of the deal were not disclosed, Jemstep’s leadership will stay onboard to run the Invesco subsidiary, and for now, the company says there won’t be any changes to existing partnerships, custodians, or asset availability in model portfolios.

Ignoring B2C acquisitions of FutureAdvisor and LearnVest, the last twelve months have seen John Hancock acquire Guide Financial and Envestnet acquire Upside.

So who are the independent B2B providers left? I see Autopilot, Trizic, Oranj, Vanare, Betterment Institutional, Motif Investing, and to some extent, the roll-your-own open source platform from Wealthbot.] Invesco Ltd. has acquired Jemstep, a market-leading provider of advisor-focused digital solutions.

Social media firms make ETF push from Reuters

[But hold on! Sending shockwaves in the retail robo space is Snapchat, as rumors were flying this week that the ephemeral chat app might introduce it’s own investment service to its 100 million active daily users.

Uh, let me explain my thoughts in a brief demonstration… Get it, jump the shark?] Snapchat is understood to be at the front of a queue of tech firms developing Robo-Advisory technology – which uses algorithms to help users develop and implement customized investment strategies for retirement planning.

BBVA Compass Teams Up With Robo FutureAdvisor from Forbes

[But wait, there’s more! In its first move after being acquired by BlackRock, FutureAdvisor announced it is partnering with BBVA Compass to roll out the automated investment tools to the bank’s nearly 700 branches in the US.

Bank customers will get access to FutureAdvisors’ digital investment management for the standard fee of 50 basis points, and you can probably bet that new accounts opened up with be held with BBVA’s broker-dealer affiliate, which is how the bank capitalizes on the partnership.] BBVA Compass, the Sunbelt subsidiary of the Spanish banking giant, has announced it will partner with FutureAdvisor to offer its customers digital investment management, popularly known as Robo Advisors. It is the first major bank to sign on with FutureAdvisor since the advisory firm combined forces with BlackRock, the giant asset management company, last year.

Robo Adviser Wealthfront Begins to Offer Free Portfolio Reviews from WSJ.com

[And if you’re not sick of robos by now, let me add news from Wealthfront who this week released a free Portfolio Review service to show investors how bad their current portfolios are and urge them to save a boat load of money by switching to Wealthfront. Whoops, did I say that out loud?

This concept is nothing new, as Personal Capital has offered a similar portfolio analyzer since 2011, and FeeX has been doing it since 2012, but here’s the deal. These VC-backed companies are spending tons of money to target your clients and prospects to get them to try out this tool, and of course, they’re going to tell clients they have suboptimal allocations and are paying high fees to their advisor.

So, expect clients to bring up fees, allocations, and performance in your next meeting, and you need to have a strong answer in the form of your value proposition, which is all the added advice, guidance, and behavior management you deliver that the automated services are incapable of providing.] In a bid to attract more assets, Wealthfront Inc. is joining other robo advisers in providing free advice to investors about their accounts at other financial institutions.

Here are stories that didn’t make this week’s broadcast:

New Laserfiche Release Aims to Improve ECM from CMSWire

Laserfiche just released version 10 of its enterprise content management system (ECM). Speaking at the Laserfiche Empower 2016 Conference in Long Beach, Calif., Laserfiche President Karl Chan said the new version is designed to supercharge content-driven business processes, enabling enterprises to redesign the flow of information throughout the enterprise.

LastPass Revamps Its Interface, Adds Emergency Access and Better Sharing from Lifehacker

LastPass is one of the best password managers around. Today it gets a bit better with an improved interface and a handful of new features.

Dashlane 4 Makes Changing Passwords on Hacked Sites Easier, Adds a New Interface, and More from Lifehacker

Dashlane is one of our favorite password managers, and today the service updated with a new, consistent interface across all devices, an updated “password changer” that lets you change passwords on a site without even visiting it, new languages, and more.

 

Watch FPPad Bits and Bytes for January 15, 2016

Watch FPPad Bits and Bytes for January 15, 2016

FPPad Bits and Bytes for February 21

On today’s broadcast, why did Microsoft rebrand several of its services, and how might it change the tools that you use, how one large RIA’s technology change created a time savings of over 40%, and a new collaboration hopes to eliminate concerns over support for one Salesforce overlay provider.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are this week’s top stories:

Microsoft launches Office Online in battle with Google Drive from TheVerge.com,

Microsoft SkyDrive Morphs Into OneDrive, Bringing New Features from Mashable, and

Microsoft and DocuSign announce strategic partnership to bring eSignature to Office 365 customers from Microsoft

[Now occasionally I get feedback that I don’t pay enough attention to Microsoft, so Mike, this week’s lead story is just for you! The world’s largest software company just announced the rebranding of several of its product lines, beginning with its free web-based versions of Word, PowerPoint, and Excel, formerly known as Office Web Apps.

The company acknowledged that using the word ‘apps’ led to some confusion among its customers, as many assumed that native Office apps for iOS and Android were available, so now Microsoft is referring to the web-based tools as Office Online. While this move hopefully will clear up confusion over the different versions of Office available, no new features were released to coincide with the rebranding. Office Online will continue to store files in the cloud, which leads me to the second story about Microsoft.

Microsoft’s answer to online storage services like Dropbox, Box, and Google Drive has been SkyDrive, but this week the company rebranded SkyDrive to OneDrive, due to a legal dispute over the use of the word ‘Sky.’ Unlike the Office Online name change, OneDrive’s launch DID come with a series of new features.

OneDrive users can now automatically upload photos from their Android devices, which previously was only supported on iOS and Windows Phone. Online collaboration has also improved, as real-time editing in Office 365 documents is now done character by character. And subscriptions to OneDrive are now available on a monthly basis in addition to the annual subscription previously required under SkyDrive.

And rounding out the Microsoft trifecta this week, the company announced that eSignature support will be coming to Office 365 users through a new partnership with DocuSign. Expected to roll out in March, Office 365 users will be able to submit and sign documents using DocuSign without leaving their Microsoft applications. So if you use Microsoft documents for your internal client agreements and disclosure materials, the DocuSign integration should help you further streamline the e-signature process as you complete the on boarding of new clients.]

How a $5 billion RIA’s Laserfiche conversion generated time savings of 40% from FPPad

[Next up is a fascinating case study from a large RIA about its search for a robust electronic document management solution. At last week’s T3 conference, Jim Anderson of CLS Investments highlighted the firm’s approach to converting from IBM FileNet, its legacy content management system, over to a new implementation with Laserfiche. The RIA, which manages more than $5 billion in assets, migrated over 1.5 million documents into Laserfiche, and Anderson estimated that in the first year alone, the firm has realized a time savings of roughly 40%.

There’s a lot more to the story, including a time Anderson said everyone acted as if their hair was on fire, so be sure to get the link to read all the details.] One $5 billion RIA converted 1.5 million documents to Laserfiche in less than a year, saving the company 40% of its collective time

AppCrown Collaborates With a Global Services Major to Help Market, Deliver and Support Their Integrated Financial Services Platform in Banking and Wealth Management from PRWeb

[And finally, many of you who use Salesforce for your CRM might be familiar with AppCrown, the financial services technology provider built on the Salesforce.com platform. In prior years, AppCrown received criticism for failing to provide adequate support to its users who were implementing Salesforce in their business.

So to beef up its support, AppCrown just announced a new collaboration with Mphasis, a global service and solution provider owned by HP. It remains to be seen how the collaboration with Mphasis will improve AppCrown’s support of its financial advisor users, but if concerns about support have stalled your implementation plans, it might be time to reconsider whether AppCrown’s version of Salesforce could be a potential solution for you.] AppCrown, the leading provider for cloud based financial systems across CRM, Banking & Wealth Management, today announced its intent to partner with Mphasis.

 

Watch FPPad Bits and Bytes for February 21, 2014

Watch FPPad Bits and Bytes for February 21, 2014

T3 2014: How a $5 billion RIA’s Laserfiche conversion generated time savings of 40%

Jim Anderson of CLS Investments, LLC: "We were living on borrowed time."

Jim Anderson of CLS Investments, LLC: “We were living on borrowed time.”

One $5 billion RIA converted 1.5 million documents to Laserfiche in less than a year, saving the company 40% of its collective time

One of the more practical general sessions at T3 2014 was presented by Jim Anderson, Chief Systems and Project Creator at CLS Investments, LLC.

CLS Investments is a third party investment manager and is a wholly-owned subsidiary of NorthStar Financial Services Group.

You may recognize NorthStar for its Orion Advisor Services, LLC subsidiary, serving advisers’ needs as a portfolio management service bureau for more than a decade.

On the investment side of NorthStar, CLS Investments is an SEC-registered investment adviser and maintained more than $5.6 billion in assets under management as of mid-2013.

“Living on Borrowed Time”

So what was the most appealing part of Anderson’s general session presentation? He detailed the process of transitioning out of an aging IBM FileNet enterprise content management system to a more robust platform powered by Laserfiche (see How Laserfiche is used in the family office environment).

“We were living on borrowed time,” Anderson said to a room full of T3 Conference attendees.

What frustrated employees of CLS Investments the most was the fact that documents could only be retrieved based on their metadata, or document descriptions, added Anderson.

Should a document get misfiled or labeled incorrectly, it was as if the document had been permanently deleted with no possibility of retrieval.

According to Anderson, FileNet was that much of a black hole that employees didn’t have any confidence in the system.

Laserfiche Rises to the Top

As Anderson and other project leaders surveyed the content management marketplace, Laserfiche was the one solution that consistently offered answers to CLS Investment’s many requirements.

CLS Investments wanted a platform that could push the administration and management of documents back to each business unit in the organization. Roles-based workflow, integrated compliance functions, and full-text search capabilities were also must-have requirements.

Accelerated Information Systems was the Laserfiche value-added reseller selected by CLS Investments

Accelerated Information Systems was the Laserfiche value-added reseller selected by CLS Investments

While the product was promising, Laserfiche is primarily sold through a network of value-added resellers, or VARs. Anderson knew that the success of the pending project would largely be determined by the quality of the Laserfiche VAR.

“We wanted to work with a partner who thinks like we do and speaks our language,” said Anderson.

And in its search for a Laserfiche VAR, CLS Investments selected Accelerated Information Systems based in the New York City metro area.

Doubling Licenses Twice in One Year

As CLS Investments was just beginning its due diligence on Laserfiche, Zaheer Master, founder of Accelerated Information Systems, invited Anderson and his colleagues to attend Laserfiche Empower, the content management provider’s annual conference (watch Laserfiche Unveils Product Roadmap at Empower 2014).

Zaheer Master

Accelerated Information Systems founder Zaheer Master: “It’s not what you don’t know that can hurt you; it’s what you can’t find.”

Anderson commented that after seeing the size of the worldwide Laserfiche community as well as the network of add ons, plugins, and third party developers, he and his team had much more confidence that Laserfiche could be the best fit for CLS Investments.

Anderson originally planned to start with 25 licenses for the pilot phase of Laserfiche implementation, but based on his conference experience, he doubled the pilot size to 50 licenses.

Nine months into the implementation, CLS Investments once again doubled its number of licenses to 100.

“The growth of Laserfiche at CLS is a result of the successful change management process applied by the CLS project team and Accelerated Information Systems,” said Master.

“By addressing the most visible pain points early on in the project, we gained momentum for bringing the benefits of Laserfiche to more departments,” he added.

“Everyone’s Hair Was On Fire”

Nevertheless, not all employees of CLS Investments were completely sold on Laserfiche. Any change can be challenging, said Anderson, but changes that affect everyday workflow and habits are especially hard to embrace.

But one scenario in the middle of implementation acted as the pivot for Laserfiche adoption.

Anderson described that one day, accounting had an urgent need for a fee schedule, but was unable to find any trace of the document in its legacy systems.

“You’ve all seen it before. It was as if everyone’s hair was on fire in a mad scramble to find the missing fee schedule,” Anderson said.

But during the conversion of more than 1.5 million records from FileNet to Laserfiche, Accelerated Information Systems applied optical character recognition, or OCR, to every single record.

“With full-text search, we found the fee schedule and everyone calmed down. It was then that our managers knew that we had the right tool,” he said.

The scenario is not too uncommon among Accelerated Information Systems’ clients, says Master, adding, “It’s not what you don’t know that can hurt you; it’s what you can’t find. CLS now knows they can find every document, every single time, even if it’s filed in the wrong folder.”

A 40% Time Savings

Throughout the implementation process, Anderson described how CLS Investments was able to create workflows to compliment and streamline existing processes, not interrupt them.

Also, as an enterprise user of Salesforce, CLS Investments is able to leverage the Laserfiche integration that allows users to view their Laserfiche repository directly from Salesforce.

Anderson closed with an impressive statistic about the return on investment CLS Investments has realized in the year since its initial Laserfiche implementation.

“By leveraging the workflow rules to structure processes and validate steps along the way, we estimate that we’ve saved roughly 40% of our time by switching to Laserfiche,” said Anderson.

FPPad Bits and Bytes for January 17

On today’s broadcast, have robo advisers finally cracked the code to asset gathering? A leading document management provider rolls out mobile and social features your business soon can’t live without, and who are the top industry bloggers all financial advisors should be reading? All this and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Blu Giant Advisor Studios, a multi-disciplinary creative firm, empowering advisors to engage clients though branding, social media, video and the web; an experience called “hypermedia.”

Blu Giant Advisor Studios

Experience Blu Giant’s new interactive website and see what’s possible for your business by visiting fppad.com/blugiant

Here are the links to this week’s top stories:

Wealthfront Reaches Over Half a Billion Dollars in 2013 from Wealthfront

[This week’s top story comes from the world of online advice providers, aka “robo advisors,” as Wealthfront announced this week that the company surpassed $500 million dollars in assets under management. While topping $500 million in AUM might seem like celebrating another 1,000 point threshold in the Dow Jones index, Wealthfront is starting to increase the gap over similar competitors like Betterment, which manages a reported $360 million, and Personal Capital, weighing in at a little over $200 million.

Wealthfront claimed over $67 million dollars in new assets for the month of December, which for many RIAs would make up a great year in new assets under management. Still, Wealthfront may not be a profitable business just yet, as Nerd’s Eye View blogger Michael Kitces estimated an optimistic annualized revenue of $1-and-a-quarter million dollars generated to support a team of expensive, full-time software engineers.

But pay careful attention to the types of clients Wealthfront cites in its announcement. Google, Facebook, LinkedIn, and more make up the top ten list of Silicon Valley companies with the most employees that are Wealthfront clients. This group IS next generation of clients for your business, so if you’re interested in attracting them, your technology needs to be up to par, but you must offer something that robo advisors completely lack; a real relationship with a trusted advisor.] Although we began the year with less than $100 million in assets under management, we closed 2013 with over $538 million, growing over 450% to become the largest and fastest-growing software-based financial advisor.

Laserfiche Unveils Product Roadmap at Empower 2014 from BusinessWire.com

[Next up is news from Laserfiche, one of the leading providers of document and electronic content management to financial advisors. Laserfiche held its annual Empower conference for users and resellers in Southern California this week, selling out for the first time in the event’s history.

Laserfiche announced a number of updates, including a complete redesign of its web-based interface called Laserfiche Web Access 10. Users will find the fresh interface easier to navigate and much more user-friendly on tablets and smart phones. And speaking of smartphones, Laserfiche also introduced a brand new app for Android, adding more support for mobile devices since the introduction of the app for iOS back in 2011.

Finally, an interesting development for financial advisors is the addition of new feature in Laserfiche Forms 9.1. Laserfiche posted a form online that anyone could fill out to post a message on Twitter. But before each tweet went global, the message was automatically routed through an approval process built in to Laserfiche.

Tie that in with Laserfiche’s archiving capabilities, and you have a pretty elegant solution anyone in your business can use to stay compliant on social media and also avoid those embarrassing drunk tweets.] Laserfiche today kicked off its sold-out Empower 2014 Conference with a keynote speech from company CTO Karl Chan outlining new and upcoming software releases. The new lineup includes social BPM, expanded mobile offerings and new web products.

The RIABiz top 10 industry blogs — and what bloggers they recommend from RIABiz

[And finally, many of you ask where I get my news and information to produce each episode of FPPad Bits and Bytes. Well several of my favorite sources were just listed among the top 10 industry blogs for financial advisors.

This week, RIABiz published its list of the best industry blogs, and what’s wrong with a little shameless self-promotion since FPPad.com was listed as number three!

So let me thank you for helping make FPPad a part of the top industry blogs, because without your questions, feedback, and loyal viewership, FPPad would not be the resource that it is today.] The RIA business is a land of micro-niches where owner-operated blogs are often the best reading spot for advisors to find the vibe and the level of granularity they seek on a subject

Watch FPPad Bits and Bytes for January 17, 2014

Watch FPPad Bits and Bytes for January 17, 2014

FPPad Bits and Bytes for August 9

I spent all day Thursday traveling out and back to Minnesota, but I still managed to find time to write and produce this week’s episode of Bits and Bytes (click to watch on YouTube).

First, a word from this week’s sponsor. Without their support, Bits and Bytes wouldn’t be possible!

Today’s Bits and Bytes is brought to you by the 2013 T3 Enterprise Conference, exclusively designed for the technology needs of broker-dealers and financial enterprises. Mark your calendar for November 3rd through 5th in Chicago, and register today at www.t3enterpriseconference.com

Here are this week’s stories of interest:

Find your lost phone with Android Device Manager from the Android official blog

[This week’s lead story is for all of you Android users out there. Now there’s one less reason to be jealous of your fellow iPhone owners. Late last week, Google announced that it will be introducing an app called Android Device Manager later this month for all users of Android version 2.2 and higher, which pretty much means 98% of all the Android devices on the market. Now iPhone and iPad users have been able to track, lock, and even remotely wipe the contents of their devices since 2010 using Apple’s Find My iPhone app, and Windows phone and Blackberry users have also had remote device management apps of their own for some time. Finally, this long-overdue app from Google will especially be useful for those of you using Android devices, because you can now have better remote administration of lost or stolen devices that may contain personal or client information.] Have you ever lost your phone in between the couch cushions or forgot it in a restaurant? Or maybe searching for your phone before you rush out the door is part of your morning routine? Later this month, the new Android Device Manager can help you out. It’s one of a few simple features you can use to keep your device—and the data you store inside—safe and secure.

Mobile Portfolio Management Gets Easier from Morningstar.com

[Speaking of mobile devices, huge numbers of financial advisers are using mobile devices to stay connected and get work done while on the road. But one of the areas with significant room for improvement is the use of mobile devices to check client portfolios, especially for clients with accounts at multiple custodians. All of the major custodians have mobile apps you can use to check on client accounts, but those only work for clients who hold all their assets with one institution. Fortunately, third party portfolio management software providers have their own apps advisors can use to review all of their clients’ holdings, regardless of where they are held. Two and a half years ago, Orion Advisor Services was one of the first to debut a mobile app for advisors, and just last month they updated their app with a cleaner, sleeker version advisers should find more user friendly. And another provider to watch is AssetBook, which launched its own app for advisors, also about a month ago. Details of what you’ll find in each mobile app are in this month’s column for Morningstar Advisor.] One of the first mobile portfolio management apps for advisors gets an update, while an under-the-“radar” provider debuts its own native app.

Laserfiche Announces Integration with DocuSign eSignature Platform from MarketWire.com

[Now for some news in the document management arena. It’s pretty to easy to scan paper documents or save PDF files to a document management system, but applying client signatures to those documents has always been a challenge. Often the easiest thing to do is to just print out a document, have a client sign it, and then rescan it back into the system. It gets the job done, but it’s not really efficient, and that means it costs you money. Fortunately, Laserfiche, the enterprise content management provider, announced this week that their solution now integrates with DocuSign, one of the leading electronic signature providers. And remember, custodians such as TD Ameritrade Institutional, Fidelity Institutional Wealth Services, and Pershing, as well as broker-dealers like Cambridge and LPL accept documents signed using DocuSign, with just a few exceptions. So this development is welcome news for all advisors seeking a true end-to-end paperless solution for processing client forms that require signatures.] Laserfiche today announced an integration with DocuSign, The Global Standard for eSignature®, to further enhance the value of the company’s industry-leading enterprise content management (ECM) solution with secure electronic signature.

Six tech tools that help you improve your writing output here at FPPad.com

[Wrapping up this week’s update is an article from Susan Weiner on six technology tools you can use to boost your writing output. Susan is the author of a brand new book titled Financial Blogging: How to Write Powerful Posts That Attract Clients, and this week she shared her best technology tips on FPPad for all of you looking to build your online profile with effective blog posts.] Writing is a cerebral art, but sometimes technology helps. I’ve found six tools that can boost the quality and productivity of your writing. They play the roles of idea generator, disciplinarian, transcriptionist, enforcer, and mistake revealer.

And if you want to read the best material in financial planning knowledge and information over the weekend, click or tap the button below to head over to Michael Kitces’ Nerd’s Eye View blog and see the latest in Weekend Reading.

Click to view Weekend Reading at Kitces.com

FPPad Bits and Bytes for January 25

I’m under the weather today, so there’s no FPPad On Air broadcast. As conference season is in full swing including upcoming events of TD Ameritrade Institutional 2013 National Conference and T3 2013, broadcasts will return in mid-February.

Here are this week’s stories of interest:

Shoot for the Stars, Land in the Cloud – World’s First Mikogo Cloud Desktop from Mikogo.com

[Most readers recognize Mikogo for their screen-sharing app for virtual meetings. But here’s an announcement for an all-new product from the company, a cloud desktop. But “World’s First?” I don’t agree. Cloud desktops are not new: consider OnLive Desktop, which launched in January 2012, but this news is noteworthy coming from a company with more connections with financial services (and its compliance requirements) than the typical startup. Nevertheless, using a tablet to control a cloud desktop can lead to severe frustration since most desktop apps (read: Microsoft Office) are in no way optimized for touch.] The Mikogo Cloud Desktop is an innovative browser-based way of hosting an entire computer system in the Cloud. Built on HTML5 technology and 100% browser-based, there are no downloads, no software installations and no plugins, you can just open a browser on any computer or tablet and log in to your Cloud Desktop.

NetDocuments Upgrade Available to iManage, Worldox and OpenText Users at No Cost from CPAPracticeAdvisor.com

[With the exception of Laserfiche and Cabinet, news from the document management world has been quiet. This week, one leading cloud-based provider is converting users over from several legacy systems to its own for free. Really, I suspect Worldox is the only provider of note for subscribers, as iManage and OpenText are found much more in legal services than financial services.] NetDocuments announced today that it will offer a free upgrade to the cloud for current users of iManage, Worldox or OpenText. NetDocuments provides cloud content management and collaboration services to organizations of all sizes, including Charles Schwab.

How Do the New Wealthy Communicate? Digitally, Futurewealth Report Says from AdvisorOne.com

[Yes, this article is a bit short on details, but the main point comes through loud and clear: more and more of your clients (and future clients) are going to want to connect with you via Skype, FaceTime, text message, and other tech-enabled pathways. So the time to start developing practices around such technology is now!] The world’s up-and-coming wealthy are not only adopting new technologies, but also understand how digital communication tools can enhance experiences, according to a study released last week by SEI, Scorpio Partnership and Standard Chartered Private Bank.

An Inside Look at Smarsh, Inc. from YouTube

[Here’s a terrific video produced for Smarsh to give advisor clients and prospects an idea of what the company is trying to do to improve the businesses of their customers. It’s very well done and should serve as a model for a potential way you can highlight your business using this medium.]

FPPad Bits and Bytes for January 11

This week’s guest on FPPad On Air is Peter Giza, former CTO at RedBlack Software, LLC, to talk about emerging technology trends that have the potential to change the financial advisory industry for the better.

Note that today’s broadcast begins around 1:15pm ET instead of 4:15pm, so check the FPPad On Air page this afternoon for the link to watch.

Here are this week’s stories of interest:

Laserfiche 9 Unites ECM and BPM from MarketWatch.com

[I just returned from Laserfiche’s Empower 2013 conference, and I must say there is a lot of excitement surrounding the new business process management (BPM) capabilities in the latest version of the company’s software, Laserfiche 9. I bet most advisers have no way to execute automated workflow in their business, let alone implement BPM. But with a large number of potential document management customers, financial advisers may soon warm up to the possibilities available by using software such as this.] Today, Laserfiche announced the immediate availability of Laserfiche 9 at its annual Empower 2013 conference. The new release unites enterprise content management (ECM) and business process management (BPM) functionality across the Laserfiche product line.

NetDocuments Launches 13.1 Release with Secure Document Delivery from MarketWatch.com

[Another document management provider, NetDocuments, released some very useful features in version 13.1 this week, including the ability to share documents with users outside of your organization using secure URLs, avoiding the need to force those users to create a NetDocuments account. It’s very similar to the way Dropbox (and others) allow users to create a unique URL that enables access to documents and folders without the need to have a Dropbox account. There are a number of other new features also described in the press release.] NetDocuments today announced the 13.1 release of its leading cloud-computing content management and collaboration service. This latest release contains more than 20 new and updated features, including document delivery via a secure link and a new search engine.

Adding a contact’s Social Media profile addresses to their record from Redtail Technology

[Social is the name of the game these days, so any way you can connect to the social stream coming from clients, the better. Here’s a new feature from Redtail CRM that at least helps you consolidate links to clients’ social profiles. While not as robust as social aggregation solutions like Newsle and Rapportive, advisers can see what clients are posting in one easy click.] You can add a contact’s Facebook, Twitter, LinkedIn, Flickr, YouTube, Google+, Pinterest or MySpace addresses to their contact records, in order that you might quickly access information that is currently relevant to them.

6 ideas you can implement today from Advisor Websites

[This is a notice for an upcoming webinar hosted by Advisor Websites, Mobile Assistant, and Redtail. All of the vendors will cover tips on getting the most form your mobile devices, how to capture lead information online, and better engage clients through technology.] When? Tue, Jan 29, 2013, 11:00 AM – 12:00 PM PST. Who should attend? Reps or their marketing/administrative staff.

Cabinet MOBILE iPad app is the latest way to leverage document management on the popular tablet

In a press release today, Cabinet, a provider of document management software, announced the release of its own app for iPad called Cabinet MOBILE.

View the Cabinet MOBILE listing in iTunes ($9.99).

Cabinet joins other document management providers like Laserfiche, Worldox, and NetDocuments in the trend of providing customers access to their electronic documents through a native mobile application.

More than read only

What’s really powerful is that Cabinet MOBILE is not just an app for read-only access to documents. Files can be checked out of the repository, edited, and checked back in, all from the iPad.

To demonstrate many of the core features of Cabinet MOBILE, Jim True, vice president of product management for Cabinet recently visited FPPad headquarters to give me a one-on-one demo of the app.

(click here to watch on YouTube)

FPPad Bits and Bytes for April 13

Wednesday’s post on client spoofing received tremendous response from readers and subscribers. Many of you shared your own stories of attempted client spoofing that was eventually detected, and several asked about practices that can be employed to increase the recognition of spoofing without overburdening back office staff and clients. I’m working on several follow up posts to break down examples and provide more information and resources advisers can use to be vigilant against spoofing.

And with that, let’s move on to this week’s stories of interest:

First up is this month’s Morningstar Advisor column, Laserfiche Offers Cloud Connectivity. This leading provider of on-premises document management software is now extending its product line to include a service delivered exclusively over the cloud. This makes the program, one that traditionally required large up-front costs, a more cost-effective option for advisers.

Advisers and iPads: Signs of a tipping point? from InvestmentNews.com

[You know all-too well that iPads are the tablet of choice among advisers. I have the following slide shown below in my iPad presentation showing how much traffic FPPad.com gets from the device. I get 53% from iPads, 27% from iPhone, 16% from Android and 4% for everything else. The FPPad adviser audience should be more tech-savvy than the broad InvestmentNews audience, and it shows! Thank you!] Roughly 36% of our mobile visits [to InvestmentNews.com] came from the iPad in March, compared with roughly 35% from the iPhone, which came in as No. 2 for mobile traffic sources.

 

2012 Is on Us: Egnyte Announces Box Buster Buyout Program from MarketWatch.com

[Advisers visit FPPad for information on cloud file storage services like Dropbox, ShareFile, and Box, but one that I haven’t specifically covered (though it’s on my resource radar) is Egnyte. This press release from the company features useful feedback from one Dallas-based RIA, True North Advisors, on how the solution satisfied the firm’s needs for security and easy deployment.] Egnyte, the leading provider of Cloud and HybridCloud File Sharing solutions for Businesses, today announced the Box Buster Buyout program. Aimed at businesses that are paying for Box accounts and found they’ve outgrown their usefulness, the Box Buster program allows paying Box customers to switch to a matching plan on Egnyte, at no cost for the duration of 2012 and free migration.

LogMeIn Prepares To Take On Dropbox & Box With Launch Of Cloud Storage Service Cubby from TechCrunch.com

[Like I said above, cloud file storage services are getting lots of attention from everywhere. Here’s yet another service from the folks at LogMeIn called Cubby to add to your list of potential resources.] LogMeIn, the company known best for its remote access tools, is today launching its own cloud storage service, as an alternative to those from Dropbox or Box, for example.