FPPad Bits and Bytes for September 23

It’s the quiet before the storm. There are just a handful of updates this week, as I suspect many of the major technology providers are saving their big stories for October.

But first, you may be failing to deliver services that your clients expect. Find out what that may be in Clients Want Great Service. Does Your Financial Advisory Firm Leave Them Hungry?, my latest post for Blueleaf.

Now on to this week’s stories of interest:

How advisers can really make tech pay off from InvestmentNews.com

[Davis Janowski again ties to uncover what makes larger firms more successful with their technology. The revelations are limited to 1) a “highly customized version of Salesforce.com” with no insight on cost, 2) how easy breakaway brokers have it as they generally don’t need to deal with legacy systems, and 3) the significant leverage portfolio rebalancing software adds.] Financial advisers often equate technology with progress. And while it can be one of the major keys to unlocking profitability, it also can be responsible for strangling and stifling your firm.

12 Steps to Near-Paperless Bliss from AdvisorOne.com

[Bill Good is taking his office mostly paperless, clearing out 40 four-drawer filing cabinets. While the 12 steps outline a suitable capture system, I feel the important discussion of indexing and filing into a true document management system is omitted.] Digitizing paper files and routine processes is so valuable that it has to be at the top of advisors’ lists on ways to be more productive

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