Several integrated solution providers in the Veo® Village share the technology themes that emerged during their conversations with advisors at the 2016 TD Ameritrade Institutional National LINC Conference.
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I met once again with Technology Solutions executives Chris Valleley and Jon Patullo to set expectations on when advisors can expect the official rollout of Veo One (hint: it will be an iterative rollout planned for the fall of 2016).
Our coverage from TD Ameritrade Institutional National LINC is brought to you by Wealthbox CRM. Sign up for a free trial today at wealthbox.com
We are covering the 2016 TD Ameritrade Institutional National LINC Conference in Orlando where we are working to capture the technology news and announcements made at the event.
Watch the two-minute video above to preview what you can expect from our coverage of the conference.
Our coverage from TD Ameritrade Institutional National LINC is brought to you by Wealthbox CRM. Sign up for a free trial today at wealthbox.com
I met with Joseph Mrak, Chairman & CEO of FolioDynamix, between sessions at T3 Enterprise 2015 to dive into the details of what he discussed during his general session presentation at the conference.
Over 80,000 advisors use the FolioDynamix platform which includes functionality for prospecting, account opening and ongoing account maintenance.
FolioDynamix also offers Fix SingleSight, an all in one platform for advisor and home office investment management.
Mrak used his presentation time to address the threats and opportunities posed by robo advisors in the wealth management industry.
“I’ve got nothing against robos,” Mrak said, “I just don’t find them all that novel,” and added that he was closely following the growth of such servives, citing this Economist article on disappointing growth at the largest automated investment services today.
I met with Lex Sokolin, COO of Vanare, between sessions at T3 Enterprise 2015 to dive into the details of what he discussed during his general session presentation at the conference.
Sokolin asked the audience at T3 Enterprise to suspend disbelief and consider the emerging trends that have the potential to reinvent the wealth management industry.
Sokolin mentioned wearable computing, image recognition, natural language processing, digitization of money and securities (and the emergence of the blockchain), crowdfunding and peer-to-peer lending, and open-source software.
“But at the end of the day,” Sokolin advised, “you still need a real connection between an advisor and a client to yield meaningful change.”
I met with David Lyon, CEO at Oranj, between sessions at T3 Enterprise 2015 to dive into the details of what he discussed during his general session presentation at the conference.
Known for their vibrant orange shoes, Oranj is designed by advisors, for advisors (and they’re not afraid to say it!), to be the advisor’s digital practice manager that offers a client portal with secure messaging and a collaborative document vault built in.
Lyon said that Oranj was built to be an “Advisor+” solution, and while Oranj has robo-advisor-like features, the platform is not intended to completely replace the advisor. Rather, Lyon added, Oranj takes the existing activities of an advisor and adds systematization and scalability to those activities.
I met with Robert DeFrancis, Director of Sales at Junxure, between sessions at T3 Enterprise 2015 to dive into the details of what was discussed during Junxure’s general session presentation at the conference, delivered by Greg Friedman.
During his presentation, Friedman updated the audience that Junxure has surpassed 12,000 users and maintains a 98% client satisfaction rating and a client retention rate of 95%. One out of three of the InvestmentNews best practices award winners use Junxure CRM in their business.
Friedman took the opportunity to highlight several new features in Junxure, including a new opportunity dashboard to track client trends and deliver business analytics to the advisor. Junxure also released a client service monitor called Client First, which tracks changes in client activities and can trigger actions or alerts in the CRM as well as in integrated third-party solutions.
To tackle training opportunities, Junxure recently added built-in “eXpert” training resources directly into the CRM, allowing users to review contextually relevant guidance and training resources without leaving the CRM.
I met with Rohit Mahna, VP Financial Services Go To Market at Salesforce.com, between sessions at T3 Enterprise 2015 to dive into the details of what he discussed during his general session presentation at the conference.
During his keynote at the conference, Mahna offered a preview of Salesforce Financial Services Cloud, scheduled to be released for advisors in Q1 2016.
Mahna said that this completely rebuilt solution is intended to be a unified platform for all of an advisor’s data, though details of the various sources of data was not revealed.
Mahna also introduced AIG CIO Jim Clabby who provided examples of real-world applications of Salesforce.com in their producer environment of more than 6,000 representatives.
I met with Pietro La Greca, Jr., Vice President of Corporate Development at Advicent Solutions, between sessions at T3 Enterprise 2015 to dive into the details of what he discussed during his general session presentation at the conference.
According to La Greca, Advicent Solutions is the largest provider of financial planning software in the world.
La Greca used his time in front of the podium to address the crisis of differentiation in the financial services industry, saying that roughly 60% of investors have difficulty distinguishing one advisor from the next.
Leading up to 2015, La Greca said that Advicent used to offer differentiation through customization, which lead to over 100 different versions of the Advicent Solutions platform. With so many different versions to manage, La Greca said that model is broken.
Instead, Advicent Solutions is embracing personalization through the release of its Narrator Suite, which has many capabilities including an advisor dashboard, mobile compatibility, lead generation and more.