Here is your FPPad Bits and Bytes update for August 8, 2017.
FinaMetrica merges with PlanPlus
FinaMetrica announced its merger with PlanPlus, a Toronto-based financial planning software provider. Founded in 1998, FinaMetrica is one of the first companies to gain significant traction for its risk tolerance assessment software, though the company has seen its market share decline over the last few years due to increased competition from Riskalyze, Pocket Risk, RiXtrema, and others.
The combined company will be called PlanPlus Global, and will offer solutions for comprehensive financial planning, goals-based automated investing, and psychometric risk profiling to its 12,000 current users in over 30 countries worldwide. Terms of the deal were not disclosed.
Advicent adds integration with Envestnet
Advicent announced a new integration this week with Envestnet, which allows advisors to extract client demographic, investment account, and investment portfolio data from Envestnet and populate the data into the company’s NaviPlan financial planning software.
Advicent is a leading provider of financial planning software in the enterprise space, with over 100,000 financial professionals across 4,000 clients worldwide using at least one of the company’s solutions. The integration also demonstrates Envestnet’s continued expansion of its Open ENV initiative announced last year.
Here’s Envestnet President Bill Crager with more information:
So as the platform began to take on a bit of a one-size-fits-all, we realized we had to open that up. So the core engine will fire into these user interfaces that will really speak to the adviser, will speak to the home office. And not only that, we’re building APIs to integrate with the full ecosystem of an adviser’s practice, whether that’s CRM or other applications that they’re using. How do you get information into the system to, again, provide really profound and comprehensive advice for that client that is not a moment in time, but is ongoing. And that’s really our goal, and Open ENV, I think, is a strategic breakthrough and I’m very excited about it.
PreciseFP adds iOS and Android Mobile Apps
For your client data gathering needs, PreciseFP announced new mobile apps for iOS and Android, giving advisors more convenient access to client information. The new app lets advisors add new information about prospect to their PreciseFP database, send data gathering forms to clients and prospects on the spot, and review any existing client data or forms right from their phone.
And finally, if you’re looking for ways you can leverage technology to enhance your client engagement, save the date for Wednesday, August 16 at 4pm Eastern, 1pm Pacific, as I’m hosting a webinar with two advisors who’ve doubled down on technology and seen a huge increase in their client satisfaction. Head over to fppad.com/webinar to register today, that’s FPPad.com/webinar to secure your spot
Those are the headlines for today, I’m Bill Winterberg, be sure check back in for more FPPad Bits and Bytes Updates.
On today’s broadcast, Vanare announces two integrations that should raise a few eyebrows, and relationship intelligence gains momentum in the apps you might be using in your business.
Here are the codes you can use to save money on your event registration (Important! These are coupon codes, NOT affiliate links. I do not get any affiliate revenue if you register for the events):
[Now on to this week’s top story that comes from Vanare, taking advantage of the slow summer to announce a new integration with Redtail Technology. Phase one of the integration is available today, which allows Vanare users to automatically create a new client record in Redtail CRM anytime a client completes the on boarding process in Vanare.
Subsequent phases, being rolled out later this Fall, promise to support two-way data sharing between the applications to better synchronize data on client activity and status reports.
But wait! You don’t have to be a Vanare customer to automatically populate new client records in Redtail. If you remember back in episode 185, Redtail announced its integration with Zapier, allowing you to use triggers in any application supported by Zapier to fire off an action in Redtail. Then in episode 186, I mentioned Wealthbox CRM’s Zapier integration.
And if you subscribe to Zapier’s premium plan, you get support to automate actions in Salesforce and Microsoft Dynamics. So maybe it’s time to check the application you use for Zapier compatibility, and if they’re not supported, maybe you need to ask for it.
Now, back to Vanare, I want to also point out an announcement from a few weeks ago about Vanare’s support for Apex Clearing. This is first time I’ve heard of while-labeled robo advisor solution for advisors that supports Apex, which is the same clearing firm used by many of the larger direct-to-consumer investment services like Betterment, Wealthfront, and Robinhood.
Why is this important? Because other turnkey robo services for advisors use custody services from Folio Institutional, TD Ameritrade Institutional, and other, and when you look at their all-in custodial fees, I don’t think they are as competitive as Apex.
Now you could elect to work with Apex directly on your own proprietary investment solution, but that takes time, expertise, development, and other resources that you probably don’t have, so that’s why Vanare’s offering that sits on top of Apex is worth taking notice.] Vanare, an innovative wealth management technology platform, and Redtail Technology, a leading provider of client relationship management (CRM) solutions for financial services firms, have launched an integration that will allow Vanare users to sync client contact information directly from their Redtail CRM.
[Next up, I want to talk a little more about CRMs by talking about Salesforce, as this week the company announced an update to the Salesforce Inbox app. After last year’s acquisition of the calendar app called Tempo, Salesforce Inbox now has an enhanced calendar with one-click conference dialing, Sales Cloud data synchronization, and CRM record integration.
Still absent, though, is the contextually relevant info about clients and prospects invited to a meeting that Tempo used to provide, which could include Facebook updates or changes to the LinkedIn profile of meeting participants.
If this automated dossier concept sounds familiar, that’s because it’s similar to an app called Refresh that I told you about back in episode 159, which was subsequently acquired by LinkedIn, which is now part of Microsoft. Also, Salesforce acquired RelateIQ a while ago which powers the SalesforceIQ product with its trademarked Relationship Intelligence™ technology.
So here’s my important takeaway: There are just some things you can’t remember or keep up to date with about each and every client you have. Solutions powered by Microsoft and Salesforce and others, which arguably resemble CRM software, do a lot of the heavy lifting in the background, so you can focus on relationship development and not mundane data gathering.
Again, if you see how your business can be better with automated tools like these, you might want to mention it to your provider and be sure it’s on their road map.] Salesforce’s efforts to turn its Inbox app into a central resource for salespeople has a new trick: An integrated calendar built from its acquisition of Tempo that pulls in contact data from your Salesforce database, giving you a way to quickly find out more about the people you’re meeting with.
Here are the stories that didn’t make this week’s broadcast:
Hearsay Social says it is rolling out a client engagement platform that helps advisors reach clients and prospects more easily and more quickly via social media, their websites, email and text messages.
I met with Pietro La Greca, Jr., Vice President of Corporate Development at Advicent Solutions, between sessions at T3 Enterprise 2015 to dive into the details of what he discussed during his general session presentation at the conference.
According to La Greca, Advicent Solutions is the largest provider of financial planning software in the world.
La Greca used his time in front of the podium to address the crisis of differentiation in the financial services industry, saying that roughly 60% of investors have difficulty distinguishing one advisor from the next.
Leading up to 2015, La Greca said that Advicent used to offer differentiation through customization, which lead to over 100 different versions of the Advicent Solutions platform. With so many different versions to manage, La Greca said that model is broken.
Instead, Advicent Solutions is embracing personalization through the release of its Narrator Suite, which has many capabilities including an advisor dashboard, mobile compatibility, lead generation and more.
On today’s broadcast, Quovo raises $4.75 million to take on account aggregation, Advicent announces it will integrate Quovo into its planning software, and the industry is shocked as Edmond Walters suddenly announces his resignation as eMoney Advisor CEO.
So get ready, a Periscope edition of FPPad Bits and Bytes begins now!
Quovo, the leading financial data science company that addresses the needs of the wealth management industry, today announced that it has closed a $4.75M funding round.
Today Advicent Solutions, the leading provider of SaaS technology solutions for the financial services industry, announced its partnership with Quovo, an innovative financial data science company that addresses the needs of the wealth management industry. Quovo will provide account aggregation and direct custodial integrations to accelerate the integration strategy of Advicent Solutions and the convergence of personal financial management (PFM) and financial planning.
eMoney Advisor’s founder and CEO, Edmond Walters, stepping down from leadership role- Durbin, former President of Fidelity’s RIA custody unit, to oversee transition- eMoney Advisor maintains commitment to serving wide range of clients
On today’s broadcast, Advicent rolls out Figlo to advisors in the United States, YCharts raises another $6 million to dethrone the industry’s dominant research terminal, and SEI rolls out a new program designed to streamline your internal workflow.
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[This week’s top story comes from Advicent, as the company announced the official release of the Figlo™ interactive planning tool in the United States. You should recall that Advicent announced the acquisition of Netherlands-based Figlo back in September 2014 which I covered in episode 141, so they’ve wasted very little time to introduce the planning tool to advisors here in the U.S.
Figlo has nearly 20 years of history in the European marketplace and will bring a suite of features stateside that you should find compelling, especially if you strengthen your client relationships through comprehensive financial planning. So here’s what you can expect:
Figlo offers a prospecting and lead generation tool called Figlo Leads, the Figlo planning tool presents an interactive lifeline and goal gauge for plan illustrations, you can collaborate with clients using the client portal and secure document vault, and you can streamline client data entry through a new integration announced this week with Redtail CRM. The integration is a one-way connection with Redtail to start, but you can expect the data synchronization between the two programs to deepen over time.] Advicent Solutions, the leading provider of SaaS technology solutions for the financial services industry, announced the U.S. release of Figlo™, an interactive financial planning tool within its complete product offering for financial professionals. Advisors leveraging Figlo™ technology will have more opportunities for interactive, meaningful and impactful conversations with both prospects and clients.
[Next up is news from YCharts, as this week the provider of research and interactive charts announced series C funding to the tune of about $6 million, bringing its total funding to approximately $14.5 million. YCharts was founded in 2010 and positioned itself as an alternative to higher-priced research terminals, and in less than five years, the company is proving to be a very powerful and popular research tool for portfolio managers, wealth managers, and independent RIAs.
Back in episode 133, I told you about the new dashboard rolled out by YCharts, but at the time, research was limited to equities and ETFs. Fast forward to today, and YCharts now also offers extensive data on over 40,000 mutual funds. So once again, if detailed research and data plays a significant role in your investment process, you might find YCharts to be an attractive alternative to the high-end terminals so prevalent in the industry, but one that’s available at a fraction of the price.] Shawn Carpenter, co-founder and CEO of YCharts, the Financial Terminal of the Web, announced the closing of a C round of venture funding of about $6 million and the appointment of Jeremy Diamond as chief revenue officer of YCharts. These moves coincide with an acceleration of the company’s growth.
[And finally, rounding out this week’s broadcast is news from SEI, the turnkey asset management provider, that just released a new workflow program called SEI ProcessWise.
Once again, back in 2014 at the T3 conference, I covered SEI’s announcement of their partnership with Redtail CRM, MoneyGuidePro and ActiFi to develop an automated workflow solution for advisors. SEI ProcessWise is the first product of this partnership that is being rolled out to the roughly 6,100 advisors that work with SEI.
SEI ProcessWise provides 48 step-by-step workflow processes that address a variety of client service, account maintenance, and portfolio management activities, and for advisors who already use Redtail CRM in their business, SEI will preconfigure those workflows directly within Redtail to facilitate adoption. In addition to the workflow configurations, SEI is also including three months of training to help advisors implement the automated workflows into their business for a nominal cost.] As financial advisors look for new sources of productivity and efficiency, SEI announced today the launch of SEI ProcessWise, a comprehensive workflow program which streamlines client interactions, sales, marketing, and practice management tasks.
Here are the stories that didn’t make this week’s broadcast:
NFP Advisor Services, a leading independent broker-dealer, announced it will provide integrated access to the Vestorly solution to all affiliated financial advisors which includes over 1,400 registered representatives.
On today’s broadcast, Riskalyze enhances its best client facing technology with a fresh new interface, Advicent adds new integrations for Schwab Intelligent Technologies, and, get my best cybersecurity tips to protect your business from hacking, phishing, and spoofing attacks.
But first, if you are interested in supporting future episodes of FPPad Bits and Bytes, find out how you can become a sponsor to reach a fantastic audience of advisors looking to grow their business with technology. Visit fppad.com/advertise for more information on how you can help support this show.
[Now this week’s top story comes from Riskalyze, the provider of risk tolerance assessment tools for advisors, as this week the company announced an all-new dashboard and client profile interface.
The new interface is clean, designed to be easy to navigate, and is overall very user friendly. For example, profiles prominently display the risk number of a client’s existing portfolio, the risk of a portfolio proposed by the advisor, and a probability percentage from the Riskalyze Retirement Map feature I mentioned back in episode 129.
As the winner of my best client-facing technology award in 2013, Riskalyze raises the bar once again with its new look and feel, but the company is also enhancing the nuts and bolts of what goes on behind the scenes. If you’re not yet using a formal risk assessment tool in your business, Riskalyze deserves to have a spot on your list of contenders.] One of the things our customers love the most about Riskalyze is how simple and easy it is to use. Today, we’re doubling down on that with the launch of an all-new Riskalyze dashboard and client profile, the Advisor-Set Risk Number and simpler stress tests.
[Next up is news on Advicent Solutions, a provider of financial planning and marketing communication tools to advisors. Earlier this week, Advicent announced to new integrations with Schwab Intelligent Technologies™.
First, if you monitor client accounts using the Schwab PortfolioCenter Hosted™ solution, you will be able to import account values into the NaviPlan® financial planning application using the Schwab OpenView Gateway™ integration. If you don’t use Schwab PortfolioCenter Hosted, you can still import values from Schwab Advisor Center using the integration the company announced last year.
Second, a new integration was announced for those of you who use the Profiles™ financial planning software tool from Advicent. Just like NaviPlan, Profiles now supports account information imports from Schwab Advisor Center as well, helping you save time when importing account values into plans built with Profiles.
If you don’t custody assets with Schwab, you’ll be glad to know that Advicent has been busy building integrations with other providers in recent months, including TD Ameritrade Institutional’s Veo Open Access, Redtail CRM, Morningstar Office, Appcrown, and Orion Advisor Services.] Advicent Solutions, a Milwaukee-based SaaS provider, adds two new integrations for Schwab Intelligent Technologies™ to help financial advisors manage their time more effectively.
[And finally, I traveled to Las Vegas this week where I presented at the AICPA Advanced Personal Financial Planning conference. I gave a room full of CPAs tips and techniques to protect their business from hacking, phishing, and spoofing attacks.
Financial Planning magazine sent Maddy Perkins to cover my session, and she did a terrific job capturing the risks to your business and the defensive strategies you can implement.
Visit fppad.com/151 to get the link to the story in Financial Planning, and while you’re there, you can also link to my free three-page PDF on all the tips, strategies, and resources I covered during my presentation.] Just hours before he was going to give a presentation on online security for advisors, Bill Winterberg lost his phone at the AICPA Personal Financial Planning Conference. Luckily, thanks to a plan he has for just such an occasion, he found it.
On today’s broadcast, financial innovation takes center stage at Finovate Fall 2014. Find out which startups are building tools to improve your business. Advicent Solutions announces its acquisition of Figlo. Will this popular planning solution from Europe receive similar adoption in the US? And, I get a personal tour of Fidelity’s Office of the Future. Find out which technology you should have if you want to become the “anywhere advisor.”
Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.
In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.
[This week’s top story highlights Finovate Fall 2014, the semi-annual gathering of many of the top startup companies in financial services. Finovate presenters cover a wide range of technology from mobile payments and automated investing to login security and financial literacy, so I’ve narrowed things down to the solutions that have the potential to help your business.
In no particular order, first up is My Virtual StrongBox with an updated version of its secure online file storage and sharing solution. Their competition for your business includes alternatives like Box and Sharefile for your document collaboration needs.
Next is Flexscore, which announced a new FlexScore Mobile financial profile scoring platform. Now with any mobile device, your clients can view their personal FlexScore, compare it with their peer group, and follow FlexScore’s recommend Action Steps to improve their score, which is a novel application of gamification techniques to financial advice.
Also showing potential is iQuantifi, a previous Finovate Best of Show winner, which is aggressively positioning itself as a virtual financial advisor solution. iQuantifi announced a new feature called “Cashfinder” to automatically recommend ways to reduce client expenses, and another one called “What if” that allows clients to tweak financial goals and view their effects in real time.
And the last company of note is bloom, which received one of this year’s Best of Show awards for its 401(k assessment and recommendation platform. bloom connects to client 401(k) accounts and evaluates its health using an image of a flower. Reducing risk or diversifying allocations leads to a healthier flower, which one again is an interesting and subtle play on gamification to get clients to take action on their financial future.]
On September 23 & 24, Finovate returns to NYC with FinovateFall, our flagship two-day showcase of the latest and greatest financial and banking technology innovations from leading established companies and hot young startups.
[Next up is news from Advicent Solutions, which announced its acquisition of Figlo, a financial planning software provider based in the Netherlands.
Figlo made a splash waaaay back in February 2011 at the T3 Conference in Florida when it demoed its software that had a very fresh and appealing user interface, but the company just didn’t gain all that much traction among advisors in the United States.
Now with the Advicent Solutions acquisition taking place, you should expect Figlo to benefit from Advicent’s marketshare with its NaviPlan and Advisor Briefcase solutions, and perhaps see the introduction of more compelling and user-friendly ways to deliver financial planning advice to clients.] In a deal that will further cement its position as the leading provider of financial consultancy and planning software solutions for banks, insurers and financial consultants, Advicent Solutions announced today its acquisition of Figlo.
[And finally, several months ago in episode 129 I told you about Fidelity Institutional’s Office of the Future that the company created in its Smithfield, RI campus. I recently had the opportunity to tour the Office of the Future in person and was given a guided tour by Ed O’Brien, Head of Platform Technology for Fidelity Institutional.
The Office of the Future is divided into four distinct environments focusing on the diverse needs of today’s technology-empowered advisors: the briefing room, the “anywhere adviser” zone, the collaborative office, and the home environment.]
Fidelity Institutional’s Office of the Future shows how an adviser’s future office may not be a physical office at all.
Here are the stories that didn’t make this week’s broadcast:
Interactive Advisory Software (IAS) recently announced the launch of their new line of service offerings for new and existing advisors. This marks the firm’s first major step toward a fully developed service bureau, in addition to their flagship fully-integrated technology platform. Data and Investment Performance Validation, Client Investment Performance Reporting, and Account Billing are the first additions to the technology firm’s custom advisory services.
Actua Corporation, formerly ICG Group (NASDAQ: ACTA), today announced that it has reached agreement to acquire FolioDynamix, a leading, secure, cloud-based investment and wealth management platform.
On this week’s broadcast, learn the hits and misses from the year’s most anticipated advisor technology survey, the pending termination of several financial planning software products catches advisors off guard, how the leading independent custodians are stepping up their technology, and more.
This week’s episode is brought to you by Angie Herbers Incorporated, a consulting and research company to financial advisory firms, who just released a new white paper called Take Two: The New Direction of Succession that addresses the key elements to create a successful transition to your junior advisors.
Download the Take Two white paper for free, along with other practice management resources, by visiting fppad.com/ahi
[Leading off as the top story is one of the most anticipated technology articles that comes out every year. The first of December marks the release of the annual Financial Planning Magazine Technology Survey, where Joel Bruckenstein digests over 1,100 responses about the various software programs and practice management tools used by financial advisors today.
So who are the winners and losers from this year’s survey?
Redtail Technology, Salesforce, and Tamarac Advisor CRM are the winners among CRM software, as advisors continue to embrace cloud-based technology, with slippage coming from Junxure, ProTracker, ACT, and Goldmine.
In financial planning software, this year’s results are essentially a carbon copy of last year’s survey, with MoneyGuidePro, eMoney, and MoneyTree claiming the top three spots.
And the same is true with portfolio management software, as the top 6 vendors are also a total repeat of last year’s results.
So who missed out on opportunities this year? The survey randomly selected new products from Blueleaf, inStream, and Market76, but found that few advisors had even heard of these relatively new players, which tells me that financial advisors, well, those who don’t watch Bits and Bytes, continue to be a challenging market for new providers to gain exposure.] The move to the cloud is finally taking place. In category after category of this year’s Financial Planning Tech Survey, we found software providers making the shift, and advisors responding.
[The next story features news from Advicent Solutions, the company formerly known as Zywave, who provides a suite of financial planning software to advisors under the NaviPro brand.
In an unexpected announcement to some users, the company announced it will sunset six of its NaviPlan products on March 31, 2014, citing an “ever-changing marketplace.”
Going away will be all of the NaviPlan Extended and NaviPlan Standard desktop-based variants, making the cloud-based NaviPlan Premium and NaviPlan Profiles the sole applications that will receive ongoing support and enhancements in 2014 and beyond.
This news reinforces the trend of advisors adopting cloud-based solutions as seen in the Financial Planning Software Survey, so don’t be surprised when other providers announce the discontinuation of their own desktop-based software in favor of cloud-based alternatives.] NaviPlan financial planning products for desktop computers will be discontinued as the owner develops its NaviPro products for online use.
[Software providers aren’t the only ones making big changes in advisor technology, as four of the major custodians are also investing heavily in advisor-facing technology in a very competitive arms race. Once again, Joel Bruckenstein interviewed executives from Fidelity, Pershing, Schwab Advisor Services, and TD Ameritrade Institutional to reveal their strategies to help make advisors more efficient and more profitable through enhanced technology.
There’s a ton of great information in this article, so be sure to read it to see what your custodian is doing to help you grow your business.] Over the last several years, custodians have been investing in advisor-facing technology like never before.
[And finally, one company benefiting from custodian technology enhancements is Envestnet|Tamarac. This week, the company announced that its Advisor Xi suite will soon integrate directly with Pershing’s NetX360 custodial platform, giving advisors straight-through processing capabilities for trades in accounts held at Pershing, as well as access to real-time custodial account data.
The real-time data feeds will compliment existing integrations with Schwab and TD Ameritrade supported today, and expand straight-through processing trading capabilities announced at Schwab IMPACT several weeks ago.
Tamarac anticipates that the new integrations will roll out to its 660 firms during the first quarter of 2014.] Envestnet | Tamarac, a division of Envestnet, Inc., a leading provider of integrated, web-based portfolio and client management software for independent advisors and wealth managers, announced today that it has formally begun the integration of its Advisor Xi(R) platform into Pershing’s NetX360(R) custodial channel for investment professionals and Registered Investment Advisors (RIAs). Advisors will have access to this integration in the first half of 2014.
