Tag Archives: Cybersecurity

FPPad Bits and Bytes for September 19

Posted on September 19, 2014 by in Bits & Bytes

On today’s broadcast, developers from the top technology providers assemble for a hackathon in Utah. Find out which innovations have the potential to work their way into your business. Advent announces a number of updates at its AdventConnect conference. Which one will help make your portfolio management more efficient? And, the SEC wants to see your cybersecurity policy. Find out which provider is offering a customized plan specific to your firm’s technology.

So get ready, FPPad Bits and Bytes begins now.

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Today’s episode is brought to you by the 2014 T3 Enterprise Conference, exclusively designed for the technology needs of broker-dealers and financial enterprises.

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Time is running out to register and book your hotel room if you want to be in the best place to monitor trends in broker-dealer technology. Reserve your spot today by visiting t3enterpriseconference.com

Here are the links to this week’s top stories:

Announcing the Fuse 2014 award winners from FPPad.com

[This week’s top story comes from Orion Advisor Services, which assembled one of the industry’s first “hackahon” events in Park City, Utah last week called Fuse 2014. Building on a developer retreat originally conceived by Redtail Technology’s Brian McLaughlin a few years ago, Orion assembled over 50 developers and industry heavyweights from fifteen of the top advisor technology providers.

So what’s the purpose of this Fuse hackathon event? Gather talented developers together in the same room, tell them about advisor frustrations, and let them build solutions in less than 48 hours.

Top awards presented at the end of Fuse 2014 event include Gladstone’s business intelligence and valuation tool, AdvisoryWorld’s analytics integration directly into Orion’s client portal, and Orion Advisor Services’ latest mobile app for use by both clients and financial advisors.] Here is the complete list of Fuse 2014 award winners. More details are available on Twitter under the #FuseUtah hashtag and the FPPad YouTube channel.

Advent Announces Next Generation of the Black Diamond Wealth Management Platform: Designed to Elevate the Investor Experience and Enhance Firm Level Productivity from MarketWired, and

Peter Hess delivers Advent Direct specifics at Advent Connect as Dave Welling wows with Black Diamond’s cloud advance from RIABiz

[Next up is a review of AdventConnect 2014, Advent Software’s annual client conference held in Las Vegas last week. The company made a number of announcements at its event, so here are the ones most relevant to financial advisor technology.

First, Advent’s Black Diamond platform continues to mature, as the next generation, which some are calling Black Diamond 4.0, received new enhancements to its data mining capabilities, which advisors can now use to generate business intelligence reports on how their business is performing.

Also, Black Diamond is delivering a brand new experience to investors through a completely redesigned, mobile responsive, online portal. The updated portal can be customized for each client, will include a secure document vault, and offers a secure messaging system for investor and advisor collaboration. Black Diamond said the new investor portal will be available sometime in early 2015.

And Advent provided an update of its Advent Direct® Community, which I covered last year in episode 107. The community now features over 10,000 registered users who have used the platform to discuss over 700 topics posted by advisors, asset managers, hedge fund managers, and more. It’s kind of reminds me of a private LinkedIn Group on steroids.

But if you want to see an example of the latest updates to Black Diamond, you’re going to have to head over to Advent Software’s website and give up your email address to view a product demo.] Advent Software, Inc. today at its annual client conference in Las Vegas, NV shared a preview of the next generation of its Black Diamond wealth management platform, which marks a major step in its evolution from a pioneer of cloud-based portfolio management and reporting technology to a full-featured wealth management platform.

SEC’s Cybersecurity Initiative: Technology and Policies Must Line Up from PRNewswire

[And finally, this week’s episode ends with yet another discussion of cybersecurity and the importance of keeping sensitive data from being leaked on the Internet. You can’t get enough of that video, can you? So to boost advisors’ cybersecurity defenses, Right Size Solutions, a hosted technology service provider, teamed up with Stark & Stark, a law firm and legal consultant to RIAs, to create a written Cybersecurity Policy that can be customized for advisors who use the technology offered by Right Size Solutions.

The written policy and procedures detail what the RIA is prepared to do in the event a cybersecurity attack is encountered, and the document also contains information on security policies and standard practices established by Right Size Solutions.

Whether you use Right Size Solutions or any other hosted technology provider for your business, you need to maintain this kind of information, periodically test it, and demonstrate what you do when the SEC comes to examine your firm.] Registered Investment Advisors who fail to produce a written cybersecurity policy may find themselves with a deficiency noted during their routine examination process based on new review guidelines from the Securities and Exchange Commission’s Office of Compliance Inspections and Examinations (OCIE).

Here are the stories that didn’t make the broadcast:

Redtail Technology and Morningstar Work Together to Simplify Advisor Practice through Redtail’s Enhanced CRM User Interface from Morningstar.com

Redtail Technology, a leading provider of client relationship management (CRM) software, and Morningstar, Inc. (NASDAQ: MORN), a leading provider of independent investment research, are working together to simplify an advisor’s practice by providing seamless access to Morningstar’s proprietary research and analytics directly within a new Redtail user interface that will launch in the fourth quarter.

Finance Logix Widgets Now Available in Redtail CRM from PRWeb

Finance Logix, a leading financial planning and client engagement platform, and Redtail Technology, an industry leading CRM for advisors, announced today the integration of Finance Logix’s innovative Widgets into the core Redtail CRM system.

Junxure Announces Several Major Initiatives at Sold Out Advisor Conference from PRNewswire

Junxure, the RIA industry’s leading CRM and office management technology platform, will announce today at its second annual Advisor Conference at the Four Seasons Hotel in Las Vegas, NV, several major initiatives and results that show a growing momentum in the financial advisory industry.

Cyber breaches rare among U.S. state-registered investment advisers -study from Reuters

Cyber security breaches are rare among investment advisory firms registered with U.S. states, but improvements to technology and procedures could still bolster protection of client information, state securities regulators said on Wednesday.

 

Watch FPPad Bits and Bytes for September 19, 2014

Watch FPPad Bits and Bytes for September 19, 2014

FPPad Bits and Bytes for May 30

Posted on May 30, 2014 by in Bits & Bytes

On today’s broadcast, Microsoft introduces the Surface Pro 3 line of tablets. Will the third time be the charm to win adoption from advisors? Cybersecurity remains a hot topic in financial services. Read what one compliance attorney says are the worst security practices he’s ever seen. And, advisor matchmaking websites are popping up everywhere. Will any of them reach critical mass to successfully match prospects with the right advisor?

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

itegria - providing a 360-degree, comprehensive approach to financial advisor IT needs

To learn how you can keep your data safe from attackers, download a free copy of their latest white paper on social engineering attacks by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

Fly Or Die: Microsoft Surface Pro 3 from TechCrunch

[This week’s top story comes from Microsoft, as the company recently introduced its third generation of Surface Pro tablets due out by mid to late June. The entry level Surface Pro 3 comes with the Core i3 processor and 64GB of storage, starting at $799, but a fully loaded Core i7 version with 512 GB of storage will set you back almost $2,000 and it doesn’t include the detachable Type Cover, which runs an additional $129.

Microsoft is using its Surface Pro 3 to take aim at the Apple MacBook Air line of popular ultra-thin laptops. While the Surface Pro 3 is lighter than the 13” MacBook air, offers a touch display, and has a removable keyboard, the fully-loaded version runs nearly $300 more than the top of the line MacBook Air.

Still, the latest Surface runs Windows 8 natively, supports Microsoft Office, and poses fewer compatibility issues with proprietary broker-dealer or custodial software that often requires Internet Explorer.

But at 18% taller and 22% wider than the iPad Air, to me the Surface really isn’t a tablet as much as it is a touchscreen laptop with a detachable keyboard. It remains to be seen whether the Surface Pro 3 will gain adoption from advisors, or languish when compared with the more traditional Windows laptops from manufacturers like Dell, Lenovo, and others.] Forget everything you thought you knew about the Microsoft Surface tablet, as the latest generation of the Windows-powered Surface Pro is a clear step up from the Microsoft slates of yore.

surface pro 3 thumbnail

Microsoft Surface Pro 3 review: A legitimate work PC in tablet clothing from PCWorld

Through every iteration, Microsoft’s Surface Pro tablet has edged closer to becoming a true laptop replacement. Microsoft’s latest Surface Pro 3 takes several small steps in that direction—along with one giant, game-changing leap.

Experts: Financial Advisers Lax on Cybersecurity from WSJ.com

[Next up is a timely article on poor cybersecurity practices among financial advisors. In a Wall Street Journal column, Brian Hamburger, compliance attorney and chief executive of MarketCounsel, identified several dangerous issues he’s seen when visiting advisory firms.

The innocent, but dangerous, practices include things like writing down passwords on sticky notes, failing to reset passwords when an employee leaves the firm, and not encrypting laptop hard drives.

Couple that with the dramatic increase in client spoofing, where hackers break in to client email accounts to request fraudulent money transfers, and you have a recipe for some substantial financial losses as well as the loss of client trust.

Regarding passwords, my advice is to treat them like a pair of boxer shorts. Yes, boxer shorts: Keep them a mystery, don’t share them, don’t leave them lying around, and please, change them often!] When consultant Brian Hamburger visits financial advisory firms he often sees a practice as innocent as it is dangerous: Passwords posted on computers to help advisers remember them.

‘Match.com’ for advisers and clients expands to San Francisco from InvestmentNews

[And finally, there are a number of new websites that have recently launched to match consumers seeking financial advice with financial advisors. You may already be familiar with services like Paladin Registry or WiserAdvisor.com, and to a lesser extent, the advisor search features from the FPA and NAPFA.

But recently, InvestmentNews highlighted the latest entrant into the field called GuideVine. The service follows a similar theme to existing advisor matchmaking websites, but GuideVine offers embedded video introductions along with standard written biographies to help consumers get a feel of each advisor’s unique characteristics.

Now I support any and all websites that have the objective of connecting clients with advisors that are right for them, but I think advisors would be wise to invest time and energy building their own online resources, which include a blog, active social media profiles, and even a YouTube channel.

I feel it’s key to be visible in the places where your potential clients are active every day, and to me, the advisor matchmaking sites just don’t have the large audiences that are found on LinkedIn, Twitter, YouTube and more.] GuideVine, a technology startup that wants to connect advisers with consumers seeking financial advice, started operations on Thursday in San Francisco after a successful New York launch in March.

And here are stories that didn’t make this week’s broadcast:

Voices: Katie Stokes, on Getting Rid of the Quarterly Report from WSJ.com (free preview)

With real-time market and investment available online to every client, the quarterly report is an obsolete mode of data delivery.

Riskalyze and United Planners Launch Partnership from Yahoo Finance

United Planners Financial Services (UP), a national RIA and independent broker-dealer partnership with more than 350 advisors nationwide, and Riskalyze, the creator of the Risk Number™, today announced a partnership to equip every UP advisor with industry-leading Client Risk Profile technology to pinpoint client risk tolerance.

 

Watch FPPad Bits and Bytes for May 30, 2014

Watch FPPad Bits and Bytes for May 30, 2014

 

FPPad Bits and Bytes for May 2

Posted on May 2, 2014 by in Bits & Bytes

On today’s broadcast, the Office of the Future has arrived. Find out what technology you should buy to be an advisor on the leading edge. Cybersecurity enforcement is coming from the SEC. How will you prepare your firm for this new round of exams? And, retirement illustrations get distilled down to two variables. How one company’s simplified tool can help clients make better investment choices, all in real time.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Laserfiche, a leading document management provider to financial advisors.

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Laserfiche helps increase business value by automating client onboarding and document filing processes, all while supporting regulatory compliance. Download a free copy of their ROI for RIAs white paper by visiting fppad.com/laserfiche

Here are this week’s stories of interest:

Fidelity® Opens New Office of the Future to Show Financial Advisors First-Hand How to Embrace Technology from BusinessWire

Launch the virtual tour of the Office of the Future at Fidelity.com

[This week’s lead story comes from Fidelity Investments, as the company unveiled a radical approach to the advisor’s workplace called the Office of the Future. Fidelity’s Office of the Future is actually a real place you can visit at the company’s campus in Smithfield, Rhode Island.

If you can’t visit the office in person, Fidelity provides a 360-degree virtual tour online, where you can view technology that emphasizes seven trends relevant to advisors, including pervasive video, big data, gamification, and more.

But a part of me feels that the Office of the Future label is bit of a misnomer, as you can buy just about every piece of equipment installed in the Office of the Future today. Nevertheless, if you updated your technology with the kinds of tools and devices seen in Fidelity’s example, I think you’ll have a good chance of attracting new clients that have increased expectations about their advisor’s technology and overall service experience.] Fidelity Institutional, the division of Fidelity Investments® that provides clearing, custody and investment management products to registered investment advisors (RIAs), banks, broker-dealers and family offices, today announced the opening of the Office of the Future on its Smithfield, Rhode Island campus.

U.S. Securities and Exchange Commission’s Office of Compliance Inspections and Examinations Cybersecurity Initiative from SEC.gov

[Now as all financial professionals use more technology in their businesses, the SEC is ramping up its oversight of the risks of all this technology through enhanced cybersecurity examinations.

Two weeks ago, the SEC released an extensive document covering dozens of items examiners may request when auditing the cybersecurity policies and procedures of a financial services firm, and that includes SEC-registered investment advisers.

Based on its list of requests, the SEC expects you to have a written security information policy, an inventory of hardware devices and software applications used in your business, details on when and how you conduct risk assessments, and a whole lot more.

It’s clear that enforcement regarding cybersecurity is about to get a lot tougher, which I feel is appropriate given the responsibility you have to keep your clients’ personal and financial account information safe from attacks.

So I recommend that whoever is responsible for addressing security in your firm review the nearly 30 individual items in the SEC’s sample request list and update your policies and procedures accordingly, and do it sooner rather than later.] OCIE is issuing this Risk Alert to provide additional information concerning its initiative to assess cybersecurity preparedness in the securities industry.

Introducing Retirement Maps from Riskalyze.com

[And finally, rounding out this week’s update is a new feature from Riskalyze called Retirement Maps. Now many advisors like to illustrate a client’s probability of success in funding their retirement goals projected many years into the future, but the extensive data entry required and time consuming Monte Carlo calculations performed by most software programs can often be a deterrent of doing so.

So the new Retirement Maps aims to significantly streamline this process. Here’s Riskalyze CEO Aaron Klien with more details:

Best of all, Retirement Maps is being offered as a free upgrade to all existing Riskalyze customers, and for a limited time, new Riskalyze customers will also receive a free lifetime upgrade as well.] After thousands of hours of research and development, our Core Technology team invented a new way to deterministically calculate the 95% probability years into the future. There’s no waiting for a long, slow recalculation: you get an interactive way to build a map for the client’s retirement right in front of their very eyes.

Here are stories that didn’t make the cut this week:

The new LinkedIn Compliance Program from LinkedIn

Our Certified Compliance Partners provide expert monitoring, archiving, and management of communications for enterprises in regulated industries. They help your social interactions remain effective while ensuring compliance with corporate governance policies and major regulations. 

Nashville wealth management startup raises $3 million from investors from Bizjournals.com

Wealth Access, a wealth management platform designed for financial advisers and high-net-worth clients, announced Wednesday that it had raised more than $3 million in a financing round that includes investments from a TNInvestco fund and a St. Louis financial technology accelerator.

XY Planning Network Adds Tech Partners from Financial Advisor magazine

XY Planning Network, the platform launched in early April by Michael Kitces and Alan Moore, announced Monday its list of “core” technology partners that will be available to current and new members of the platform, which is dedicated to helping young planners build a fee-only business targeting Gen X and Gen Y clients.

Orion Client Portal Goes Open Source from PRNewswire

Orion Advisor Services, LLC, the premier portfolio accounting service bureau, announces a complete redesign of the functionality and features of the client portal for its financial advisor clients. With this redesign, advisors have new capabilities to communicate more effectively with their clients, and give clients a complete snapshot of all their assets, whether managed by the advisor or not.

How the RIA business made a dent at the 2014 Finovate conference in San Jose from RIABiz.com

On the leading edge of financial services technology innovation, Personal Capital, Motif Investing, and more demo their latest features to change the way consumers engage with financial advisors.

 

Watch FPPad Bits and Bytes for May 2

Watch FPPad Bits and Bytes for May 2

FPPad Bits and Bytes for March 28

Posted on March 28, 2014 by in Bits & Bytes

On today’s broadcast, cybersecurity takes center stage at FINRA and the SEC, what you need to do to protect your business from attacks. Amazon launches its cloud desktop service to the public. Does this mark the end of plain old desktop in your business? And two growing providers form a new joint venture to take your portfolio management efficiency to the next level.

So get ready, FPPad Bits and Bytes begins now.

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Today’s episode is brought to you by Orion Advisor Services, the nation’s largest privately held portfolio accounting service bureau.

Orion Advisor Services

Providing full-service data reconciliation, advisory fee billing, Salesforce integration, mobile apps and more, Orion believes it’s time for you to enjoy your business again. Visit fppad.com/orion for more information.

Here are the links to this week’s top stories:

Top Cybersecurity Threats for BDs, Advisors from ThinkAdvisor, and

SEC Cybersecurity Roundtable Webcast from SEC.gov

[Leading off today’s broadcast is an update from FINRA and the SEC highlighting cybersecurity threats faced by advisors and broker-dealers. In a roundtable event held in Washington DC this week, regulators and industry representatives acknowledged that the number one cybersecurity threat to firms of all sizes is the unauthorized account takeover.

This happens when a hacker compromises an investor’s username and password credentials, or manages to take control of an investor’s email account. The hacker then proceeds to liquidate holdings and transfer money to outside accounts, or even poses as a client with a convincing story to get advisors to transfer funds to an outside account, a clever tactic known as spoofing.

Both FINRA and the SEC acknowledge they must play a role in this area, but neither provided details on what exactly that role should be, and if any advisor exams are to include cybersecurity audits, they are likely to start in the fall of 2014 at best.

Until then, here’s what I recommend you do: First, update your compliance manual with policies for what you do when faced with a cybersecurity attack.

Second, train everyone in your organization so they’re familiar with the common tactics from hackers, including phishing, spoofing, and reverse social engineering. And finally, invest in technology to boost your security, like activating multi-factor authentication, deploying firewalls, and even using phishing simulation software that I highlighted in episode number 115.] The top risks broker-dealers face in dealing with cybersecurity threats are operational risk, “insider” risks posed by rogue employees and hackers penetrating BD systems, Daniel Sibears of the Financial Industry Regulatory Authority said Wednesday at the Securities and Exchange Commission’s cybersecurity roundtable.

Amazon WorkSpaces, Amazon’s Cloud Desktop Service, Launches To Public Along With New Sync Client from TechCrunch, and

Amazon WorkSpaces from Amazon

[Next up is news from Amazon, as the company announced the general release of its virtual desktop solution to the public called WorkSpaces.

WorkSpaces is squarely aimed to take on other virtual desktop providers like Citrix, VMWare, and Microsoft, and with pricing ranging from $35 to $75 per month for each user, WorkSpaces is roughly half the price of the competition. If you’re looking to get rid of your aging server and move all of your core software to the cloud, Amazon WorkSpaces just became a very compelling option.

Plus, with the introduction of a new WorkSpace Sync application, you can backup and synchronize up to 10GB of documents between your WorkSpaces, the Amazon Simple Storage Service, and even your local desktop computer. This gives you a secure and reliable document storage alternative to consumer services like Dropbox, Box, Google Drive, and Microsoft OneDrive that you might be using today.] Amazon WorkSpaces, the company’s virtual desktop computing environment introduced last fall at the AWS re:Invent conference, is today available to the public.

Orion Advisor Services, LLC and Total Rebalance Expert (TRX) Form Joint Venture; Announce Technology Integration from PRNewswire.com

[And finally, two popular providers in portfolio management and rebalancing software, Orion Advisor Services and Total Rebalance Expert, announced a new joint venture this week called the “Total Technology Platform.”

The two companies first integrated their solutions back in October of 2012, enabling the import of account, transaction, and tax lot data from Orion directly into TRX with a single click.

But this latest venture goes beyond bidirectional integration, as users of Orion will now be able to access TRX directly from within the Orion platform. At the same time, both companies said they are committed to maintaining open-architecture platforms rather than hold advisors captive to one bundled solution.

Orion users can still take advantage of integrations with Blaze Portfolio, iRebal from TD Ameritrade Institutional, and Rebalance Express from RedBlack Software, and TRX users can continue to import data from Morningstar Office, Portfolio Center from Schwab Performance Technologies®, Advent’s Black Diamond Performance Reporting and more.] Total Rebalance Expert (TRX) and Orion Advisor Services, LLC (Orion) announced today a joint venture between the two companies to provide a “Total Technology Platform” designed to simplify and streamline the portfolio management process.

Here are stories that didn’t make this week’s broadcast:

Box Unveils First Standalone Product And New API Pricing At Inaugural Dev Conference from TechCrunch

New Kitces Network to Target Planners for Gen X & Y from Financial Planning

Office 2 HD for iPad is now Citrix ShareFile QuickEdit, drops $7.99 price to become free via iTunes

 

Watch FPPad Bits and Bytes for March 28, 2014

Watch FPPad Bits and Bytes for March 28, 2014