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Laserfiche CEO kicks off annual Empower conference to record attendance


The CEO of Laserfiche, a leading Enterprise Content Management, provides an update and identifies plans for the future.

Nien-Ling Wacker, Laserfiche Founder & CEO welcomed a group of over 1,600 attendees to Empower 2012, the company’s annual conference held at the Anaheim Marriott in Southern California. Wacker provided updates on the company’s accomplishments and future goals to a mix of users, resellers, vendors, integrators and media.

Wacker began by comparing the economic climate of the last four years to the Humpty Dumpty nursery rhyme. No matter how many people are assigned to fix the problems du jour, nobody seems to be able to put things back together again. But despite the severe economic headwinds, Laserfiche managed to buck the trend and continue to grow and expand.

Accomplishments in 2011

Wacker noted that the company continues to hire to meet demands on all levels, adding 137 new Rio installations in 2011. Laserfiche hired 56 people in 2009, 56 in 2010, and 73 in 2011, and has always offered a 50% match to employees’ 401(k) accounts. “Maybe you should join us!” said Wacker jokingly.

Looking ahead to 2012

Wacker then provided a sneak peek into what Laserfiche is planning for 2012. First off is the rollout of a Solution Exchange, a web-based network of users that can interact with one another and share best practices of using the system. In addition, there will be online calculators that can illustrate the ROI of adopting ECM, identify workflow scripting, optimal business processes and more.

Laserfiche is also growing the Certified Professional Program (CPP), adding a Gold certification to the list of skills Laserfiche vendors and integrators can earn.

Finally, Wacker alluded to a sneak preview of a Laserfiche app for iPad, and there’s a video currently available on Laserfiche’s conference website you can view. Click here to view it.

Obviously more will come as the conference continues, so when I have an opportunity for a break, I’ll do my best to share new insight and information with you.