Tag Archives: Ebix

FPPad Bits and Bytes for November 22

Posted on November 22, 2013 by in Bits & Bytes

On this week’s broadcast, learn about new technology offerings from two of the top institutional custodians, a bold new workflow platform launches with the potential to revolutionize the way you use technology, and a new app is introduced to fill your prospecting funnel with qualified leads.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

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Here are this week’s top stories:

Schwab IMPACT 2013 Report: All the technology trends advisors can’t miss from FPPad

[This week’s top story comes from Schwab Advisor Services, who unveiled several technology initiatives at their annual Schwab IMPACT conference last week. Capitalizing on four technology trends of Big Data, Mobile, Cloud and Integration, Schwab’s Neesha Hathi announced the company is working on Project PM2, a completely new, cloud-based portfolio management software solution.

Hathi also said Schwab is piloting mobile app development for advisors called OpenView Mobile, giving advisors a white-labeled app in the popular app stores that clients can use to view their account information.

Project PM2 and OpenView Mobile just scratch the surface of all of the announcements made at IMPACT, so be sure to read the main story for all the details.] Schwab IMPACT 2013 kicked off its pinnacle event in Washington, D.C. this year with a big focus on the technology trends sure to change the financial services industry in the foreseeable future. Here are the most important technology announcements provided by various members of the executive team inside Schwab Advisor Services.

Pershing Enhances NetX360® Platform with Additional Third-Party Technology Integrations from PRNewswire

[Another custodian that just introduced new technology integrations is Pershing, who announced that its NetX360 platform now connects with portfolio rebalancing software from Blaze Portfolio and portfolio management software from Portfolio Pathway.

These new integrations will streamline the data import and export process between NetX360, which should increase the popularity of these programs among advisors who custody assets through Pershing.

In addition, Pershing’s account opening process should get a little bit smoother through the addition of Laser App form filling software, and advisors using SmartOffice CRM from Ebix will enjoy single sign-on access from their NetX360 dashboard.] Pershing LLC, a BNY Mellon company, today announced several enhancements to NetX360®, its technology platform for advisors. NetX360 now offers additional integrations with two popular portfolio management and rebalancing solutions – Blaze Portfolio and Portfolio Pathway. Also, as part of its client onboarding solution, NetX360 now provides Laser App® forms management and configuration tools. In addition to these integrations, users of the NetX360 can now directly access Ebix Smart Office customer relationship management (CRM) software via a single sign-on process.

Fox Financial Planning Network Unveils Industry-Disruptive Technology for Financial Services Sector with Intelligent Automation and Integration™ Software from PRNewswire

[Next up comes a development in workflow systems for financial advisors. For years I’ve struggled to answer the question of where an advisor’s workflow system should ultimately live. Should it be a part of CRM software, or perhaps a sophisticated document management program? Well the folks at the Fox Financial Planning Network believe the answer is neither.

Instead, they recently announced the introduction of a new middleware application called Genesis Smartware, a workflow solution that operates in the background of the key programs advisors use every day. Genesis Smartware does not replace CRM or document management workflow, but rather it complements the capabilities of existing systems by leveraging APIs and integrations to step through a series of complex workflow steps.

I believe the potential for this approach to workflow is huge, but look for Fox Financial Planning Network to take a measured approach to rolling out this platform to advisors because until now, you’ve never seen anything like it.] Fox Financial Planning Network (FFPN) announced today the availability of a revolutionary new middleware software application, Genesis Smartware™, which will facilitate sophisticated integrations between industry technology providers, streamline and automate many of the daily tasks involved in providing financial advisory services, and serve as an integration translator between older legacy and newer platforms for financial institutions.

Orion Advisor Services, LLC Releases New Discover App For Creating Customizable Online Client Questionnaires from PRNewswire

[And finally, in an effort to boost advisors’ online lead generation capabilities, Orion Advisor Services just released a new interactive app called Discover. The portfolio accounting service bureau and past sponsor of Bits and Bytes is branching out to help advisors cultivate leads and capture prospect information online. Discover is an online questionnaire that can be completely customized by advisors, and prospects who complete the questionnaire can receive insightful portfolio reports and scorecards through an integration with AdvisoryWorld.

Prospect contact information is routed automatically to Salesforce, with other CRM integrations coming soon, giving advisors better control and visibility into lead generation and management of their prospecting funnel. The Discover app is free for Orion’s existing customers, and pricing for all other advisors is still to be determined.] Orion Advisor Services, LLC, a premier portfolio accounting service provider, announced the release of Discover, an interactive app that allows RIAs to design their own unique online client questionnaires to capture and connect with prospects prior to their initial meetings.

 

Watch FPPad Bits and Bytes for November 22, 2013

Watch FPPad Bits and Bytes for November 22, 2013

TD Ameritrade Institutional Veo® open access now offers seven integrations with popular CRM software

Posted on December 20, 2012 by in Technology

Pareto Platform, Tamarac Advisor CRM, Junxure CRM and Advisors Assistant are now integrated with the custodian’s Veo® open access platform

In a press release today, TD Ameritrade Institutional announced that it has added four new integrations of CRM software to its Veo® open access platform, bringing the number of CRM integrations supported up to a total of seven.

Click to view the press release (at MarketWatch.com)

Existing CRM software integrations included Salesforce, Ebix and Redtail, where advisers can customize a dashboard to view total client holdings with data provided via TD Ameritrade Institutional Veo® open access connections.

In the press release, Jon Patullo, managing director of technology product management, TD Ameritrade Institutional, said, “Technology that helps an advisor manage a better client experience is becoming increasingly important. By integrating data between Veo and CRM systems, advisors are now armed with a more robust CRM system that can help boost productivity, improve client service, and streamline numerous tasks so advisors can spend their time on what matters most – their clients.” (see: TD Ameritrade Institutional’s Veo® Open Access to enhance trading, fee billing, and client on-boarding processes)

Since its launch in July 2010, Veo® open access now offers integrations with over 60 technology vendors spanning advisers’ critical systems including CRM, portfolio management, financial planning, and document management software. For more information about Veo® open access, visit TD Ameritrade Institutional online at http://www.tdainstitutional.com/

FPPad Bits and Bytes for August 5

Posted on August 5, 2011 by in Bits & Bytes

I spent much of the week attending a retreat to help plan the future of the financial planning profession. Add to that my commitments for Morningstar, Blueleaf, and the Journal of Financial Planning and I had a nose-to-the-grindstone schedule.

But still, you can count on my Friday updates to deliver the best tech related articles from around the financial planning industry. Here they are:

Ebix may hit a CRM sweet spot for some RIAs from RIABiz.com

[I used SmartOffice CRM from E-ZData back in 2006-2007, now part of the Ebix family. It has the potential to grow in the financial adviser space, but the CRM has a lot of work ahead of it.] For advisors looking for a happy medium, say a company with some heft whose people – and maybe even the inner workings of its computers – know the difference between an advisor and a carpet wholesaler, Ebix might be worth a look.

VirtualPlanning from Financial-Planning.com

[Think you need to meet clients in your office all the time? Think again. Here are some spotlights of advisers using remote tools like Skype and RingCentral to meet with clients on their terms.] In an era when clients can easily reach their accounts online, many planners are cutting overhead and staff and working remotely.

The Mobile Advisor from Financial Advisor

[Another article on advisers working remotely, only this time the focus is on eliminating operating overhead and infrastructure, rather than identifying specific technology to facilitate remote working.] In the wake of economic pressures on financial advisory practices, some have chosen to dramatically downsize their firms, opting to fire staff, work without an office or even give up certain types of clients.

CRM: An Untapped Engine for Growth from AdvisorOne.com

[Schwab Advisor Services VP Neesha Hathi explores survey results on advisers using (and not using) CRM effectively.] By taking advantage of these key untapped growth drivers in CRM, advisors can boost their success in three areas.

CRM Provider E-Z Data Acquired by Ebix Inc.

Posted on October 1, 2009 by in Software

E-Z Data, the provider of SmartOffice, a web-based CRM solution for financial services, was acquired by Ebix, Inc. today for $50.35 million. The acquisition will enhance the company’s existing EbixExchange platform to include E-Z Data’s robust CRM product.

Read the full press release on the Ebix Inc. website and read E-Z Data’s statement to SmartOffice customers on its website.