Tag Archives: gotomeeting

FPPad Bits and Bytes for September 6

On this week’s broadcast, a peek at Junxure’s new cloud CRM for advisers, a custom built workflow system is coming to MoneyGuide Pro, why it’s time you should stop asking clients for referrals, and more. So get ready, Bits and Bytes begins now.

(Watch on YouTube) This week’s episode is brought to you by Shareholders Service Group, offering custodial services, advanced technology, and superior client service to nearly 1,100 independent RIAs nationwide.

Shareholders Service Group

Access leading technology from Black Diamond, MoneyGuide Pro, Redtail, TRX and Envestnet through the SSG open architecture platform. You personally handle your clients’ financial needs, so let SSG be the custodian that personally serves you. For more information, visit fppad.com/ssg

Here are the links to this week’s stories of interest:

Tech Review: Junxure Cloud Reaches for the Sky from Financial-Planning.com

[Leading off is an update on Junxure CRM, as their long-awaited transition to the cloud is just about ready for prime time. Financial Planning magazine technology editor Joel Bruckenstein recently reviewed Junxure Cloud, but hesitated to issue a resounding endorsement of the product. Bruckenstein praised Junxure Cloud’s modern design, reminiscent of tiles found in Windows 8, but cited a lack of functional widgets and live integrations as reasons to wait before fully embracing Junxure Cloud. Those issues, combined with minimum retail pricing of $2,700/year for 3 users, will likely put advisers in a wait-and-see mode to determine if Junxure Cloud eventually lives up to its potential.] Over the years, Junxure has added a few additional products, including ClientView, a client portal service, and Junxure Mobile. But the one component it’s been lacking is a cloud-based CRM product, which it’s been working on for about two years. Those efforts are about to bear fruit.

Financial Planning Software Experts at Money Guide Pro Select Fox Financial Planning Network To Develop Integrated Workflow System from eReleases.com

[Next up is news from MoneyGuide Pro, the most popular web-based financial planning software program used by advisers today. This week, MoneyGuide Pro announced that it selected the Fox Financial Planning Network to develop a custom workflow system to streamline the financial plan creation process. The Fox Financial Planning Network already provides pre-built workflow templates for popular CRMs like Redtail and Grendel, but this development marks the first time a workflow system addresses the steps unique to financial planning software. With over 300 adviser members to date, the Fox Financial Planning Network has clearly positioned itself as one of the go-to providers as advisers seek comprehensive workflow systems for their business.] PIEtech, maker of Money Guide Pro (MGP), the leading financial planning software for financial advisors, officially announced today the selection of Fox Financial Planning Network (FFPN) to develop a custom workflow system to enable MGP subscribers to create financial plans more efficiently as well as to drive adoption of recently added valuable features.

This tiny Irvine company built a pro video-conf product for millions — on top of Google Hangouts from VentureBeat.com

[Now Fox Financial Planning Network is a great example of a company that uses video conferencing and webinars to share information and build their profile. So you’ve probably considered using video conferencing yourself for similar activity with clients and prospects, but have yet to find the right platform. Webex and GoToMeeting might be too cumbersome for some clients use, and Google+ Hangouts might just be a little too informal for your tastes.

One new service attempting to bridge the gap is called Business Hangouts, which claims to be the enterprise-friendly app for Google+ Hangouts. Users get all the useful features of Google+ Hangouts video chats, but also a number of add-ons like event registration, email reminders, virtual 3D rooms, and more that are attractive to enterprise users. Paid versions start at just $9 a month for up to 50 attendees, which is a very steep discount from many of the other online video conference services.] Video-conferencing is a massively turbulent space right now. Large incumbents like WebEx and GoToMeeting are fighting smaller, nimbler, and cheaper options like Blue Jeans Network and the company that actually powers Google Hangouts, Vidyo. But an tiny upstart company in Irvine, California just might unseat them all.

Stop asking for referrals and use technology to drive growth from FPPad.com

[Finally, you are well aware how important referrals are in the organic growth of your business. But one industry consultant insists that it’s time advisers stop asking their clients for referrals. Stephen Wershing, president of The Client Driven Practice and author of book Stop Asking For Referrals, recently sat down with me to talk about the things advisers *should* do to create an effective referral strategy, which includes a few technology tips as well.] Asking clients for referrals can be damaging says one expert; use technology instead to drive your business growth.

FPPad Bits and Bytes for December 7

Remember to watch today’s FPPad On Air broadcast at 4:15 pm ET with Blane Warrene.

Here are this week’s stories of interest:

Meet the wealth management firm of the future from Reuters.com

[Technology Tools for Today’s High-Margin Practice is being released in early 2013 as the 10th anniversary of their original book, Virtual Office Tools for a High Margin Practice, nears. It was a privilege to be asked to contribute to the new edition, as I submitted a chapter on collaboration tools financial advisers can use in their business. Pre-order the book on Amazon to lock in the pre-order price.] When David Drucker and Joel Bruckenstein wrote a book about technology innovations for advisers in 2002, many readers were skeptical of their recommendations to use email and create a website.

Junxure Cloud – The Clear Choice for Advisors from Junxure.com

[I will be honest: I think Junxure faces an uphill climb when it releases Junxure Cloud next year. The desktop version has so much in its interface, between notes, tasks, assets, documents, action sequences, etc. that I can’t help but be skeptical how it will translate to a web-based user interface. Junxure provided a sneak preview earlier this year (see: A sneak peek of Junxure Cloud), so take a look and decide for yourself. But give credit to Greg Friedman, the points in this article are valid; there are no overlays like there are in Salesforce, and support is handled internally and not farmed out to a third party. Will those benefits be enough to overcome the daunting interface?] Junxure attended Charles Schwab’s IMPACT® 2012 event, where we announced the spring 2013 release target for Junxure Cloud, our new web-based CRM solution. Attendees were treated to a preview demo, including how Junxure Cloud could help manage workflow, track a firm’s efficiency, and capture client documents and financial data through a wide range of integrations.

Why You Should Consider Online Meetings With Clients from RIACentral.com

[Again and again I counsel advisers that they need to be comfortable using online meeting tools like Skype, FaceTime from Apple, and Google+ Hangouts. Giving your clients options to meet with you remotely, when it is convenient for them, goes a long way in solidifying your working relationship. Here’s a good summary article from RIACentral about four key benefits of meeting online.] Meeting clients online may seem like technological overkill. After all, it’s much easier to just pick up the phone and chat, right? But, in reality, online meetings solve a myriad of practical everyday problems for you.

BeamYourScreen Releases Mikogo 4.0 Beta, Adds New Features

A new version of a popular desktop screen-sharing software called Mikogo was released today by Germany-based BeamYourScreen.

Click here to learn the details on Mikogo Version 4.0 from the Mikogo blog.

Bill recognized Mikogo as the Best Client-Facing Technology for 2010 in his column for MorningstarAdvisor.com. Mikogo is a free application advisers can use to conduct desktop screen-sharing sessions with clients when face-to-face meetings are inconvenient or impractical.

Version 4.0 is being released as an open beta, meaning the software is robust enough to be used by a large community, but periodically there may be minor issues that affect performance or usability. We invite you to download and try the latest version to see how you can engage more and more of your distant clients using simple screen-sharing meetings.

Do you have other screen-sharing applications you prefer, such as GoToMeeting, WebEx, Adobe Connect, or even Skype? Let us know by dropping a comment below and tell us how well it works (or doesn’t) in your practice.

FPPad Bits and Bytes for January 14

We were on the road for the first half of this week attending Laserfiche Empower 2011 in Los Angeles. While we took extensive notes over the 2 1/2 day event, we haven’t had the time to review and summarize them for posting (or post anything else for that matter!).

So check back in a week or two for our thoughts on Laserfiche’s potential to increase its presence in financial services.

Meanwhile, here are this week’s stories of interest:

Fidelity, Schwab and TD Ameritrade prep for arms race in mobile technology for advisors from RIABiz

In the next few months, Fidelity Investments and TD Ameritrade Holding Corp. will launch mobile apps for advisors that deliver functionality from their respective technology platforms, WealthCentral and Veo, according to the companies.

Advisor Tested: iPad proves ideal for advisors on-the-go; the surprise is the effect on clients from RIABiz

Tech Enables Convenient Client Connections, my January column at Morningstar Advisor

Growing advisory firms need easy tools they can use to collaborate with busy clients in real time when an in-person meeting is not possible or practical. Here are four screen-sharing tools that advisors should consider adding to their technology toolkit to enhance client service.

Technology Tips to Cut Costs and Increase Revenue

I participated in a webinar on June 9 hosted by InvestmentNews titled “50 Cost-Saving and Money-Making Ideas in 50 Minutes” (blogged about here).

The replay of that webinar is available here or use the embedded player below (my portion begins at the -27:50 time point).

I highlighted the following 10 technology tips to help advisers cut costs and increase revenue:

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