[Disclosure: I provided marketing services to Wealthbox within the last 12 months. See all my disclosures at fppad.com/disclaimer ]
Welcome to a new FPPad fintech briefing, Here are the top fintech stories you need to know today.
Plaid Acquires Quovo
Financial account aggregation provider Plaid started off 2019 with one of the first large #fintech acquisitions, announcing earlier this week that it will acquire Quovo, a competing account aggregation company, in a deal that Bloomberg reported could be worth roughly $200 million dollars after performance bonuses are factored in to the price.
Most consumers aren’t aware of Plaid, as the company focuses on helping other financial applications such as Venmo, Betterment, and Robinhood, connect to customer bank and credit card accounts in order to verify account information. According to a company blog post, Plaid will use the Quovo acquisition to expand its data aggregation capabilities to include investment and brokerage accounts.
SEC Fines Wealthfront and Hedgeable
In regulatory news, the Securities and Exchange Commission took its first enforcement actions on two automated investment services, commonly referred to as robo-advisors, as it fined both Wealthfront and Hedgeable for making false statements in marketing materials to potential customers.
The SEC fined Wealthfront $250,000 dollars for claiming the company would avoid all wash-sale transactions in its tax-loss harvesting algorithms, when three years of trading history showed that wash sales were indeed triggered in at least 31 percent of customer accounts. The SEC also issued an $80,000 fine to Hedgeable for allegedly misleading portfolio performance reports that included performance data from less than 4 percent of client accounts.
Wealthbox Releases All-New Mobile App for iOS
And finally, in CRM news for financial advisers this week, Wealthbox announced the release of an all-new mobile app for iOS devices. The mobile companion to Wealthbox CRM supports Touch ID or Face ID for account authentication, single-tap quick actions for frequently used functions, support for native dictation, and more.
Here’s Steve Carroll, Product Manager for Wealthbox, with more information:
The all-new Wealthbox Mobile app is completely rebuilt and and redesigned for today’s modern financial advisor. This companion app is completely in sync with the full-featured functionality the web-based Wealthbox product, and has many convenient mobile features like bio authentication and native dictation for advisors on the go.
For more information on this news and more, head over to FPPad.com/flashbriefing to find the links to today’s top stories.
On today’s broadcast, the SEC issues an alert about automated investment tools, see how Envestnet is ready to leverage its recent acquisition of Upside, and, find out which fintech buzzword has huge implications for your business.
Today’s episode is brought to you by Riskalyze, the company that invented the Risk Number™ and named as one of the world’s 10 most innovative companies in finance by Fast Company Magazine.
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[This week’s top story comes from the Securities and Exchange Commission, as the industry regulator recently released an investor alert concerning automated investment tools, more commonly known as, well, you know where I’m going.
In its five-point alert, the SEC urges all investors to understand terms and conditions of any online service, know what the limits of automated tools are and assumptions that don’t apply to their situation (say, perhaps, tax illustrations for a married couple living in California who are in the highest tax bracket), be aware that when filling out questionnaires, garbage in equals garbage out, be careful not to assume goals are the same as a generic investment time horizons based on age, and to practice good security hygiene to protect financial accounts.
So how can you use this alert to make your business more appealing to prospective clients? At the very least, be as transparent as possible about your fees and your process. Next, focus on the ongoing relationships you have with clients, because the advice you provide doesn’t end the moment a client fills out a risk tolerance questionnaire.
And finally, emphasize the breadth of your services. Yes, prudent investing is important, but it’s critical to also factor in insurance needs, tax strategies, estate planning and so much more, all of which are areas largely untouched by automated investment tools. Let’s be absolutely clear, this is your value to your clients, and if you’re not broadcasting it at every opportunity you have, you’re in danger of failing to differentiate your business from the competition.] The SEC’s Office of Investor Education and Advocacy (OIEA) and the Financial Industry Regulatory Authority, Inc. (FINRA) are issuing this alert to provide investors with a general overview of automated investment tools.
[Next up is more news from Envestnet in a follow up to the company’s summit held earlier this month in Chicago. Last week I covered Envestnet’s acquisition of Finance Logix, but this week the story is all about Envestnet’s new digital advice portal called Advisor Now™. So what is Advisor Now?
You start with the original Envestnet Advisor Suite™ for portfolio management, add in a serving of the Envestnet | Tamarac Advisor Xi platform for its CRM, portfolio rebalancing, and client portal features, mix in the online automated investment solution from Upside, blend them all together and out comes Advisor Now.
So clearly Envestnet is further positioning itself as a dominant custodian-agnostic all-in-one technology provider, and if you’re an existing Envestnet and/or Tamarac user, you’ll soon experience the benefits of Advisor Now as it gets updated according to the company’s 60-day release cycle.
But if your technology consists of integrations between separate best-of-breed solutions, I think you have some work ahead of you if your objective is to match the Advisor Now portal feature-for-feature.] Envestnet, Inc. announced that it will be launching Advisor Now™, a digital advice portal harnessing Envestnet’s core capabilities to help independent advisors demonstrate more value to clients and improve financial outcomes for investors.
[And finally, I’ve was following the chatter on Twitter this week from the Finovate Spring 2015 conference in San Jose, and one of the buzzwords that lit up the #Finovate hashtag was “frictionless.” The majority of presenters, whether they were mobile payment solutions, peer-to-peer lending networks, or even crowdfunding services to pay off medical bills, focused on eliminating the friction in financial transactions.
In fact, “frictionless” was mentioned so much that one attendee said the word should be purged from the world of banking. But think about your business for a minute. How much friction do you create for your clients? How much paper are you pushing? Are you accessible by text and video chat in addition to phone calls and face-to-face meetings? Can clients access the information they want from a smartphone?
I think it’s time you look at your business from the client’s perspective and identify all the processes that generate friction. For each process, figure out how technology can streamline what you do and reduce the time and effort required to get something done. That sounds like a pretty useful activity for a Friday afternoon if you ask me.
Oh, and if you want to know which three companies from Finovate are worthy of attention on my radar, they are Hedgeable, for their online investment service featuring active management and alternatives, Vanguard, for their clever 3D graphs of diversification illustrations, and Trizic, yet another online investment service that can be white labeled by financial advisors.] It’s time to relegate the phrase ‘frictionless’ to the FinTech trashbin.
Here are stories that didn’t make this week’s broadcast:
As someone who has been a proponent of the paperless office for many, many years, I often feel a sense of frustration at the number of paper-driven activities still prevalent in our industry.
