Tag Archives: Laser App

FPPad Bits and Bytes for April 1, 2016

Posted on April 1, 2016 by in Bits & Bytes

On today’s broadcast, Betterment raises $100 million in fresh capital, Fidelity tests FidelityGo, Schwab pulls the plug on OpenView Integrated Office, and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

First, a heads up, Steve and I will be on the road later this month covering the massive NAB 2016 event, scouring the exhibit halls for technology you can use to make great videos and podcasts, followed by the 2016 Shareholders Service Group conference in San Diego. Visit fppad.com/subscribe and sign up today so you don’t miss any of our coverage from the events.

Betterment Raises $100 Million from Betterment.com

[Now on to this week’s top story which comes from Betterment, as the automated investment service raised another $100 million dollars in venture capital, bringing the total amount they’ve raised to $205 million. Betterment is pulling away from a crowded field of robo competitors, now servicing over 150,000 customers, managing $3.9 billion in assets, and valued at a reported $700 million.

Betterment says they will use the funding to grow the Betterment for Business 401(k) platform and the Betterment Institutional offering for you, the financial advisor.

But despite all the money raised and what they say about being their customer’s central financial relationship, Betterment’s questionnaire still doesn’t tell customers that they should pay off high interest credit card debt or build up an emergency fund first before investing. Oh, that’s right, customers can find that advice somewhere on the blog.

So I’ll reiterate what I posted on Twitter this week: Betterment, I hope you use the money to make unbiased fiduciary advice accessible & affordable to everyone.

If you want to read more about the latest round of Betterment’s funding, head over to fppad.com/183 for the links to this week’s top stories.] Today marks an important milestone for Betterment and our more than 150,000 customers who have invested over $3.9 billion with us. We’re excited to announce that Betterment has closed a $100 million investment, led by a new partner, Kinnevik.

Fidelity Starts Testing Robo-Adviser Service on Existing Clients from Bloomberg.com

[Next up is news from Fidelity, as the company announced plans to begin testing Fidelity Go, its own automated investing service for retail investors, with roughly 500 customers this week, with an official rollout sometime in the second half of this year.

If you remember back to November of 2015, Fidelity broke off its relationship to promote Betterment Institutional to advisors, and then coincidentally announced the Fidelity Go retail product that competes more or less with Betterment. Fidelity Go will feature investment portfolios managed by Geode Capital Management, all in fees at 39 basis points or lower, automatic rebalancing, but no tax loss harvesting.

With Fidelity Go as a retail offering, you should know that Fidelity told me that a B2B version is under development, and while they couldn’t give me a solid release date, they did say the offering will be customized to your needs as an advisor.

Nevertheless, Fidelity joins Charles Schwab as an institutional custodian with an automated investment solution in the retail space, but at no platform fee in exchange for a little extra cash allocation, Schwab Intelligent Portfolios, in my opinion, is going to be tough to beat.] Fidelity Investments, the second-largest U.S. mutual fund company, will test an automated-investment service starting Wednesday on a small group of existing customers. Fidelity plans to offer the service to the public in the second half of this year.

Schwab Unplugs Its Customized Version of Salesforce from WealthManagement.com

[And speaking of Schwab, this week’s final story is news that Schwab Advisor Services is discontinuing the Schwab OpenView Integrated Office solution effective July 31. Roughly 150 firms are using the solution, so they’re going to have to find some other technology to replace Integrated Office, specifically the custom version of Salesforce that came with it.

The link to the story at fppad.com/183 has the details on options for affected advisors, including using Salesforce with Schwab OpenView Gateway or migrating to a completely new CRM, but here’s the angle I want to focus address.

This is absolutely an example of what can happen when you choose a custodian’s proprietary solution for a part of your technology. How committed is that custodian going to be to offer that technology over the lung run? In this case, Schwab, for whatever reason, is shutting down Integrated Office, leaving 150 advisors with just three months to figure out what to do.

So I don’t blame you one bit for getting a little uneasy when custodians offer proprietary technology solutions to you that they own and control. But with more custodian acquisitions of technology on the horizon, I’m afraid this is a risk you’re going to have to assume more frequently as time moves on.

One more thing: if you want a firm with Salesforce experience in financial services, get your pencils out, because you should consider contacting LiquidHub, Concenter Services, Navatar, Salentica, or AppCrown.] One hundred fifty Charles Schwab advisors must find a new client relationship manager (CRM) by July 31.

Here are stories that didn’t make this week’s broadcast:

Envestnet | Tamarac Rolls Out New Household Structure and Service Team Functionality in Advisor View™ Client Portal from PRNewswire.com

Envestnet | Tamarac has launched four major software updates designed to strengthen RIAs’ online engagement with clients. The roll-out is part of the firm’s March 2016 technology release.

Advyzon Integrates Laser App Software to Enhance Client Advisor Relationship from LaserApp.com

Laser App Software, the premier provider of forms automation and management software for the securities and insurance industries, has announced that Advyzon, an all in one cloud-based platform combining portfolio management, performance reporting, CRM, client portal and planning, integrated with Laser App Software to enhance its client dashboard.

Marketware International is pleased to announce that it has become a new member of the IBM Watson Ecosystem Partner Program.

Our team has been hard at work creating the AdvisorQA mobile product experience for Financial Services. It provides a new mobile Content Management and Social Collaboration tool that utilizes the cognitive computing and research capabilities of IBM Watson.

 

Watch FPPad Bits and Bytes for April 1, 2016

Watch FPPad Bits and Bytes for April 1, 2016

FPPad Bits and Bytes for October 16

Posted on October 16, 2015 by in Bits & Bytes

On today’s broadcast, Morningstar says it will acquire Total Rebalance Expert, LogMeIn acquires LastPass, and Laser App doubles down on technology training for advisors.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

Morningstar, Inc. to Acquire tRx Investment Portfolio Rebalancing Platform for Advisors from Morningstar

[Let’s get right to this week’s top story which comes from Morningstar, as the investment research company just announced that it will acquire Total Rebalance Expert, the portfolio rebalancing solution created by Sheryl Rowling back in 2008. Terms of the acquisition were not disclosed, but my take on this news is that it’s a big positive for both companies, and here’s why.

First, Morningstar has provided back-office technology to thousands of advisors in the form of Morningstar Advisor Workstation and Morningstar Office, but for years advisors have complained that the internal portfolio rebalancing tool lacked some of the more sophisticated features found in competing solutions. So acquiring TRX closes this gap in Morningstar’s technology platform.

And for TRX, what began as a personal project for Sheryl Rowling’s own RIA has grown into a legitimate player in the portfolio rebalancing marketplace with over 175 firms already on board. But in order to take TRX to the next level, it’s going to require additional investments in development, marketing, and customer service, and that’s where Morningstar has the potential to add tremendous value.

This news is the latest in a string of fintech acquisitions this year that includes eMoney, Advent, LearnVest, Finance Logix, Upside Advisor, Guide Financial, and Yodlee. So, I think it’s time we have a chat. Come on, bring it in.

The independent technology providers you use today are in play. Fintech is hot right now, and there’s a lot of cash available, so don’t be surprised if one of the core solutions you use announces it’s going to be acquired.

Now I’m not saying you need to make an exit plan for each piece of technology you use, but I’m going do my best to keep you up to date on what’s happening, and offer suggestions where I feel appropriate if you need to make a move to an alternate solution. Ok? Ok.] Morningstar, Inc. (NASDAQ: MORN), a leading provider of independent investment research, has entered into a definitive agreement to acquire Total Rebalance Expert (tRx), an automated, tax-efficient investment portfolio rebalancing platform for financial advisors, from FNA, LLC. Morningstar expects to complete the transaction in November 2015.

LastPass Joins the LogMeIn Family from LastPass, and

Joining forces with LastPass from Meldium, and

LogMeIn now owns LastPass – here’s how to migrate to 1Password from TroyHunt.com

[Next up is more acquisition news as LogMeIn, the remote access software provider, announced that it will acquire LastPass, the popular password manager solution, for $110 million. This follows the company’s September 2014 acquisition of Meldium, another password management tool, with a price tag of $15 million.

Now LastPass is the solution I use to manage passwords to hundreds of online accounts, so I am paying very close attention to what’s going to happen to the product in the near future. One thing LogMeIn did say on their website is that users of Meldium will be encouraged to transition to a comparable version of LastPass in early 2016.

But much of the online chatter I’ve read about LogMeIn mentions terrible customer service experiences and frustrating billing issues, so I admit that I’m considering competing solutions like 1Password or Dashlane, but I’m not making any moves just yet. Nevertheless, I’ve saved a great article that walks through the steps of extracting all my password data from LastPass to migrate to another service in case I might need it in the future, and you’ll find that link along with this episode’s top stories.] It’s a big day here at LastPass. We’re thrilled to announce that we’re joining LogMeIn.

Laser App doubles down on technology training at its first Advisor Con event in Las Vegas from FPPad

[And finally, a few days ago I attended the first-ever Advisor Con event hosted by Laser App Software in Las Vegas. The agenda at Advisor Con was filled with training sessions, and not just on Laser App software, but training for all of the technology providers who where in attendance.]

 

Watch FPPad Bits and Bytes for October 16, 2015

Watch FPPad Bits and Bytes for October 16, 2015

Laser App doubles down on technology training at its first Advisor Con event in Las Vegas

Posted on October 15, 2015 by in Conferences

In its first Advisor Con event, Laser App gathered advisors in Las Vegas and doubled down on providing technology training resources.

As technology adoption continues to be a challenge for many financial advisors, Laser App met the issue head on with a new event dedicated to technology training.

In this three video series from the first-ever Laser App Advisor Con event, you’ll see how the company kicked off its inaugural conference by putting technology vendors front and center to highlight the value they bring to advisory firms.

Advisor Con Day One Kickoff

What you’ll learn in this video: My top three takeaways from the morning sessions, including MoneyGuidePro, Riskalzye, and Silanis.

Advisor Con Day One Provider Presentations

What you’ll learn in this video: Hear the tips technology providers want Advisor Con attendees to take back to their office.

Advisor Con Day Two Training

What you’ll learn in this video: Find out why Laser App dedicated an entire day of the Advisor Con agenda to technology training sessions.

Veo One preview from the National LINC 2015 Conference

Posted on January 31, 2015 by in Conferences

I just returned from TD Ameritrade Institutional National LINC 2015 Conference in San Diego where I produced a couple of videos covering the technology updates from the event.

Veo® Vendor Village

First, you can get a glimpse of the “vendor village” TD Ameritrade Institutional configures for the technology providers that are integrated with the open access capabilities of the Veo® platform.

Nearly 40 of the 85+ integrated providers were on site providing demos of their technology to the thousands of advisors in attendance.

With over 85 integrated vendors, you may see several new companies that you haven’t heard of before, including Advizr, Vanare, and Upside.

Veo One™

Next up is a preview of Veo One™, TD Ameritrade Institutional’s updated online dashboard designed to be a single source for an advisor’s daily workflow.

Veo One is currently in a private testing period with select advisers, and the official rollout is anticipated in late summer or early fall of 2015.

The first five Veo One integrations will include DocuSign® and Laser App Anywhere for account opening, financial planning software from MoneyGuidePro™, Orion Advisor Services for portfolio management, and Redtail Technologies for CRM.

FPPad Bits and Bytes for August 22

Posted on August 22, 2014 by in Bits & Bytes

On today’s broadcast, LPL Financial unveils new back-office technology for its representatives. Will the tools set a new bar for advisor productivity? Laser App continues to expand its library of fillable forms. Can you guess how many paper forms have avoided the shredder? And, did you know you can now build a “robo shield” for your business? Find out what steps you should be taking right now to differentiate yourself from the online advisor competition.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Now available as a part of the Orion Advisor Services platform, TRX features tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are the links to this week’s top stories:

LPL Financial Unveils Next Generation ClientWorks Platform for Advisors at focus14 Annual Conference from Marketwatch, and

LPL Financial Announces Expansion of CRM Offering for Advisors at focus14 Annual Conference Through New Relationship With Redtail Technology from PRNewswire

[This week’s top story comes from LPL Financial, the nation’s largest broker-dealer with over 13,000 representatives, who held it’s annual Focus conference in San Diego last week. On the technology front, LPL unveiled ClientWorks(SM), a completely new technology solution that should offer expanded functionality and more seamless integrations.

Victor Fetter, chief information officer at LPL Financial, told attendees that ClientWorks is designed to work on any device, including phones and tablets, will feature streamlined workflows for account opening and trading, and will offer business analytics to increase advisor productivity. The first phase of ClientWorks, including a Resource Center library, will release later this fall, with the full ClientWorks suite anticipated sometime in the Spring of 2015.

Also making news at the Focus event was the announcement of new relationship between LPL Financial and Redtail, the leading web-based CRM for financial advisors. Beginning in October, LPL representatives will be able to subscribe to Redtail for $50 per month for each 15-user database, and the CRM will likely feature a tighter integration with LPL data once ClientWorks rolls out next year.] LPL Financial LLC, the nation’s largest independent broker-dealer*, an RIA custodian, and a wholly owned subsidiary of LPL Financial Holdings Inc. LPLA, +0.80% today unveiled ClientWorksSM, a next-generation technology solution for advisors and institutions that will seamlessly integrate and expand its offerings.

Laser App Software Sees Continued Growth With New Custodian and Broker-Dealer Clients from Marketwired

[Another event held in San Diego last week was the Laser App 2014 Conference. If you haven’t seen them already, I filmed five videos on site providing highlights of the educational sessions as well as the networking events, which included some pretty epic surfing attempts by attendees, including yours truly.

While the company did not make any specific new product announcements, Laser App did provide an update on how widely the solution is being used across the financial services industry. There are now over 32,000 forms in the Laser App library accessed by over 115,000 users, and the company estimates that documents in its library have been processed in some way, shape or form over 45 million times. Clearly a lot of business is being streamlined with the Laser App solution.] From its 2014 Financial Services Conference, Laser App Software is pleased to announce it has added 40 new customers so far in 2014. The forms-filling and automation management software provider sites the growing need for advisor efficiency as a key driver of broker-dealer and advisor adoption of its solutions.

 Fox Financial Planning Network Announces New Industry Whitepaper: “How to Build a Robo-Shield™ for Your Financial Advisory Firm: 20 Effective Tactics to Marginalize the Rise of Robo-Advisers” from Marketwatch

Use this link to download the white paper.

[And finally, while at the Laser App conference last week, Deborah Fox of the Fox Financial Planning Network took the opportunity to introduce a new white paper to financial advisors. Titled “How to build a robo-shield™ for your financial advisory firm,” the nearly 40-page white paper offers 20 tactics you can implement right now to differentiate your business from the online software-based investment services.

Fox recommends strategies like focusing on a specific client niche or specialty, building service teams of two advisors and one admin, defining and then automating workflows in your business, and much more.] Fox Financial Planning Network (FFPN) announced today the availability of a new industry white paper that identifies ways advisors and institutions will need to enhance their business model and service offering to counteract the threat from online investment advice platforms known as ‘Robo-Advisers.’

Here are stories that didn’t make this week’s broadcast:

The Power of Marketing Videos for Financial Advisors from GuideVine

With high consumer demand, it’s clear that creating personable, tailored marketing videos can offer an efficient and powerful way to attract new clients.

External IT puts Junxure on its virtual desktops from InvestmentNews

External IT has added the office-management software offered by Junxure to the applications it can include within the cloud-based virtual desktops it creates for advisers.

 

Watch FPPad Bits and Bytes for August 22, 2014

Watch FPPad Bits and Bytes for August 22, 2014

Laser App 2014 Conference highlights: Day Two and recap

Posted on August 18, 2014 by in Conferences, Software, Technology

Fox Financial Planning Network publishes new “robo shield” white paper, ActiFi’s Spenser Segal on technology adoption, and more

The Laser App 2014 Conference in San Diego wrapped up last week, offering over 200 attendees insights on ways technology can streamline the client service experience. A variety of vendors with CRM, document management, electronic signature, practice management solutions, and more delivered valuable takeaways centered around efficient form creation and processing, which the Laser App platform aims to simplify.

Watch the day two highlight video below, which is followed by a conference recap video with feedback from conference attendees about the benefits of attending the Laser App 2014 conference. (or watch the Laser App 2014 Conference YouTube playlist)

Day two highlights

In the opening session on day two, Deborah Fox, CEO & Founder at Fox Financial Planning Network, unveiled a new white paper fresh off the company’s electronic publishing platform.

The white paper, titled How To Build A Robo-Shield™ For Your Financial Advisory Firm: 20 Effective Tactics To Marginalize The Rise Of Robo-Advisers, can be downloaded for free from the company’s website. In nearly 40 pages, the Robo-Shield white paper details tactics to differentiate an advisory business from the online-based investment advisor services, including specific niche development, Tier 2 service models, automated workflows, and more.

Laser App 2014 conference recap

As you can see from the video coverage, Laser App hosts one of the hidden gems among industry conferences. Quite a number of influential vendors and product providers attended the event, and many company presidents and CEOs took the stage.

Laser App 2014 conference attendees learned how to leverage their existing Laser App relationship and also identified new solution providers and integrations that can extend the benefits of Laser App into different areas of their business. All in all, I enjoyed my time at the conference, which offered a great combination of education, networking, and socializing, all in sunny San Diego.

WaveHouse networking event

In addition to the education and exhibit hall opportunities, attendees had several opportunities to let loose, kick back, and network with like-minded peers.

So for an added bonus, here is a video from the first networking event held at the WaveHouse San Diego.

Laser App 2014 Conference Badge

Laser App 2014 Conference highlights: Day One

Posted on August 13, 2014 by in Software, Technology

Laser App adds 40 new relationships in 2014, offers over 32,000 forms in its library

I’m attending the Laser App 2014 Conference in San Diego this week, and I’m trying some new things with content distribution. Check out the video below that recaps the company’s announcements about its new relationships in 2014, form library growth, and total number of forms processed by all of its users. (click here to watch on YouTube)

32,000 forms and growing

Ed Beggs, Laser App founder and CEO, told an audience of over 200 advisors, vendors, and other technology players that the company brought on 40 new relationships so far in 2014, which includes 38 broker-dealers and two custodians.

The Laser App form library now offers over 32,000 unique documents to facilitate transactions of all kinds, and now has over 115,000 users worldwide.

45 million served

To date, over 15 million forms have been downloaded through the Laser App platform. The average form gets processed three times by users, meaning over 45 million unique forms have been processed through Laser App software.

Conference preview

To set up the Day One footage, I filmed a shot conference preview with my rig to test the real-time editing and publishing through the conference facility’s Internet connection. This has been a fun learning experience, so look for more same-day coverage of events around the financial services technology landscape. (click to watch on YouTube)

FPPad Bits and Bytes for November 22

Posted on November 22, 2013 by in Bits & Bytes

On this week’s broadcast, learn about new technology offerings from two of the top institutional custodians, a bold new workflow platform launches with the potential to revolutionize the way you use technology, and a new app is introduced to fill your prospecting funnel with qualified leads.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are this week’s top stories:

Schwab IMPACT 2013 Report: All the technology trends advisors can’t miss from FPPad

[This week’s top story comes from Schwab Advisor Services, who unveiled several technology initiatives at their annual Schwab IMPACT conference last week. Capitalizing on four technology trends of Big Data, Mobile, Cloud and Integration, Schwab’s Neesha Hathi announced the company is working on Project PM2, a completely new, cloud-based portfolio management software solution.

Hathi also said Schwab is piloting mobile app development for advisors called OpenView Mobile, giving advisors a white-labeled app in the popular app stores that clients can use to view their account information.

Project PM2 and OpenView Mobile just scratch the surface of all of the announcements made at IMPACT, so be sure to read the main story for all the details.] Schwab IMPACT 2013 kicked off its pinnacle event in Washington, D.C. this year with a big focus on the technology trends sure to change the financial services industry in the foreseeable future. Here are the most important technology announcements provided by various members of the executive team inside Schwab Advisor Services.

Pershing Enhances NetX360® Platform with Additional Third-Party Technology Integrations from PRNewswire

[Another custodian that just introduced new technology integrations is Pershing, who announced that its NetX360 platform now connects with portfolio rebalancing software from Blaze Portfolio and portfolio management software from Portfolio Pathway.

These new integrations will streamline the data import and export process between NetX360, which should increase the popularity of these programs among advisors who custody assets through Pershing.

In addition, Pershing’s account opening process should get a little bit smoother through the addition of Laser App form filling software, and advisors using SmartOffice CRM from Ebix will enjoy single sign-on access from their NetX360 dashboard.] Pershing LLC, a BNY Mellon company, today announced several enhancements to NetX360®, its technology platform for advisors. NetX360 now offers additional integrations with two popular portfolio management and rebalancing solutions – Blaze Portfolio and Portfolio Pathway. Also, as part of its client onboarding solution, NetX360 now provides Laser App® forms management and configuration tools. In addition to these integrations, users of the NetX360 can now directly access Ebix Smart Office customer relationship management (CRM) software via a single sign-on process.

Fox Financial Planning Network Unveils Industry-Disruptive Technology for Financial Services Sector with Intelligent Automation and Integration™ Software from PRNewswire

[Next up comes a development in workflow systems for financial advisors. For years I’ve struggled to answer the question of where an advisor’s workflow system should ultimately live. Should it be a part of CRM software, or perhaps a sophisticated document management program? Well the folks at the Fox Financial Planning Network believe the answer is neither.

Instead, they recently announced the introduction of a new middleware application called Genesis Smartware, a workflow solution that operates in the background of the key programs advisors use every day. Genesis Smartware does not replace CRM or document management workflow, but rather it complements the capabilities of existing systems by leveraging APIs and integrations to step through a series of complex workflow steps.

I believe the potential for this approach to workflow is huge, but look for Fox Financial Planning Network to take a measured approach to rolling out this platform to advisors because until now, you’ve never seen anything like it.] Fox Financial Planning Network (FFPN) announced today the availability of a revolutionary new middleware software application, Genesis Smartware™, which will facilitate sophisticated integrations between industry technology providers, streamline and automate many of the daily tasks involved in providing financial advisory services, and serve as an integration translator between older legacy and newer platforms for financial institutions.

Orion Advisor Services, LLC Releases New Discover App For Creating Customizable Online Client Questionnaires from PRNewswire

[And finally, in an effort to boost advisors’ online lead generation capabilities, Orion Advisor Services just released a new interactive app called Discover. The portfolio accounting service bureau and past sponsor of Bits and Bytes is branching out to help advisors cultivate leads and capture prospect information online. Discover is an online questionnaire that can be completely customized by advisors, and prospects who complete the questionnaire can receive insightful portfolio reports and scorecards through an integration with AdvisoryWorld.

Prospect contact information is routed automatically to Salesforce, with other CRM integrations coming soon, giving advisors better control and visibility into lead generation and management of their prospecting funnel. The Discover app is free for Orion’s existing customers, and pricing for all other advisors is still to be determined.] Orion Advisor Services, LLC, a premier portfolio accounting service provider, announced the release of Discover, an interactive app that allows RIAs to design their own unique online client questionnaires to capture and connect with prospects prior to their initial meetings.

 

Watch FPPad Bits and Bytes for November 22, 2013

Watch FPPad Bits and Bytes for November 22, 2013