On today’s broadcast, Betterment launches 401k plans for business, Morningstar updates its iPad app for advisors, Vestorly raises a new venture capital, and more.
[This week’s top story features Betterment, as the automated investment service announced the official launch of Betterment for Business, the company’s 401(k) plan for employers.
Earlier this month, Betterment for Business received a very strong endorsement from the founder of a start-up called Estimize, saying the plan was so easy to set up that it could potentially crush the 401(k) industry.
With plan fees ranging from 60 basis points all the way down to 10 basis points for billion-dollar plans, and an interface built for ease of use, Betterment’s offering might actually be one that you recommend to your small business-owner clients, and you might even consider it for your own company’s 401(k) needs.
Among large 401(k) plans, established providers like Vanguard, Fidelity, and Financial Engines have a sizable advantage, but underserved companies establishing their first 401(k) plan should see Betterment as a very attractive solution.
This reminds me of how Betterment targeted young underserved investors back in 2010… huh.] Betterment, the largest automated investing service, today announced the official launch of Betterment for Business. The new 401(k) platform, which uses smarter technology and includes personalized investment advice for all plan participants, is now live for a charter group of plan sponsors and participants.
Started our 401K plan for @Estimize with @betterment today, was so easy to set up, amazing product, gonna crush that industry
Vestorly, Inc. the leading content marketing platform in financial services headquartered in New York City, today announced a Series A round of funding of $4.1 million.
Today, we’re making Office even easier for customers to use with cloud storage providers by adding real-time co-authoring with Office Online for documents stored in partner cloud services, extending our Office for iOS integration to all partners in the CSPP, and enabling integration between Outlook.com and cloud storage providers Dropbox and Box.
On today’s broadcast, Advizr launches its eponymous financial planning software. Will its easy-to-use interface win adoption from advisors? iQuantifi actually wants to be known as a robo advisor. Find out how soon you might be using this automated planning tool in your business. And, we’ve all seen our fair share of awful PowerPoint slides. Learn about the new app Microsoft is releasing that can inject some inspiration back into your presentations.
This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.
TRX features tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx
Before I get to the links to this week’s top stories, first answer this live poll:
Now here are the links to this week’s top stories:
[This week’s top story comes from who else, Joel Bruckenstein, as he reviewed a new entrant to the financial planning software space called Advizr. In his November column for Financial Planning magazine, Bruckenstein offers an overview of Advizr’s easy to use interface, designed to make a financial plan from start to finish in about 20 to 30 minutes.
Now Advizr is not the most comprehensive planning software on the market, but that’s by design in order to make the data intake and plan calibration process as straightforward as possible. One desirable characteristic is that you can send a link to clients who then enter their own information into a plan using the Advizr wizard. Advizr automatically creates a preliminary financial plan for you that you can review, customize and tweak to create the finished plan along with action steps for clients.
Note: The new myMoneyGuide Lab from MoneyGuide Pro uses a similar strategy, so watch the video to learn more. And look for the chicken!] Over the past several years, few new players in the financial planning space have developed innovative software. Instead, innovation has mostly come from more established names, such as MoneyGuidePro, Finance Logix and Advicent (which makes NaviPlan). So it’s refreshing to see a small startup, Advizr, enter the fray with a somewhat fresh approach to financial planning.
[Next up is news of another financial planning software solution called iQuantifi, but what makes iQuantifi different is that the company enthusiastically embraces the robo advisor moniker. I first connected with iQuantifi founder Tom White when he demoed an early version of his software at Finovate Spring 2012 in San Francisco.
Since then, White has made significant updates to the platform, attracted some early-stage venture capital, and just recently announced plans to introduce a version of iQuantifi for use by advisors.
But like Advizr that I mentioned earlier, White says that iQuantifi deals with “level one financial planning,” and not the complicated needs of high net worth investors. But for less than $100 a year for consumers, iQuantifi is an attractive bridge between the custom financial plans created by advisors for a few thousand dollars and no plan at all. Nevertheless, iQuantifi deserves a spot on your radar if you’re interested in delivering basic, scalable planning to emerging clients at an affordable price.] Tom White used to be a human financial advisor. Now he runs a fully automated virtual advisor called iQuantifi, and he’s embraced his new role. “We consider ourselves to be the only true robo advisor. We’re not afraid of that word because we’re here to help,” he said earlier this autumn during his allotted seven-minute presentation at Finovate, a conference in New York City showcasing the future of financial and banking technology.
[And finally, all this talk about financial plans makes me think of how you use presentations to convey information to clients. If you’re guilty of committing death by PowerPoint, there are a number of alternative tools out there like Prezi, SlideShark, and Haiku Deck, but Microsoft isn’t going to let those products take users away from it’s bread-and-butter presentation software.
So this week, Microsoft started offering preview invitations to Sway, a new app you can use to easily create elegant presentations that work across most devices. Sway is a web-based app that uses photos, videos, and files from your computer, social media accounts, YouTube, and cloud storage services. If you’re ready to migrate away from uninspiring PowerPoint templates but don’t want to leave the Microsoft ecosystem, Sway might just be the app you’re looking for.] We can’t even remember the last time we saw someone under 30 fire up a PowerPoint instead of a Prezi when giving a talk. Microsoft hopes to put the kibosh on that with Microsoft Sway, its new presentation app.
Here are the stories that didn’t make this week’s broadcast:
There were a number of announcements that came out of the recently concluded Advent Connect conference, but the one that intrigued me was the news surrounding the next version of Black Diamond’s Blue Sky platform.
On today’s broadcast, Microsoft discloses a zero-day vulnerability that affects nearly all Windows operating systems. See what you need to do right now to protect your systems from attack. inStream inks a partnership with BAM Advisor Services. Learn why this could be a big deal for the startup wealth management software provider. And, cyber attacks scare even the most security-conscious advisors. Find out about a new assessment service that can help defend your business from online attacks.
Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.
In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.
Before I get to the links to this week’s top stories, first answer this live poll:
[This week’s top story involves the hot topic of cybersecurity, as Microsoft disclosed a scary vulnerability in nearly every version of Windows on the market. So if you’re watching on a Windows machine, you need to pay attention. Mac users, you can go top off your Halloween candy.
Ok, so the vulnerability allows attackers to exploit Microsoft’s Object Linking and Embedding technology, better known as OLE, by sending you a Microsoft Office file with malicious code inside. If you open document, the attacker can gain access to your account’s rights and permissions and can remotely execute code on your computer. The potential for damage isn’t that great if your account has limited permissions, but if your account has administrative rights, then really bad things can happen. Pretty scary, huh? (scream)
So here’s what you need to do right now: first, remind everyone in your business once again never to open suspicious Microsoft Office documents, especially PowerPoint files, that are attached to dubious emails.
Then, to patch this vulnerability, head over to fppad.com/145 to find the link to Microsoft’s Security Advisory that contains the instructions on how to get the update. Now would also be a good time to make sure you’re current on all of your Windows updates.] Microsoft issued a security advisory this week with details of a zero day vulnerability that affects every supported version of the Windows operating system with the exception of Windows Server 2003.
[Ok Mac users, you can come back now, because next up is a story from Buckingham Asset Management and BAM Advisor Services, as the joint companies announced the selection of inStream as its wealth management platform for their 370 affiliated advisors.
You have to go way back my episodes in January for news on inStream, when the company announced that it would switch from a free plan to one that costs roughly $2,400 a year to use. But under the new strategic partnership, advisors who are part of the BAM Alliance will have full access to the inStream platform for no additional cost.
This is a big deal for inStream, as Buckingham Asset Management and BAM Advisor Services collectively manage or administer over $23 billion in assets, making them one of the largest RIAs in the country. So you might want to raise inStream a little bit higher on your radar, as I expect you will be hearing more from the company regarding new partnerships and financial planning functionality.] Buckingham Asset Management/BAM Advisor Services, one of the country’s largest independent wealth management enterprises, has chosen the inStream planning-centric wealth management software platform to serve the more than 370 advisors representing the more than 140 client firms in its network.
[And finally, cybersecurity raises its ugly head once again to finish this week’s episode, but this time the news comes from Investment Technology Partners, a cloud IT provider to RIAs. Earlier this week, ITP announced it is now offering IT infrastructure assessments to RIAs to identify ways you can proactively build up your defenses against online attacks.
ITP’s assessment consists of a pre-visit questionnaire, an onsite inspection, and a post-visit follow-up, all in an effort to help you update your policies and procedures to address cybersecurity risks. Back in episode 129, I told you about the SEC’s new cybersecurity initiative and potential for increased enforcement around this area, so if you’ve been sitting on your hands since then, let this serve as another reminder that you now have a variety of providers you can engage to navigate you through this challenging landscape. In addition to ITP, popular cybersecurity audit providers include Itegria, Envision RIA, External IT, True North Networks, Right Size Solutions, and more.] Investment Technology Partners, an outsourced cloud IT provider focused in the Independent Registered Investment Advisory marketplace has begun conducting IT infrastructure assessments for RIA firms who have engaged them be sure their firms can positively respond to the an SEC audit looking into cybersecurity policies.
Here are the stories that didn’t make this week’s broadcast:
http://online.wsj.com/articles/td-ameritrade-offers-robo-technology-to-advisers-1414013725 from WSJ.com
TD Ameritrade AMTD +0.39% is making robo technology available to the 4,000 independent registered investment advisers who use its custody and trade clearing services. The technology is coming from a fledgling San Francisco firm, Upside Financial LLC, and is in the final stages of being added on to the Omaha, Neb.-based brokerage firm’s systems that are used by independent advisers to manage client money.
A strategic partnership between United Capital and the founders of financial planning tool FlexScore led United Capital acquiring a Modesto-based firm with $320 million in assets.
Junxure has released an enhancement to Junxure Cloud, the first major upgrade to the cloud-based CRM program used by RIA firms and broker-dealer reps since its launch this summer.
Encrypt sensitive information, planners are routinely warned by security experts. Many states even require it. But there’s also confusion out there among advisors about the nuts and bolts of encryption.
Erado, an innovator in electronic communication compliance, announced today that it has expanded its partnership with Investacorp, Inc., to include Erado’s email archiving and all-encompassing social media compliance platform.
On today’s broadcast, Google ups the ante among office mobile app providers. Will the enhancements be enough for you to leave Office 365? Dropbox and Amazon want your cloud file storage business. Find out who has the features and pricing that are right for your firm. And, creating time-lapse videos just became a whole lot easier. Learn how you can use a new iPhone app for an interesting twist on your website’s contact page.
Today’s episode is brought to you by the 2014 T3 Enterprise Conference, exclusively designed for the technology needs of broker-dealers and financial enterprises.
If you’re looking for the best place to monitor trends in broker-dealer technology, you need to come to Atlanta November 11th through 13th. Reserve your spot today by visiting t3enterpriseconference.com
[This week’s top story comes from Google, as the Internet search giant released a new app for iOS devices called Slides. Originally contained inside the Google Drive app, Slides is now the latest stand-alone app from Google to round out its mobile office productivity suite, which includes the previously-released Google Docs and Google Sheets apps.
This now rounds out Google’s mobile office toolkit, matching, at least in basic functionality, the Pages, Numbers, and Keynote apps from Apple, and the Office 365 apps of Word, Excel and PowerPoint most advisors know, and may or may not love.
The apps are free to use if you have a Google account and are included in Google Apps for Business subscriptions, priced at $50 per year per user. So if you don’t need any of the complex features in the Microsoft Office apps, the Google office apps may be everything you need to manage your business on the go at an affordable price.] Google on Monday released presentation app Slides alongside updates to existing iOS apps Docs and Sheets, offering a free Web-connected alternative to similar productivity suites from Microsoft and Apple.
[Next up is news on two cloud file storage services, Dropbox and Amazon Zocalo. First up is Dropbox, which announced this week that the company is upgrading it’s Pro plan to offer better security controls when sharing files and folders with others. Also new is an improved remote wipe feature. Before this update, any files synchronized to a device that later became unlinked from a Dropbox account would still stay on the device. Now with the updated remote wipe feature, that’s no longer the case.
And the storage space of the Dropbox Pro plan was increased to one terabyte with pricing remaining at $9.99 per month.
But a new service competing directly against Dropbox Pro users is Amazon’s Zocalo, which is now available for the general public after being in a limited preview for a few months. Designed with enterprise users in mind, Zocalo can integrate with Microsoft’s Active Directory services for user permissions and administration. Pricing for Zocalo starts at $5 per month per user for 200 gigabytes of data, and with all these options now for cloud file storage, it’s hard even for me to keep everything straight. But if you head over to fppad.com/138, I’ve linked to a handy chart from Gizmodo with the details of many of the top cloud file storage providers.] We first launched Dropbox to help you simplify your life. Since then, you’ve told us that Dropbox does more than just that — it enables anyone with an idea, project, or passion to create amazing things.
[And finally, my last story will give you something to do to add some creativity to your weekend. Earlier this week, Instagram released a new app for iOS called Hyperlapse. The Hyperlapse app allows you to record several minutes of video on your iPhone and condense down to a quick time-lapse video with some added video stabilization. So why is this relevant to you as an advisor?
Here’s one idea on how you can use the Hyperlapse app in your business. The next time you drive to your office, mount your phone to your dashboard and record the route you take to get there. The hold your phone while you walk into your building and go to your office, and then create a Hyperlapse video from that footage. Post that Hyperlapse video next to your address on your website’s contact page. That way, anyone who is going to visit your office for the very first time can actually see where they should park and what door to enter, all in cool Hyperlapse video.] Instagram’s latest standalone, Hyperlapse, is simple, elegant and actually really useful. The app, which rolled out Tuesday, allows users to quickly and easily create on-the-go time-lapse videos— something that hasn’t been easily and effectively accomplished on mobile, until now.
Here are stories that didn’t make this week’s broadcast:
On today’s broadcast, Microsoft introduces the Surface Pro 3 line of tablets. Will the third time be the charm to win adoption from advisors? Cybersecurity remains a hot topic in financial services. Read what one compliance attorney says are the worst security practices he’s ever seen. And, advisor matchmaking websites are popping up everywhere. Will any of them reach critical mass to successfully match prospects with the right advisor?
Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.
To learn how you can keep your data safe from attackers, download a free copy of their latest white paper on social engineering attacks by visiting fppad.com/itegria.
[This week’s top story comes from Microsoft, as the company recently introduced its third generation of Surface Pro tablets due out by mid to late June. The entry level Surface Pro 3 comes with the Core i3 processor and 64GB of storage, starting at $799, but a fully loaded Core i7 version with 512 GB of storage will set you back almost $2,000 and it doesn’t include the detachable Type Cover, which runs an additional $129.
Microsoft is using its Surface Pro 3 to take aim at the Apple MacBook Air line of popular ultra-thin laptops. While the Surface Pro 3 is lighter than the 13” MacBook air, offers a touch display, and has a removable keyboard, the fully-loaded version runs nearly $300 more than the top of the line MacBook Air.
Still, the latest Surface runs Windows 8 natively, supports Microsoft Office, and poses fewer compatibility issues with proprietary broker-dealer or custodial software that often requires Internet Explorer.
But at 18% taller and 22% wider than the iPad Air, to me the Surface really isn’t a tablet as much as it is a touchscreen laptop with a detachable keyboard. It remains to be seen whether the Surface Pro 3 will gain adoption from advisors, or languish when compared with the more traditional Windows laptops from manufacturers like Dell, Lenovo, and others.] Forget everything you thought you knew about the Microsoft Surface tablet, as the latest generation of the Windows-powered Surface Pro is a clear step up from the Microsoft slates of yore.
Through every iteration, Microsoft’s Surface Pro tablet has edged closer to becoming a true laptop replacement. Microsoft’s latest Surface Pro 3 takes several small steps in that direction—along with one giant, game-changing leap.
[Next up is a timely article on poor cybersecurity practices among financial advisors. In a Wall Street Journal column, Brian Hamburger, compliance attorney and chief executive of MarketCounsel, identified several dangerous issues he’s seen when visiting advisory firms.
The innocent, but dangerous, practices include things like writing down passwords on sticky notes, failing to reset passwords when an employee leaves the firm, and not encrypting laptop hard drives.
Couple that with the dramatic increase in client spoofing, where hackers break in to client email accounts to request fraudulent money transfers, and you have a recipe for some substantial financial losses as well as the loss of client trust.
Regarding passwords, my advice is to treat them like a pair of boxer shorts. Yes, boxer shorts: Keep them a mystery, don’t share them, don’t leave them lying around, and please, change them often!] When consultant Brian Hamburger visits financial advisory firms he often sees a practice as innocent as it is dangerous: Passwords posted on computers to help advisers remember them.
[And finally, there are a number of new websites that have recently launched to match consumers seeking financial advice with financial advisors. You may already be familiar with services like Paladin Registry or WiserAdvisor.com, and to a lesser extent, the advisor search features from the FPA and NAPFA.
But recently, InvestmentNews highlighted the latest entrant into the field called GuideVine. The service follows a similar theme to existing advisor matchmaking websites, but GuideVine offers embedded video introductions along with standard written biographies to help consumers get a feel of each advisor’s unique characteristics.
Now I support any and all websites that have the objective of connecting clients with advisors that are right for them, but I think advisors would be wise to invest time and energy building their own online resources, which include a blog, active social media profiles, and even a YouTube channel.
I feel it’s key to be visible in the places where your potential clients are active every day, and to me, the advisor matchmaking sites just don’t have the large audiences that are found on LinkedIn, Twitter, YouTube and more.] GuideVine, a technology startup that wants to connect advisers with consumers seeking financial advice, started operations on Thursday in San Francisco after a successful New York launch in March.
And here are stories that didn’t make this week’s broadcast:
United Planners Financial Services (UP), a national RIA and independent broker-dealer partnership with more than 350 advisors nationwide, and Riskalyze, the creator of the Risk Number™, today announced a partnership to equip every UP advisor with industry-leading Client Risk Profile technology to pinpoint client risk tolerance.
On today’s broadcast, cybersecurity takes center stage at FINRA and the SEC, what you need to do to protect your business from attacks. Amazon launches its cloud desktop service to the public. Does this mark the end of plain old desktop in your business? And two growing providers form a new joint venture to take your portfolio management efficiency to the next level.
Today’s episode is brought to you by Orion Advisor Services, the nation’s largest privately held portfolio accounting service bureau.
Providing full-service data reconciliation, advisory fee billing, Salesforce integration, mobile apps and more, Orion believes it’s time for you to enjoy your business again. Visit fppad.com/orion for more information.
[Leading off today’s broadcast is an update from FINRA and the SEC highlighting cybersecurity threats faced by advisors and broker-dealers. In a roundtable event held in Washington DC this week, regulators and industry representatives acknowledged that the number one cybersecurity threat to firms of all sizes is the unauthorized account takeover.
This happens when a hacker compromises an investor’s username and password credentials, or manages to take control of an investor’s email account. The hacker then proceeds to liquidate holdings and transfer money to outside accounts, or even poses as a client with a convincing story to get advisors to transfer funds to an outside account, a clever tactic known as spoofing.
Both FINRA and the SEC acknowledge they must play a role in this area, but neither provided details on what exactly that role should be, and if any advisor exams are to include cybersecurity audits, they are likely to start in the fall of 2014 at best.
Until then, here’s what I recommend you do: First, update your compliance manual with policies for what you do when faced with a cybersecurity attack.
Second, train everyone in your organization so they’re familiar with the common tactics from hackers, including phishing, spoofing, and reverse social engineering. And finally, invest in technology to boost your security, like activating multi-factor authentication, deploying firewalls, and even using phishing simulation software that I highlighted in episode number 115.] The top risks broker-dealers face in dealing with cybersecurity threats are operational risk, “insider” risks posed by rogue employees and hackers penetrating BD systems, Daniel Sibears of the Financial Industry Regulatory Authority said Wednesday at the Securities and Exchange Commission’s cybersecurity roundtable.
[Next up is news from Amazon, as the company announced the general release of its virtual desktop solution to the public called WorkSpaces.
WorkSpaces is squarely aimed to take on other virtual desktop providers like Citrix, VMWare, and Microsoft, and with pricing ranging from $35 to $75 per month for each user, WorkSpaces is roughly half the price of the competition. If you’re looking to get rid of your aging server and move all of your core software to the cloud, Amazon WorkSpaces just became a very compelling option.
Plus, with the introduction of a new WorkSpace Sync application, you can backup and synchronize up to 10GB of documents between your WorkSpaces, the Amazon Simple Storage Service, and even your local desktop computer. This gives you a secure and reliable document storage alternative to consumer services like Dropbox, Box, Google Drive, and Microsoft OneDrive that you might be using today.] Amazon WorkSpaces, the company’s virtual desktop computing environment introduced last fall at the AWS re:Invent conference, is today available to the public.
[And finally, two popular providers in portfolio management and rebalancing software, Orion Advisor Services and Total Rebalance Expert, announced a new joint venture this week called the “Total Technology Platform.”
The two companies first integrated their solutions back in October of 2012, enabling the import of account, transaction, and tax lot data from Orion directly into TRX with a single click.
But this latest venture goes beyond bidirectional integration, as users of Orion will now be able to access TRX directly from within the Orion platform. At the same time, both companies said they are committed to maintaining open-architecture platforms rather than hold advisors captive to one bundled solution.
Orion users can still take advantage of integrations with Blaze Portfolio, iRebal from TD Ameritrade Institutional, and Rebalance Express from RedBlack Software, and TRX users can continue to import data from Morningstar Office, Portfolio Center from Schwab Performance Technologies®, Advent’s Black Diamond Performance Reporting and more.] Total Rebalance Expert (TRX) and Orion Advisor Services, LLC (Orion) announced today a joint venture between the two companies to provide a “Total Technology Platform” designed to simplify and streamline the portfolio management process.
Here are stories that didn’t make this week’s broadcast:
On today’s broadcast, Microsoft slashes pricing of another service in an attempt to be your single destination for notes, find out when Word, Excel, and PowerPoint apps may finally be available for the iPad, and how two advisors are giving up on the traditional office space so they can work with clients completely virtually.
This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.
Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx
[Leading off this week’s broadcast is news once again from Microsoft, as the company revealed changes to its note taking application called OneNote. For the first time, Microsoft released a version of OneNote for the Mac operating system, and it also introduced a freemium version for Windows, replacing the traditional desktop-based version that was priced at around $100.
This move increases OneNote’s chances of competing against popular note taking apps like Evernote, Google Keep, and to a lesser extent, Apple’s Note application synchronized via iCloud.
Notes saved in OneNote are synchronized via Microsoft’s OneDrive online file storage service, further deepening user’s dependency on Microsoft’s array of services, but with support for OneNote apps for iOS, Android, and Windows Phone, you’ll have the ability to review and add notes anytime, anywhere all from the convenience of your mobile device of choice.
Also new to OneNote is a library of APIs that will allow third-party apps to integrate with the note taking service, including an integration with IFTTT, or If This Then That, a wildly popular online automation service for single-step workflows.
Premium features in OneNote are available if you own Office 2013 or subscribe to Office 365.] Microsoft today revealed three major announcements regarding its OneNote offering: a free version of OneNote for Mac, a freemium version of OneNote for Windows, and a new cloud API for first- and third-party apps to communicate directly with OneNote.
[Now I can’t mention Microsoft in a broadcast this week without addressing the rumors surrounding the imminent release of Microsoft Office for iPad. Several news outlets cited unnamed sources who alluded to the release of Office for iPad around March 27th.
Since the debut of the iPad back in 2010, users have had access to a number of third-party apps that were somewhat compatible with Microsoft Office documents, including apps like Documents To Go, Office 2 HD, Quickoffice Pro HD, and more.
But until now, there’s been no native solution from Microsoft that offers many of the robust features users know and love in Office, and using the Office Online suite, formerly known as Office Web Apps, in the iPad’s web browser has been a kludgy solution at best.
So if you’ve avoided using Apple’s iWork suite or Google Drive to manage word processing and spreadsheets on your iPad, you may now finally have the apps you’ve been waiting for directly from Microsoft. So check the app store after March 27th to see if Office for iPad is available.] It looks like Microsoft’s new CEO Satya Nadella himself may be taking the wraps off Microsoft’s Office for iPad.
[And finally, all this talk about notes in the cloud and Office on the iPad is a great segue to talk about the virtual office. In a trend worth watching, several advisors are ditching the traditional corporate office environment in favor of more flexible, and low-cost, virtual office.
Advisors Alan Moore and Sophia Bera were recently featured in a column at InvestmentNews for their approach to running an advisory business without the need for the traditional office.
To support his business, Moore highlights a number of apps that help him stay connected with clients.
Long-time FPPad subscribers should recognize the online scheduling app from ScheduleOnce, electronic signature tools by Adobe EchoSign, and my favorite time tracking app called RescueTime.
But Moore also revealed some new apps like Meldium, a password manager for teams, and Talkwalker, a service similar to Google Alerts that scours the web and notifies you when it finds key words and phrases relevant to you.] Not many financial advisers have the courage or desire to shut down a bricks-and-mortar space in order to inhabit an all-virtual world. But many young advisers such as Mr. Moore are convinced that it’s a business model that can work.
On today’s broadcast, Google Drive adds new features with third party add ons. Find out which ones will help you be more efficient. A new startup emerges to help advisors compete against “robo advisors.” How their partnership with a leading network of planners could change the mass-market advice model forever. And, find out about the biggest mistakes you should avoid before you upload your first video to YouTube.
[Three weeks ago, I covered news from Microsoft as they changed the name of SkyDrive, their cloud-based file storage solution, to OneDrive, and added several useful features to the service. Not to be left out, Google announced this week that it is extending the functionality of Google Drive with third-party plugins.
The new feature, called “add-ons,” allows users to enhance the Docs and Sheets office apps similar to what you can to today with Extensions in Google Chrome or packaged apps for ChromeOS. So what are the best new add-ons you can start using today?
The first is HelloFax, which allows you to send a file from Google Docs to any fax number by simply clicking on the HelloFax add-on and typing in the destination phone number. Now you can finally get rid of your fax machine and return it to 1985. Next is an add-on called Mapping Sheets, which lets you create custom Google Maps using data in a Google Sheet file. So for example, if you wanted to quickly map the addresses of all your clients, you could create a Google Sheet with the data and use the Mapping Sheets add-on to easily make the map.
And last is an add-on called Track Changes, which is one of the features where Google Docs underperformed its Microsoft Office counterpart. The new Track Changes add-on now essentially replicates the track changes feature found in Microsoft Word, closing the gap between the two programs, at least for the time being.] Yesterday, Google introduced add-ons for Google Docs and Sheets. These add-ons allow you to add all kinds of functionality to your documents, including signing faxes, creating bibliographies, and more.
[Next is news from a company new to the advisor technology marketplace called Guide Financial. Guide works in a similar fashion to Mint.com, as it aggregates data from banking, credit card, and investment accounts, but Mint.com doesn’t have an advisor dashboard, which is where Guide steps in.
Recognizing the potential of Guide’s dashboard, the Garrett Planning Network announced this week that it will begin to private-label the Guide online portal to the Network’s 300 plus advisory members.
This is a clever agreement between the two companies, as the online portal form Guide will help Garrett members boost their client-facing technology, squarely taking on the competition from robo advisor services that are proving to be very attractive to Gen X and Gen Y clients.
Pricing details of the private-labaled portal weren’t disclosed in the press release, but you can sign up for your own 15-day free trial to test Guide Financial on your own and watch their presentation from Finovate Fall 2013 by visiting the links to this week’s top stories.] Guide Financial (www.guidefinancial.com), a web-based service provider targeted to financial professionals at advisory firms, banks and insurers, announced today that it has reached an agreement to make its service available to the over 300 advisory companies in the Garrett Planning Network.
[And finally, you’re probably watching today’s broadcast on YouTube, and you might be considering uploading your own video content to get discovered on the world’s second largest search engine. But before you get started, do you know what the top mistakes advisors are making on YouTube?
Earlier this week, I joined Joe and Luke Simonds in a lively Google+ Hangout to talk about the opportunities of YouTube content, but we also highlighted the biggest mistakes some advisors are making when they post content online. These mistakes include not getting compliance to review a script prior to filming, not making your own thumbnail images, and not using video annotations and hyperlinks to their fullest potential.] Effective video thumbnails, annotations, and hyperlinks are the biggest missed opportunities on YouTube for financial advisers
And stories that didn’t make this week’s broadcast:
We’ve lowered the price of our monthly storage plans to $1.99 for 100GB (previously $4.99), $9.99 for 1TB (previously $49.99), and $99.99 for 10TB, with even more storage available if you need it.
On today’s broadcast, iPhone and iPad users on high alert; what you need to do right now to fix a huge security flaw, how Schwab Advisor Services plans to give thousands of advisors a presence in the popular app stores, and what’s the next hot technology you might see coming from the industry’s largest independent broker-dealer?
[This week’s top story is for all of you who use iPhones and iPads in your business. In case you haven’t heard, Apple quietly rolled out a new update to iOS this week to patch a critical flaw in the way secure Internet connections are handled.
It’s been dubbed the “gotofail” flaw, as the operating system’s source code had an inadvertent goto command, essentially bypassing the final steps in the security authentication process.
So what you need to do right now is to turn on your device, open the Settings app, tap General, and then tap Software Update to start the download process. The same bug also affects Mac users, so be sure to perform a Software Update on your Mac to patch this security hole.] Like everything else on the iPhone, the critical crypto flaw announced in iOS 7 yesterday turns out to be a study in simplicity and elegant design: a single spurious “goto” in one part of Apple’s authentication code that accidentally bypasses the rest of it.
[Next up is another story about mobile devices, only this one comes from Schwab Advisor Services. In a press release this week, Schwab announced that it officially rolled out Schwab OpenView Mobile, a service that allows advisors to publish native mobile apps branded for their business. Schwab OpenView Mobile lets advisors perform limited customization of things like logos, contact details, and color schemes and publish the app in the iTunes App Store as well as Google Play.
But Schwab isn’t the first to offer custom branded apps for advisors, as both Orion Advisor Services and Trust Company of America have both been offering this service to their clients for several years at no additional charge. The Faulkner Media Group also publishes branded mobile apps for advisors at a reasonable price.
But for a cost of of $5,000 up front plus $2,000 in annual maintenance, Schwab OpenView Mobile might prove to be a bit too expensive relative to the other third party app solutions currently on the market. I’ll come back in a few months to report on the overall adoption of OpenView Mobile by Schwab’s advisors, so stay tuned.] Schwab OpenView Mobile officially launches, allowing RIAs to publish branded mobile apps to the iTunes App Store and Google Play
LPL Financial to deploy Microsoft Lync for enterprise messaging from Twitter
[And finally, wrapping up this week’s broadcast is a little inside information on how LPL Financial hopes to make its advisors a bit more efficient when collaborating with the home office. According to my sources, aka a tweet from Jamie Cox, LPL will soon be deploying an instant messaging and video chat service from Microsoft called Lync.
Now I know several RIAs have been experimenting with collaboration platforms like Yammer, Google Chat, and Salesforce Chatter, but this is the first I’ve heard of an independent broker’s plans to roll out an enterprise-wide messaging app. Retail pricing for Lync is $2 per user per month, but I don’t have details on what the final cost will be to LPL representatives, if any. While the apps might seem a little funky at first, it’s clear that realtime messaging and collaboration is really gaining momentum in the enterprise, so if you aren’t at least experimenting with some of these apps, you might want to put them on your technology roadmap for this year.]
@BillWinterberg@LPL will eventually r/o Lync to advisers—but no small office is likely to choose lync IMO when iMessage/gchat are free
On today’s broadcast, why did Microsoft rebrand several of its services, and how might it change the tools that you use, how one large RIA’s technology change created a time savings of over 40%, and a new collaboration hopes to eliminate concerns over support for one Salesforce overlay provider.
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[Now occasionally I get feedback that I don’t pay enough attention to Microsoft, so Mike, this week’s lead story is just for you! The world’s largest software company just announced the rebranding of several of its product lines, beginning with its free web-based versions of Word, PowerPoint, and Excel, formerly known as Office Web Apps.
The company acknowledged that using the word ‘apps’ led to some confusion among its customers, as many assumed that native Office apps for iOS and Android were available, so now Microsoft is referring to the web-based tools as Office Online. While this move hopefully will clear up confusion over the different versions of Office available, no new features were released to coincide with the rebranding. Office Online will continue to store files in the cloud, which leads me to the second story about Microsoft.
Microsoft’s answer to online storage services like Dropbox, Box, and Google Drive has been SkyDrive, but this week the company rebranded SkyDrive to OneDrive, due to a legal dispute over the use of the word ‘Sky.’ Unlike the Office Online name change, OneDrive’s launch DID come with a series of new features.
OneDrive users can now automatically upload photos from their Android devices, which previously was only supported on iOS and Windows Phone. Online collaboration has also improved, as real-time editing in Office 365 documents is now done character by character. And subscriptions to OneDrive are now available on a monthly basis in addition to the annual subscription previously required under SkyDrive.
And rounding out the Microsoft trifecta this week, the company announced that eSignature support will be coming to Office 365 users through a new partnership with DocuSign. Expected to roll out in March, Office 365 users will be able to submit and sign documents using DocuSign without leaving their Microsoft applications. So if you use Microsoft documents for your internal client agreements and disclosure materials, the DocuSign integration should help you further streamline the e-signature process as you complete the on boarding of new clients.]
[Next up is a fascinating case study from a large RIA about its search for a robust electronic document management solution. At last week’s T3 conference, Jim Anderson of CLS Investments highlighted the firm’s approach to converting from IBM FileNet, its legacy content management system, over to a new implementation with Laserfiche. The RIA, which manages more than $5 billion in assets, migrated over 1.5 million documents into Laserfiche, and Anderson estimated that in the first year alone, the firm has realized a time savings of roughly 40%.
There’s a lot more to the story, including a time Anderson said everyone acted as if their hair was on fire, so be sure to get the link to read all the details.] One $5 billion RIA converted 1.5 million documents to Laserfiche in less than a year, saving the company 40% of its collective time
[And finally, many of you who use Salesforce for your CRM might be familiar with AppCrown, the financial services technology provider built on the Salesforce.com platform. In prior years, AppCrown received criticism for failing to provide adequate support to its users who were implementing Salesforce in their business.
So to beef up its support, AppCrown just announced a new collaboration with Mphasis, a global service and solution provider owned by HP. It remains to be seen how the collaboration with Mphasis will improve AppCrown’s support of its financial advisor users, but if concerns about support have stalled your implementation plans, it might be time to reconsider whether AppCrown’s version of Salesforce could be a potential solution for you.] AppCrown, the leading provider for cloud based financial systems across CRM, Banking & Wealth Management, today announced its intent to partner with Mphasis.
