Tag Archives: Naureen Hassan

Technology details of Institutional Intelligent Portfolios™ from Schwab Advisor Services

Schwab unveils details of Institutional Intelligent Portfolios™ to financial advisers

Schwab unveils details of Institutional Intelligent Portfolios™ to financial advisers

Details of Institutional Intelligent Portfolios™ unveiled as Schwab arms its advisers with a robo solution

In company webcast and press release today, Schwab Advisor Services provided details of its Institutional Intelligent Portfolios™ solution that the company describes as an “automated investment management solution for independent registered investment advisors (RIAs).”

Earlier I had the chance to speak with Schwab Intelligent Portfolios executive vice president Naureen Hassan and Schwab Advisor Services technology and strategy senior vice president, Neesha Hathi to clarify several details about what financial advisers can expect from the new service.

Here are my important takeaways with a focus on the technology impact for your business.

Adviser Branding, but Schwab Domain

Institutional Intelligent Portfolios™ will be made available in Q2 2015 and it will allow advisers to use their own branding, which includes their firm name, logo, and contact information inside the end-client dashboard.

However, Institutional Intelligent Portfolios will be hosted on the Schwab web domain, so advisers cannot use their own custom website domain. Advisers must provide a link to Institutional Intelligent Portfolios somewhere on their website to direct end investors to the adviser-branded version of the solution.

Proprietary Paperless Process

Once logged in to the dashboard, investors go through an experience very similar to that of the retail Schwab Intelligent Portfolios solution (but one that uses the adviser’s branding and the adviser’s custom portfolios).

Investors answer the same questions about their goals and level of risk tolerance found in Schwab Intelligent Portfolios, and upon completion, investors are matched to a portfolio designed by the adviser that best fits the investor’s profile. This paperless process is proprietary to Schwab and does not support third party form-filling or electronic signature providers that are made available by other institutional custodians.

Investors use the paperless application process to open and fund their accounts and also receive their disclosure documents when they engage in the service.

Mobile Minus Android

Schwab Intelligent Portfolio will be available as a native app for iOS devices, and a responsive website will offer an interface that is suitable for devices of all sizes.

According to Hassan, an Android app is in development but did not provide details on a future release date.

Account Management

Institutional Intelligent Portfolios allows advisors to create custom allocations from over 200 ETFs in the platform. Automated rebalancing and the opportunity for tax-loss harvesting is available for investor accounts greater than $50,000, and advisers can disable the loss harvesting algorithm if they so choose.

Loss harvesting applies only to the assets held within Institutional Intelligent Portfolios, so advisers must pay attention to transactions that trigger wash sales if substantially identical securities are held in outside accounts.

Note that advisers can view investor accounts using Schwab Advisor Center just as they do for the institutional accounts they manage on behalf of clients today. That means that data downloads are supported for assets held in Institutional Intelligent Portfolios. Since the data feeds are available just like any master account, Institutional Intelligent Portfolios holding data can be downloaded into other portfolio management software solutions available from third party vendors.

Finally, for account registrations, Institutional Intelligent Portfolios supports standard taxable brokerage accounts, joint accounts, Traditional and Roth IRA accounts, and living trusts.

Fees and Cash Minimums

With the technology attributes addressed, here are details of the fees of Institutional Intelligent Portfolios.

From the press release, Institutional Intelligent Portfolios has “a two-tiered pricing structure based on total assets custodied with Schwab outside the Institutional Intelligent Portfolios program.”

For advisers with less than $100 million in assets under management (AUM) with Schwab, investors will be charged a 10 basis point platform fee.

But for advisers with more than $100 million in AUM with Schwab, no platform fee is charged.

Schwab Intelligent Portfolios has been questioned for its up to 30% allocations to cash, but on the Institutional Intelligent Portfolios platform, portfolios must maintain a minimum of four percent in cash. The top end of the cash allocation is determined by the custom portfolios designed and configured by each adviser.

 

 

Schwab IMPACT 2014: Day one highlights

Watch the video above for a quick technology-focused recap of day one at Schwab IMPACT 2014.

This includes an interview with SVP of Schwab Intelligent Portfolios Naureen Hassan addressing the benefits of the pending automated investment service to be released in 2015.

(Click here to watch on YouTube)

Schwab IMPACT 2013 Report: All the technology trends advisors can’t miss

Bernie Clark, executive vice president of Schwab Advisor Services, kicks off IMPACT 2013 in Washington, D.C.

Bernie Clark, executive vice president of Schwab Advisor Services, kicks off IMPACT 2013 in Washington, D.C.

Schwab IMPACT 2013 kicked off its pinnacle event in Washington, D.C. this year with a big focus on the technology trends sure to change the financial services industry in the foreseeable future.

Here are the most important technology announcements provided by various members of the executive team inside Schwab Advisor Services.

Project PM2 Coming

Likely the most intriguing announcement from Neesha Hathi, SVP of Advisor Technology Solutions is the preview of a new portfolio management software platform called Project PM2 (“PM Squared”).

Neesha Hathi, senior vice president of Advisor Technology Solutions, shares the latest on Schwab’s technology offerings at IMPACT 2013.

Neesha Hathi, senior vice president of Advisor Technology Solutions, shares the latest on Schwab’s technology offerings at IMPACT 2013.

From a video shown at Schwab IMPACT, the preview of PM2 featured a tile-like interface reminiscent of Windows 8. Project PM2 will offer proactive alerts for events like new account funding, trading reports, and revenue metrics.

PM2 will be a cloud-based solution offering direct integration to Schwab data feeds. Reports and presentations offer dynamic capabilities and will support one-step publishing to a variety of client delivery mechanisms.

PM2 to be Multi-Custodial

In a later interview with Brian Shenson, vice president of Advisor Technology solutions, he said the roadmap for PM2 includes multi-custodial data support as well as the potential integration of account aggregation software.

Shenson added that Schwab Advisor Services already has long-standing relationships with providers like ByAllAccounts and CashEdge from FiServ.

Details on pricing and availability for PM2 were not announced at IMPACT.

Schwab OpenView Mobile

Hathi also announced a current pilot program underway to provide affiliated advisors with a branded mobile app that clients can use to interface with their advisor.

Schwab OpenView Mobile is the official program, and Hathi explained that clients can use the branded app to view real-time account data and review their advisor’s contact information.

Schwab OpenView Mobile will be available for a nominal fee which was not disclosed during the Schwab IMPACT breakout session.

Reinvented Wire Requests; DocuSign Integration in Schwab Alliance

Naureen Hassan, senior vice president, Client Experience, shares the latest on Schwab’s technology offerings at IMPACT 2013.

Naureen Hassan, senior vice president, Client Experience, shares the latest on Schwab’s technology offerings at IMPACT 2013.

Naureen Hassan, SVP of Client Experience revealed that in an average quarter, Schwab manually verifies over 240,000 signatures across a variety of forms. Clearly Schwab recognizes the ability to increase operational efficiency here with the adoption of electronic signature support.

Hassan announced two pending initiatives. First, wire requests will be “completely reinvented,” as advisors can initiate wire requests via Schwab Advisor Center. Upon submission, clients will actually receive alerts on their mobile phone, and then they can log in to a Schwab app and approve the wire request on the spot.

This overhauled wire request process is aimed to combat fraud and theft in the industry due to a significant rise in client spoofing (see: Client spoofing strikes again, RIA loses $290,000 of client funds)

Second, Hassan announced that DocuSign is currently in a pilot program and will soon be completely integrated in the Schwab Alliance system. Details on when DocuSign will be formally introduced for all Schwab advisors were not disclosed.

MoneyGuidePro Now Part of Integrated Office

Brian Shenson, vice president, Advisor Technology Solutions, shares the latest on Schwab’s technology offerings at IMPACT 2013.

Brian Shenson, vice president, Advisor Technology Solutions, shares the latest on Schwab’s technology offerings at IMPACT 2013.

Brian Shenson, VP of Advisor Technology Solutions was the next to take the stage and provide updates on the suite of Schwab OpenView solutions: Gateway, Integrated Office, Workflow Library, and MarketSquare.

Of most relevance is the addition of financial planning software integrations to Schwab OpenView Integrated Office™ platform. The first integration is with PIEtech to integrate MoneyGuide Pro financial planning software. NaviPlan from Zywave was also mentioned as an integration coming soon to Integrated Office.

MarketSquare Update

If you recall last year, Schwab announced the introduction of Schwab OpenView MarketSqaure, a review website consisting of advisor-submitted feedback on technology vendors and providers.

At this year’s IMPACT conference, Hathi said that over 70 providers have the potential to be listed in OpenView MarketSquare, but only 34 of them have a sufficient number of reviews to be publicly listed in the resource.

Hathi urged advisors in the audience to continue to submit their reviews of tools and services they use so MarketSquare can increase the number of providers present in the website.
34 have reviews.

All photos by Billy Cole/Orange Photography for Charles Schwab. Used with permission.