Tag Archives: Survey

2015 Tech Survey Results! FPPad Bits and Bytes for December 4

On today’s broadcast, it’s survey time. Find out about this year’s winners and losers in the annual Financial Planning Magazine technology survey.

So get ready, FPPad Bits and Bytes begins now.

coverOk, this week’s coverage is all about the 2015 Financial Planning Magazine technology survey, analyzed every year by tech expert Joel Bruckenstein. This year’s survey consisted of just 600 responses, of which roughly 200 were from firms that identify themselves as independent RIAs.

Now I have to admit, this sample size is a lot lower then the peak back in 2011 when the survey collected over 3200 responses, but Financial Planning Magazine changed its survey methodology to prevent ballot stuffing, and insists that the current data is still statistically significant. So, now that we have that out of the way, you can draw your own conclusions from this year’s survey results.

Technology Spending

First up: technology spending. Survey says: Over 90% of advisors spent the same or more on technology this year. But honestly, I don’t see how spending on technology guarantees your firm will be any better in the long run, it just means you spend lots of money on technology.

I care whether you’re gaining efficiency and scalability from the technology you do purchase, which leads us to the next item. CRM software.

Top CRM Software

So what’s the top CRM in use? Survey says! None.

Seriously, none?!? Yeah. Among independent RIAs, 22.9% say they don’t use a formal CRM. Oh wait, I know what CRM they use: Cranium Relationship Management, because It’s All Right Here. Ugh.

But for those of you who DO use a CRM, top survey responses include Salesforce, Junxure, and Redtail, with Wealthbox doing a respectable job closing the gap with the top three.

Top Financial Planning Software

So what about financial planning software: Survey says! MoneyGuidePro takes the top spot, with eMoney in the runner up position for the sixth straight year. Eight other providers battle it out for the remaining solutions, with Advizr being one to watch with its quality showing after just one year in the marketplace.

Top Portfolio Management Software

And moving on, the next category is portfolio management software, with the top provider being, oh that’s right, survey says! PortfolioCenter.

Morningstar, Albridge, Envestnet and Orion round out the top five, as their numbers are fairly consistent with the tech surveys over the last few years. But, I’m fairly sure Envestnet and Orion are a lot closer to one another in marketshare than this survey shows, with Envestnet probably commanding a slight lead, so remember what I said earlier about statistical significance and sample size.

Top Online Advice Solution

Alright, we’re in the home stretch now, as the top online advice solution is: Survey says: Wealth Access? Huh.

So now I’m confused, because Wealth Access provides portfolio reporting, monitoring and aggregation services, but not online advice. So that leaves a Schwab Institutional Intelligent Portfolios™ as the true top online advice solution, with nine other providers battling it out for at least some meaningful traction among advisors. I can tell there’s a lot more work to be done here.

Top Client Portal

And finally, I’m wrapping up with the top client portal, so, survey says! Broker-dealer or custodian provided. Ugh. That’s not a portal, that’s online account access! Anyone with an account has that! Seriously.

At least with eMoney, which claimed third place, clients can securely upload documents, see all their financial assets using account aggregation, and more. If all you offer is read-only account access to client, you are not leveraging the potential of a real client portal.

I don’t know about you, but I’m a little depressed after digesting this year’s tech survey. There is a lot of work left to be done.

But here’s the silver lining: this survey covers the technology that some advisors are using up until today, but it’s not indicative of the cutting-edge solutions that have the potential to grow your business in the near future.

For that, you’re going to have to watch next week’s episode on my picks for the Best Technology of 2015.

 

Watch FPPad Bits and Bytes for December 4, 2015

Watch FPPad Bits and Bytes for December 4, 2015

FPPad Bits and Bytes for October 25

(Watch FPPad Bits and Bytes on YouTube)

On this week’s broadcast, get the rundown of all the announcements from Apple this week, the trend of quick financial planning expands to a new software provider, and how you can impress clients with a survey. Yes, I said survey!

So get ready, a special Halloween edition of Bits and Bytes begins now.

This week’s episode is brought to you by Wealth Management Marketing, providers of complete outsourced marketing services for Registered Investment Advisers.

Wealth Management Marketing

Learn how outsourcing your marketing can result in successful custom marketing campaigns that grow your business by visiting fppad.com/wmm.

From iPad Air to Mac Pro: everything you need to know about Apple’s fall event from TheVerge.com

[By now, you’ve probably heard that Apple has further disrupted the hardware and software market as we know it. The company introduced a more powerful line of MacBook laptops, updated the release date of the Mac Pro uber-computer to December starting at just under $3,000, and revealed the both the iPad Air, with its ultra-thin 9.7-inch Retina display weighing in at just one pound, and a new iPad mini, upgraded with its own 7.9 inch Retina display and now priced at $399.

Apple also accelerated the race to zero on software pricing, announcing that Mavericks, the latest operating system for Mac, is now free for all users, and the iWork and iLife suites are free for anyone who purchases a new Mac or iOS device.

So what does all this mean to advisors?

Most of you run your business on Windows computers, with many of you still using Windows 7 and older versions of Microsoft Office.

The cost of upgrading your software is often a deterrent, especially if you need to buy one or two dozen licenses for everyone in your organization. That’s especially true now that Office 365 requires an annual subscription of $99 per person; that adds up quickly!

So with free versions of the latest software from Apple, you need to consider what your businesses technology will look like in the near future. Will you get more value from low-cost PCs that come with non-trivial software costs, or from higher-priced Apple hardware that includes core software for free?

And for those programs that don’t run on Macs: there’s always Parallels or VMWare Fusion if you absolutely must have access to your legacy Windows-only applications.] After a year in which Apple’s product announcements have largely leaked out ahead of time, today the company delivered something of a surprise: a redesigned tablet, the iPad Air, that is the lightest full-size iPad to date at just 1 pound.

SunGard Launches a Financial Planning Solution that Helps Advisors Quickly Create Holistic, Client-Friendly Plans from Sungard

[If you watched FPPad Bits and Bytes for October 11, you learned that Advisor Software published goalgamiPro, the company’s quick financial plan illustration tool, on the Salesforce AppExchange market.

Now the latest company capitalizing on the popularity of quick financial planning tools is Sungard, who announced this week the introduction of a new product called WealthStation CompAct.

The new tool is a single, stand-alone application advisors can use on their own or in collaboration with clients to highlight planning opportunities across eight areas, including cash management, asset allocation, and retirement planning.

WealthStation CompAct allows advisors to create basic plans simply and efficiently to help clients prioritize their financial goals. Should more detailed planning be needed, data from CompAct can be fed into the more robust WealthStation Financial Planning module.] SunGard has launched WealthStation CompAct, a new financial planning solution that gives advisors the ability to produce results-based, holistic financial plans quickly, simply and interactively.

Use Surveys to Impress Clients. Yes, Surveys! from Morningstar Advisor

[And finally, you’ve no doubt read countless articles why it’s important to send surveys to your clients. Client surveys provide valuable insight on what your clients are thinking, but the last thing you want to do is fill up your client’s inbox with another dull, plain-vanilla survey.

Enter a survey tool called Typeform. In four easy steps, you can use Typeform to create fun, yes I said fun, surveys that stand out among the rest. Instead of the standard radio bubbles and check boxes, Typeform gives you lots of options to add color, style, and bold icons to your survey. And since Typeform uses responsive design, your surveys look great no matter what device clients use to offer feedback.] The last thing you want is a client to see your survey request and think, “Hooray–another boring survey from my financial advisor.”

Watch FPPad Bits and Bytes for October 25, 2013, "Halloween Edition!"

Watch FPPad Bits and Bytes for October 25, 2013, “Halloween Edition!”

Read the Financial Planning 2011 Technology Survey

The Financial Planning 2011 Technology Survey is now available to view online. As in past years, I’ll provide my summary of the survey statistics, so look for that update soon. In the meantime…

Click here to view Financial Planning’s 2011 Technology Survey.

Benefit from the AdvisorOne and ActiFi advisor practice management study

Last week, AdvisorOne/Summit Business Media and ActiFi announced that they are launching a research study on advisor practice management.

“This study will look broadly across all areas of practice management from sales to human resources, from marketing to business coaching,” said Jamie Green, Investment Advisory Group Editorial Director at Summit Business Media and editor of AdvisorOne in the press release. He added, “Firms that use the study results will make business decisions based on fact, where today it is often based on a ‘gut feel’ of what people think advisors need.”

Click here to read the press release on PRNewswire.

Results from the study aren’t anticipated to be available until “early 2012,” but you can likely benefit from the study by participating in the data gathering process. Typically in studies such as this one, firms who are interviewed or contribute information receive a complimentary copy of the study results. I do not know if study results will be made available for free or for purchase.

According to the press release, you can submit your firm to be included for consideration in the survey by contacting ActiFi at actifi.com or calling (763) 550-0223.

The Financial Planning 2010 Technology Survey

The Financial Planning 2010 Technology Survey (formerly known as the Software Survey) is now available. As in past years, we’re going to provide our summary of the survey statistics. We’re on a break to end the week, so that post will come soon. In the meantime…

Click here to view Financial Planning’s 2010 Technology Survey.

Get the Financial Planning 2009 Software Survey

It’s that time of year again when Financial Planning magazine publishes its annual survey of technology in use by financial planners and advisers. This is the third year for the survey, and again Joel P. Bruckenstein tallied up the responses (from over 1,500 individuals!) and reviewed the results.

Click here to view Bruckenstein’s review of Financial Planning’s 2009 Software Survey.

Just as I did last year, I’m posting my 30-second summary of the review. I’m listing each comment along side those of 2008 for easy comparison. Read More…