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FPPad Bits and Bytes for May 15

Posted on May 15, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, the SEC issues an alert about automated investment tools, see how Envestnet is ready to leverage its recent acquisition of Upside, and, find out which fintech buzzword has huge implications for your business.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Riskalyze, the company that invented the Risk Number™ and named as one of the world’s 10 most innovative companies in finance by Fast Company Magazine.

Advisors use Riskalyze to show prospects they’re invested wrong and prove to clients they’re invested right. See how the Risk Number can grow your business today by visiting riskalyze.com/fppad to book a guided tour.

Here are the links to this week’s top stories:

Investor Alert: Automated Investment Tools from the Securities and Exchange Commission

[This week’s top story comes from the Securities and Exchange Commission, as the industry regulator recently released an investor alert concerning automated investment tools, more commonly known as, well, you know where I’m going.

In its five-point alert, the SEC urges all investors to understand terms and conditions of any online service, know what the limits of automated tools are and assumptions that don’t apply to their situation (say, perhaps, tax illustrations for a married couple living in California who are in the highest tax bracket), be aware that when filling out questionnaires, garbage in equals garbage out, be careful not to assume goals are the same as a generic investment time horizons based on age, and to practice good security hygiene to protect financial accounts.

So how can you use this alert to make your business more appealing to prospective clients? At the very least, be as transparent as possible about your fees and your process. Next, focus on the ongoing relationships you have with clients, because the advice you provide doesn’t end the moment a client fills out a risk tolerance questionnaire.

And finally, emphasize the breadth of your services. Yes, prudent investing is important, but it’s critical to also factor in insurance needs, tax strategies, estate planning and so much more, all of which are areas largely untouched by automated investment tools. Let’s be absolutely clear, this is your value to your clients, and if you’re not broadcasting it at every opportunity you have, you’re in danger of failing to differentiate your business from the competition.] The SEC’s Office of Investor Education and Advocacy (OIEA) and the Financial Industry Regulatory Authority, Inc. (FINRA) are issuing this alert to provide investors with a general overview of automated investment tools.

Envestnet Driving Digital Advice Transformation from Envestnet.com

[Next up is more news from Envestnet in a follow up to the company’s summit held earlier this month in Chicago. Last week I covered Envestnet’s acquisition of Finance Logix, but this week the story is all about Envestnet’s new digital advice portal called Advisor Now™. So what is Advisor Now?

You start with the original Envestnet Advisor Suite™ for portfolio management, add in a serving of the Envestnet | Tamarac Advisor Xi platform for its CRM, portfolio rebalancing, and client portal features, mix in the online automated investment solution from Upside, blend them all together and out comes Advisor Now.

So clearly Envestnet is further positioning itself as a dominant custodian-agnostic all-in-one technology provider, and if you’re an existing Envestnet and/or Tamarac user, you’ll soon experience the benefits of Advisor Now as it gets updated according to the company’s 60-day release cycle.

But if your technology consists of integrations between separate best-of-breed solutions, I think you have some work ahead of you if your objective is to match the Advisor Now portal feature-for-feature.] Envestnet, Inc. announced that it will be launching Advisor Now™, a digital advice portal harnessing Envestnet’s core capabilities to help independent advisors demonstrate more value to clients and improve financial outcomes for investors.

Purge the Word ‘Frictionless’ from Banking from Bank Innovation, and

Hedgeable’s Robo Advisor 2.0 Platform Automates Risk Managed Investing,

Vanguard Debuts Diversification Visualizer,

and Trizic’s Accelerator Enables Financial Firms to Scale Investment Advice from Finovate.com

[And finally, I’ve was following the chatter on Twitter this week from the Finovate Spring 2015 conference in San Jose, and one of the buzzwords that lit up the #Finovate hashtag was “frictionless.” The majority of presenters, whether they were mobile payment solutions, peer-to-peer lending networks, or even crowdfunding services to pay off medical bills, focused on eliminating the friction in financial transactions.

In fact, “frictionless” was mentioned so much that one attendee said the word should be purged from the world of banking. But think about your business for a minute. How much friction do you create for your clients? How much paper are you pushing? Are you accessible by text and video chat in addition to phone calls and face-to-face meetings? Can clients access the information they want from a smartphone?

I think it’s time you look at your business from the client’s perspective and identify all the processes that generate friction. For each process, figure out how technology can streamline what you do and reduce the time and effort required to get something done. That sounds like a pretty useful activity for a Friday afternoon if you ask me.

Oh, and if you want to know which three companies from Finovate are worthy of attention on my radar, they are Hedgeable, for their online investment service featuring active management and alternatives, Vanguard, for their clever 3D graphs of diversification illustrations, and Trizic, yet another online investment service that can be white labeled by financial advisors.] It’s time to relegate the phrase ‘frictionless’ to the FinTech trashbin.

Here are stories that didn’t make this week’s broadcast:

Beyond E-Signatures from Financial Advisor Magazine

As someone who has been a proponent of the paperless office for many, many years, I often feel a sense of frustration at the number of paper-driven activities still prevalent in our industry.

How Well Does Your Firm Virtually Serve Your Clients? from ThinkAdvisor

Advisors need to make sure their technology offerings are in line with their clients’ expectations

Watch Bits and Bytes for May 15, 2015

FPPad Bits and Bytes for May 8

Posted on May 8, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, IBM flexes its cognitive computing muscles at a World of Watson event, Finance Logix gets acquired by Envestnet, and Vanguard deploys Personal Advisor Services to the masses.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Croesus, the affordable all-in-one portfolio management & CRM software for RIAs. Over 9,500 investment professionals use the Croesus application to manage more than $700 billion in assets, and Croesus is offering a 50% discount on set-up fees for Advent Axys users until June 30th.

To learn more about Croesus or to sign up for a free trial, visit fppad.com/croesus.

Here are the links to this week’s top stories:

IBM World of Watson and what the future holds for financial advisers from FPPad.com

Visit Quid, Pick1, and SparkCognition online.

[This week’s top story comes from IBM, as the company held a two-day conclave in New York to introduce the IBM Watson Developer Cloud. I attended the event to look for ways cognitive computing from IBM Watson can enhance the financial services industry, so here’s what I found.

First, a company called Quid, which is using Watson to ingest millions of documents to index them based on information around stocks and portfolios. Something like this can significantly streamline your portfolio research workflow. And another company is Pick1, which uses IBM Watson to segment and analyze your clients based on their personality derived from what they write in emails and post on social media.

And on the cybersecurity side, a company called SparkCognition is leveraging IBM Watson to detect, assess, and research external threats that businesses encounter every day from hackers. Tools like these are poised to help you protect the critical information in your business, as well as the assets of your clients, which has become a huge focus for regulators this year.

I filmed a video blog while at World of Watson to give you a sense of the size and scale of the event, offer some of my candid thoughts from presentations, and keep you aware of what your business will need to stay competitive in the future.]

Envestnet Acquires Finance Logix from BusinessWire, and

Envestnet Acquires FinanceLogix As The Integrated Financial Planning And PFM Buying Frenzy Continues from Kitces.com

[Next up is news from Envestnet, as the company announced it is acquiring Finance Logix, a financial planning software provider, for around $32.5M of cash and stock as calculated by Nerd’s Eye View blogger Michael Kitces. I was on my flight back from World of Watson when the news broke, so thankfully Michael Kitces cranked out a comprehensive post on the deal. Here are the important takeaways.

In 2012, Envestnet acquired Tamarac for their CRM, portfolio management, client portal and rebalancing software platform, then two months ago, they acquired Upside and their automated investment solution, so one of the few pieces missing in an all-in-one platform was financial planning software. Enter Finance Logix.

This deal and Fidelity’s recent acquisition of eMoney means that fewer potential acquisition targets remain, primarily MoneyGuidePro, MoneyTree, inStream, and private-equity backed Advicent Solutions. But clearly, the pace of acquisitions is accelerating, so it’s likely a question of when, not if, one of the solutions you use today gets acquired by a custodian or a large investment and technology provider.] Envestnet, Inc., announced today that it has acquired Finance Logix, a technology company that provides leading-edge financial planning and wealth management software solutions to banks, broker-dealers and RIA firms.

Vanguard unveils advice and investing program for the hoi polloi from Reuters

[And finally, Vanguard is out with news this week that its low-cost Personal Advisor Services, or PAS, is now being rolled out to all investors and the minimum account size has been lowered to just $50,000. With an annual fee of just 0.3%, Vanguard is walking a fine line of putting pressure on the fees advisors charge for investment management services, while simultaneously soliciting advisors to use Vanguard’s low-cost funds and ETFs in their portfolio allocations for clients.

Fortunately, Vanguard officials told Reuters that “Sophisticated investors will still need customized advice on taxes, estate planning and niche areas the new service will not offer,” which is a different stance than others out there who say investors don’t need to pay for expensive financial advisors.

Nevertheless, the pressure is on for you to aggressively price your fees, especially for investment management, but you also need to communicate how your firm goes well beyond offering one-size-fits-all advice.

That means you need to be more efficient and streamlined using technology available today so you have the capacity to establish meaningful relationships with clients and focus on the things that actually matter to their financial success.] Arguing that many of its customers cannot afford to pay high investment advisory fees, The Vanguard Group on Tuesday unveiled a low-cost service combining an automated investment plan with advice from a Vanguard financial planner.

Here are the stories that didn’t make this week’s broadcast:

Envestnet Driving Digital Advice Transformation from MarketWatch

Envestnet, Inc. announced that it will be launching Advisor Now™, a digital advice portal harnessing Envestnet’s core capabilities to help independent advisors demonstrate more value to clients and improve financial outcomes for investors.

Trizic Closes $2 Million In Additional Seed Funding From Operative Capital from Yahoo.com

Trizic, the technology company powering digital wealth advisory solutions for financial institutions and Registered Investment Advisors (RIAs), today announced an additional $2 million in seed funding from Operative Capital, an early-growth stage investor in disruptive financial technology start-ups.

Watch FPPad Bits and Bytes for May 8, 2015

FPPad Bits and Bytes for May 1

Posted on May 1, 2015 by Bill Winterberg in Bits & Bytes

Whoops! My May 8 email newsletter link lands here by mistake. Click here to see May 8 Bits and Bytes!

On today’s broadcast, Shareholders Service Group is attracting the attention of independent advisors, and for good reason, Orion Advisor Services announces a new partnership in the robo-advisor arena, and, find out how you can stay one step ahead of the latest cyber attacks that have the potential to cripple your business.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

TRX now offers TRX Edge, a completely rewritten rebalancing platform optimized for the web as well as mobile devices. Sign up for a demo of TRX Edge by visiting http://fppad.com/trx

Here are the links to this week’s top stories.

Video coverage of the 2015 Shareholders Service Group conference from FPPad.com

[This week’s top story comes from Shareholders Service Group, as I spent the end of last week at the company’s annual conference for advisors outside San Diego. SSG is one of those institutions that flies below the radar of most advisors, but now with over 1,400 financial advisors leveraging the resources of SSG, the company is continuing to attract attention.

From a technology standpoint, Shareholders Service Group follows an open architecture approach powered by the custody services of Pershing, and SSG wants advisors to be able to choose the best of breed solutions they want to use, without being told what to do by the institution. While at the conference, I connected with CEOs from content marketing provider Vestorly as well as CRM provider Junxure to learn about the partnerships they recently formed with SSG.

I also connected with XY Planning Network co-founders Michael Kitces and Alan Moore to get their take on important trends advisors need to monitor, which, no surprise, include a number of technology takeaways.

There’s a lot more from the Shareholders Service Group conference, including conversations with CEO Peter Mangan and President Dan Skiles]

Orion Advisor Services, LLC Partners With Jemstep to Deliver New Integrated Technology to Independent Financial Advisors from Marketwired

[Next up is news from Orion Advisor Services, as the company recently announced a new partnership with online investment provider Jemstep. Jemstep originally formed back in 2008 to deliver online investment solutions to retail investors, but now the company also offers Jemstep Advisor Pro as a solution you can offer to your emerging clients. Here’s a quick summary. You can embed Jemstep Advisor Pro on your website where new clients can complete a self-directed process to open an account, just like Redhawk Wealth Advisors has done.

Clients fill out a basic profile, complete a very simple risk questionnaire, and link investment accounts using account aggregation. Jemstep then generates a simple portfolio analysis using the client’s existing holdings and compares hypothetical performance to a target allocation of a portfolio allocation that you, the advisor, created and Jempstep matches to the client’s risk tolerance. If everything looks promising to the client, they proceed to the account opening stage where they complete account forms electronically.

So where does Orion fit in to the picture? New accounts created by Jemstep are custodied with TD Ameritrade Institutional, and those account details can then be fed into Orion using Veo Open Access. Once in Orion, all kinds of performance and analytics can be performed, which is what Jemstep, as of today, May 1, 2015, doesn’t currently provide. Now do you get it?

But if you’re NOT using Orion, Jemstep delivers the online investment interface, but it lacks the portfolio performance reports found in other solutions. That’s why the partnership with Orion is important, among other reasons.] Orion Advisor Services, LLC (“Orion”), the premier portfolio accounting service provider for advisors, announced that it has partnered with Jemstep, Inc., a leading provider of robo-technology solutions to advisors, to offer a new integrated technology solution for independent financial advisors.

SEC Cybersecurity Guidance Update from SEC.gov

[I need to move on to today’s final story on cybersecurity, as the SEC released new guidance this week with three important takeaways for advisors:

You need to periodically assess your cybersecurity risks, you need to identify how you will detect and respond to attacks, and you actually need implement your written policies and procedures and provide training to your staff.

So to do that, the SEC offered the following tips and resources to … oh, I’m being told they didn’t offer tips and resources, right, so I’m going to help you with the first takeaway which is cybersecurity threat assessment.

Do you want to know what threats advisors are actually facing every day? I set up a page on FPPad to collect threat information from advisors nationwide, and rank the top threats by the number of reports received. Plus, I’m going to highlight new attack techniques as they happen, so you can do your best to stay one step ahead of ever-more-sopisticated attackers. They’ve gone way beyond misspelled emails from Nigerian princes!] The Division has identified the cybersecurity of registered investment companies (“funds”) and registered investment advisers (“advisers”) as an important issue. Both funds and advisers increasingly use technology to conduct their business activities and need to protect confidential and sensitive information related to these activities from third parties, including information concerning fund investors and advisory clients.

Access the FPPad RIA Cybersecurity Exchange at fppad.com/cybersecurity

Visit the FPPad RIA Cybersecurity Exchange

Here are the stories that didn’t make this week’s broadcast:

Personal Capital Apple Watch App Review from Dough Roller

Personal Capital revolutionized the free online financial dashboard. In one place you can now automatically track all of your investments, including retirement accounts. It shows your asset allocation and investing costs, and does so with amazing charts and graphs. All for free. Now the dashboard is available on the Apple Watch.

Addepar lays out world-fixing vision and rolls out upgrades at swanky The Battery event in San Francisco from RIABiz.com

Addepar Inc. is angling to manage a major chunk of a $120 trillion of assets under management on Earth, including pensions, sovereign countries, private wealth and endowments, by attacking the challenge as a data management problem first and a design and analytics problem at a close second.

Watch FPPad Bits and Bytes for May 1, 2015

FPPad Bits and Bytes for April 17

Posted on April 17, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Grendel updates its CRM and portfolio reporting engine to help you be more efficient, find out what IBM Watson has to say about your personality, and a new app helps “Crystal”-ize what you know about your clients and prospects.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

Tech Review: Upgrade for Grendel from Financial Planning

[This week’s top story comes from Grendel Online, as the technology provider is evolving from a stand-alone CRM solution to a fully-featured wealth management platform. Now the move towards platforms is definitely a growing trend in the industry, because if you remember last year, inStream Solutions, which started out as a financial planning software program, also added features and adopted the wealth management platform moniker.

This week, Joel Bruckenstein provided an update of Grendel, which features a web-based CRM that stores all the essential contact information and notes about your client interactions. In addition, Grendel now offers performance-reporting modules available through a strategic partnership with First Rate, a performance solution provider for SEI, SunGard and more. So now advisors can view portfolio holdings and performance within the Grendel platform, and they can customize client reports using a report builder that has roughly 100 widgets that can be arranged with a simple drag and drop editor.

Bruckenstein does mention some concerns about the lack of comprehensive trading and rebalancing functionality and limited of integrations relative to other wealth management platforms, but Grendel certainly isn’t asleep at the wheel. While Grendel might fall short of the features offered by established platforms like Envestnet | Tamarac and Orion Advisor Services, Grendel isn’t going to come with the premium price tag, either. Grendel offers a pathway for advisors using stand-alone CRMs who are looking for something a bit more comprehensive, but also want something that won’t break the bank.] Advisors tend to overlook Grendel Online — and I sometimes do as well, for a couple of reasons.

Personality Insights Demonstration from IBM

[Next up is news from IBM, yes, that’s right, THAT IBM. Now on the technology side, you probably associate IBM with its super-computer named Watson, especially after the artificial intelligence computing system decimated human contestants in the popular TV game show Jeopardy.

Anyways, IBM is now actively seeking opportunities to enhance financial services by applying Watson’s enormous capabilities to better address client needs. I admit this might sound a little to like science-fiction, but here’s how you can test the power of Watson today.

IBM has a page online where you can paste in a block of text written by anyone and instantly receive personality insights about the author of the text. The link is in this week’s top stores. Try it with something you’ve written, and then see what happens when you enter text typed by a colleague, or even a client. The more text you have, the more accurate the insights should be, say, for example, using an epic blog post from Michael Kitces. It’s pretty amazing, and also a little creepy at the same time. He has an affinity for blue shirts, huh, who knew?]

Stalk everyone you know with this eerily accurate app that tells you how to talk to people from The Next Web

[And finally, if you think IBM’s personality insights are creepy, a new app out this week called Crystal takes things a step further. Crystal scours the Web for public information written by your connections and then builds a personality profile for that person. If there’s enough public information available, Crystal offers insights on what to say in a conversation, how to compose emails to that person, details on that person’s work style, and what to do when you’re conducting a sales process.

So instead of you doing all the information discovery on clients and prospects to paste into IBM’s personality insights tool, Crystal does all the heavy lifting for you. Say you want Michael Kitces to respond to your emails, for example: here’s a hint, don’t use sarcasm.] Crystal, a new app that analyzes public data to tell you exactly how to communicate with people, has had us all at TNW looking up our friends and family today (as well as ourselves, of course) to find out what it knows about us.

Here are stories that didn’t make this week’s broadcast:

AdvisoryWorld Unveils Advisor Proposal Generator from Marketwired.com

AdvisoryWorld, the leading provider of investment analytics, portfolio modeling, and proposal generation technology for the financial services industry, today announced the release of AdvisoryWorld’s Advisor Proposal Generator application.

Watch FPPad Bits and Bytes for April 17, 2015

FPPad Bits and Bytes for April 3

Posted on April 3, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Schwab Intelligent Portfolios gathers over $500 million dollars in its first few weeks, find out why Orion Advisor Services is regarded as one of the good fintech vendors, and personal dossier app Refresh gets acquired by LinkedIn.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Be the first to see the release of Wealthbox version 1.8 with a ton of new features and integrations, including one with MoneyGuidePro.

Here are the links to this week’s top stories:

Exclusive: Schwab robo-adviser crosses half-billion dollar mark from InvestmentNews.com

[For the second week in a row, this week’s top story comes from Charles Schwab, as the company told InvestmentNews that it gathered “considerably over” $500 million in assets in the new Schwab Intelligent Portfolios program.

Schwab Intelligent Portfolios was released to retail investors just three weeks ago, which you heard three episodes ago, and now they have over $500 million. And just four weeks ago, my broadcast covered Wealthfront’s news that they surpassed $2 billion dollars in assets under management.

So it took Wealthfront a little over three years to get to two billion dollars, and Schwab Intelligent Portfolios is on pace to do it in about two months. NOW who’s going to be the fastest growing and most trusted automated investment service in the world? I think that title’s up for grabs.

But hold on: there’s a deeper story here. Your business is experiencing grocery store econ 101. That’s right, it’s all about shelf space. You might have the best business in the world, but if you don’t have any shelf space, you don’t even have a chance to step up to the plate.

So all of these new solutions online are taking up shelf space and they’re crowding you out of the market. Sure, investors are getting low fees, rebalancing, even tax loss harvesting, but are they getting any REAL advice that actually matters? Not from what I can tell. But what I do see is that your shelf space is slowly being eroded, so you better start doing something about that today.

You can start by sharing this broadcast to your colleagues. Go on, the button’s down there, or up in the corner. Use it.] The Charles Schwab & Co. robo-adviser has crossed a symbolic threshold in just three weeks, raising more than half a billion dollars, the San Francisco-based firm told InvestmentNews on Monday.

What Makes Orion So Special? from Financial Advisor Magazine, and

Envestnet | Tamarac™ Rings in 2015 with a Record Year of RIAs Adopting its Portfolio and Client Management Platform from PRNewswire.com

[Next up is news on Orion Advisor Services, as this week Joel Bruckenstein highlighted the portfolio accounting service bureau for a number of the company’s innovations in financial technology.

Here are the most relevant updates from Bruckenstein’s column. Orion now serves over 570 advisory firms who collectively process over $200 billion in assets, and the company expects to add another 280 firms this year.

Bruckenstein highlights many of Orion’s innovations, including its free private labeled mobile app for advisors, video client statements powered by Engage, and trading sleeve capabilities in its order management system.

Bruckenstein also writes that Orion exhibits a company culture of innovation, which you saw first hand from my Fuse 2014 hackathon coverage, which is an event the company will repeat once again this September.

To be fair, Orion’s competitor Envestnet | Tamarac has also recently achieved some significant milestones, as the company now serves over 800 advisory firms with over $500 billion dollars on the platform, and they also offer a custom branded iPad app for use by advisors and clients. So remember what I said about shelf space and competition? Both of these companies, plus many other technology providers, will put you in a position to differentiate yourself in a crowded market.] When pondering this month’s column, I thought it might be interesting to focus on a single firm whose story involved all of these trends, Orion Advisor Services, which offers “software as a service” and portfolio accounting services to RIAs.

Refresh Joins the LinkedIn Family from Refresh

[And finally, I’m wrapping up this broadcast by revisiting Refresh, an app I told you about way back in episode 107. Refresh is an app that creates a real-time dossier about people you’re going to meet, pulling information from a variety of sources to help you, well, refresh your memory about your connections.

This week, Refresh announced that it will be acquired by LinkedIn (probably because of the Bits and Bytes bump!), so the company will soon be sunsetting its standalone app and rolling in its dossier capabilities into LinkedIn. I’m pretty happy about this move, because Refresh has been one of my go-to apps for a while, and I’m glad to see how the technology can enhance the value of LinkedIn as all of us continue to develop meaningful relationships with clients and colleagues everywhere.] Today, I’m excited to announce that Refresh has been acquired by LinkedIn.

Here are the stories that didn’t make this week’s broadcast:

External IT Upgrade Democratizes Access to User Activity, Improving Advisors’ IT Security and Workflow from ExternalIT

External IT, a cloud-based IT outsourcing firm that focuses on RIAs and Broker Dealers, today announced a new capability to be part of its best-in-class Cloud Desktop solution. The enhancement to the recently redesigned platform creates a visual and easily readable interface to view user activity that tracks login location, IP address, time and device, along with the specific applications launched.

Watch FPPad Bits and Bytes for April 3, 2015

FPPad Bits and Bytes for March 27

Posted on March 27, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Schwab reveals details about its Institutional Intelligent Portfolios™ platform for advisors, LearnVest gets acquired by Northwestern Mutual, and Periscope becomes the latest trendy app for live video streaming.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Total Rebalance Expert, the industry’s leading tax efficient and multi-custodial rebalancing platform – now available anytime, anywhere on any device with TRX Edge.

Here are the links to this week’s top stories:

Technology details of Institutional Intelligent Portfolios™ from Schwab Advisor Services from FPPad, and

Charles Schwab Unveils Institutional Intelligent Portfolios Details from BusinessWire

[There were two big stories this week you need to know about, so let’s begin with Schwab Advisor Services, as the company announced details of its Institutional Intelligent Portfolios™ solution created for you, the financial advisor, that will be released in the second quarter of this year.

Institutional Intelligent Portfolios is an automated investment management solution that allows you to add your firm name, logo, and contact information to the platform as well as design your own portfolios, provided that you choose from a pool of about 200 ETFs.

Now if you custody over $100 million dollars with Schwab, there’s no platform fee, but if you custody under $100 million, Schwab will charge users a platform fee of 10 basis points. And no matter what, you can’t allocate less than 4% in cash for any of your custom portfolios.

So what does this mean for your business? You now have yet another technology solution to offer a low-cost automated investment service to emerging clients, but IIP has the potential to be “free” if you custody enough assets with Schwab AND you ignore the drag on returns due to the 4% minimum cash requirement. But for that rock bottom price, you’re giving up some control.

If Schwab decides to change the available ETF options, or decides to require a higher minimum cash allocation, well, it’s their way or the highway. And don’t forget, this is not a set and forget business model.
These are people that we’re talking about signing up for automated services; they’re more than just users. Your business may already be spread thin today, and unless you’re thoughtful about a new strategy for serving this market, you may not be setting yourself up for success.

So will you be adding IIP and its ETFs to your RIA ASAP for your VIPs, or will you be SOL and suffer from FOMO? Hashtag LOL.] In company webcast and press release today, Schwab Advisor Services provided details of its Institutional Intelligent Portfolios™ solution that the company describes as an “automated investment management solution for independent registered investment advisors (RIAs).”

Northwestern Mutual Life Insurance Co. to acquire LearnVest from FPPad

[Next up is the surprising announcement this week that LearnVest, the New-York based financial planning startup, has agreed to be acquired by Northwestern Mutual, the largest direct provider of individual life insurance, AND one of the top 10 biggest independent broker-dealers in the financial planning industry.

Terms of the deal were not disclosed, and rumors have been flying in every direction about valuation, revenue, burn rates and more.

Now a lot of times LearnVest has been mischaracterized as another robo advisor, but the company actually employs over 40 full-time financial planners, and they built their own proprietary financial planning software and tools because existing solutions were too complex and time consuming to use.

So while financial planning has been the big focus of LearnVest, I don’t think that was a big factor in this deal at all.

According to CEO John Schlifske, Northwestern Mutual advisers created over 400,000 financial plans last year. If you take LearnVest’s number of clients in their February 2015 Form ADV Part 2, at best they delivered 3,700 plans in the last fiscal year, not even 1% of the Northwestern Mutual’s volume.

For me, this deal is all about lead generation. By acquiring LearnVest, Northwesten Mutual now gets access to the over 1.5 million people who use LearnVest’s free mobile app or subscribe to LearnVest’s content. Schlifske was quoted saying that LearnVest “is expected to continue providing unbiased planning,” so assuming that’s true, what’s the upside for Northwestern Mutual?

How does one bring together “best-in-class products” with a “cutting-edge client digital experience,” without an inherent conflict? The jury’s still out on this one, so be sure to watch future broadcasts as this story develops.] According to the Wall St. Journal, Northwestern Mutual Life Insurance Co., said it would acquire New York-based online financial planning startup LearnVest Inc.

Here are the stories that didn’t make this week’s broadcast:

Twitter’s Periscope App Lets You Livestream Your World from Wired

Periscope is consensual voyeurism. That’s not a new idea—millions use Twitch to watch other people play videogames, while YouTube, UStream, and a dozen others have tried to make businesses out of live-streaming video—but it feels like the right platform and the right time.

Tax-Loss Harvesting for Everyone from Wealthfront

We’re proud to announce that our daily tax-loss harvesting service will be made available to all Wealthfront taxable accounts, starting in April.

Watch FPPad Bits and Bytes for March 27, 2015

FPPad Bits and Bytes for March 20

Posted on March 20, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, learn about the technology one planner selected to launch his new RIA, SigFig launches a free portfolio guidance algorithm for investors, and find out what happens when Tony Robbins mentions your firm in his best-selling book.

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

Here are the links to this week’s top stories:

Meeting The Requirements To Start Your Own RIA Without Breaking The Bank from Kitces.com

[This weeks top story comes from Michael Kitces’ Nerd’s Eye View, as this week Kitces featured a guest post from financial planner Andrew McFadden. McFadden tells how he was inspired to launch his own RIA after reading a post by Gen Y planner Sophia Bera about her own experience. He recently launched Panoramic Financial Advice for roughly $7,000 and provided a helpful overview of the technology he selected to get his business up and running.

First, McFadden chose Less Annoying CRM after evaluating Redtail and Wealthbox, because of the CRM’s customization options and low price of just $10 a month. Less Annoying CRM does integrate with Google Apps and Mailchimp, but it doesn’t offer integrations to industry programs like financial planning or portfolio management software. But that’s ok, because McFadden didn’t need to buy portfolio management software, as he opted to leverage the services of third-party money manager Frontier Asset Management which uses Fidelity as its custodian.

For planning engagements, McFadden gathers client data using PreciseFP, builds financial plans using MoneyGuidePro, communicates with remote clients via Skype, and gathers electronic signatures using Adobe EchoSign.

So think about the advisors in your business: For $7,000 and a lot of hustling, practically anyone can start new RIA from scratch. So if you’re not investing in your people, your technology, and your compensation plan so that there’s upside potential in your business, don’t be surprised if you witness breakaways from your firm as advisors decide to go out on their own.] Launching a business is hard enough in any industry, but getting through the requirements for setting up an RIA and figuring out the necessary technology vendors and software to have in place when starting a firm can be especially daunting.

SigFig Launches ‘SigFig Guidance’ to Help the 90% of Investors Losing Money Due to Common Mistakes from BusinessWire.com

[Next up is news from SigFig, another player in the online automated investment service arena, that launched a new feature this week called SigFig Guidance. SigFig Guidance uses an online questionnaire and account aggregation to identify an investor’s current portfolio and risk tolerance, and then proceeds to diagnose common problems in the portfolio. SigFig Guidance looks for things like high fees, uninvested cash, excessive risk, and poor diversification, and then offers portfolio recommendations generated by SigFig’s algorithms, all for free.

So does this sound like a second opinion service or a portfolio checkup? That’s because it is. So if you’ve been using a second opinion incentive to attract prospects to your business, you might need to modify your process in light of this new competition.] SigFig, the fastest and most convenient automated investment service, today launched ‘SigFig Guidance’, a free investment tool specifically designed to analyze any portfolio in less than five minutes, offering unbiased, actionable suggestions to optimize returns and reduce fees.

Stronghold takes wraps off robo matchmaker by InvestmentNews

[And speaking of portfolio checkups, this week’s broadcast ends with another new portfolio checkup service, only this one is offered by Stronghold Financial out of San Diego. Now where have I heard that name before? Oh, yes, Stronghold Financial is the business that motivational speaker Tony Robbins promoted in his book, “Money: Master the Game” published back in November, and the firm is led by Robbins’ own advisor Ajay Gupta, which created a bit of controversy on its own.

That aside, what happens when your firm gets mentioned in a New York Times best selling book? You get flooded with leads. In response, Stronghold now offers a free Portfolio Checkup service on its website that uses account aggregation powered by Jemstep in the back end, but instead of taking on thousands of new clients itself, Stronghold is referring those clients out to roughly 100 financial advisors who are part of the Stronghold network, and in return, those advisors pay 25% of the fees generated by each referral back to Stronghold.

So if you feel like your lead generation could use a boost from riding the coattails of Tony Robbins, this is an interesting option to consider at the least, or you could implement Jemstep on your own for a lower fee, but be totally responsible for your own lead generation campaign.] Stronghold Financial, the advisory firm that found itself at the center of controversy last fall because of its ties to self-help guru Tony Robbins, believes its robo-matchmaking service is ready for prime time.

There were no other of stories of interest this week, so enjoy an early start to your weekend!

Watch FPPad Bits and Bytes for March 20, 2015

FPPad Bits and Bytes for March 13

Posted on March 13, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Schwab and Wealthfront duke it out over automated investment supremacy, Fidelity wants to be the first final app for Apple Watch, and learn what screencasting app I use to delegate work so I can be more efficient.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

To learn more about Croesus or to sign up for a free trial, visit fppad.com/croesus.

Here are the links to this week’s top stories:

Charles Schwab Launches Schwab Intelligent Portfolios™ from Business Wire

[This weeks top story features, no surprise, Charles Schwab and Wealthfront, as this week many of us witnessed round one of what could easily be a 12-round match between the industry heavyweight and the up-and-coming contender. Allow me to bring you up to speed in less than 60 seconds:

In June of 2014, Wealthfront crossed a billion dollars in AUM and paid homage to Charles Schwab for building a world-class company (foreshadowing). Then in October, Schwab announced it would release it’s own automated investment service called Schwab Intelligent Portofolios™ in the first quarter of 2015, and offer it with no management fees.
So in January of this year, details emerged that Schwab Intelligent Portfolios generally will have higher cash positions than similar allocation strategies, allowing Schwab to earn revenue on cash that is swept to Schwab Bank.
This week, Schwab officially rolled out Intelligent Portfolios on Monday, so on Tuesday, Wealthfront’s CEO Adam Nash criticized Schwab, remember, the same company he venerated just 9 months ago (does that count as a another pivot?), citing high cash allocations as quote “almost criminal.” Schwab countered on Wednesday, saying Nash was misleading and quote “presented a very loose interpretation of facts.” Now you’re up to date, and with a little bit of time to spare!

So why is this news for you? According to Schwab’s press release, the company plans to release Institutional Intelligent Portfolios™ in the second quarter, a version of the service that allows financial advisors who custody client assets with Schwab to use the solution with their own firms’ branding.

For a yet-to-be-disclosed fee (here’s a hint: I bet it’s 25 basis points), advisors can modify and customize asset allocations in Institutional Intelligent Portfolios™, or they can choose to use existing portfolios for no program management fee.

And second, while Schwab and Wealthfront battle it out, you have a huge opportunity to get in front of investors caught up in this story to communicate how you’re different from automated investment services. Yes, you do offer portfolio management, but you offer so much more, so it’s time you start controlling the conversation instead of allowing others to control the conversation about you.] Charles Schwab today launched a fully automated investment advisory service, Schwab Intelligent Portfolios™, the only investment advisory service using sophisticated computer algorithms to build, monitor, and rebalance diversified portfolios based on an investor’s stated goals, time horizon and risk tolerance – without charging any advisory fees, commissions or account services fees.

Fidelity® to Launch Financial App for Apple Watch™ from Fidelity

[Next up is news from Fidelity Investments, as this week the company rode the wave of interest in the Apple Watch announcement by revealing a financial app for the new product. If you remember waaaay back in my third episode, I told you about Fidelity’s Market Monitor app for the ill-fated Google Glass, so it’s not surprising that the financial services company is also leading the industry on embracing Apple’s foray into wearable computing.

So again, what’s the takeaway for you? While Google Glass has floundered perhaps for being a little too intrusive, the Apple Watch and other devices on your wrist may actually lead to some incremental productivity increases in your daily routines. So will Apple Watch prove to be popular among advisors? Only time will tell. Thank you, I’ll be here all week! Try the veal!] Fidelity Investments® announced today a first-of-its kind financial app for Apple Watch. Through a unique design and experience, the Fidelity Mobile® app for Apple Watch conveniently gives customers a distinctive overview of global markets and alerts on stocks and investments in real-time right on their wrist.

How I Finally Learned To Delegate By Creating Video Tutorials With Screencasting Software from Kitces.com

[And finishing up this week’s broadcast is a recent post from Michael Kitces on his Nerd’s Eye View blog about learning to delegate work to others. I’m sure you’re heard time and time again that you need to delegate work to be more efficient with your own time, but some things are just easier if you do them yourself instead of showing someone else how to get the job done. So what was the breakthrough for Kitces? The answer was screencasting software.

Screencasting software allows you to record your computer screen and also record your narration of what you’re doing. When you’re finished, you can share your screencast video with colleagues or even with clients by uploading it as a private video online.

I make screencasts for my own business, and I even use them for graphics for Bits and Bytes broadcasts. The tool I prefer is Camtasia for Mac, they also have a version for Windows, and if you keep an eye out, you’ll often find a coupon code for 50% off.] For me, the “breakthrough” in how to delegate effectively came from using screencasting software – tools that record what’s happening on your computer screen, paired with the audio of you talking while you’re sitting in front of it.

Here are links to stories that didn’t make this week’s broadcast:

Envestnet | Tamarac™ Rings in 2015 with a Record Year of RIAs Adopting its Portfolio and Client Management Platform from PRNewswire

During the previous 12 months, Tamarac has added approximately 150 RIA firms to its roster of clients, bringing the total to more than 800 firms managing client assets in excess of $500 billion. The dramatic increase in RIA clients has had an exponential effect on the number of financial accounts residing on the Advisor Xi platform, which now number more than 1 million.

Watch FPPad Bits and Bytes for March 13, 2015

FPPad Bits and Bytes for March 6

Posted on March 6, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Wealthfront wants you to know they crossed another round number in AUM, ByAllAccounts is now aggregating over $1 trillion dollars in investor assets, and Morningstar is out with a new iPad app for advisors.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by IMPLEMENT NOW, the independent advisor’s Practice Management Virtual Summit hosted by Kristin Harad broadcasting online March 16th to the 20th. When you register, you’ll get access to interviews and bonus material from 22 industry thought leaders as they reveal their practice management secrets for success.

And if you register by March 15th, you’ll receive a copy of Carl Richard’s new book The One Page Financial Plan. Find all the details for this high-impact event by visiting fppad.com/implementnow

Two Billion Reasons to Believe from Wealthfront, and

Vanguard may expand fast-growing virtual investing service to advisers from InvestmentNews

[First up is news from online investment service Wealthfront, as the company announced this week that it has surpassed the $2 billion dollar mark in assets under management, an increase of 20 times in just over two years. This places the automated investment service just barely in the Top 100 RIA firms measured by assets according to the InvestmentNews RIA database. However, another online provider has also entered this rarefied territory, but with very little fanfare.

That provider is mutual-fund giant Vanguard, as the Vanguard Personal Advisor Services™ reached $10.1 billion dollars in assets as of the end of 2014, and it’s still in a limited pilot program. If you do the math, the company added nearly $8.8 billion to its platform in just nine months, and the company is also considering offering some form of the service to advisers.

So while the startups continue to make headlines and receive face time on cable business TV, the incumbents that the startups say they’re disrupting are putting up some very impressive growth metrics of their own.] Wealthfront managed less than $100 million in client assets when I joined, and had many skeptics. No one outside of the company could have imagined that, just over two years later, we’d celebrate being the first automated investment service to reach $2 Billion in client assets under management.

Morningstar Reaches Milestones, Aggregates More than $1 Trillion in Assets Daily With Access to 20,000 Financial Data Sources Through Morningstar ByAllAccounts Aggregation Service from Morningstar

[Related to online asset tracking is this is news from Morningstar, as the company announced its ByAllAccounts aggregation service now aggregates over $1 trillion dollars in investor assets. You may recall that Morningstar acquired ByAllAccounts back in April of 2014, and since then the number of supported data sources has grown to over 20,000 from 4,500. Can you say Yodlee?

So what does this mean for you? Remember, most of the online investment services don’t take into account the assets users have in their held away accounts. Personal Capital is one exception, but they’re not a pure online service, either. The rest don’t have the complete picture of their users’ net worth, so if you’re on the fence about incorporating account aggregation in your business, this is one area in your value proposition where you can outperform the online competition.] Morningstar, Inc., a leading provider of independent investment research, today announced a number of milestones for its Morningstar® ByAllAccounts aggregation service.

Review: Morningstar’s New iPad App from Financial Planning Magazine

[And finally, Morningstar also rounds out this week’s broadcast as Joel Bruckenstein reviewed their new iPad app built for the needs of financial advisers. I had the opportunity to recently test the app with Morningstar’s Mike Barad as he walked through the market research information, complete with embedded videos from Morningstar analysts, as well as the Clients and Portfolios view that advisors can use to stay up to date on client asset allocations, holdings, and more.

There are a few wish list items that Bruckenstein highlighted, such as the inability to conduct trading or rebalancing activity within the app, or to view Portfolio X-Ray reports on aggregated accounts. Still, for a version 1.0 app, advisors who use Morningstar Office or Workstation in their business should find the app useful for those times they’re away from their desktop computer.] While Morningstar has long been known as a leading provider of independent investment research, the company also produces a number of software applications for advisors.

Here are the stories that didn’t make this week’s broadcast:

Into The 21st Century, Finally from Financial Advisor Magazine

Years before there was Riskalyze or Pocket Risk, there was FinaMetrica, a comprehensive risk-profiling tool for use by advisors with their clients.

Wealth Access integrates with MoneyGuidePro from InvestmentNews

Wealth Access, a personal financial management platform, announced Tuesday its integration with MoneyGuidePro, a popular financial planning software.

Breaking Delivers the News to Your Mac or iPhone Notification Center from Lifehacker

OS X/iOS: Keeping up with the news is easy, but keeping up with news you care about can be trickier. Breaking is a new app that makes it easier.

FPPad Bits and Bytes for March 6, 2014

FPPad Bits and Bytes for February 27

Posted on February 27, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Envestnet acquires Upside, the laptop you’re using right now could be vulnerable to attacks, and Mobile Assistant releases updates that will speed up your dictation workflow

So get ready, FPPad Bits and Bytes begins now!

(watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

TRX just announced TRX Edge, a completely rewritten rebalancing platform optimized for the web as well as mobile devices. Sign up for a demo of TRX Edge and also download their white paper on rebalancing ROI by visiting fppad.com/trx

Here are the links to this week’s top stories:

Envestnet Acquires Upside from Envestnet

[First up this week is a late-breaking announcement by Envestnet that the company will acquire online investment provider Upside for an undisclosed amount. I’ve covered Upside in several broadcasts before, as their automated investment service is meant to be used by advisors, and their service powers Liftoff, launched last year by high-profile advisors Barry Ritholtz of the Big Picture and Josh Brown, The Reformed Broker. Oh, happy belated birthday, Josh!

Now this is the first online investment provider to be acquired by a larger vendor. Remember, Fidelity Institutional did not acquire Betterment Institutional, they simply announced a collaboration with the company last year (watch FPPad Bits and Bytes for October 17, 2014), so I expect several more acquisitions to be announced this year. You might want to keep an eye on JemStep, SigFig, and Wealth Access, but you didn’t hear that from me!

Now news of this deal broke while I was already in the studio filming this week’s broadcast, so you’ll need to visit fppad.com/154 for more details, like Envestnet’s Thursday afternoon conference call, and see how this acquisition will shake up the online automated investment landscape for advisors.] Envestnet, Inc., a leading provider of unified wealth management technology and services to financial advisors, announced today that it has acquired Upside, a technology company providing digital advice solutions to financial advisors. Terms of the acquisition were not disclosed.

Lenovo PCs ship with man-in-the-middle adware that breaks HTTPS connections from ArsTechnica, and

How Lenovo’s Superfish ‘Malware’ Works And What You Can Do To Kill It from Forbes

Test your computer with The SuperFish vulnerability test at Filippo.io

And visit SuperFish Vulnerability from Lenovo Support

[Um, it’s accumulating, so next up is news of the SuperFish controversy affecting users of Lenovo laptop and desktop computers. For roughly four months in 2014, Lenovo shipped 16 million PCs pre-installed with a “visual search” plugin called SuperFish.

While preloaded software that serves up ads is annoying, security experts discovered a vulnerability in the way encryption certificates were handled. I’ll spare you the technical details, but this means if you’re using a Lenovo computer with SuperFish preinstalled, your web browser sessions could be vulnerable to man-in-the-middle attacks, potentially exposing some of your confidential information.

So how do you know if you’re infected? I’ve linked to a SuperFish vulnerability test in this week’s show notes at fppad.com/154, and you will also find a link to Lenovo’s support site with instructions on how to remove SuperFish from your computer.]

Lenovo is selling computers that come preinstalled with adware that hijacks encrypted Web sessions and may make users vulnerable to HTTPS man-in-the-middle attacks that are trivial for attackers to carry out, security researchers said.

Mobile Assistant Announces New Version of iPhone App; Integration With Salesforce; Enhanced Integration With Redtail Technology from MarketWired

[I’m going to need a shovel soon, so let’s finish up with news from Mobile Assistant, the popular dictation service advisors use to streamline their note taking workflow. This week, Mobile Assistant released an updated iPhone app that offers an expanded notes section with search features, optional push notifications when dictation jobs are completed, and better visibility into the amount of dictation lines used in each billing cycle.

The dictation service also added Salesforce to the list of CRMs that can import completed dictations to client records, and if you’re a Redtail CRM user, you’ll now be able to sign up for a free trial of Mobile Assistant directly from Redtail without having to retype any of your personal information. So if you’re still in the habit of manually typing in notes after a client meeting, give dictation services a try and see how much your productivity can improve.] Mobile Assistant, Inc., the fastest growing mobile dictation service in the financial and insurance industries, is pleased to announce that it has launched the newest version of its iPhone App in parallel with full integration with Salesforce, the nation’s leading cloud based CRM platform.

Here are the stories that didn’t make this week’s broadcast:

Fidelity Investments® Aligns Clearing and Custody Units; Strengthens Commitment to Innovation in Financial Advice Industry from BusinessWire.com

Fidelity Institutional, the division of Fidelity Investments® that provides clearing, custody and investment management products to registered investment advisors (RIAs), broker-dealers, family offices, retirement recordkeepers and banks, today announced the alignment of its clearing and custody units.

Watch FPPad Bits and Bytes for February 27, 2015

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