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FPPad Bits and Bytes for October 17

On today’s broadcast, Betterment Institutional releases its online investment solution for advisors. Will the industry rush to adopt this new digital solution for emerging clients? The SEC admits it doesn’t know where its laptops are. Could you be at risk of making the same mistakes committed by this industry watchdog? And, hackers claim to have stolen millions of passwords from Dropbox. Find out what you should be doing right now to protect the information you store online.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM: Simple, social, and collaborative CRM for financial advisors.

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If you’re considering switching your CRM, connect with Amber from Team Wealthbox to get a personal demo at Wealthbox.com.

Here are the links to this week’s top stories:

Robo advisor Betterment works with Fidelity in RIA push from CNBC

[This week’s top story highlights Betterment Institutional, who this week announced the official release of an advisor-friendly version of its popular direct-to-consumer service that currently manages over $600 million in customer assets.

No doubt influenced by the guidance and financial investments from Steve Lockshin and Marty Bicknell, Betterment Institutional allows advisors to white label the Betterment platform and offer it to all clients for a cost of 25 basis points per year. Advisors can charge an additional fee if they so choose.

In addition, Fidelity Institutional Wealth Services announced that the company will include Betterment Institutional among a list of practice management resources it offers to advisors. But the use of Betterment Institutional is not exclusive to Fidelity, so whatever your custodial affiliation is today, you can begin to use Betterment Institutional if you’re seeking a low-cost automated investment solution for your emerging clients.

Betterment Institutional joins Upside Advisor, Guide Financial, JemStep and a few others as an advisor-friendly automated investment solution, and you’ll want to stay tuned for news following the Schwab IMPACT conference, as details on that custodian’s much anticipated free investment platform should be made public.] If you can’t beat the robots, join them. That’s what Betterment—the ultra-low cost, computer-driven personal portfolio service—hopes financial professionals will do with its new institutionally focused “robo-advisor” offering.

Missing SEC laptops risk release of nonpublic information, inspector says from Marketwatch

[Next up is an embarrassing revelation from the Securities and Exchange Commission, as the industry watchdog admitted that somewhere between 24 and 202 laptops were unaccounted for, opening up the risk that private, nonpublic information could be exposed. Is this when I should do a forehead slap?

Alright, so the SEC has its own data security issues to deal with, but I want to take a moment to challenge you about how you’re keeping your business and client information safe. Do you use full disk encryption on the laptops you use for work? You should.

Windows 8.1 Pro and Enterprise offers BitLocker drive encryption for free, and if you use Mac, FileVault 2 disk encryption is built right in to the operating system. All you need to do is turn the feature on and protect your laptop with a strong login password.

And don’t forget about your mobile devices. Every device you use should be protected with a login passcode, the longer the better, and in most cases, requiring a passcode automatically enables device encryption.] The inspector-general of the Securities and Exchange Commission said in a report that there’s at least 24 and as many as 202 laptops that are not accounted for, which risks the release of sensitive, nonpublic information.

Dropbox says it wasn’t hacked. But that doesn’t help users whose information was leaked from The Washington Post

[And finally, Dropbox made headlines this week as reports circulated that hackers claimed to have accessed over 7 million usernames and passwords to the popular online file storage service. Dropbox insists that its systems were not hacked, but rather the login credentials were obtained from unrelated companies and services.

Once again, it’s critical that you follow good online account protection practices: Use a unique password for each website, activate multi-factor authentication where possible, and consider managing login credentials in a reputable password management service like LastPass, 1Password, Meldium, and more.] Dropbox was the latest company under the gun on security, when a link on reddit surfaced a claim that hackers have nearly 7 million usernames — plus their passwords — from the storage service on Monday.

Here are the stories that didn’t make this week’s broadcast:

Canva Launches iPad App to Bring Amazingly Simple Design to Your Fingertips at Canva.com

We’re very excited to today announce the launch of the Canva app for iPad.

 

Watch FPPad Bits and Bytes for October 17, 2014

Watch FPPad Bits and Bytes for October 17, 2014

FPPad Bits and Bytes for October 10

On today’s broadcast, Schwab and Google drop hints about their online investment services. See how this crowded market is about to become a little bit more cozy. Digital estate planning for your clients is becoming more important than ever. Find out which new solution will help your clients plan for their digital assets. And, Bob Veres gets me fired up about the use of social media in your business. You’ve been warned, prepare for a storm off!

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Envestnet | Tamarac, the provider of Tamarac Advisor Xi, a web-based portfolio and client management platform that uniquely integrates portfolio management, reporting, monitoring, rebalancing, and trading with a client portal and enterprise level CRM.

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Find out more about Advisor Xi and download their latest white paper on best practices for technology evaluation and implementation by visiting fppad.com/tamarac

Here are the links to this week’s top stories:

Exclusive: Schwab ready to unveil free ‘robo-broker’ service from Reuters, and

Google study heightens fund industry peers from Financial Times (subscription required) or Google Looks to Enter Financial Industry from NBC Bay Area, or Google will likely re-invent the industry rather than play in the existing sandbox from Valuewalk

[This week’s top story covers *two more* announcements in the online investment algorithm space. You did watch last week’s episode, didn’t you? So first up is Charles Schwab who, according to a Reuters article, is developing its own automated investing service for use by you, the financial advisor, to attract emerging clients with a low-cost solution. How low cost you ask? Rumors indicate the service will be free, not including the four to 19 basis points charged by Schwab’s ETFs used in the platform.

And on the heels of Schwab’s news, Google hinted that the company is exploring its own entry into the investment management business. Financial Times first reported that Google commissioned a research report back in September on entering the asset management industry, which trigged a wave of industry speculation that gained a lot of momentum this week.

So let’s take a step back for a moment. Schwab has over 7 million investor accounts with over $1trillion in assets under management and Google has over one billion users across their various online services and mobile devices.

Collectively, the online investment providers have somewhere around $3 billion in assets under management (that’s 3 tenths of a percent of Schwab!) and less than 100,000 users (that’s one one-hundredth of a percent of Google!). Are the disruptors about to be disrupted? I don’t know, you tell me, and it all depends on whom you ask.] Charles Schwab Corp. is weeks away from introducing an automated investing service aimed at winning business from novice investors it does not currently serve, company officials told Reuters.

Estate Assist Wants To Provide Estate Planning For The Social Media Age from TechCrunch

[Next up is an announcement of a new service called Estate Assist, an online safe deposit box, if you will, that stores information about digital assets and shares that information with trusted recipients after a user passes away.

Identifying and managing your clients’ digital assets is probably not a part of your current service model, partly because there really haven’t been any decent solutions out there you can use that are better than using plain old spreadsheets. But with the introduction of Estate Assist, I think it’s time you consider including digital asset management services. Look at my YouTube channel or my email newsletter as an example: if I got hit by a bus <pause>, how will my spouse and beneficiaries access these assets?

In addition to Estate Assist, I think you should look into similar services from PrincipledHeart.com, created by CFP® practitioner William Bisset, as well the data inheritance feature from SecureSafe.] Estate Assist, launches out of beta today. Its aim is to help you store all your online passwords, social media accounts, digital health records, bank info and other paperwork.

The Five Biggest Ways Your Practice Needs to Change from Advisor Perspectives

[And finally, this week’s episode wraps up with industry commentary from Bob Veres, as he identifies the biggest ways your business needs to change in a recent Advisor Perspectives column. Now Veres says “pundits and journalists” say you need to make radical transformations, but they don’t give you any specifics. I hope he’s not talking about me, because I try to load these broadcasts you’re watching with tons of resources you should have on your radar. But I digress.

Veres mentions a number of what he calls “genuine evolutionary trends” which are all enlightening in their own way, but buried down at the bottom of his column, he says he suspects that “social media is going to be the least productive in terms of generating business for your firm.”

Really? Now to his credit, Veres says you should play to your strengths, and if social media isn’t one of them, it’s ok.

Well, I think that attitude was valid 20 years ago before it was possible to find out just about anything about anyone online using a quick Google search.

Just look at this broadcast. Complete strangers are watching it, they’re getting consistent value from it, and if they meet me in person at a conference, they say they feel like they already know me. So to say it’s the “least productive” way to generate business.. that’s it, I’m done.] Pundits and journalists make their living telling you that our profession is in a period of rapid evolutionary transition, and exhort you to be open to radical transformation. What you don’t hear in these messages are the specifics.

Here are the stories that didn’t make this week’s broadcast:

Watch all of the videos from Finovate Fall 2014 presentations

Mobile Dossier Startup Refresh Finds A Revenue Model With Its Salesforce App from TechCrunch

Refresh, the mobile tool for making you smarter at meetings, is now positioning itself to help sales teams be smarter about their clients and potential clients. To do that, the company has created a new product for Salesforce’s AppExchange that will allow users to access detailed information about the people in their professional network.

 

Watch FPPad Bits and Bytes for October 10, 2014

Watch FPPad Bits and Bytes for October 10, 2014

 

FPPad Bits and Bytes for October 3

On today’s broadcast, Upside Advisor teams up with a high-profile RIA. Will this partnership do anything to slow the growth of the $(!#-advisers? Redtail CRM previews the new version of its popular CRM. Will the design and feature changes be enough to attract advisors that are using aging systems? And, broker-dealers aren’t turning a blind eye to technology. Find out which firms are investing heavily to boost the efficiency of their representatives.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Version 1.6 is now available featuring automated workflows, templates for routine processes, and progress updates all on one screen!

Wealthbox CRM

Sign up for a free trial of Wealthbox today by visiting fppad.com/wealthbox

Here are the links to this week’s top stories:

Upside Powers Ritholtz Wealth Management’s New Digital Offering, Called Liftoff from Upside Advisor

[First up this week is an announcement from Ritholtz Wealth Management, the New York RIA headed by The Big Picture blogger Barry Ritholtz and Josh Brown, aka The Reformed Broker, who released a new web-based offering to emerging clients called Liftoff. Liftoff is a white-labeled version of the $(!#-adviser solution, uh, ok, online investment solution from Upside Advisor, which I introduced to you back in episode 136.

For around 40 basis points, Liftoff provides automated asset allocation recommendations to clients who want to get started with investing, but don’t yet have enough assets to qualify for a one-on-one relationship with Ritholtz’s advisors. Upside Advisor is just the latest $(!#-adviser, oh, right, online investment provider to join this space, as they’re going up against competing solutions like Wealthfront, Personal Capital, Betterment, Learnvest, Guide Financial, JemStep, Orion Discover; I can’t keep them all straight!

So today you’re faced with a choice: will you sit on the sidelines to see how these low-cost automated solutions play out, or will you partner with a low-cost provider to offer an investment solution for your emerging clients?] Upside, a technology company providing a digital advisor platform to investment advisors, today announced a new partnership with Ritholtz Wealth Management (RWM).

Tech Review: Redtail’s New Edition from Financial Planning

[Next up is a review of Redtail CRM and its third major product update to its software called Project Tailwag. In his October column for Financial Planning magazine, Joel Bruckenstein gives a very favorable review of the redesign and feature enhancements to the industry’s most widely used CRM.

Users will soon have access to a clean, flat design that’s easier to use, and it’s also responsive, as it adjusts to screens of any size from desktops to smartphones. Contact records feature a timeline of client interactions, and important details like contact information and activities and workflows are just a single click away.

Whether you use Redtail CRM or an alternative solution such as Junxure, Salesforce, Wealthbox, and others, these are the types of features and functionality you’re going to need if you expect to cultivate meaningful relationships with clients and differentiate yourself from the $(!#-advisers, uh, I mean, online investment providers.] Redtail Technology just released a major upgrade to its popular CRM application. Dubbed Project Tailwag, this version of Redtail — only the third upgrade in the company’s 12-year history — offers a host of new enhancements.

Racing Ahead from Financial Advisor

[And finally, Joel Bruckenstien once again wraps up this week’s top stories with a technology update from the nation’s leading broker-dealers firms. In his column for Financial Advisor magazine, Bruckenstein highlights LPL Financial’s announcement of ClientWorks, the successor to the existing BranchNet platform that I covered in episode 137, an updated portfolio reporting solution and Client Center dashboard from Raymond James, updates to Commonwealth Financial Network’s Client Household 360 Dashboard and Practice360 business dashboard, and the AIG Advisor Group’s pending release of a mobile version of Salesforce and with integrated Salesforce work flows.

Clearly these broker-dealer firms are investing heavily in technology to boost the capabilities of their representatives, especially as they face increasing competition from all of the $(!#-adviser, ugh, online solutions out there.] The pace of technological innovation has never been greater. Independent broker-dealer firms continue to invest to keep up with the competition, offering advisors and end clients a better experience.

Here are the stories that didn’t make this week’s broadcast:

Risk Tool Smackdown: FinaMetrica vs. Riskalyze from Financial Planning

I tested myself using two of the more popular risk tolerance instruments: Riskalyze and FinaMetrica.

Smarsh Introduces Enhanced Archiving Support for Instagram from BusinessWire

Smarsh®, the leading provider of hosted archiving solutions for compliance and e-discovery, today announced the Smarsh Archiving Platform now offers enhanced support for Instagram.

Personal Capital integrates Zillow home estimates from Personal Capital

For those of you with property, Personal Capital has come out with a great new feature that will help you keep track of your real estate investments with Zillow.

 

 

Watch FPPad Bits and Bytes for October 3, 2014

Watch FPPad Bits and Bytes for October 3, 2014

FPPad Bits and Bytes for September 26

On today’s broadcast, financial innovation takes center stage at Finovate Fall 2014. Find out which startups are building tools to improve your business. Advicent Solutions announces its acquisition of Figlo. Will this popular planning solution from Europe receive similar adoption in the US? And, I get a personal tour of Fidelity’s Office of the Future. Find out which technology you should have if you want to become the “anywhere advisor.”

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

itegria - providing a 360-degree, comprehensive approach to financial advisor IT needs

In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

Finovate Fall 2014: The Biggest Innovations in FinTech from Finovate

[This week’s top story highlights Finovate Fall 2014, the semi-annual gathering of many of the top startup companies in financial services. Finovate presenters cover a wide range of technology from mobile payments and automated investing to login security and financial literacy, so I’ve narrowed things down to the solutions that have the potential to help your business.

In no particular order, first up is My Virtual StrongBox with an updated version of its secure online file storage and sharing solution. Their competition for your business includes alternatives like Box and Sharefile for your document collaboration needs.

Next is Flexscore, which announced a new FlexScore Mobile financial profile scoring platform. Now with any mobile device, your clients can view their personal FlexScore, compare it with their peer group, and follow FlexScore’s recommend Action Steps to improve their score, which is a novel application of gamification techniques to financial advice.

Also showing potential is iQuantifi, a previous Finovate Best of Show winner, which is aggressively positioning itself as a virtual financial advisor solution. iQuantifi announced a new feature called “Cashfinder” to automatically recommend ways to reduce client expenses, and another one called “What if” that allows clients to tweak financial goals and view their effects in real time.

And the last company of note is bloom, which received one of this year’s Best of Show awards for its 401(k assessment and recommendation platform. bloom connects to client 401(k) accounts and evaluates its health using an image of a flower. Reducing risk or diversifying allocations leads to a healthier flower, which one again is an interesting and subtle play on gamification to get clients to take action on their financial future.]

On September 23 & 24, Finovate returns to NYC with FinovateFall, our flagship two-day showcase of the latest and greatest financial and banking technology innovations from leading established companies and hot young startups.

Advicent Solutions Acquires Figlo from Advicent

[Next up is news from Advicent Solutions, which announced its acquisition of Figlo, a financial planning software provider based in the Netherlands.

Figlo made a splash waaaay back in February 2011 at the T3 Conference in Florida when it demoed its software that had a very fresh and appealing user interface, but the company just didn’t gain all that much traction among advisors in the United States.

Now with the Advicent Solutions acquisition taking place, you should expect Figlo to benefit from Advicent’s marketshare with its NaviPlan and Advisor Briefcase solutions, and perhaps see the introduction of more compelling and user-friendly ways to deliver financial planning advice to clients.] In a deal that will further cement its position as the leading provider of financial consultancy and planning software solutions for banks, insurers and financial consultants, Advicent Solutions announced today its acquisition of Figlo.

Exclusive tour of Fidelity Institutional’s Office of the Future from FPPad

[And finally, several months ago in episode 129 I told you about Fidelity Institutional’s Office of the Future that the company created in its Smithfield, RI campus. I recently had the opportunity to tour the Office of the Future in person and was given a guided tour by Ed O’Brien, Head of Platform Technology for Fidelity Institutional.

The Office of the Future is divided into four distinct environments focusing on the diverse needs of today’s technology-empowered advisors: the briefing room, the “anywhere adviser” zone, the collaborative office, and the home environment.]

Fidelity Institutional’s Office of the Future shows how an adviser’s future office may not be a physical office at all.

Here are the stories that didn’t make this week’s broadcast:

Interactive Advisory Software Announces Data and Performance Validation, Client Billing and Reporting Services

Interactive Advisory Software (IAS) recently announced the launch of their new line of service offerings for new and existing advisors.  This marks the firm’s first major step toward a fully developed service bureau, in addition to their flagship fully-integrated technology platform.  Data and Investment Performance Validation, Client Investment Performance Reporting, and Account Billing are the first additions to the technology firm’s custom advisory services.

Actua to Acquire FolioDynamix, a Cloud-Based Wealth Management Technology Platform

Actua Corporation, formerly ICG Group (NASDAQ: ACTA), today announced that it has reached agreement to acquire FolioDynamix, a leading, secure, cloud-based investment and wealth management platform.

 

Watch FPPad Bits and Bytes for September 26, 2014

Watch FPPad Bits and Bytes for September 26, 2014

FPPad Bits and Bytes for September 19

On today’s broadcast, developers from the top technology providers assemble for a hackathon in Utah. Find out which innovations have the potential to work their way into your business. Advent announces a number of updates at its AdventConnect conference. Which one will help make your portfolio management more efficient? And, the SEC wants to see your cybersecurity policy. Find out which provider is offering a customized plan specific to your firm’s technology.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by the 2014 T3 Enterprise Conference, exclusively designed for the technology needs of broker-dealers and financial enterprises.

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Time is running out to register and book your hotel room if you want to be in the best place to monitor trends in broker-dealer technology. Reserve your spot today by visiting t3enterpriseconference.com

Here are the links to this week’s top stories:

Announcing the Fuse 2014 award winners from FPPad.com

[This week’s top story comes from Orion Advisor Services, which assembled one of the industry’s first “hackahon” events in Park City, Utah last week called Fuse 2014. Building on a developer retreat originally conceived by Redtail Technology’s Brian McLaughlin a few years ago, Orion assembled over 50 developers and industry heavyweights from fifteen of the top advisor technology providers.

So what’s the purpose of this Fuse hackathon event? Gather talented developers together in the same room, tell them about advisor frustrations, and let them build solutions in less than 48 hours.

Top awards presented at the end of Fuse 2014 event include Gladstone’s business intelligence and valuation tool, AdvisoryWorld’s analytics integration directly into Orion’s client portal, and Orion Advisor Services’ latest mobile app for use by both clients and financial advisors.] Here is the complete list of Fuse 2014 award winners. More details are available on Twitter under the #FuseUtah hashtag and the FPPad YouTube channel.

Advent Announces Next Generation of the Black Diamond Wealth Management Platform: Designed to Elevate the Investor Experience and Enhance Firm Level Productivity from MarketWired, and

Peter Hess delivers Advent Direct specifics at Advent Connect as Dave Welling wows with Black Diamond’s cloud advance from RIABiz

[Next up is a review of AdventConnect 2014, Advent Software’s annual client conference held in Las Vegas last week. The company made a number of announcements at its event, so here are the ones most relevant to financial advisor technology.

First, Advent’s Black Diamond platform continues to mature, as the next generation, which some are calling Black Diamond 4.0, received new enhancements to its data mining capabilities, which advisors can now use to generate business intelligence reports on how their business is performing.

Also, Black Diamond is delivering a brand new experience to investors through a completely redesigned, mobile responsive, online portal. The updated portal can be customized for each client, will include a secure document vault, and offers a secure messaging system for investor and advisor collaboration. Black Diamond said the new investor portal will be available sometime in early 2015.

And Advent provided an update of its Advent Direct® Community, which I covered last year in episode 107. The community now features over 10,000 registered users who have used the platform to discuss over 700 topics posted by advisors, asset managers, hedge fund managers, and more. It’s kind of reminds me of a private LinkedIn Group on steroids.

But if you want to see an example of the latest updates to Black Diamond, you’re going to have to head over to Advent Software’s website and give up your email address to view a product demo.] Advent Software, Inc. today at its annual client conference in Las Vegas, NV shared a preview of the next generation of its Black Diamond wealth management platform, which marks a major step in its evolution from a pioneer of cloud-based portfolio management and reporting technology to a full-featured wealth management platform.

SEC’s Cybersecurity Initiative: Technology and Policies Must Line Up from PRNewswire

[And finally, this week’s episode ends with yet another discussion of cybersecurity and the importance of keeping sensitive data from being leaked on the Internet. You can’t get enough of that video, can you? So to boost advisors’ cybersecurity defenses, Right Size Solutions, a hosted technology service provider, teamed up with Stark & Stark, a law firm and legal consultant to RIAs, to create a written Cybersecurity Policy that can be customized for advisors who use the technology offered by Right Size Solutions.

The written policy and procedures detail what the RIA is prepared to do in the event a cybersecurity attack is encountered, and the document also contains information on security policies and standard practices established by Right Size Solutions.

Whether you use Right Size Solutions or any other hosted technology provider for your business, you need to maintain this kind of information, periodically test it, and demonstrate what you do when the SEC comes to examine your firm.] Registered Investment Advisors who fail to produce a written cybersecurity policy may find themselves with a deficiency noted during their routine examination process based on new review guidelines from the Securities and Exchange Commission’s Office of Compliance Inspections and Examinations (OCIE).

Here are the stories that didn’t make the broadcast:

Redtail Technology and Morningstar Work Together to Simplify Advisor Practice through Redtail’s Enhanced CRM User Interface from Morningstar.com

Redtail Technology, a leading provider of client relationship management (CRM) software, and Morningstar, Inc. (NASDAQ: MORN), a leading provider of independent investment research, are working together to simplify an advisor’s practice by providing seamless access to Morningstar’s proprietary research and analytics directly within a new Redtail user interface that will launch in the fourth quarter.

Finance Logix Widgets Now Available in Redtail CRM from PRWeb

Finance Logix, a leading financial planning and client engagement platform, and Redtail Technology, an industry leading CRM for advisors, announced today the integration of Finance Logix’s innovative Widgets into the core Redtail CRM system.

Junxure Announces Several Major Initiatives at Sold Out Advisor Conference from PRNewswire

Junxure, the RIA industry’s leading CRM and office management technology platform, will announce today at its second annual Advisor Conference at the Four Seasons Hotel in Las Vegas, NV, several major initiatives and results that show a growing momentum in the financial advisory industry.

Cyber breaches rare among U.S. state-registered investment advisers -study from Reuters

Cyber security breaches are rare among investment advisory firms registered with U.S. states, but improvements to technology and procedures could still bolster protection of client information, state securities regulators said on Wednesday.

 

Watch FPPad Bits and Bytes for September 19, 2014

Watch FPPad Bits and Bytes for September 19, 2014

FPPad Bits and Bytes for September 5

On today’s broadcast, custodians are battling for your business with their technology solutions. Which one is coming out on top? Hacked celebrity photos have been posted all over the Internet. How are you protecting your cloud data so you don’t embarrass yourself in front of clients? And Box is thinking outside of the cloud file storage, uh, box. Find out which new initiatives offer the best efficiency gains for financial advisors.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Now available as a part of the Orion Advisor Services platform, TRX features tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are the links to this week’s top stories:

Tech Update: What the Big Custodians Now Offer from Financial Planning

[This week’s top story comes from Joel Bruckenstein and his article in Financial Planning magazine. This month, Bruckenstein covered technology updates that the four major custodians have introduced, or are planning to introduce shortly, to financial advisors.
First on the list is Pershing Advisor Solutions, which most recently unveiled a new client portal called NetXInvestor, designed to be the single resource clients can access to view their portfolio holdings, access documents stored in the online vault, and in the near future, collaborate with their advisor through a secure messaging system.

Next is TD Ameritrade Institutional and its rollout of the Veo Open Access dashboard, which Bruckenstein said is poised to have the “most far-reaching impact” for advisors. The dashboard aims to unify your experience when using CRM, portfolio management, document management and other technologies. So instead of bouncing around from window to window, the dashboard leverages deep integrations with over 75 vendor integrations including Redtail CRM, Orion Advisor Services, and MoneyGuidePro to review, edit, and update data without leaving the Open Access dashboard.

Third up is Schwab Advisor Services, as Bruckenstein highlighted incremental updates to its esignature support, streamlined trade uploads from the Tamarac rebalancing soft are, and the integration of Morningstar Office to Schwab’ OpenView Gateway. Of particular interest is Schwab’s upcoming PM squared portfolio management platform, a completely new online solution that, according to Schwab’s Neesha Hathi, should be in limited beta testing as we speak.

And finally, updates on Fidelity Institutional Wealth Services rounded out the review, as the company’s WealthCentral platform will soon offer account-opening integration with Redtail and Skience for Salesforce, single sign on and trade order imports from Tamarac, portfolio imports into Naviplan and MoneyGuidePro, and other enhancements.] Over the last several years, the four major custodians have done a good job of enhancing their technology platforms. While there are some clear differences across the industry, it is fair to say that today’s platforms are far superior to what was being offered a few years ago.

You’re Reacting to Celebgate Wrong from Yahoo! Tech

Download my free Defend against hacking, phishing, and spoofing attacks handout

[Next up is news on cloud security, as I’m sure you might have heard that compromising photos of celebrities were leaked, apparently accessed from mobile device backups in the cloud. The Internet blew up, saying “Apple was hacked” and “iCloud has a security flaw.” Well, maybe not.

Yes, many of the private photos were obtained from the cloud, including Apple iCloud, but the method by which they were obtained is pretty old fashioned. Hackers used brute force attacks to successfully crack passwords and then correctly answered security questions that were far too basic, and the rest is history. So what can you do to prevent the sensitive data you manage from falling into the wrong hands?

Use long passwords, use a unique password for each website, and obfuscate answers to security questions. Instead of answering using Honda Civic as the make and model of your first car, use the word green, which might have been the color of your first car.

I have a lot more tips on keeping your data safe in a free handout you can downloaded, which is linked along with this week’s top stories.] Ever since somebody released nude photos of female movie stars this week, the wild overreactions have been clogging the Interwebs. Most of the hysteria runs along one of a few lines, and a lot of it is plain wrong.

Box’s Next Act: Box for Industries, Introducing Box Workflow, and BoxWorks 2014: New Ways to Collaborate in the Cloud from Box

[And finally, the online cloud file storage market is getting very crowded, so some of the top players are looking to set themselves apart from the competition. Case in point is Box, who this week announced several new initiatives, including Box for Industries, Box Workflow, and Box for Office 365.

Box for Industries expands on the Box OneCloud application marketplace and now highlights integrated solutions for verticals such as health care, education, and more, but notable absent is financial services. Box Workflow adds business process capabilities to firms by leveraging automation and document metadata. And Box for Office 356 better integrates Box with Microsoft’s online office suite which, if you’re not satisfied with OneDrive, opens up another cloud storage alternative.] Today… we’re announcing Box for Industries, a new initiative to accelerate business transformation in every business by combining tailored solutions leveraging Box’s metadata, workflow, compliance, and platform capabilities; industry-specific applications from curated third-party developers and partners; and world-class implementation services from Box and key system integrator partners.

Here are the stories that didn’t make this week’s broadcast:

Worth The Wait from Financial Advisor Magazine

It has taken much longer than anticipated, but Junxure CRM (www.junxure.com), a firm that integrates CRM technology, consulting and training for financial advisors, has finally announced the general release of “Junxure Cloud,” its comprehensive, cloud-based suite of CRM/office management products for financial advisors. After trying the application out for a few days, I’m happy to report that it was well worth waiting for.

Riskalyze announces Compliance Cloud to pinpoint risky portfolios from FPPad

Riskalyze Compliance Cloud aims to single out portfolios that drift outside a client’s risk tolerance

Online Adviser’s New Target: Investors With $1 Million or More from the Wall Street Journal

One of those online firms, sometimes dubbed “robo advisers,” is edging into the business of providing wealth-management services to people with $1 million or more.

FPPad Bits and Bytes for September 5, 2014

FPPad Bits and Bytes for September 5, 2014

FPPad Bits and Bytes for August 29

On today’s broadcast, Google ups the ante among office mobile app providers. Will the enhancements be enough for you to leave Office 365? Dropbox and Amazon want your cloud file storage business. Find out who has the features and pricing that are right for your firm. And, creating time-lapse videos just became a whole lot easier. Learn how you can use a new iPhone app for an interesting twist on your website’s contact page.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by the 2014 T3 Enterprise Conference, exclusively designed for the technology needs of broker-dealers and financial enterprises.

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If you’re looking for the best place to monitor trends in broker-dealer technology, you need to come to Atlanta November 11th through 13th. Reserve your spot today by visiting t3enterpriseconference.com

Here are this week’s stories of interest: Google bolsters iOS productivity suite with Slides, updates to Docs and Sheets from Apple Insider

[This week’s top story comes from Google, as the Internet search giant released a new app for iOS devices called Slides. Originally contained inside the Google Drive app, Slides is now the latest stand-alone app from Google to round out its mobile office productivity suite, which includes the previously-released Google Docs and Google Sheets apps.

This now rounds out Google’s mobile office toolkit, matching, at least in basic functionality, the Pages, Numbers, and Keynote apps from Apple, and the Office 365 apps of Word, Excel and PowerPoint most advisors know, and may or may not love.

The apps are free to use if you have a Google account and are included in Google Apps for Business subscriptions, priced at $50 per year per user. So if you don’t need any of the complex features in the Microsoft Office apps, the Google office apps may be everything you need to manage your business on the go at an affordable price.] Google on Monday released presentation app Slides alongside updates to existing iOS apps Docs and Sheets, offering a free Web-connected alternative to similar productivity suites from Microsoft and Apple.

Introducing a more powerful Dropbox Pro from Dropbox, Amazon Opens Up Its Enterprise Cloud Storage Service Zocalo To All from Techcrunch, and Cloud Storage Showdown: Google Drive, Dropbox, iCloud and More Compared from Gizmodo

[Next up is news on two cloud file storage services, Dropbox and Amazon Zocalo. First up is Dropbox, which announced this week that the company is upgrading it’s Pro plan to offer better security controls when sharing files and folders with others. Also new is an improved remote wipe feature. Before this update, any files synchronized to a device that later became unlinked from a Dropbox account would still stay on the device. Now with the updated remote wipe feature, that’s no longer the case.

And the storage space of the Dropbox Pro plan was increased to one terabyte with pricing remaining at $9.99 per month.

But a new service competing directly against Dropbox Pro users is Amazon’s Zocalo, which is now available for the general public after being in a limited preview for a few months. Designed with enterprise users in mind, Zocalo can integrate with Microsoft’s Active Directory services for user permissions and administration. Pricing for Zocalo starts at $5 per month per user for 200 gigabytes of data, and with all these options now for cloud file storage, it’s hard even for me to keep everything straight. But if you head over to fppad.com/138, I’ve linked to a handy chart from Gizmodo with the details of many of the top cloud file storage providers.] We first launched Dropbox to help you simplify your life. Since then, you’ve told us that Dropbox does more than just that — it enables anyone with an idea, project, or passion to create amazing things.

Hyperlapse: Instagram’s First Standalone App You’ll Actually Want to Use from Mashable

Download Hyperlapse from Instagram from iTunes

[And finally, my last story will give you something to do to add some creativity to your weekend. Earlier this week, Instagram released a new app for iOS called Hyperlapse. The Hyperlapse app allows you to record several minutes of video on your iPhone and condense down to a quick time-lapse video with some added video stabilization. So why is this relevant to you as an advisor?

Here’s one idea on how you can use the Hyperlapse app in your business. The next time you drive to your office, mount your phone to your dashboard and record the route you take to get there. The hold your phone while you walk into your building and go to your office, and then create a Hyperlapse video from that footage. Post that Hyperlapse video next to your address on your website’s contact page. That way, anyone who is going to visit your office for the very first time can actually see where they should park and what door to enter, all in cool Hyperlapse video.] Instagram’s latest standalone, Hyperlapse, is simple, elegant and actually really useful. The app, which rolled out Tuesday, allows users to quickly and easily create on-the-go time-lapse videos— something that hasn’t been easily and effectively accomplished on mobile, until now.

Here are stories that didn’t make this week’s broadcast:

The Freewheeling Life of the Virtual Advisor from ThinkAdvisor

Financial planner Alan Moore is at the forefront of a trend that is extending the reach of traditional advisors onto digital platforms.

Every Time You Buy Something, This App Invests a Few Pennies on Wall Street from WIRED

Now, a startup called Acorns wants to solve these problems with a new smartphone app, hoping it can help millennials outgrow the piggy bank. 

 

Watch FPPad Bits and Bytes for August 29, 2014

Watch FPPad Bits and Bytes for August 29, 2014

FPPad Bits and Bytes for August 22

On today’s broadcast, LPL Financial unveils new back-office technology for its representatives. Will the tools set a new bar for advisor productivity? Laser App continues to expand its library of fillable forms. Can you guess how many paper forms have avoided the shredder? And, did you know you can now build a “robo shield” for your business? Find out what steps you should be taking right now to differentiate yourself from the online advisor competition.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Now available as a part of the Orion Advisor Services platform, TRX features tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are the links to this week’s top stories:

LPL Financial Unveils Next Generation ClientWorks Platform for Advisors at focus14 Annual Conference from Marketwatch, and

LPL Financial Announces Expansion of CRM Offering for Advisors at focus14 Annual Conference Through New Relationship With Redtail Technology from PRNewswire

[This week’s top story comes from LPL Financial, the nation’s largest broker-dealer with over 13,000 representatives, who held it’s annual Focus conference in San Diego last week. On the technology front, LPL unveiled ClientWorks(SM), a completely new technology solution that should offer expanded functionality and more seamless integrations.

Victor Fetter, chief information officer at LPL Financial, told attendees that ClientWorks is designed to work on any device, including phones and tablets, will feature streamlined workflows for account opening and trading, and will offer business analytics to increase advisor productivity. The first phase of ClientWorks, including a Resource Center library, will release later this fall, with the full ClientWorks suite anticipated sometime in the Spring of 2015.

Also making news at the Focus event was the announcement of new relationship between LPL Financial and Redtail, the leading web-based CRM for financial advisors. Beginning in October, LPL representatives will be able to subscribe to Redtail for $50 per month for each 15-user database, and the CRM will likely feature a tighter integration with LPL data once ClientWorks rolls out next year.] LPL Financial LLC, the nation’s largest independent broker-dealer*, an RIA custodian, and a wholly owned subsidiary of LPL Financial Holdings Inc. LPLA, +0.80% today unveiled ClientWorksSM, a next-generation technology solution for advisors and institutions that will seamlessly integrate and expand its offerings.

Laser App Software Sees Continued Growth With New Custodian and Broker-Dealer Clients from Marketwired

[Another event held in San Diego last week was the Laser App 2014 Conference. If you haven’t seen them already, I filmed five videos on site providing highlights of the educational sessions as well as the networking events, which included some pretty epic surfing attempts by attendees, including yours truly.

While the company did not make any specific new product announcements, Laser App did provide an update on how widely the solution is being used across the financial services industry. There are now over 32,000 forms in the Laser App library accessed by over 115,000 users, and the company estimates that documents in its library have been processed in some way, shape or form over 45 million times. Clearly a lot of business is being streamlined with the Laser App solution.] From its 2014 Financial Services Conference, Laser App Software is pleased to announce it has added 40 new customers so far in 2014. The forms-filling and automation management software provider sites the growing need for advisor efficiency as a key driver of broker-dealer and advisor adoption of its solutions.

 Fox Financial Planning Network Announces New Industry Whitepaper: “How to Build a Robo-Shield™ for Your Financial Advisory Firm: 20 Effective Tactics to Marginalize the Rise of Robo-Advisers” from Marketwatch

Use this link to download the white paper.

[And finally, while at the Laser App conference last week, Deborah Fox of the Fox Financial Planning Network took the opportunity to introduce a new white paper to financial advisors. Titled “How to build a robo-shield™ for your financial advisory firm,” the nearly 40-page white paper offers 20 tactics you can implement right now to differentiate your business from the online software-based investment services.

Fox recommends strategies like focusing on a specific client niche or specialty, building service teams of two advisors and one admin, defining and then automating workflows in your business, and much more.] Fox Financial Planning Network (FFPN) announced today the availability of a new industry white paper that identifies ways advisors and institutions will need to enhance their business model and service offering to counteract the threat from online investment advice platforms known as ‘Robo-Advisers.’

Here are stories that didn’t make this week’s broadcast:

The Power of Marketing Videos for Financial Advisors from GuideVine

With high consumer demand, it’s clear that creating personable, tailored marketing videos can offer an efficient and powerful way to attract new clients.

External IT puts Junxure on its virtual desktops from InvestmentNews

External IT has added the office-management software offered by Junxure to the applications it can include within the cloud-based virtual desktops it creates for advisers.

 

Watch FPPad Bits and Bytes for August 22, 2014

Watch FPPad Bits and Bytes for August 22, 2014

FPPad Bits and Bytes for August 8

On today’s broadcast, online investment advisors are coming to an RIA new you. Find out who the latest company is to enter this growing market. JemStep is another provider that’s white-labeling its technology to RIAs. Learn how one RIA is using the platform to serve its emerging clients. And Joel Bruckenstein is concerned about the future of advisor technology. Find out what issues keep this technology expert up at night.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

itegria - providing a 360-degree, comprehensive approach to financial advisor IT needs

To learn how you can keep your data safe from attackers, download a free copy of their latest white paper on social engineering attacks by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

Upside Raises $1.1M To Help Investment Advisers Compete Against Wealthfront, Betterment And Co. from TechCrunch

[This week’s top story comes from Upside Advisor, the latest startup to join the class of online investment advice providers. But unlike the direct-to-consumer startups like Wealthfront and FutureAdvisor, Upside Advisor is specifically targeting financial advisors who can white label Upside Advisor’s platform to provide a low-cost managed account solution to their emerging clients.

Upside’s platform offers paperless account opening using a DocuSign integration, automated trading and rebalancing, a client portal, and more, and just raised $1.1 million in new funding to continue to enhance its features for advisors. Upside comes on the heels of the introduction of Guide Financial, a similar advisor-focused solution I highlighted back in March in episode 124, giving you one more solution to offer a low-cost, high-tech automated solution to compete with the algorithm-based competition.] Upside, which today announced that it has raised a $1.1 million funding round led by Cultivation Capital, gives financial advisers a white label solution that’s very similar to what other robo-advisers offer.

Upside Advisor video

Traditional advisory firm hammers out deal with robo-adviser from InvestmentNews

[Now another online investment provider also dipping its toe into the RIA waters is JemStep, which just recently announced a partnership with Redhawk Wealth Advisors based in Minneapolis. Under the agreement, the RIA is able to white label the JemStep platform as Redhawk Online Advisor, where investors can sign up online, connect their financial accounts, and receive investment recommendations for a fee ranging from $17 to $69 dollars a month based on the amount of assets under advisement.

It’s important note that while JemStep offers investment recommendations, it does not automatically execute trades on behalf of its users. Actually following through on JemStep’s recommendations is the responsibility of either the advisor or the end-user, which could pose an implementation challenge as the platform gains momentum with RIAs.] Redhawk Wealth Advisors, a registered investment adviser with a wealth management practice, and Jemstep Inc., also an RIA but with an algorithm-driven account aggregation and investment advice platform, have become partners, bringing online advice to help Redhawk’s retail clients manage their investments, including funds held in their 401(k) accounts.

Things That Keep Me Up At Night from Financial Advisor Magazine

[And finally, all this news about competition from online investment advice providers might give you cause for concern, and it’s also one of the topics that keeps technology consultant Joel Bruckenstein up at night, too. In his latest column for Financial Advisor Magazine, Bruckenstein expresses his anxiety over the state of affairs in financial advisor technology.

He highlights complacency, insufficient integrations, and competition from automated online advisors as significant threats to the growth and success of the independent advisory industry. Fortunately, Bruckenstein cites vendors like Envestnet|Tamarac, Orion Advisor Services, Ornaj, Advyzon, and more who can equip independent advisors with technology solutions that not only rival those of the competition, but can also live up to the increased expectations from today’s tech-savvy clients and prospects.] Over the last several months, I’ve traveled thousands of miles, met hundreds of advisors and spoken with numerous representatives of custodians, broker-dealers and software vendors. Although I’m generally rather upbeat about the future of this industry, there are some things that concern me about current affairs.

Here are the stories that didn’t make this week’s broadcast:

Advent’s Black Diamond Platform Surpasses 500-Client Milestone from Advent

Advent Software, Inc., a leading provider of software and services for the global investment management industry, today announced that Black Diamond, an independent business group of Advent, has surpassed 540 clients and exceeded $245 billion in assets on its portfolio management, reporting, and rebalancing platform.

Wealth Managers Enlist Spy Tools to Map Portfolios from the New York Times

Some of the engineers who used to help the Central Intelligence Agency solve problems have moved on to another challenge: determining the value of every conceivable investment in the world.

Vestorly Partners With Advisor Websites to Enhance Client Engagement and Lead Generation from PRWeb

Vestorly, a leading client engagement and lead generation platform, and Advisor Websites, a leading provider of websites to advisors, announced today a joint venture to develop highly engaging websites that build advisors’ brands with investors, as well as generate qualified leads for marketing purposes.

Announcing our new release from Guide Financial

At Guide Financial, our core mission is to help America’s next generation achieve a secure financial future. We are excited to roll out a new release that underscores our commitment to advisors serving the next generation. The new release is now available to currently subscribed advisors and will become more broadly available in the coming weeks.

Watch FPPad Bits and Bytes for August 8, 2014

Watch FPPad Bits and Bytes for August 8, 2014

FPPad Bits and Bytes for July 11

On today’s broadcast, Junxure Cloud has officially arrived after several years of delays. Will the features in version one make it worth the wait? Wealth Access continues its growth as a personal financial dashboard for high net worth clients. Does it have what it takes to get advisors to stop using Mint.com? And consulting firm QuonWarrene announces a new technology audit service. Find out how their service can help move your firm’s technology in the right direction.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

itegria - providing a 360-degree, comprehensive approach to financial advisor IT needs

To learn how you can keep your data safe from attackers, download a free copy of their latest white paper on social engineering attacks by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

Junxure Announces Wide Release of Junxure Cloud CRM for Financial Advisors from PRNewswire

[This week’s top story covers two CRM providers in financial services. First up is Junxure, which issued a press release announcing the general release of its long-awaited Junxure Cloud product after what seems like an eternity in development.

The Junxure Desktop product has always been a top contender among CRMs for advisors, but as firms became more comfortable with software in the cloud, Junxure lacked a completely web-based version of its CRM. With Junxure Cloud, the company finally has an answer.] Junxure CRM, an industry-leading practice improvement firm for financial advisors that integrates CRM technology, consulting, and training, today announced the general release of Junxure Cloud™, its comprehensive, cloud-based CRM/office management solution for financial advisors.

ProTracker pulls cloud-based CRM back into beta from InvestmentNews

[But another CRM provider with a web-based solution has actually pulled its software out of general release and put it back into beta testing.

The CRM is ProTracker Cloud, which is built on top of open-source software called SugarCRM. Warren Mackensen, president of ProTracker Software, said he suspended product sales earlier this year, citing dissatisfaction with its look and feel and feedback from customers. Mackenson did not offer insight as to when ProTracker Cloud will once again be available for purchase, but as soon as I know, I’ll be sure to share the update with you.] Eight months after announcing the launch of a cloud-based customer relationship management product for advisers, ProTracker Software Inc. has stopped selling its ProTracker Cloud CRM while the company fixes some kinks in the product.

Wealth Access Experiencing Rapid Growth and Momentum in Wealth Management Industry from PRWeb

[Next is an update from Wealth Access, a high net worth personal financial management platform I originally covered for Morningstar Advisor back in September 2012. The company has come a long way in two years, as it now aggregates $7 billion in assets and has a grown from a team of two people to over 17 today.

Wealth Access works a lot like Mint.com and eMoney Advisor, but caters to high net worth clients that typically own real estate, hard assets, and collectibles that can’t be updated with simple account aggregation.

In addition, clients have granular control over who can see their account information. For example, CPAs might be able to view just the accounts that generate taxable income, while wealth managers have permission to see all of the client’s investable assets. So if you want to offer something like Mint.com to your clients, but with more sophisticated account management, then Wealth Access may be worth exploring for your business.] Wealth Access, an innovative high net worth personal financial management platform for advisors, announced today several milestones that represent fast growth and adoption of its industry leading technology. In only its third year, Wealth Access now reports on $7 billion, adding an additional $600 million per month, up from $250 million per month in 2013.

QuonWarrene Announces Spot-Audit Service from QuonWarrene.com

[And finally, many of you come away with great technology ideas from my Bits and Bytes broadcasts, but you’re still looking for some guidance on where you should focus your efforts. In addition to the consulting services I provide to advisors, there’s a new service available from Quon Warrene, an advisor consulting firm, called the Spot Audit™.

The QuonWarrene Spot Audit is an efficient way to address the technology challenges you face in your business. Start by completing a questionnaire about your existing technology, then participate on a collaborative conference call, and then receive an assessment report score card with recommendations on what you should tackle first. So if I don’t have immediate availability for technology consulting, QuonWarrene now gives you another option to identify where you can make improvements in technology.] QuonWarrene today announced an expansion to its services tailored for financial advisors and institutions, introducing the Spot-Audit.

Here are the stories that didn’t make this week’s broadcast:

Amazon Zocalo from Amazon.com

Amazon Zocalo is a fully managed, secure enterprise storage and sharing service with strong administrative controls and feedback capabilities that improve user productivity. 

Pershing Announces the Next Generation of its Block Trading and Rebalancing Tool for Advisor-Directed Programs from MarketWatch.com

Pershing LLC, a BNY Mellon company, today announced the next generation of its block trading and rebalancing tool—delivered through its technology platform NetX360®—which offers a series of new capabilities for advisors.

Be a robo-adviser, the human way from InvestmentNews

It’s not hard to see why robo-advisers are generating so much buzz: They purport to use powerful technology to deliver what they call tailored investment recommendations at a fraction of the cost of traditional investment managers. That’s a pretty compelling proposition, especially for newbie investors.

 

Watch FPPad Bits and Bytes for July 11, 2014

Watch FPPad Bits and Bytes for July 11, 2014