Archive | General RSS feed for this section

Google Cloud Connect: Could This Be The End of File Servers?

We typically don’t publish new posts to FPPad minutes after seeing interesting tweets, but this information is making the rounds quickly today.

[blackbirdpie url=”http://twitter.com/#!/googledocs/status/40846653866901504″]

.

Here’s the 2:21 video (embedded below) describing how Google Cloud Connect works. This will be the way we’ll all work in a few short years.

Why buy expensive, costly, and vulnerable file servers when cloud storage exists? Yes, yes, we hear you crying out

But is it secure?!? Is it bad (and potentially a compliance violation) to put clients’ personally identifiable information into the Google Cloud?

I trust those questions will be answered in time.

What to Expect at FPA Business Solutions 2011

We just returned from a terrific T3 Conference, and in just over one week, we’ll be traveling again, this time out to Boston to present at FPA Business Solutions 2011.

Bill will be participating on a panel discussion titled Best Practices When Using Social Media at 3:15PM on Thursday, March 3. Mike Watson of TD AMERITRADE Institutional will moderate and Bill will share the panel with Andrew Gluck of Advisor Products, Inc. and Marie Swift of Impact Communications.

Click here to view the full FPA Business Solutions 2011 schedule. There’s still time to register so you don’t miss the great info at this event!

This year’s Task Force consists of a “who’s who” list of influential consultants, vendors, and practice management experts who have assembled a stellar agenda of topics and speakers.

We’re particulary interested in the preliminary release of the 2011 InvestmentNews Advisor Technology Study. In 2009, InvestmentNews partnered with Moss Adams LLP to continue the biannual benchmarking study on compensation and staffing practices of independent financial advisory firms.

What we feel has been missing in past studies is an analysis of the technologies employed at the top firms, and what specifically contributes to their performance. For example, if 90% of the most profitable firms all use dictation services from Mobile Assistant, wouldn’t you want to embrace dictation from them, too?

Finally, everyone attending FPA Business Soltuions 2011 is invited to participate in the social media back channel using the Twitter hashtag of #BizSol11.

[blackbirdpie url=”http://twitter.com/#!/fpassociation/status/35052439480565760″]

Download the Transformative Technology Presentation Slide Deck from T3 2011

Update 12/2011: The Transformative Technology slide deck is no longer available for download. Please see my speaking page for upcoming events you can attend to view my latest presentations.

Due to overwhelming interest in the T3 2011 Conference presentation by Joanne Day and Bill Winterberg, we are making the raw slide deck available free for download for a limited time to FPPad subscribers.

Subscribing is free! Enter your name and best email address below. Click the link in your confirmation email and you will receive a second message with the link to download the Transformative Technology slide deck from T3 2011.

T3 2011 Conference Live Blog: Fidelity Integration Panel

One of today’s sessions was a panel discussion featuring advisers on Fidelity’s platform follwing the keynote session by Brent Burns of Asset Dedication. Here are our most important takeaways from Fidelity’s panel.

The panelists included Tom Goyne, founder of Shamrock Asset Management in Dallas, TX, Rick Adkins, CEO of the Arkansas Financial Group, and Michael Lee, COO of Lord Capital Management

To start off the discussion, Goyne came right out of the gate stating that if an advisers’s firm manages less than $75 million in AUM, they can’t afford to stay in business with all the impending regulations coming.

On their approach to integration:
Adkins has a saying, “We can’t make that much baklava.” Each December his firm would make client gift baskets that included baklava, but as the number of client grew, they just couldn’t make all the baklava. He used that same analogy with firms running without integrated technology.

Adkins also postured, “We don’t make money clicking keys,” stressing the importance that while technology makes certain things capable, advisers must remember that the success of their business is contingent on maintaining connections with clients and not being buried in technology.

On Custodian Integration:
Lee’s firm is 100% Fidelity, Adkin’s firm is approximately 90% on Fidelity, and Goyne’s firm is all on Fidelity with the exception of bank assets.

On Regulatory Reform:
Adkines: Regulators seem to be more comfortable with advisers using cloud systems, knowing that it improves business continuity and leverages security policies of the hosting providers.

Lee’s firm went through an SEC audit six months ago months ago and easily satisfied the SEC’s data requests with their paperless environment.
Goyne cautioned that if advisers are going to fund the SEC examination budget of ~$1 billion, extrapolated across about 8,000 advisers, each firm’s share will be about $121,000. He predicts it’s going to become very expensive to be an RIA in the future.

That’s it for the Fidelity panel session. Please be sure to check back with us for more updates.

T3 2011 Conference Live Blog: Redtail Leapfrog CRM

Next up in the T3 pre-conference sessions featured Redtail Technologies CRM with Tim Minert, Director of Sales and Chris Roberts.

Roberts demonstrated Redtail’s refreshed Leapfrog CRM (Bill’s note: I’m sentimental to the “Leapfrog” name, having spent 8 years in software engineering for the educational toy company) to the standing room only crowd and commented that “most” of what was shown will be included in a release scheduled around March 1.

Redtail has been moving its database over to SQL 2008, which Roberts says increases the overall speed of Redtail CRM, making it “lightning quick.”

For those advisers who use Redtail’s hosted email, the company is migrating to email hosting from Zimbra, further strengthening the reliability and uptime of the hosted email system (Yahoo! Mail uses Zimbra, according to Roberts).

One nice feature of Leapfrog is the new calendar which looks, feels, and functions much like Google Calendar. The company significantly refreshed the CRM’s layout and navigation menus. One enhancement that drew “oohs” from the audience was the ability to use text and/or email reminders for outstanding tasks. Roberts said this alert feature will come later in the year, as the text option requires hardware purchases by the company.

Leapfrog is Internet browser agnostic, and according to Roberts, Leapfrog runs the fastest on Chrome, then Safari, and the slowest on Internet Explorer.

One final captivating announcement is Redtail’s plans for a “Workflow Exchange.” Advisers who design their workflows can publish them to the exchange and share them with other Redtail users and vice-versa.

That’s it for the Redtail session. Please be sure to check back with us for more updates.

T3 2011 Conference Live Blog: Junxure CRM

(Bill’s note: I brought just my iPad and Apple wireless keyboard to T3 and it’s proving to be a very flexible setup for blogging from the event. I’m being pulled in many directions, so I’ll blog when I have a few moments. Here’s the first in my series for T3.)

T3 2011 opened today with pre-conference sessions where vendors and technology companies demonstrated their products. Most vendors used the opportunity to demonstrate their products, talk about what’s new, and answer questions from the audience.

I first attended a split session with Junxure and Redtail CRM. Here are my notes from Junxure’s portion.

Robert DeFrancis, Director of Client Services and Sales for Junxure presented. Since Junxure is installed locally on most advisers’ servers (though it certainly could be installed on a virtual server), DeFrancis stressed the speed of desktop CRM. He pointed out that waiting 10 seconds for an online CRM’s screen to refresh could cost advisers up to 25 minutes a day in lost productivity.

He demonstrated both Junxure Mobile and ClientView Live, pointing out the Mobile runs well on iPads (roughly 10-15% of session attendees have iPads) My opinion is yes, Mobile runs well on iPad, but I find many screens are very overwhelming with a lot of data (e.g. the Junxure action screens).

Documents linked in Junxure can be viewed on iPads, but Junxure Mobile doesn’t export PDFs to iBooks or other apps. Orion updated their iPad app to do this, and I’d like to see Junxure do something similar.

Generally, I found Client View appealing and Junxure has taken care to design an attractive home page once clients log in. But one drawback is that Client View doesn’t yet support embedded video (e.g. YouTube or Vimeo) on the client home page. For advisers using more and more video in their practice, this is a nice value-add.

More notes like this will come over the course of the conference, so please check back at FPPad for more updates.

Virgin Mobile Broadband2Go Drops $40 Plan, Rolls Out $50 2.5GB Plan

We logged in to our Virgin Mobile Broadband2Go account today to buy some bandwidth for our MiFi 2200, but were surprised to see the $40 unlimited plan we wrote about in September is no longer offered!

As of yesterday, Broadband2Go no longer offers the $40 “unlimited” plan. Instead, the large bandwidth plan has increased $10 to $50 and comes with the disclaimer that Virgin Mobile:

reserves the right, without notice, to temporarily limit throughput speeds when monthly data usage on the $50 Broadband2Go Plan exceeds 2.5GB

The full details on changes to the Broadband2Go plan can be viewed on Virgin Mobile’s website.

Oh well. $50 still isn’t bad considering most hotels where conferences are held (e.g. T3 and FPA Business Solutions) charge at least $9.99 a day for Internet, and usually one pays extra to connect via hotel Wi-Fi. So $50/month is still a competitive price if you use the device for more than a few days.

T3 Begins Thursday; Follow the Conference Twitter Backchannel

The second large industry conference of the year for independent financial advisers kicks off this Thursday.

The Technology Tools for Today (T3) Conference, a joint effort by T3: The Newsletter producers David J. Drucker and Joel P. Bruckenstein, begins with pre-conference sessions by many leading technology vendors and service providers.

Pre-conference sessions include presentations by Junxure, Laserfiche, Tamarac, MoneyGuidePro, and Smarsh to name a few.

Presentations

I’ll be there presenting two sessions. First, I’ll be a panelist in Friday’s session titled iPad: How Advisors Are Using it Productively along with Sandra E. Goodstein of Goodstein and Associates, LLC, and Russell Dunkin of McKinley Carter Wealth Services. Diane MacPhee, CFP®, Business Coach and owner of DMAC Consulting Services, LLC will moderate the panel.

Second, I’m teaming up with Jo Day of Trumpet, Inc to present Transformative Technology You Can Implement Now on Saturday. We have assembled a slide deck full of resources advisers can add to their practice to make clients and colleagues speak highly of their firm.

Visit the T3 Conference website for the full conference agenda.

Twitter Backchannel

Just as with TD AMERITRADE Institutional’s 2011 National Conference, attendees of T3 are encouraged to use social media to connect and communicate through the backchannel.

The primary Twitter account for T3 is @T3fan and the hashtag being used for conference-related tweets is #T32011.

[blackbirdpie url=”http://twitter.com/#!/t3fan/status/19631983814508545″]

Follow the TD AMERITRADE Institutional 2011 Conference Twitter Backchannel

Wednesday marks the start of the 2011 independent adviser conference season with the TD AMERITRADE Institutional 2011 National Conference in San Diego, CA. While we presented at the event last year, this year we’re not able to attend.

This year’s conference agenda is packed with diverse information, but we’re particularly interested in the sessions revealing more information on TD AMERITRADE Institutional’s Open Access Technology. If the custodian rolls out an equivalent of an SDK (software development kit) to its technology infrastructure, it may issue a new wave of tight and highly-functional integrations with 3rd party software.

Also, we’re pleased to see the custodian’s progressive adoption of social media communication at its conference. The company created a Twitter account, @TDAI_National11, and selected an official hashtag of  #TDA2011 to identify conference-related tweets.

We turned TD AMERITRADE Institutional on to VisibleTweets.com, so if you see your tweets projected on flat-panel displays or projectors, you can thank us!

[blackbirdpie url=”http://twitter.com/#!/TDAI_National11/status/27471415758299137″]

Happy Holidays from FPPad