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Top 10 FPPad Posts of 2010

Winter break is well underway at FPPad, but we’re taking a few minutes to compile a list of the top 10 posts of 2010 according to Google Analytics.

Here are the top posts of 2010:

The iPad for Financial Advisers and Wealth Managers

By far the most popular post of 2010, advisers are looking for ways to incorporate tablet technology into their practice to be more efficient, embrace a paperless environment, and deliver an exceptional service experience to clients.

Document Editing on the iPad Remains Convoluted Despite SugarSync’s Update

The iPad dominates the top posts of 2010, and this post highlights some of the challenges Apple’s closed environment on the iPad creates for managing documents on the device.

What iOS 4.2 for iPad Will Mean for Financial Advisers

One complaint of the iPad at its release was that it did not multitask. With the release of iOS 4.2, iPad now multitasks apps and also significantly enhances security and encryption for the platform.

FINRA Issues Guidance to Firms, Brokers on Communications with Public Through Social Networking Web Sites

Advisers and registered reps are cautious when considering the risks and benefits of social media. Will I get in trouble by tweeting? Here FINRA released guidance on the use of social media services and what reps must do in order to use these web sites while complying with regulatory requirements.

Junxure, Salesforce, Microsoft Dynamics Are The First Schwab Intelligent Integration Partners

Schwab’s Project C initiative to better connect financial adviser technology evolved into its Intelligent Integration initiative. The company announced its first II partners at Schwab IMPACT 2010.

Concenter Services Purchases Moulton Strategic Partners, XLR8 Overlay to Salesforce

News had been very sparse about XLR8 and their overlay to Salesforce for wealth managers. In the middle of 2010, Concenter announced its purchase of XLR8 and is poised to revamp its marketing to the adviser community in 2011.

Schwab Rolls Out First Phase of PortfolioCenter 5.0 Updates

Advisers are constantly squeezing the most they can out of existing technology, and portfolio management and reporting software is no exception. Schwab stepped up its PortfolioCenter offering with improved performance reporting via 5.0 updates.

Virgin Mobile’s MiFi Goes Unlimited

Advisers traveling away from the office do not need to be disconnected or captive to free WiFi hotspots. Now they have the option to use secure, unlimited monthly wireless service through Virgin Mobile’s MiFi hotspot device for an affordable price.

Increase Revenue and Client Service by Aggregating Held-Away Assets

Adding revenue without significantly adding overhead was a common theme in adviser technology in 2010. One way to do this is by adopting account aggregation for held-away assets that have historically been monitored manually by back-office staff.

Pershing to Introduce NetX360™ for iPad™

Wrapping up 2010’s best posts is one last item on the iPad. Here, Pershing demonstrates their early adoption tendencies by publising an app specifically for the iPad. As of early December, the NetX360 app was available for download from the App Store.

We hope you enjoy the recap of 2010’s best posts and continue to visit FPPad throughout 2011 for some of the best insights on adviser technology. You can subscribe to FPPad updates to make sure you don’t miss a thing.

Journal of Financial Planning: Efficiently Monitor Client Cash Flow

The November issue of the Journal of Financial Planning is now available online.

The theme of this month’s issue is tax planning for uncertain times as well as year-end strategies. The issue also features my second column for the Journal discussing strategies advisers are employing to monitor cash flow, not only at year-end, but throughout the year.

Check out my Practices column, Efficiently Monitor Client Cash Flow.

As always, I welcome your comments and feedback. Your thoughts inspire new topics and discussion points that can be covered in more detail in future columns.

Schwab Intelligent Integration Selection Contest Winner

True to form, you can’t win if you don’t play.

We received seven entries into our Guess Schwab’s Intelligent Integration Partners, Win Free Coffee! contest. With two correct selections each (Junxure and Salesforce), Tim Welsh and “Joe” received two points and had their names entered into a hat.

I debated about allowing points for selecting Tamarac Advisor CRM; while it’s built on Microsoft Dynamics CRM, I’m willing to bet that  Tamarac’s customization of Dynamics makes it different enough that Schwab may not embrace it under their Intelligent Integration ecosystem. Our prediction: in the long run, Tamarac will succeed without needing Schwab’s Intelligent Integration partnership, and Schwab will serve advisers well with the three other CRM systems, so nobody really loses. Ultimately, no points were awarded for selecting Tamarac Advisor CRM.

On with the contest winner. Our impartial name-selector (my son Daniel) picked:

“Joe”

So Joe, check your e-mail to confirm your mailing address. You’ll be receiving your Starbucks gift card shortly!

And thank you to all of you who took a few seconds to add in your guesses. Look to FPPad in the future for some more fun, interactive speculation on the future of adviser technology.

Guess Schwab’s Intelligent Integration Partners, Win Free Coffee!

Schwab IMPACT 2010The countdown to Schwab IMPACT 2010 is underway. In less than five days, Charles Schwab & Co., Inc. will kick off its annual conference for RIAs with a host of education sessions, keynote presentations, and vendor expo events.

One event eagerly anticipated by advisers, vendors, and technology consultants (*wink*) is the announcement of Schwab’s Intelligent Integration partners. The first partners to be announced will be providers of CRM software to the investment adviser industry. Neesha Hathi, Schwab VP for Advisor Technology Solutions, defines Intelligent Integration as an “eco-system where all the applications live together.”

So the $64,000 question: Who will be the first Intelligent Integration partners?

Speculation is fun, and so are contests. So we at FPPad are holding a contest.

If you can correctly identify the Intelligent Integration partners, you win free coffee. How much free coffee? A $15 Starbucks gift card.

So leave a comment below with your guess of the CRM vendors you think will be selected as Intelligent Integration partners.

In honor of the new plain-English Form ADV Part 2, here are some plain-English contest rules:

  • If you correctly identify a vendor, you get one point for each vendor named. If your guess includes a vendor that is not announced as a partner, you lose one point for each vendor named. Oh! Yes, there’s a penalty for incorrect guesses. Otherwise you could write in all the names of CRM vendors in the market and win that way. So be selective. The submission with the most total points wins!
  • One entry per e-mail address. You must post a comment below. We apologize to those who cannot post to Internet forums due to compliance reasons. If you don’t leave a valid e-mail, we can’t contact you if you win. We won’t use your e-mail for anything other than contacting you if you win. Period. But we’d love it if you subscribed to our newsletter while you’re here!
  • Submissions must be posted by 11:59PM EDT Monday, October 25, 2010.
  • Employees of Charles Schwab & Co. and any vendors included in the Intelligent Integration partner announcement are ineligible.
  • In the of event multiple people with the highest number of points, one name will be drawn at random from a hat by my son Daniel. He’s 18 months old and is impartial to the contest outcome.

To start the submissions, here’s our guess on the first Intelligent Integration CRM partners: Junxure, Tamarac Advisor CRM™, Microsoft Dynamics CRM, and Salesforce.com.

See how easy it is! Now submit your guess.

FPA Denver 2010 Live Blog: Day 4 Recap

Today wrapped up the final day at FPA Denver 2010. Despite the hard rain falling outside in the morning, attendee energy was high as the final two educational tracks were conducted before the conference’s conclusion. Here are my highlights from the final day.

I attended the panel discussion on rebalancing software moderated by David Drucker of Technology Tools for Today. Panelists included Damon Deru of Nine Mile Software (makers of TradeWarrior), Jinnan Zhou of Morningstar Office, Matt Springer of Tamarac Inc., and Ben Welch of TD AMERITRADE Institutional’s iRebal.

The introductions by a few presenters were fairly lengthy, so it cut down on the time Drucker had to challenge each vendor regarding their respective software platforms. Here are some of the answers from the panelists on select questions.

Cost Basis

All programs currently support lot identification when creating trades, and Tamarac and iRebal expect to coordinate lot accounting information with custodial trading systems to facilitate cost basis tracking requirements coming in 2011.

Success Stories

Welch shared an iRebal success story where an advisory firm grew from managing $200 million in AUM to $400 million via organic growth and acquisitions without having to add staff to manage increased trading. Springer’s success story on Tamarac featured one solo advisor strictly doing asset management for clients who grew to manage $700 million. It used to take this advisor three months to rebalance accounts without software, but the time was reduced to just one day after the addition of Tamarac.

Deru shared a similar story about TradeWarrior regarding a new breakaway broker using TradeWarrior to significantly cut down the time the firm spent rebalancing accounts.

Settlement Dates

When asked about differing settlement dates when trading mutual funds, Tamarac and iRebal support the addition of “hold dates” to delay a fund purchase until after settlement of a corresponding sale. This allows advisors to avoid incurring margin interest due to uncoordinated settlement. If I understood the panelists, Morningstar Office and TradeWarrior recommend that a trade file be generated but not submitted to the custodian until after the settlement date of the fund sales.

Options

All programs can account for “alternative positions” that are manually entered into the programs, including options. The alternatives are used to determine asset allocations, but no trades are generated for the option positions.

Pricing

According to each company’s representative, here are ballpark annual costs for the software:

  • The minimum fee to purchase iRebal is approximately $20,000.
  • Tamarac’s minimum is around $10,000 and they feature a “growing advisor” incentive for smaller firms (in terms of AUM).
  • Morningstar Office rebalancing is offered somewhere between $5,000 and $10,000.
  • TradeWarrior’s pricing is approximately $5,000

(if you represent any of the firms, let me know about more accurate pricing)

Onboard Process

As iRebal’s market focus is on larger, more customized asset management firms, they estimate that the average implementation time is three months from sign up to full production. Tamarac estimates the training and installation process to last between 30 and 60 days. Tamarac also offers a two day university training program to all new firms.

Morningstar Office can be implemented in about thirty days, and TradeWarrior’s setup and training lasts about two to three weeks.

In all cases, advisors can streamline process by preparing model portfolios and rule preferences in advance.

That wrapped up the session, and I missed the final track block in order to check out, eat, and head to the airport (where I put the final touches on this post using WordPress for iPad).

I hope you enjoyed the conference updates and got a good feel of this year’s event. I’m looking forward to next year’s conference in San Diego already!

FPA Denver 2010 Live Blog: Day 3 Recap

Now that my presentation responsibilities are finished, I get to take in FPA Denver 2010 in attendee mode.

First off for me today was a session from Edward O’Brien and George Baumgarten of Fidelity Institutional Wealth Services discussing the effective use of CRM in a financial planning practice. Both provided a good general overview of the ways CRM can streamline workflow, document client interactions, and decrease the firm’s dependency on one advisor or employee with exclusive knowledge about the firm’s processes. While a little light on specific lessons, advisors still need to hear the message that one of the core components of a firm’s technology is a suitable and capable CRM.

Next up was a panel discussion titled Outsourcing Portfolio Management with Dan Skiles of Shareholders Service Group moderating with advisors Jeffery Fanning, William Moss, & Ted Rich on the panel. There was a good representation of the outsourced provider market: Fanning’s firm uses Morningstar Office, Moss’s firm uses Schwab Performance Technologies, and Rich’s firm uses Black Diamond Performance Reporting.

All three panelists said how important it was to focus on their core business and service model and outsource everything else. I was really impressed with the level of technology adoption by Rich’s firm, Vinoy Capital in Orlando, FL. I hope to revisit my notes on this session and post them separately as there was a ton of excellent information in this session.

After the lunch break and exhibitor conversations, I sat in on the session by Neesha Hathi of Schwab Advisor Services as she discussed the evolution of an advisor’s office. I was really hopeful that Hathi would provide a sneak preview of Intelligent Integration, but the session was more of an overview of data from the most recent Schwab advisor survey. Also the presentation slide deck was hard to see; the font size really needed to be much, much larger, especially for the size of the room.

The final keynote of FPA Denver 2010 featured Ian Bremmer, a political scientist and author, who provided a fairly neutral view of the global political climate and identified potential risks to international investments due to political instability. There may not have been direct implications for financial planners and how they match client goals with their finances, but I found it useful to hear about his thoughts on what may happen over the next 12-18 months.

The day ended with the closing reception where attendees took advantage of the time to share the highs and lows of the conference. I connected with many new people and visited with old friends. Tomorrow features the two remaining educations tracks to wrap up FPA Denver 2010. Check back tomorrow for the final update from the conference.

FPA Denver 2010 Live Blog: Day 2 Recap

Today was Day 2 of FPA Denver 2010, filled with education sessions, exhibitor highlights, and a keynote session from David Wessel titled Will The Great Recession Be Followed By The Great Stagnation?

This Day 2 update is short as I delivered my presentation this morning on emerging trends in financial service technology. Afterwards I fielded some excellent questions from attendees, so I missed the sessions that started at 10:00.

I did manage to see Joel P. Bruckenstein’s session on cloud computing information for financial planners. Bruckenstein did a good job identifying the abundant (and sometimes overwhelming) options advisors have to move their tools and applications to the cloud.

Following the lunch reception in the exhibit hall were presentations by TD AMERITRADE Institutional and Don Trone. Since I was up at 3:30 in the morning for no apparent reason, I retreated back to my room for a quick recharge.

The day wrapped up with an excellent session by David Wessel, and many of the best takeaways from his presentation were tweeted out during the event. Search Twitter for Wessel and the #FPA2010 hash tag for his perspective.

Posted with WordPress for iPad

FPA Denver 2010 Live Blog: Day 1 Recap

FPA Denver 2010 officially launched today! I’ll be live blogging when I have a few moments to myself to keep you updated on the exciting developments in the financial planning community’s largest gathering.

Dan Ariely

Sessions started with an opening keynote session by Dan Ariely, a behavioral economics professor at Duke University and author of The Upside of Irrationality. He provided several examples of how framing, value positioning, and irrational tendencies shape all decisions we make in our lives, including those with money.

Ariely told the collective group of attendees that the profession needs to develop a system that better frames the decisions we all make when addressing spending and cash flow. Several of us in the audience wanted to stand up and tell Ariely about the First Step Cash Management System from The Planning Center in Moline, IL. I think Ariely needs to see First Step and provide his feedback on how the system addresses our irrational tendencies.

Exhibit Hall

Following Ariely’s keynote, attendees descended upon the Exhibit Hall where vendors were in full force demonstrating their products and services.

I spoke with Shawn Brayman of PlanPlus Inc., a provider of financial planning software that has been translated for use in over four languages. On Monday, October 11th, PlanPlus is hosting two conversational sessions at the FPA Denver 2010 held in the FPA Community Building. Here are the details about the sessions.

Session 1: Planipedia – 8:00 – 9:00 am Room 206

Session 2: Financial Planning in New Markets – 4:00 – 5:00 pm Room 206

I also saw a short preview of  Tamarac, Inc.’s latest integration solution for advisors called Advisor X (“X” not “ten”). Stay tuned as I get more information on Advisor X, but this tool looks like a serious contender to the integrations under development by Schwab, Fidelity, and TD AMERITRADE Institutional.

Final Preparation for FPA Denver 2010

FPPad was on vacation all of last week and it’s my first full day in the office today. Then in less than 72 hours from now, I’ll be on a plane to Denver to present at the Financial Planning Association’s national conference, FPA Denver 2010.

Let’s get the plug out of the way and tell you to attend my presentation, Emerging Trends in Financial Service Technology, Sunday October 10 at 8:15AM.

This will be an interactive, content-rich session highlighting tools you need to incorporate into your practice in order to stay ahead of your competition over the next five years.

If you’re attending FPA Denver 2010, look for me and say hello. Don’t know what I look like? Check my bio page for a picture! There’s also a social networking meet-up from 12PM to 2PM October 10 in the Exhibit Hall. I plan on being there.

Also, consider posting your thoughts and feedback on Twitter, and don’t forget to use the #FPA2010 hashtag.

I hope to see you there, and for those who cannot attend, be sure to follow the social feed on Twitter.

Finally, for RIABiz’s take on FPA Denver 2010, read their article titled The industry’s largest association has plenty at stake at its annual conference this weekend.

What’s New? The FPPad Refresh

Notice anything different? Visitors to the FPPad.com website should notice a few changes that were rolled out this weekend. So what’s new?

Updated Design

We added a new WordPress theme from WooThemes to refresh the look of the website. The left-hand sidebar is now on the right, placing the content immediately to the left. Behind the scenes, we have better overall management of the content posted here, including better use of menu navigation, sidebar widgets, and user experience.

New E-Newsletter Service

A new item in the right-hand sidebar is a box to sign up for the new FPPad E-Newsletter. Until now, we used FeedBurner to provide e-mail and RSS subscription options to new FPPad posts. FeedBurner works fine, but it doesn’t allow us to distribute a targeted monthly newsletter or deliver exclusive offers to our subscribers.

So please take 10 seconds to enter your name and e-mail to subscribe to our new E-Newsletter. As a thank you for completing the subscription process, we’re offering a free download of our eBook titled 7 Essential Tips For The Productive Advisor. Get seven of our best tips in eighteen pages with over twenty technology resources.

If you subscribed by e-mail to FeedBurner, you will want to unsubscribe from that feed to avoid receiving duplicate e-mails for new blog content (the unsubscribe link is at the bottom of FeedBurner e-mails).

Better Search

There’s a new menu item to search FPPad archives. The old search would show only the titles of posts matching the search results, but not the body of the post showing what matched. We now added Google Search for FPPad that yields better results when you search for words and phrases used on our site.

Welcome!

So welcome to the new and improved site! We hope you enjoy what FPPad has to offer.

Like what you see? Prefer some changes to improve your experience? Please leave a comment to let us know how we can continue improve FPPad.com.