CLS Investments Archives

FPPad Bits and Bytes for June 26

Posted on June 26, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Schwab releases Institutional Intelligent Portfolios™ into the advisor marketplace, Advent rolls out a new advisor experience for Black Diamond, and TD Ameritrade Institutional assembles dozens of vendors in Chicago to help you move your business forward.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Autopilot, the only automated asset management platform built on the power of the Risk Number™.

Powered by CLS Investments and Riskalyze, Autopilot empowers advisors to revolutionize their business model, profitably service clients of all sizes, and democratize access to investment advice with a client service platform embedded directly in your firm’s existing website. Sign up for a demo today by visiting fppad.com/autopilot.

Here are the links to this week’s top stories:

Schwab Institutional Intelligent Portfolios™ from Schwab.com,

Institutional Intelligent Portfolios™ ETF List: Evaluation and Selection from Schwab.com, and

Schwab Wealth Investment Advisory, Inc. Institutional Intelligent Portfolios™ Disclosure Brochure from Schwab.com

[This week’s top story comes from Schwab Advisor Services, as the company officially rolled out its Institutional Intelligent Portfolios™ solution to advisors that was first mentioned back in episode 158, which I will try to link right over here. One change of note is that Schwab increased the number of available ETFs to more than 450 from the original 200 announced back in March, but the platform fees remain unchanged.

So I looked into the disclosure materials and uncovered a few items that I think you should know. First, anytime a new client signs up, you, the advisor, are required to make a final decision to select a portfolio strategy for that client. Until you make that decision, your clients’ cash will be held in the sweep program.

Second, accounts over $50,000 are eligible for tax-loss harvesting, but hold on, you, the advisor, must use the software built in to Institutional Intelligent Portfolios™ to activate and implement the tax-loss harvesting strategy.

And third, at any time, clients can authorize you, the advisor, to suspend trading due to “market conditions” and then reactivate trading “when the Advisor decides it is appropriate to do so.”

So I don’t know about you, but this sounds like Institutional Intelligent Portfolios™ doesn’t really streamline any of your portfolio management activities, it may actually increase your workload a bit, which is ironic given the automated focus of the program. It’s definitely not a set-and-forget automated solution, and for this added workload in your business you’ll earn how much in new revenue? That’s what I thought.

And before I forget, Schwab says that the system “will not monitor the type and amount of capital gains” so you’ll have to manage that information in a separate solution, say Schwab Advisor Portfolio Connect or perhaps PortfolioCenter, if you want to report on the gains and losses in each client account. Oh, one more thing, as of today, the mobile app isn’t yet ready.

But to be fair, this is version 1.0 of the solution for advisor, so if anyone is listening out there, maybe you can get Schwab to acknowledge these opportunities to make Institutional Intelligent Portfolios™ an attractive technology solution for your business.]

Advent Debuts the All-New Black Diamond Wealth Platform for Advisors and Wealth Managers at AdventConnect 2015 from Advent.com

[Next up is news from Advent, as the company held AdventConnect, it’s annual advisor conference in Las Vegas last week. The company used the event to showcase the next generation Black Diamond® wealth platform, which was being called “BD3” during internal development.

Gone from the Black Diamond name are the Performance Reporting label and the old widgets and BlueSky titles, which is now being replaced by the wealth platform description that represents the radical refresh of the advisor experience.

The main advisor dashboard now uses tiles that you can customize based on the information you want at a glance, portfolio performance graphs are much more streamlined, report pages contain relevant portfolio data without being overly crowded and busy, and a presentation mode is now built in to give you a way to walk through reports while redacting confidential client data.

Advent also announced a new initiative called Black Diamond Link, which adds “bi-directional, workflow-oriented integrations” with a variety of third party technology providers, including MoneyGuidePro, AdvisoryWord, XLR8, Junxure Cloud, Advisors Assistant, and Redtail Technology.] On the heels of last year’s unveiling and this year’s rollout of the new Black Diamond® investor experience, Advent today showcased its next generation Black Diamond® wealth platform. The next generation platform which has been dubbed “BD3” by clients and the development team, as it represents the third generation of the Black Diamond® platform, has been a multi-month effort to redesign and reinvent Black Diamond® to go beyond its roots in performance reporting.

Technology Innovators Get High Marks for Maximizing Integrations for Independent Registered Investment Advisors from MarketWatch

[If integrations with best-in-breed solutions sounds familiar, that’s because TD Ameritrade Institutional offers a similar platform under Veo Open Access, Schwab Advisor Services offers OpenView Gateway, and Pershing announced its own API store just a few weeks ago.

And for custodian-agnostic integration providers, Orion Advisor Services has been offering integrations to their advisors for several years. Full disclosure, you should watch my first vlog about Orion. So Advent, welcome to the club!

Now speaking of integrations, I’m going to wrap up with news from TD Ameritrade Institutional, as the company held its 6th annual technology summit in Chicago this week for Veo Open Access integrated solution providers. The number of solution providers now stands at 91 representing over $300 billion in assets advised across all of the technology solutions.

I’m running out of time for this broadcast, and I made a vlog about my trip to the Tech Summit in Chicago, so just watch the vlog and you’ll be up to speed on how this custodian is helping advisors like you take their business to the next level.] To help independent registered investment advisors (“RIAs”) keep pace in an era of accelerating technology change, TD Ameritrade Institutional1 has pursued a unique strategy of collaboration, harnessing the innovative and cutting-edge work of an entire community of technology leaders through its Veo Open Access vendor network.

Watch FPPad Bits and Bytes for June 26, 2015

FPPad Bits and Bytes for February 20

Posted on February 20, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, I have explosive news from eMoney, Riskalyze, Betterment, Schwab and Orion.

So buckle your seat belt, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

eMoney Reveals New emX Select Dashboard At 2015 T3 Conference from WealthManagement.com

[Now you probably know that the Super Bowl of advisor technology, a.k.a. the T3 conference, was held in Dallas last week. By last count, there were over 40 press releases made at the event, but since this is just a five minute show, here are my picks for the most important stories.

First up is eMoney Advisor, as their CEO Edmund Walters took the stage with no slide deck, no apologies, and proceeded to shock the audience with a preview of emX Select, completed by a video filled with explosions.

Awesome, right?!? On everyone’s mind was the Fidelity acquisition, so Walters told the packed ballroom eMoney “had to sell” because “this tech is expensive” and he wants to “kick the crap out of the B2C” robo advisors (implosion!).

I told you, ! No apologies.

From what I’ve seen so far, emX Select resembles the Veo One™ dashboard recently announced by TD Ameritrade Institutional (you did watch my Veo One coverage, right?) but eMoney aims to have 28 integrations by September, which beats the 11 integrations planned for Veo One, one of which includes eMoney Advisor. Interesting!] On Friday at the 2015 T3 Conference in Dallas, eMoney Advisor, recently acquired by Fidelity for $250 million, gave advisors the first look at its new emX Select platform.

CLS Investments and Riskalyze Join Forces to Launch Autopilot, Arming Advisors With the Digital Tools Needed to Neutralize Robo-Threat from Riskalzye, and

Riskalyze Reinvents the Client Meeting from Riskalyze

[Next up is Riskalyze, as CEO Aaron Klein announced a new partnership with Omaha-based CLS Investments to provide an end-to-end online investment service called Autopilot. At a high level, Autopilot is similar to Betterment Institutional, Upside, JemStep and others where clients answer an online questionnaire and can then invest directly in a recommended portfolio allocation based on their answers.

Klein also demonstrated a new tool called Meetings, a simple way advisors can conduct screen sharing with remote clients without exposing private data, embarrassing cat videos, or the random Godzilla attack (woah!) that might pop up on an advisor’s screen. Meetings comes out February 23rd, so make sure you give it a try.] Autopilot Will Offer Automated Asset Management and Risk Measurement, Embedded Into an Advisory Firm’s Existing Website.

Betterment Valued At Nearly $500 Million In New Round from the Wall St. Journal

[And let’s crush this broadcast (woah!) with a quick roundup of other news: Betterment just raised another $60 million in venture capital for a total of $105 million. What are they going to do with the cash? Betterment CEO Jon Stein says they’re going to refine algorithms to answer questions like “Am I saving enough relative to my goals?” Warning: financial planning algorithms ahead!] New York-based Betterment is closing a new $60 million round, the company is set to announce on Thursday.

Schwab tells the SEC its robo-advisor has a 30 basis-point fee and big-time cash allocations held by Schwab Bank from RIABiz.com, and

Schwab Wealth Investment Advisory, Inc. Schwab Intelligent Portfolios™ Disclosure Brochure from SEC.gov

[Schwab’s Form ADV for their Intelligent Portfolios robo-solution revealed the service is “technically” free, but they will use client cash, aka the “sweep allocation” for Schwab Bank activity where Schwab earns income on the spread, so Intelligent Portfolios discloses that most strategies maintain a higher sweep allocation than other providers designed to fully invest client cash. But hey, it’s “free” and consumers LOVE free!] The Charles Schwab Corp. will charge a fee of 30 basis points to clients of its robo-advisor, but those investors will not pay it out of pocket because Schwab affiliates will reimburse the client behind the scenes, according to SEC documents relating to Schwab Intelligent Portfolios.

TA Associates to acquire majority interest in NorthStar from Orion Advisor Services

[And finally, private equity firm TA Associates recently signed an agreement to acquire a majority interest in NorthStar Financial Services Group, the parent company of Orion Advisor Services, CLS Investments, Gemini Fund Services and six other sister companies. So you’ve been asking me, is this good or bad, specifically for Orion. I believe it’s good, and here’s why: Orion has a strong track record of growth, Orion’s leadership will remain in place, the company remains privately held, and now there’s extra cash available for strategic opportunities.] TA Associates, a leading global growth private equity firm, today announced it has signed a definitive agreement to acquire a majority interest in NorthStar Financial Services Group, LLC, and its nine subsidiary wealth management industry service providers.

Here are stories that didn’t make this week’s broadcast:

Advicent Unveils Narrator™, a Tool for Advisors to Fight Commoditization, at T3 Conference from Advicent.com

Advicent Solutions announced at the 2015 T3 (Technology Tools for Today) Conference at the Hilton Anatole in Dallas, Texas, that it is launching a new product for the North American market—the Narrator™ application builder. The product is available to buy immediately.

Watch FPPad Bits and Bytes for February 20, 2015

FPPad Bits and Bytes for February 21

Posted on February 21, 2014 by Bill Winterberg in Bits & Bytes

On today’s broadcast, why did Microsoft rebrand several of its services, and how might it change the tools that you use, how one large RIA’s technology change created a time savings of over 40%, and a new collaboration hopes to eliminate concerns over support for one Salesforce overlay provider.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are this week’s top stories:

Microsoft launches Office Online in battle with Google Drive from TheVerge.com,

Microsoft SkyDrive Morphs Into OneDrive, Bringing New Features from Mashable, and

Microsoft and DocuSign announce strategic partnership to bring eSignature to Office 365 customers from Microsoft

[Now occasionally I get feedback that I don’t pay enough attention to Microsoft, so Mike, this week’s lead story is just for you! The world’s largest software company just announced the rebranding of several of its product lines, beginning with its free web-based versions of Word, PowerPoint, and Excel, formerly known as Office Web Apps.

The company acknowledged that using the word ‘apps’ led to some confusion among its customers, as many assumed that native Office apps for iOS and Android were available, so now Microsoft is referring to the web-based tools as Office Online. While this move hopefully will clear up confusion over the different versions of Office available, no new features were released to coincide with the rebranding. Office Online will continue to store files in the cloud, which leads me to the second story about Microsoft.

Microsoft’s answer to online storage services like Dropbox, Box, and Google Drive has been SkyDrive, but this week the company rebranded SkyDrive to OneDrive, due to a legal dispute over the use of the word ‘Sky.’ Unlike the Office Online name change, OneDrive’s launch DID come with a series of new features.

OneDrive users can now automatically upload photos from their Android devices, which previously was only supported on iOS and Windows Phone. Online collaboration has also improved, as real-time editing in Office 365 documents is now done character by character. And subscriptions to OneDrive are now available on a monthly basis in addition to the annual subscription previously required under SkyDrive.

And rounding out the Microsoft trifecta this week, the company announced that eSignature support will be coming to Office 365 users through a new partnership with DocuSign. Expected to roll out in March, Office 365 users will be able to submit and sign documents using DocuSign without leaving their Microsoft applications. So if you use Microsoft documents for your internal client agreements and disclosure materials, the DocuSign integration should help you further streamline the e-signature process as you complete the on boarding of new clients.]

How a $5 billion RIA’s Laserfiche conversion generated time savings of 40% from FPPad

[Next up is a fascinating case study from a large RIA about its search for a robust electronic document management solution. At last week’s T3 conference, Jim Anderson of CLS Investments highlighted the firm’s approach to converting from IBM FileNet, its legacy content management system, over to a new implementation with Laserfiche. The RIA, which manages more than $5 billion in assets, migrated over 1.5 million documents into Laserfiche, and Anderson estimated that in the first year alone, the firm has realized a time savings of roughly 40%.

There’s a lot more to the story, including a time Anderson said everyone acted as if their hair was on fire, so be sure to get the link to read all the details.] One $5 billion RIA converted 1.5 million documents to Laserfiche in less than a year, saving the company 40% of its collective time

AppCrown Collaborates With a Global Services Major to Help Market, Deliver and Support Their Integrated Financial Services Platform in Banking and Wealth Management from PRWeb

[And finally, many of you who use Salesforce for your CRM might be familiar with AppCrown, the financial services technology provider built on the Salesforce.com platform. In prior years, AppCrown received criticism for failing to provide adequate support to its users who were implementing Salesforce in their business.

So to beef up its support, AppCrown just announced a new collaboration with Mphasis, a global service and solution provider owned by HP. It remains to be seen how the collaboration with Mphasis will improve AppCrown’s support of its financial advisor users, but if concerns about support have stalled your implementation plans, it might be time to reconsider whether AppCrown’s version of Salesforce could be a potential solution for you.] AppCrown, the leading provider for cloud based financial systems across CRM, Banking & Wealth Management, today announced its intent to partner with Mphasis.

Watch FPPad Bits and Bytes for February 21, 2014

T3 2014: How a $5 billion RIA’s Laserfiche conversion generated time savings of 40%

Posted on February 18, 2014 by Bill Winterberg in Efficiency, Software

Jim Anderson of CLS Investments, LLC: “We were living on borrowed time.”

One $5 billion RIA converted 1.5 million documents to Laserfiche in less than a year, saving the company 40% of its collective time

One of the more practical general sessions at T3 2014 was presented by Jim Anderson, Chief Systems and Project Creator at CLS Investments, LLC.

CLS Investments is a third party investment manager and is a wholly-owned subsidiary of NorthStar Financial Services Group.

You may recognize NorthStar for its Orion Advisor Services, LLC subsidiary, serving advisers’ needs as a portfolio management service bureau for more than a decade.

On the investment side of NorthStar, CLS Investments is an SEC-registered investment adviser and maintained more than $5.6 billion in assets under management as of mid-2013.

“Living on Borrowed Time”

So what was the most appealing part of Anderson’s general session presentation? He detailed the process of transitioning out of an aging IBM FileNet enterprise content management system to a more robust platform powered by Laserfiche (see How Laserfiche is used in the family office environment).

“We were living on borrowed time,” Anderson said to a room full of T3 Conference attendees.

What frustrated employees of CLS Investments the most was the fact that documents could only be retrieved based on their metadata, or document descriptions, added Anderson.

Should a document get misfiled or labeled incorrectly, it was as if the document had been permanently deleted with no possibility of retrieval.

According to Anderson, FileNet was that much of a black hole that employees didn’t have any confidence in the system.

Laserfiche Rises to the Top

As Anderson and other project leaders surveyed the content management marketplace, Laserfiche was the one solution that consistently offered answers to CLS Investment’s many requirements.

CLS Investments wanted a platform that could push the administration and management of documents back to each business unit in the organization. Roles-based workflow, integrated compliance functions, and full-text search capabilities were also must-have requirements.

Accelerated Information Systems was the Laserfiche value-added reseller selected by CLS Investments

While the product was promising, Laserfiche is primarily sold through a network of value-added resellers, or VARs. Anderson knew that the success of the pending project would largely be determined by the quality of the Laserfiche VAR.

“We wanted to work with a partner who thinks like we do and speaks our language,” said Anderson.

And in its search for a Laserfiche VAR, CLS Investments selected Accelerated Information Systems based in the New York City metro area.

Doubling Licenses Twice in One Year

As CLS Investments was just beginning its due diligence on Laserfiche, Zaheer Master, founder of Accelerated Information Systems, invited Anderson and his colleagues to attend Laserfiche Empower, the content management provider’s annual conference (watch Laserfiche Unveils Product Roadmap at Empower 2014).

Accelerated Information Systems founder Zaheer Master: “It’s not what you don’t know that can hurt you; it’s what you can’t find.”

Anderson commented that after seeing the size of the worldwide Laserfiche community as well as the network of add ons, plugins, and third party developers, he and his team had much more confidence that Laserfiche could be the best fit for CLS Investments.

Anderson originally planned to start with 25 licenses for the pilot phase of Laserfiche implementation, but based on his conference experience, he doubled the pilot size to 50 licenses.

Nine months into the implementation, CLS Investments once again doubled its number of licenses to 100.

“The growth of Laserfiche at CLS is a result of the successful change management process applied by the CLS project team and Accelerated Information Systems,” said Master.

“By addressing the most visible pain points early on in the project, we gained momentum for bringing the benefits of Laserfiche to more departments,” he added.

“Everyone’s Hair Was On Fire”

Nevertheless, not all employees of CLS Investments were completely sold on Laserfiche. Any change can be challenging, said Anderson, but changes that affect everyday workflow and habits are especially hard to embrace.

But one scenario in the middle of implementation acted as the pivot for Laserfiche adoption.

Anderson described that one day, accounting had an urgent need for a fee schedule, but was unable to find any trace of the document in its legacy systems.

“You’ve all seen it before. It was as if everyone’s hair was on fire in a mad scramble to find the missing fee schedule,” Anderson said.

But during the conversion of more than 1.5 million records from FileNet to Laserfiche, Accelerated Information Systems applied optical character recognition, or OCR, to every single record.

“With full-text search, we found the fee schedule and everyone calmed down. It was then that our managers knew that we had the right tool,” he said.

The scenario is not too uncommon among Accelerated Information Systems’ clients, says Master, adding, “It’s not what you don’t know that can hurt you; it’s what you can’t find. CLS now knows they can find every document, every single time, even if it’s filed in the wrong folder.”

A 40% Time Savings

Throughout the implementation process, Anderson described how CLS Investments was able to create workflows to compliment and streamline existing processes, not interrupt them.

Also, as an enterprise user of Salesforce, CLS Investments is able to leverage the Laserfiche integration that allows users to view their Laserfiche repository directly from Salesforce.

Anderson closed with an impressive statistic about the return on investment CLS Investments has realized in the year since its initial Laserfiche implementation.

“By leveraging the workflow rules to structure processes and validate steps along the way, we estimate that we’ve saved roughly 40% of our time by switching to Laserfiche,” said Anderson.

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