Going paperless doesn’t always guarantee success. I almost learned this the hard way when I nearly missed my return flight from Denver last Sunday.
As I checked in for my flight from Denver to DFW, I thought I would be environmentally conscious and use an electronic boarding pass on my iPad. I checked in online with my carrier and easily saved the boarding pass image to my iPad.
When I arrived at the airport, I waited in the security line for about 20 minutes only to find out that TSA was having no success reading electronic boarding passes from my carrier. TSA said I had to get a paper boarding pass and go back through security. Only at 6:30pm on a Sunday evening, the check in counter was closed and the kiosk wouldn’t reprint paper passes for flights departing in 45 minutes or less!
I ended up running down to baggage claim, found an employee, and received a paper boarding pass. I ran back to security, ran to my gate, all the while hearing my name over the airport paging system with the dreaded words “final boarding call…” I made my flight with just 2 minutes to spare.