JemStep Archives

FPPad Bits and Bytes for May 6, 2016

Posted on May 6, 2016 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Wealthbox CRM releases 5 new integrations, Orion sends portfolio information to clients via text message, Morningstar ByAllAccounts introduces a new client portal, and more.

So get ready, FPPad Bits and Bytes begins now!

Here are the links to this week’s top stories:

5 New Integrations: Zapier, TD Ameritrade, Riskalyze, Orion, Microsoft Office 365 from Wealthbox.com

[This week’s top story comes from Wealthbox CRM, as the company took advantage of a Cinco de Mayo theme to announce five new integrations on 5/5. The new integrations include TD Ameritrade Institutional’s Veo Open Access, Riskalyze, Orion Advisor Services, Microsoft Office 365, and Zapier. If Zapier sounds familiar, that’s because you heard about it in last week’s episode, unless you missed it, which means you should take a few minutes to watch it and get caught up.

This is great news from Wealthbox CRM, as many advisors I know were discouraged from using it in the past because it lacked integrations with many core technology solutions. With that objection out of the way, you should update your due diligence matrix to see which CRM is the best fit for your business objectives over the next few years.] Today we’re happy to announce five new Wealthbox CRM integrations with leading technology partners.

Orion Advisor Services Launches Text Alert Platform for Advisors from MarketWired

[Next up is news from Orion Advisor Services, as this week the portfolio accounting service provider announced a new app called Notifications. Once clients register their mobile number using the Orion client portal, Notifications uses text messages to provide updates like your clients’ portfolio balance, performance information, or even RMDs. Oh, and for you compliance officers watching, all of the messaging are automated, meaning there is no personal communication between the client and the advisor.

Ever since I saw the Penny App at last year’s FinCon event, I’ve been waiting for an advisor fintech provider to roll out text messaging for updates to clients, and correct me if I’m wrong, but I’m pretty sure Orion is the first provider to do it.

Now one drawback I see is that clients need to learn special keywords like BAL, PERF, ADV to get information, so my challenge Brad and his team, you remember Brad, the potato chip guy from one of my vlogs, is to add in support for natural language processing so I can just ask the app, “What is my portfolio balance?”
Sorry Brad!] Orion Advisor Services, LLC (“Orion”), a premier portfolio accounting service provider for financial advisors, is announcing the launch of the Notifications app, which allows advisors to communicate with clients more directly by sending portfolio updates and scheduling meetings all via a text alert platform.

Morningstar Launches ByAllAccounts Personal Financial Management Portal for Advisors, Aggregates Investor Accounts with Daily Updates for a More Holistic View of Total Wealth from Morningstar

[And finally, news from Morningstar wraps up this week’s broadcast as the company’s aggregation service, ByAllAccounts, released a personal financial management portal for advisors and clients.

The new portal is available as a complete solution with customized branding for your firm, or if you already use a portal or online dashboard from other providers, you can choose from a number of the ByAllAccounts portal elements to use as stand-alone tools. For this reason, pricing is going to depend based on your needs for a solution, but whatever you pay, account aggregation from ByAllAccounts is included for an unlimited number of clients and accounts.

But there are some caveats you should know: First, the aggregation data is not intended for data reconciliation, so it’s not suitable for detailed portfolio performance information. Reconciliation-ready data is part of the the traditional ByAllAccounts aggregation service.

Second, a minimum number of licenses are required to use the portal, so today, this solution targeted for the mid- to large RIAs and broker-dealers, yet I’m optimistic that over time ByAllAccounts can offer pricing and functionality that is attractive to advisors of all sizes.] Morningstar, Inc., a leading provider of independent investment research, today launched a new personal financial management portal in the firm’s account aggregation service, Morningstar® ByAllAccounts.

Here are the stories that didn’t make this week’s broadcast:

Periscope mimics FB Live by letting you permanently #Save replays from TechCrunch

You can now permanently save replays of your broadcasts by including #Save in their title.

Pershing platform expands robo offerings with Vanare, Jemstep and SigFig partnerships from Financial Planning

Demonstrating the intensifying race to dominate adviser technology, Pershing broadened the scope of its B2B digital advice offerings, announcing on Wednesday it was bringing startups SigFig, Vanare and Invesco’s Jemstep Advisor Pro onto its platform that also includes the still-developing robo Marstone.

Cloak is now part of StackPath from GetCloak.com

Peter, Nick, and I are excited to announce that Cloak is now part of StackPath, a still-stealthy startup based in Dallas, Texas that has bold plans for online security.

Laserfiche 10.1 at the Forefront of ECM and Business Process Automation from Laserfiche

Laserfiche today announced the availability of Laserfiche 10.1. The latest enterprise content management (ECM) offering builds on the features and resources of Laserfiche 10, released in January 2016, further enhancing teamwork and collaboration, refining case management capabilities and extending business analytics.

Watch FPPad Bits and Bytes for May 6, 2016

FPPad Bits and Bytes for January 15

Posted on January 15, 2016 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Jemstep gets acquired by Invesco, rumors fly about a Snapchat robo advisor, FutureAdvisor links up with its first bank, and more.

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Invesco acquires Jemstep, a market-leading provider of advisor-focused digital solutions from PRNewswire

[This week’s top story comes from Jemstep, as the B2B online investment platform was acquired by Invesco, the $800 billion dollar asset manager based a stone’s throw away from my studio right here in Atlanta.

Terms of the deal were not disclosed, Jemstep’s leadership will stay onboard to run the Invesco subsidiary, and for now, the company says there won’t be any changes to existing partnerships, custodians, or asset availability in model portfolios.

Ignoring B2C acquisitions of FutureAdvisor and LearnVest, the last twelve months have seen John Hancock acquire Guide Financial and Envestnet acquire Upside.

So who are the independent B2B providers left? I see Autopilot, Trizic, Oranj, Vanare, Betterment Institutional, Motif Investing, and to some extent, the roll-your-own open source platform from Wealthbot.] Invesco Ltd. has acquired Jemstep, a market-leading provider of advisor-focused digital solutions.

Social media firms make ETF push from Reuters

[But hold on! Sending shockwaves in the retail robo space is Snapchat, as rumors were flying this week that the ephemeral chat app might introduce it’s own investment service to its 100 million active daily users.

Uh, let me explain my thoughts in a brief demonstration… Get it, jump the shark?] Snapchat is understood to be at the front of a queue of tech firms developing Robo-Advisory technology – which uses algorithms to help users develop and implement customized investment strategies for retirement planning.

BBVA Compass Teams Up With Robo FutureAdvisor from Forbes

[But wait, there’s more! In its first move after being acquired by BlackRock, FutureAdvisor announced it is partnering with BBVA Compass to roll out the automated investment tools to the bank’s nearly 700 branches in the US.

Bank customers will get access to FutureAdvisors’ digital investment management for the standard fee of 50 basis points, and you can probably bet that new accounts opened up with be held with BBVA’s broker-dealer affiliate, which is how the bank capitalizes on the partnership.] BBVA Compass, the Sunbelt subsidiary of the Spanish banking giant, has announced it will partner with FutureAdvisor to offer its customers digital investment management, popularly known as Robo Advisors. It is the first major bank to sign on with FutureAdvisor since the advisory firm combined forces with BlackRock, the giant asset management company, last year.

Robo Adviser Wealthfront Begins to Offer Free Portfolio Reviews from WSJ.com

[And if you’re not sick of robos by now, let me add news from Wealthfront who this week released a free Portfolio Review service to show investors how bad their current portfolios are and urge them to save a boat load of money by switching to Wealthfront. Whoops, did I say that out loud?

This concept is nothing new, as Personal Capital has offered a similar portfolio analyzer since 2011, and FeeX has been doing it since 2012, but here’s the deal. These VC-backed companies are spending tons of money to target your clients and prospects to get them to try out this tool, and of course, they’re going to tell clients they have suboptimal allocations and are paying high fees to their advisor.

So, expect clients to bring up fees, allocations, and performance in your next meeting, and you need to have a strong answer in the form of your value proposition, which is all the added advice, guidance, and behavior management you deliver that the automated services are incapable of providing.] In a bid to attract more assets, Wealthfront Inc. is joining other robo advisers in providing free advice to investors about their accounts at other financial institutions.

Here are stories that didn’t make this week’s broadcast:

New Laserfiche Release Aims to Improve ECM from CMSWire

Laserfiche just released version 10 of its enterprise content management system (ECM). Speaking at the Laserfiche Empower 2016 Conference in Long Beach, Calif., Laserfiche President Karl Chan said the new version is designed to supercharge content-driven business processes, enabling enterprises to redesign the flow of information throughout the enterprise.

LastPass Revamps Its Interface, Adds Emergency Access and Better Sharing from Lifehacker

LastPass is one of the best password managers around. Today it gets a bit better with an improved interface and a handful of new features.

Dashlane 4 Makes Changing Passwords on Hacked Sites Easier, Adds a New Interface, and More from Lifehacker

Dashlane is one of our favorite password managers, and today the service updated with a new, consistent interface across all devices, an updated “password changer” that lets you change passwords on a site without even visiting it, new languages, and more.

Watch FPPad Bits and Bytes for January 15, 2016

FPPad Bits and Bytes for June 12

Posted on June 12, 2015 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Pershing partners with a new company for your digital advice delivery needs, Wealth Access continues its growth in the PFM space, and find out how open source code called Wealthbot could pose a serious challenge to automated investment services.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

Here are the links to this week’s top stories:

Pershing Implements Multi-faceted Digital Enablement Strategy to Help Advisors Embrace the Digital Revolution from Pershing, and

Pershing Introduces Managed360™ to Help Advisors Efficiently Grow Their Managed Accounts Business from Pershing

Marstone Digital Wealth on the web

[Let’s jump right in to this week’s top story with a recap of the Pershing INSITE conference held in Orlando last week, as one of the top institutional custodians for advisors made several technology-related announcements. First up is news of a partnership to allow advisors to offer their own white-labeled online investment service which will be powered by a company called Marstone.

Now if the name Marstone doesn’t ring a bell, don’t worry, because it’s only the second time I’ve even heard of them after a chance encounter I had with company executives at the IBM World of Watson event last month. In fact, the company is so new that their latest Form ADV disclosure shows assets of just $15,500 held in two clients accounts. That’s right, two accounts.

Now the few screenshots available from the Marstone website show a reasonably attractive interface, but with a retail investor offering that’s still in beta and an advisor solution that has yet to roll out, it’s just too early for me to say whether or not Marstone is going to gain wide adoption among advisors, especially when there are more seasoned competitors out there like Jemstep, Betterment Institutional, Oranj and more.

But, Marstone will be the first of several anticipated solutions that will integrate with Pershing’s NetX360 platform for advisors as well as the NetXInvestor solution for end clients.

Pershing also announced a new managed account solution called Managed360 that will leverage investment strategies and managed portfolio offerings from Lockwood Advisors, which also happens to be an affiliate of Pershing. Also coming in the future is a Pershing API store which is a catalog of APIs along the lines of the TD Ameritrade Institutional Veo Open Access platform, allowing third-party providers to more easily integrate with the Pershing ecosystem.] At its INSITE™ 2015 conference, Pershing LLC, a BNY Mellon company, today announced a multi-faceted digital enablement strategy designed to revolutionize how advisors and investors work together in 2015 and beyond.

Wealth Access Hires 7 Veterans to Continue Growth from PRWeb

[Next up is news from Wealth Access, the Nashville-based provider of a personal financial dashboard for high net worth clients, as this week the company announced the growth of its business with seven new hires in the last few months, as well as a 350% year-over-year increase in total assets aggregated in the platform, a figure that now exceeds $20 billion.

You know that merger and acquisition activity in the personal financial management space this year has been on a tear, with Fidelity acquiring eMoney, Northwestern Mutual scooping up LearnVest, and John Hancock picking up Guide Financial, so Wealth Access is pretty much one of the last independent PFM platforms out there serving advisors that has no direct custodial or insurance company connection.
So like I’ve said in previous broadcasts, you would be wise to keep an eye on this company.] Wealth Access, an innovative high net worth personal financial management platform for advisors, announced growing momentum in the adoption of the Wealth Access technology solution by advisors, with record year over year growth and the hiring of seven senior technology and financial services veterans.

Wealthbot.io from GitHub

[And finally, wrapping up the week is an interesting discovery I made on the Internet called Wealthbot. Now stick with me on this one. Wealthbot is open source code published on the GitHub repository that can be used to create your own wealth management platform.

Not satisfied with the commercial wealth management solutions available today? That’s right, you can now build your own robo advisor, I mean, automated investment service. Now developers should get excited about the possibilities here, but advisors using Wealthbot directly? Well, that’s probably not going to happen without significant help from programmers.

But here’s the thing: online services like Wealthfront, Betterment, Future Advisor, even Schwab Intelligent Portfolios have attracted huge amounts of attention and venture capital for their software-based investment algorithms. So what happens to the value of those companies when code that mirrors their functionality is published on the Internet, for free?

Could Wealthbot be the next WordPress, OpenOffice, or Firefox of robo advisors? That, ladies and gentlemen, is why you’re watching FPPad Bits and Bytes.] Wealthbot.io makes it easy to launch a Wealth Management Platform. Build and customize your very own version of a robo-advisor.

Watch FPPad Bits and Bytes for June 12, 2015

FPPad Bits and Bytes for May 1

Posted on May 1, 2015 by Bill Winterberg in Bits & Bytes

Whoops! My May 8 email newsletter link lands here by mistake. Click here to see May 8 Bits and Bytes!

On today’s broadcast, Shareholders Service Group is attracting the attention of independent advisors, and for good reason, Orion Advisor Services announces a new partnership in the robo-advisor arena, and, find out how you can stay one step ahead of the latest cyber attacks that have the potential to cripple your business.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

TRX now offers TRX Edge, a completely rewritten rebalancing platform optimized for the web as well as mobile devices. Sign up for a demo of TRX Edge by visiting http://fppad.com/trx

Here are the links to this week’s top stories.

Video coverage of the 2015 Shareholders Service Group conference from FPPad.com

[This week’s top story comes from Shareholders Service Group, as I spent the end of last week at the company’s annual conference for advisors outside San Diego. SSG is one of those institutions that flies below the radar of most advisors, but now with over 1,400 financial advisors leveraging the resources of SSG, the company is continuing to attract attention.

From a technology standpoint, Shareholders Service Group follows an open architecture approach powered by the custody services of Pershing, and SSG wants advisors to be able to choose the best of breed solutions they want to use, without being told what to do by the institution. While at the conference, I connected with CEOs from content marketing provider Vestorly as well as CRM provider Junxure to learn about the partnerships they recently formed with SSG.

I also connected with XY Planning Network co-founders Michael Kitces and Alan Moore to get their take on important trends advisors need to monitor, which, no surprise, include a number of technology takeaways.

There’s a lot more from the Shareholders Service Group conference, including conversations with CEO Peter Mangan and President Dan Skiles]

Orion Advisor Services, LLC Partners With Jemstep to Deliver New Integrated Technology to Independent Financial Advisors from Marketwired

[Next up is news from Orion Advisor Services, as the company recently announced a new partnership with online investment provider Jemstep. Jemstep originally formed back in 2008 to deliver online investment solutions to retail investors, but now the company also offers Jemstep Advisor Pro as a solution you can offer to your emerging clients. Here’s a quick summary. You can embed Jemstep Advisor Pro on your website where new clients can complete a self-directed process to open an account, just like Redhawk Wealth Advisors has done.

Clients fill out a basic profile, complete a very simple risk questionnaire, and link investment accounts using account aggregation. Jemstep then generates a simple portfolio analysis using the client’s existing holdings and compares hypothetical performance to a target allocation of a portfolio allocation that you, the advisor, created and Jempstep matches to the client’s risk tolerance. If everything looks promising to the client, they proceed to the account opening stage where they complete account forms electronically.

So where does Orion fit in to the picture? New accounts created by Jemstep are custodied with TD Ameritrade Institutional, and those account details can then be fed into Orion using Veo Open Access. Once in Orion, all kinds of performance and analytics can be performed, which is what Jemstep, as of today, May 1, 2015, doesn’t currently provide. Now do you get it?

But if you’re NOT using Orion, Jemstep delivers the online investment interface, but it lacks the portfolio performance reports found in other solutions. That’s why the partnership with Orion is important, among other reasons.] Orion Advisor Services, LLC (“Orion”), the premier portfolio accounting service provider for advisors, announced that it has partnered with Jemstep, Inc., a leading provider of robo-technology solutions to advisors, to offer a new integrated technology solution for independent financial advisors.

SEC Cybersecurity Guidance Update from SEC.gov

[I need to move on to today’s final story on cybersecurity, as the SEC released new guidance this week with three important takeaways for advisors:

You need to periodically assess your cybersecurity risks, you need to identify how you will detect and respond to attacks, and you actually need implement your written policies and procedures and provide training to your staff.

So to do that, the SEC offered the following tips and resources to … oh, I’m being told they didn’t offer tips and resources, right, so I’m going to help you with the first takeaway which is cybersecurity threat assessment.

Do you want to know what threats advisors are actually facing every day? I set up a page on FPPad to collect threat information from advisors nationwide, and rank the top threats by the number of reports received. Plus, I’m going to highlight new attack techniques as they happen, so you can do your best to stay one step ahead of ever-more-sopisticated attackers. They’ve gone way beyond misspelled emails from Nigerian princes!] The Division has identified the cybersecurity of registered investment companies (“funds”) and registered investment advisers (“advisers”) as an important issue. Both funds and advisers increasingly use technology to conduct their business activities and need to protect confidential and sensitive information related to these activities from third parties, including information concerning fund investors and advisory clients.

Access the FPPad RIA Cybersecurity Exchange at fppad.com/cybersecurity

Visit the FPPad RIA Cybersecurity Exchange

Here are the stories that didn’t make this week’s broadcast:

Personal Capital Apple Watch App Review from Dough Roller

Personal Capital revolutionized the free online financial dashboard. In one place you can now automatically track all of your investments, including retirement accounts. It shows your asset allocation and investing costs, and does so with amazing charts and graphs. All for free. Now the dashboard is available on the Apple Watch.

Addepar lays out world-fixing vision and rolls out upgrades at swanky The Battery event in San Francisco from RIABiz.com

Addepar Inc. is angling to manage a major chunk of a $120 trillion of assets under management on Earth, including pensions, sovereign countries, private wealth and endowments, by attacking the challenge as a data management problem first and a design and analytics problem at a close second.

Watch FPPad Bits and Bytes for May 1, 2015

The Best Financial Advisor Technology of 2014

Posted on December 19, 2014 by Bill Winterberg in Bits & Bytes

Welcome to this special edition of FPPad Bits and Bytes, the Best Tech of 2014! On today’s broadcast, this is my last show of the year, meaning it’s time to review the top technology news from the last 12 months that matters to your business. That’s right, it’s time for my Best Tech of 2014 awards.

So get ready, FPPad Bits and Bytes begins now.

(Watch the Best Tech of 2014 on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.

This week’s episode is all about my picks for the Best Technology of 2014. This is my fifth year highlighting top technology for financial advisors and wealth managers, and as always, I break down award winners into three categories: the best back office technology, the best client-facing technology, and the best overall innovation of the year.

Best Back-Office Technology

So let’s begin with the Best Back-Office Technology award winner, which is a product or service that boosts the overall efficiency and productivity of your back office and makes a direct impact to your bottom line.

The Best Back-Office Technology of 2014 award goes to (drumroll please) the Motif Advisor Platform.

Unveiled at Finovate Spring 2014 where it won Best of Show, the Motif Advisor Platform is a solution you can use to build, manage and rebalance your own motifs on behalf of clients. You can combine up to 30 stocks and ETFs into your own custom motif and trade the entire strategy for one flat fee.

Pricing for the Motif Advisor Platform starts at $20 per month per customer, so the Motif Advisor Platform takes top honors this year because it helps you be much more efficient when managing custom portfolios AND it saves your clients money in transaction fees that might normally be charged for trading individual securities and ETFs.

Honorable mention in this category goes to Riskalyze, for its enterprise Compliance Cloud risk-monitoring solution, and the TD Ameritrade Institutional Veo Open Access Dashboard, consolidating dozens of technology integrations into one highly-functional web-based screen.

Best Client-Facing Technology

Next up is the award for the Best Client-Facing Technology. Now the winner in this category must significantly enhance the client-facing elements of your business and facilitate your interactions with clients. Clients benefit from improved personalized service as well as an increased level of convenience when using such technology.

I think all of you will agree that the growth of online investment services has really upped the ante when it comes to the client-facing elements of your technology. So it’s no surprise that the winner in this category is part of the online investment providers, but for me, one of them just barely edged out the others in taking top honors.

This year’s Best Client-Facing Technology award goes to (wait for it) Betterment Institutional.

But like I said, Betterment Institutional just barely edged out the other solutions built for advisors like Guide Financial, Jemstep Advisor Pro, Upside Advisor, Oranj, Wealth Access and several more. Why?

Because Betterment has a solid track record on the consumer side with over 50,000 customers, plus it has the advantage of having Steve Lockshin providing direction for the company based on his experience in the independent advisor market with Fortigent and AdvicePeriod.

Now don’t get me wrong, I think the other advisor-focused solutions have an equal shot at significant growth in this space, which didn’t make the award selection process any easier. But the good news for you is that you have a number of choices in this low-cost online investment category when you’re ready to add this offering to your business model.

Honorable mention here goes to Estate Assist for its online safe deposit box that helps clients manage their growing digital assets.

Innovation of the Year

And finally, the third category in my annual Best Technology of 2014 awards is the Innovation of the Year. This award goes to a product or service that introduces a new business practice or service experience to your business. This innovative tool should transform the way you interact with clients, enhance your overall efficiency, or even enable the delivery of new services not possible or practical in the past.

The award for Innovation of the year goes to (thank you) Engage, from Orion Advisor Services.

Out of all the new products we’ve seen in 2014, Engage is one of those solutions that I feel breaks new ground.

It begins with videos you create to communicate with clients, which you really should think about doing in 2015, but what Engage allows you to do it customize the video content you send to clients in an automated fashion.

Engage integrates performance data from Orion, graphic elements from MoneyGuidePro, and calendar scheduling from Redtail CRM, and embeds the information directly in your videos. So you only need to record one video, but Engage makes it seem like you created hundreds of videos, each with graphics and information specific to your clients.

It’s pretty cool stuff, and that’s a technical term, and a little ahead of its time, as a lot of you just aren’t ready to communicate with clients using video, which is why I feel Engage from Orion deserves to be recognized for its innovation this year.

Closing out this year’s award is an honorable mention to Gladstone Associates for their new streamlined business valuation toolkit that uses technology integrations to efficiently gather data about your business.

Your Feedback

So what do you think about my choices for Best Tech of 2014? Did I make the right choices, or did I completely blow it?

You’ve got to let me know! Leave a comment below, send me a message on Twitter using @billwinterberg, or leave a comment on the FPPad YouTube channel.

Thank you so much for being a part of the FPPad community throughout 2014, and I wish you all the best in 2015!

Watch my broadcast on the Best Tech of 2014 for financial advisors

FPPad Bits and Bytes for October 17

Posted on October 17, 2014 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Betterment Institutional releases its online investment solution for advisors. Will the industry rush to adopt this new digital solution for emerging clients? The SEC admits it doesn’t know where its laptops are. Could you be at risk of making the same mistakes committed by this industry watchdog? And, hackers claim to have stolen millions of passwords from Dropbox. Find out what you should be doing right now to protect the information you store online.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM: Simple, social, and collaborative CRM for financial advisors.

If you’re considering switching your CRM, connect with Amber from Team Wealthbox to get a personal demo at Wealthbox.com.

Here are the links to this week’s top stories:

Robo advisor Betterment works with Fidelity in RIA push from CNBC

[This week’s top story highlights Betterment Institutional, who this week announced the official release of an advisor-friendly version of its popular direct-to-consumer service that currently manages over $600 million in customer assets.

No doubt influenced by the guidance and financial investments from Steve Lockshin and Marty Bicknell, Betterment Institutional allows advisors to white label the Betterment platform and offer it to all clients for a cost of 25 basis points per year. Advisors can charge an additional fee if they so choose.

In addition, Fidelity Institutional Wealth Services announced that the company will include Betterment Institutional among a list of practice management resources it offers to advisors. But the use of Betterment Institutional is not exclusive to Fidelity, so whatever your custodial affiliation is today, you can begin to use Betterment Institutional if you’re seeking a low-cost automated investment solution for your emerging clients.

Betterment Institutional joins Upside Advisor, Guide Financial, JemStep and a few others as an advisor-friendly automated investment solution, and you’ll want to stay tuned for news following the Schwab IMPACT conference, as details on that custodian’s much anticipated free investment platform should be made public.] If you can’t beat the robots, join them. That’s what Betterment—the ultra-low cost, computer-driven personal portfolio service—hopes financial professionals will do with its new institutionally focused “robo-advisor” offering.

Missing SEC laptops risk release of nonpublic information, inspector says from Marketwatch

[Next up is an embarrassing revelation from the Securities and Exchange Commission, as the industry watchdog admitted that somewhere between 24 and 202 laptops were unaccounted for, opening up the risk that private, nonpublic information could be exposed. Is this when I should do a forehead slap?

Alright, so the SEC has its own data security issues to deal with, but I want to take a moment to challenge you about how you’re keeping your business and client information safe. Do you use full disk encryption on the laptops you use for work? You should.

Windows 8.1 Pro and Enterprise offers BitLocker drive encryption for free, and if you use Mac, FileVault 2 disk encryption is built right in to the operating system. All you need to do is turn the feature on and protect your laptop with a strong login password.

And don’t forget about your mobile devices. Every device you use should be protected with a login passcode, the longer the better, and in most cases, requiring a passcode automatically enables device encryption.] The inspector-general of the Securities and Exchange Commission said in a report that there’s at least 24 and as many as 202 laptops that are not accounted for, which risks the release of sensitive, nonpublic information.

Dropbox says it wasn’t hacked. But that doesn’t help users whose information was leaked from The Washington Post

[And finally, Dropbox made headlines this week as reports circulated that hackers claimed to have accessed over 7 million usernames and passwords to the popular online file storage service. Dropbox insists that its systems were not hacked, but rather the login credentials were obtained from unrelated companies and services.

Once again, it’s critical that you follow good online account protection practices: Use a unique password for each website, activate multi-factor authentication where possible, and consider managing login credentials in a reputable password management service like LastPass, 1Password, Meldium, and more.] Dropbox was the latest company under the gun on security, when a link on reddit surfaced a claim that hackers have nearly 7 million usernames — plus their passwords — from the storage service on Monday.

Here are the stories that didn’t make this week’s broadcast:

Canva Launches iPad App to Bring Amazingly Simple Design to Your Fingertips at Canva.com

We’re very excited to today announce the launch of the Canva app for iPad.

Watch FPPad Bits and Bytes for October 17, 2014

FPPad Bits and Bytes for October 3

Posted on October 3, 2014 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Upside Advisor teams up with a high-profile RIA. Will this partnership do anything to slow the growth of the $(!#-advisers? Redtail CRM previews the new version of its popular CRM. Will the design and feature changes be enough to attract advisors that are using aging systems? And, broker-dealers aren’t turning a blind eye to technology. Find out which firms are investing heavily to boost the efficiency of their representatives.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Version 1.6 is now available featuring automated workflows, templates for routine processes, and progress updates all on one screen!

Here are the links to this week’s top stories:

Upside Powers Ritholtz Wealth Management’s New Digital Offering, Called Liftoff from Upside Advisor

[First up this week is an announcement from Ritholtz Wealth Management, the New York RIA headed by The Big Picture blogger Barry Ritholtz and Josh Brown, aka The Reformed Broker, who released a new web-based offering to emerging clients called Liftoff. Liftoff is a white-labeled version of the $(!#-adviser solution, uh, ok, online investment solution from Upside Advisor, which I introduced to you back in episode 136.

For around 40 basis points, Liftoff provides automated asset allocation recommendations to clients who want to get started with investing, but don’t yet have enough assets to qualify for a one-on-one relationship with Ritholtz’s advisors. Upside Advisor is just the latest $(!#-adviser, oh, right, online investment provider to join this space, as they’re going up against competing solutions like Wealthfront, Personal Capital, Betterment, Learnvest, Guide Financial, JemStep, Orion Discover; I can’t keep them all straight!

So today you’re faced with a choice: will you sit on the sidelines to see how these low-cost automated solutions play out, or will you partner with a low-cost provider to offer an investment solution for your emerging clients?] Upside, a technology company providing a digital advisor platform to investment advisors, today announced a new partnership with Ritholtz Wealth Management (RWM).

Tech Review: Redtail’s New Edition from Financial Planning

[Next up is a review of Redtail CRM and its third major product update to its software called Project Tailwag. In his October column for Financial Planning magazine, Joel Bruckenstein gives a very favorable review of the redesign and feature enhancements to the industry’s most widely used CRM.

Users will soon have access to a clean, flat design that’s easier to use, and it’s also responsive, as it adjusts to screens of any size from desktops to smartphones. Contact records feature a timeline of client interactions, and important details like contact information and activities and workflows are just a single click away.

Whether you use Redtail CRM or an alternative solution such as Junxure, Salesforce, Wealthbox, and others, these are the types of features and functionality you’re going to need if you expect to cultivate meaningful relationships with clients and differentiate yourself from the $(!#-advisers, uh, I mean, online investment providers.] Redtail Technology just released a major upgrade to its popular CRM application. Dubbed Project Tailwag, this version of Redtail — only the third upgrade in the company’s 12-year history — offers a host of new enhancements.

Racing Ahead from Financial Advisor

[And finally, Joel Bruckenstien once again wraps up this week’s top stories with a technology update from the nation’s leading broker-dealers firms. In his column for Financial Advisor magazine, Bruckenstein highlights LPL Financial’s announcement of ClientWorks, the successor to the existing BranchNet platform that I covered in episode 137, an updated portfolio reporting solution and Client Center dashboard from Raymond James, updates to Commonwealth Financial Network’s Client Household 360 Dashboard and Practice360 business dashboard, and the AIG Advisor Group’s pending release of a mobile version of Salesforce and with integrated Salesforce work flows.

Clearly these broker-dealer firms are investing heavily in technology to boost the capabilities of their representatives, especially as they face increasing competition from all of the $(!#-adviser, ugh, online solutions out there.] The pace of technological innovation has never been greater. Independent broker-dealer firms continue to invest to keep up with the competition, offering advisors and end clients a better experience.

Here are the stories that didn’t make this week’s broadcast:

Risk Tool Smackdown: FinaMetrica vs. Riskalyze from Financial Planning

I tested myself using two of the more popular risk tolerance instruments: Riskalyze and FinaMetrica.

Smarsh Introduces Enhanced Archiving Support for Instagram from BusinessWire

Smarsh®, the leading provider of hosted archiving solutions for compliance and e-discovery, today announced the Smarsh Archiving Platform now offers enhanced support for Instagram.

Personal Capital integrates Zillow home estimates from Personal Capital

For those of you with property, Personal Capital has come out with a great new feature that will help you keep track of your real estate investments with Zillow.

Watch FPPad Bits and Bytes for October 3, 2014

FPPad Bits and Bytes for August 8

Posted on August 8, 2014 by Bill Winterberg in Bits & Bytes

On today’s broadcast, online investment advisors are coming to an RIA new you. Find out who the latest company is to enter this growing market. JemStep is another provider that’s white-labeling its technology to RIAs. Learn how one RIA is using the platform to serve its emerging clients. And Joel Bruckenstein is concerned about the future of advisor technology. Find out what issues keep this technology expert up at night.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

To learn how you can keep your data safe from attackers, download a free copy of their latest white paper on social engineering attacks by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

Upside Raises $1.1M To Help Investment Advisers Compete Against Wealthfront, Betterment And Co. from TechCrunch

[This week’s top story comes from Upside Advisor, the latest startup to join the class of online investment advice providers. But unlike the direct-to-consumer startups like Wealthfront and FutureAdvisor, Upside Advisor is specifically targeting financial advisors who can white label Upside Advisor’s platform to provide a low-cost managed account solution to their emerging clients.

Upside’s platform offers paperless account opening using a DocuSign integration, automated trading and rebalancing, a client portal, and more, and just raised $1.1 million in new funding to continue to enhance its features for advisors. Upside comes on the heels of the introduction of Guide Financial, a similar advisor-focused solution I highlighted back in March in episode 124, giving you one more solution to offer a low-cost, high-tech automated solution to compete with the algorithm-based competition.] Upside, which today announced that it has raised a $1.1 million funding round led by Cultivation Capital, gives financial advisers a white label solution that’s very similar to what other robo-advisers offer.

Traditional advisory firm hammers out deal with robo-adviser from InvestmentNews

[Now another online investment provider also dipping its toe into the RIA waters is JemStep, which just recently announced a partnership with Redhawk Wealth Advisors based in Minneapolis. Under the agreement, the RIA is able to white label the JemStep platform as Redhawk Online Advisor, where investors can sign up online, connect their financial accounts, and receive investment recommendations for a fee ranging from $17 to $69 dollars a month based on the amount of assets under advisement.

It’s important note that while JemStep offers investment recommendations, it does not automatically execute trades on behalf of its users. Actually following through on JemStep’s recommendations is the responsibility of either the advisor or the end-user, which could pose an implementation challenge as the platform gains momentum with RIAs.] Redhawk Wealth Advisors, a registered investment adviser with a wealth management practice, and Jemstep Inc., also an RIA but with an algorithm-driven account aggregation and investment advice platform, have become partners, bringing online advice to help Redhawk’s retail clients manage their investments, including funds held in their 401(k) accounts.

Things That Keep Me Up At Night from Financial Advisor Magazine

[And finally, all this news about competition from online investment advice providers might give you cause for concern, and it’s also one of the topics that keeps technology consultant Joel Bruckenstein up at night, too. In his latest column for Financial Advisor Magazine, Bruckenstein expresses his anxiety over the state of affairs in financial advisor technology.

He highlights complacency, insufficient integrations, and competition from automated online advisors as significant threats to the growth and success of the independent advisory industry. Fortunately, Bruckenstein cites vendors like Envestnet|Tamarac, Orion Advisor Services, Ornaj, Advyzon, and more who can equip independent advisors with technology solutions that not only rival those of the competition, but can also live up to the increased expectations from today’s tech-savvy clients and prospects.] Over the last several months, I’ve traveled thousands of miles, met hundreds of advisors and spoken with numerous representatives of custodians, broker-dealers and software vendors. Although I’m generally rather upbeat about the future of this industry, there are some things that concern me about current affairs.

Here are the stories that didn’t make this week’s broadcast:

Advent’s Black Diamond Platform Surpasses 500-Client Milestone from Advent

Advent Software, Inc., a leading provider of software and services for the global investment management industry, today announced that Black Diamond, an independent business group of Advent, has surpassed 540 clients and exceeded $245 billion in assets on its portfolio management, reporting, and rebalancing platform.

Wealth Managers Enlist Spy Tools to Map Portfolios from the New York Times

Some of the engineers who used to help the Central Intelligence Agency solve problems have moved on to another challenge: determining the value of every conceivable investment in the world.

Vestorly Partners With Advisor Websites to Enhance Client Engagement and Lead Generation from PRWeb

Vestorly, a leading client engagement and lead generation platform, and Advisor Websites, a leading provider of websites to advisors, announced today a joint venture to develop highly engaging websites that build advisors’ brands with investors, as well as generate qualified leads for marketing purposes.

Announcing our new release from Guide Financial

At Guide Financial, our core mission is to help America’s next generation achieve a secure financial future. We are excited to roll out a new release that underscores our commitment to advisors serving the next generation. The new release is now available to currently subscribed advisors and will become more broadly available in the coming weeks.

Watch FPPad Bits and Bytes for August 8, 2014

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