Tag Archives: Junxure

FPPad Bits and Bytes for October 26

Posted on October 26, 2012 by in Bits & Bytes

Here are this week’s stories of interest:

Fidelity to play midwife to RIAs-in-the-making now that WealthCentral is firmly on its feet from RIABiz.com

[What does a custodian do once they have their “technology part (largely) finished?” According to Mike Durbin, Bob Oros, and David Canter of Fidelity Institutional Wealth Services, the custodian continues to bolt on value-add components to its adviser toolkit, with a nod to expanded practice management, marketing, and valuation and M&A resources.] With nearly all its advisors finally transitioned onto its ambitious new technology platform, WealthCentral, Fidelity Institutional Wealth Services is feeling confident in the foundation it’s provided for advisors, especially the breakaways that have been its bread and butter. Now, the second-largest custodian is ready to offer consulting style services — marketing consultations, strategic planning sessions and M&A facilitating — to help create new RIAs, not just attract breakaways.

Junxure CRM Announces Integration with TD Ameritrade Institutional’s Veo from Junxure.com

[TD Ameritrade Institutional’s Veo® Open Access has been available to third-party vendors since January 2011 (see: TD Ameritrade Institutional’s Veo® Open Access to enhance trading, fee billing, and client on-boarding processes), and currently has over 60 vendors integrated in one from or another. Finally, Junxure CRM is integrated with Veo® Open Access to access client account data held at TD Ameritrade Institutional inside Junxure and manage alerts along with Junxure workflow.] Continuing its reputation as a leader in technology integration for financial advisors, Junxure is excited to offer CRM integration with Veo® Open Access from TD Ameritrade Institutional.

Schwab Performance Technologies Announces Improvements from FA-Mag.com

[Schwab’s OpenView Integrated Office™ offering (say that three times fast!) will now integrate with web-based document management software NetDocuments. It’s a fairly straightforward pairing, as NetDocuments has been closely tied to Salesforce CRM for a number of years now, and because Integrated Office is a Salesforce overlay, dropping in NetDocuments is a no-brainer. According to sources inside Schwab, access to the program is included in the cost of Integrated Office. My last pricing quote from Schwab was $10,000 per year for two seat licenses and up to 150 accounts, which Brian Shenson announced at the T3 Conference earlier this year.

Oh, and PortfolioCenter ™ gets an update on securities management and fee billing modules, plus the PortfolioCenter Hosted product will be rolled out “soon” at a cost of roughly $48/account/year. And I don’t think that price includes any outsource reconciliation services a-la BOSS.] A Charles Schwab & Co. subsidiary that offers technology services for independent financial advisors announced changes today that improve document and portfolio management systems.

Cambridge Launches eSignature Program and New Website for Independent Financial Advisors and Their Clients from HearldOnline.com

[Woah, Cambridge just laid the smack-down on most major custodians. For the longest time, custodians have alluded to the use of esignature technology like DocuSign to facilitate a truly end-to-end paperless process for most forms. Evidently, Cambridge is now offering just that to its reps, all free of charge (or at least, rolled up in Cambridge’s cut of GDC).] Cambridge Investment Research, Inc. (Cambridge) announced it is launching a new eSignature program for use with clients by its independent financial advisors. Partnering with DocuSign, Cambridge is rolling out an electronic signature option compatible with most desktop and mobile devices used by rep-advisors and their clients.

Invesco Unveils Mobile Access to Investment Insights, Product Information and Business Building Ideas with New App for iPad from Invesco.com

[In a trend among investment managers, Invesco now offers an iPad app advisers and investors can use to access news, commentary, product information, and videos. You could access all that from Invesco’s website, but why would you want to when you can curl up on the sofa and browse the app in your downtime? By the way, this app is very well executed. No fluff here. See the demo video below.] Invesco, a leading investment manager, announced today the launch of a free iPad® app, available from the App Store(SM), that will provide on-the-go access for financial intermediaries and investors to essential investing resources.

FPPad Bits and Bytes for September 14

Posted on September 14, 2012 by in Bits & Bytes

Here are this week’s stories of interest:

New Apps for the Mobile Financial Adviser from The Wall Street Journal

[Clearly, mobile devices and their software apps are changing the way you do business. Expect even more functionality and enhanced security, such as facial recognition or biometrics, for mobile devices in the coming years.] Smart gadgets packed with apps are changing the way financial advisers do business and relate to their clients. As more advisers snap up mobile devices like iPads, the investment firms they work with are offering up apps that let them do their jobs from a small screen.

Money management, Silicon Valley-style from Forbes

[Forbes managed to extract info from start-up Addepar that both RIABiz and I failed to get. Now we know Addepar charges 5 basis points on AUM, generates about $25 million in revenue, has 75 “lean” employees, and a sales force with connections to the ultra high net worth segment of the wealth management market.] Having made a small fortune in his twenties, Joe Lonsdale has set his sights on a new challenge: designing software for the ultrawealthy.

Personal Capital Unveils its Professionally Managed 401(k) from Finovate.com

[So who out there has 401(k) fee evaluator tools? Brightscope and FutureAdvisor do, and they’ve been mentioned here before. Now start-up RIA Personal Capital has one, too. Add this to their free mobile app, free peer-to-peer payment support, and free stock option analyzer, and you’ve got a robust offering of pipeline-filling marketing tools. Oh, and they now are selling “America’s BEST 401k” plan at http://www.personalcapital401k.com/ with management fees around 50 basis points.] Personal Capital will be demoing its free 401(k) fee calculator, which enables users to determine how much their 401(k) costs and what long-term fees they can expect to pay over time. The calculator has the potential to save investors hundreds of thousands of dollars over a lifetime.

Advent Adds Alternative Investments Solution to Black Diamond Platform from MarketWatch.com

[Alternative investments are gaining adoption among financial advisers. The challenge with them, though, is getting updated data populated in a portfolio management system like PortfolioCenter, AssetBook, and in this case, Advent. From the press release, it sounds like advisers have a way to perform bulk updates to alternative assets in Advent’s Black Diamond platform. If there were 30 hours in a day, I’d have specifics for you on how that actually takes place.] Advent Software, Inc., a leading provider of software and services for the global investment management industry, today announced the launch of an alternative investments solution within the Black Diamond platform. The new functionality enables advisors and wealth managers to manage and report the details of their alternative investment holdings down to the transaction level allowing them to provide a more complete financial picture to their clients.

MarketCounsel Sells MailBanc Messaging Unit to Global Relay from AdvisorOne

[MarketCounsel’s MailBanc email archiving service was one I covered last year in a review of archiving providers for Morningstar (see Avoid E-mail Audit Headaches). Thursday MarketCounsel said it sold MailBanc to archive provider Global Relay, who by no coincidence, was also featured in the same Morningstar column. When MailBanc was launched, advisers had few choices for email archiving. Today, there are many more options. As founder Brian Hamburger said, “The industry has now matured to a point where we can step aside and continue our focus on RIAs.”] “We have sold our MailBanc messaging compliance service to Global Relay,” Hamburger said, offering no details of the deal.

Junxure Achieves Company Milestone, Surpasses 10,000 Active Users from eReleases.com

[The number-two CRM (according to most financial advisor surveys, and excluding Microsoft Outlook!), now has over 10,000 users on its platform. This is a good milestone for a niche product, but the company faces an uphill battle to close the gap with leading CRM provider Redtail Technologies, which at last report had over 43,000 users.] Junxure, an industry-leading CRM practice improvement firm that integrates technology, consulting, and training, today announced that it surpassed 10,000 active users on its Junxure CRM as of July 2012.

FPPad Bits and Bytes for June 22

Posted on June 22, 2012 by in Bits & Bytes

Woah, who turned on the firehose of releases this week? Maybe everyone wants to get all their news out to the world before taking off for summer vacations.

So I don’t interfere with your vacation plans, let’s move right into week’s stories of interest:

Schwab Performance Technologies Announces Development of Hosted Version of PortfolioCenter from MarketWire

[My Twitter followers found out Monday morning of Schwab’s latest plans to offer a hosted version of PortfolioCenter to advisers. Getting portfolio management software off of your local server is one of the last hurdles to cross in transitioning your business into one that can operate completely in the cloud.] Schwab Performance Technologies® (SPT), a subsidiary of The Charles Schwab Corporation and a leading provider of technology solutions for independent investment advisors, announced today that the company is building a hosted version of its flagship portfolio management software for independent investment advisors.

Schwab Announces Availability of 28 New Workflows for Independent Investment Advisors from MarketWire

[My vision for workflows is an online exchange advisers can upload and download workflow scripts for specific CRMs. Well, that assumes CRMs can import and export workflow scripts, which most can’t do, not even Salesforce, if I remember correctly. Until then, advisers will have to settle for “pseudo-code,” i.e. a high-level description, of what steps to follow in a workflow, delivered in a PDF or Word document. And that’s exactly what Schwab Intelligent Technologies is delivering.] In order to help advisors gain greater efficiency in their business practices, Charles Schwab announced today that a full library of 28 universal workflows are now available in the Schwab OpenView Workflow Library(TM) (Workflow Library) through Schwab Intelligent Technologies.

Cloud version of Junxure on the way from InvestmentNews

[Junxure Essentials is coming, well, soon, and we don’t yet know how much it will cost. Last year, August 24, 2011 to be exact, I relayed the company’s plans to release a cloud-based version of Junxure in Q4 2012. According to CRM Software’s Greg Friedman, now plans are to launch a beta version in the fall with general availability in 2013. Building this is not easy, and Junxure’s only going to get one chance, in my opinion, to get this right. Oh, and if you made it this far, Junxure posted a sneak peek of Joel Bruckenstein’s review from the Technology Tools for Today newsletter.] Junxure, a CRM application popular among registered investment advisers, is heading to the clouds.

Smarsh Acquires AdvisorSquare from Symantec from MarketWatch

[If you archive websites (see Smarsh releases Web Archiving, an automated solution to archive adviser websites), you might as well support the creation of them in the first place. Here Smarsh announces the acquisition of AdvisorSquare and their website support for “thousands of investment professionals nationwide.” I stopped recommending AdvisorSquare to my clients back in 2009. Will Smarsh’s investment reverse my opinion of their product and service?] Smarsh(R), the managed service leader in secure, innovative and reliable email archiving and compliance solutions, today announced the acquisition of AdvisorSquare from Symantec.

Junxure Launches Blog for Financial Industry from PRNewswire

[Junxure, a top-three CRM in use by advisers, now has a public blog. I contacted Junxure president Greg Friedman and asked that he set up an RSS feed with Feedburner to offer a few more flexible options for visitors to subscribe.] Junxure, an industry-leading CRM practice improvement firm that integrates technology, consulting, and training, has launched its Company blog at www.junxure.com/blog. The new Junxure blog will primarily focus on topics related to the financial industry, from technology trends to industry best practices. In addition, the Junxure blog will report important news and updates about its products and services.

 AssetBook and BlazePortfolio Announce Strategic Partnership to Deliver End-to-End Back Office Solution for Investment Advisors from BlazePortfolio

[Managing portfolios for your clients means more than just downloading and reconciling account positions. You also need a tool that scales your ability to place trades. Here’s a good development between trade order management provider BlazePortfolio and  online portfolio service bureau Assetbook (see AssetBook CEO Rob Major discusses advantages of hiring an outsourced portfolio service bureau.] BlazePortfolio Systems  and AssetBook today announced an integration partnership between software platforms which would provide AssetBook users access to BlazePortfolio’s real-time trade order management system, Atom Align.  The combined offering will provide enhanced flexibility for registered investment advisors who are seeking a best of breed approach to manage their portfolio management systems.

YouTube Integration Reflects Growing Use of Video as Social Tool for Business from Arkovi.com

[You no doubt have noticed the addition of video content here at FPPad. You’re likely considering making videos of your own (if not already) to feature your business. But any video you post is marketing material, and is therefore subject to the same capture and archive requirements in FINRA and SEC regulations. So how do you archive videos you post to popular hosting sites like YouTube? One option is Arkovi’s extended solution.]  Arkovi announced today at the Morningstar Investment Conference a new integration with YouTube, continuing a series of major releases on its social media archiving, compliance and monitoring platform. The YouTube integration includes a number of key features including publishing, compliance and supervision, reporting and search features.

Black Diamond’s Clientele Swells After Advent Merger from WealthManagement.com

[A little more than a year after being acquired by Advent for $73 million, Black Diamond continues its healthy growth. What I’d like to know from you is what has (or has not) changed with respect to the customer service you receive.] Not every advisor was pleased in May 2011 when Advent Software announced it was buying its smaller, younger rival, Black Diamond Performance Reporting.

See, I told you there were a ton of new updates this week!

Kitces: Eleven blogs for all financial advisers to follow from InvestmentNews

[It’s a privilege to have FPPad included among excellent blogs you should follow. I hope you continue to enjoy the Video Spotlight and Bits & Bytes content produced for you.] While there are many lists of blogs out there, financial planning’s own social media “power tweeter” Michael Kitces, partner and director of research for Pinnacle Advisory Group and publisher of The Kitces Report and his own blog, Nerd’s Eye View, maintains a list of blogs specifically relevant for financial advisors.

FPPad Bits and Bytes for March 2

Posted on March 2, 2012 by in Bits & Bytes

I spent several days in Washington D.C. this week presenting to advisors on new technology that can enhance personal and professional productivity. If you’re interested in booking me for any of my presentations, see my Speaking page for details.

First up this week is my column for the FPA NorCal Planner March newsletter titled When FPA NorCal and Twitter Collide highlighting the “back channel” discussions going on at advisor conferences.

Now on to this week’s stories of interest:

How AppCrown got a big RIA footprint overnight by handling Salesforce implementations from RIABiz.com

[This is an interesting development. Vendors and custodians are gravitating towards AppCrown, a Salesforce overlay and customization provider. Is it because they excel in supporting advisers, or are they simply the only reasonable option among weak competition? I’m not ready to make a decision one way or the other.] AppCrown LLC has come bursting out of the bulrushes to make itself a go-to technology company for hundreds of RIAs who want to use Salesforce customer relationship management software but who also know that they need help — big-time assistance — in making sure that the conversion and connective tissues are there.

Junxure Announces Agreement With Advisor Group to Provide CRM Integration from PRNewswire

[This is yet another integration Junxure supports with a proprietary system, this time being the Advisor Group’s (formerly AIG Advisor Group) VISION2020 portal. Advisor Group has over 4,600 independent financial advisers.] Junxure, a practice improvement firm that integrates technology, consulting, and training, announced that it has signed an agreement with Advisor Group to provide an integration offering financial advisors the ability to synchronize client data between Junxure and VISION2020 Advisor Portal (Advisor Portal), Advisor Group’s proprietary account tracking system. The integration is included as part of the Royal Alliance, FSC and SagePoint Financial advisor technology offerings.

RMB Capital Management Selects Black Diamond and Advent Portfolio Exchange Platforms to Support $2B Wealth Advisory Practice from Marketwire

[Not to be overshadowed by Orion Advisor Services’ announcement of partnering with a $3 billion RIA, Advent is publicizing its deal to migrate one $2 billion RIA’s portfolio data off of Advent Axys to Black Diamond. It doesn’t seem like a tremendous victory to me. After all, I believe Advent purchased Black Diamond to do exactly this: migrate customers on a legacy system to Black Diamond rather than lose them to the competition like Orion and Tamarac. Update: RIABiz published coverage of this today.] RMB Capital Management and Advent Software, Inc. announced today that they will broaden their strategic relationship by migrating RMB Capital Management’s approximately $2B in assets under management (AUM) from Advent’s Axys® to Black Diamond Performance Reporting, LLC’s platform and the Advent Portfolio Exchange® (APX) platform.

Junxure releases Version 9 of its CRM with updated security features and interfaces

Posted on September 13, 2011 by in Software

Leading up to this week’s FPA Experience 2011, the largest annual gathering of financial planning professionals, Junxure today announced the release of Version 9 of its CRM software.

The latest version offers additional security features and updates to the Import Wizard interfaces. In the press release, Junxure president Greg Friedman said, “Junxure 9 delivers the tight controls that will be necessary for the success of upcoming custodial interfaces.”

Click here to read the full press release (eReleases.com)

Also, additional details on Version 9’s features can be viewed in the company’s September 2011 newsletter.

Junxure Refreshes Website, Updates Timing of Cloud-based Product

Posted on August 24, 2011 by in Software

In a press release today, CRM Software Inc., the makers of Junxure, announced its new website design, highlighting an increased emphasis on practice management consulting in addition to their desktop CRM offering.

Click here to view the press release (PDF).

The company also updated its timeframe regarding the release of the cloud version of its CRM, called Junxure Essentials. The company expects to release Junxure Essentials in Q4 of 2012. Most in the industry, myself included, anticipated a release in Q1 2012.

Click the image below to view the updated Junxure website.

Junxure

FPPad Bits and Bytes for March 25

Posted on March 25, 2011 by in Bits & Bytes

This is the final week to prepare our Cultivating Clients in a Connected World presentation for FPA Retreat 2011. We’ve been busy refining slides and notes to deliver a message we feel advisers need to hear about how technology is changing the way they work with clients.

In the meantime, we’ve collected the best technology-oriented articles from around the financial planning community. Here are this week’s stories of interest:

Fidelity slips in ahead of Pershing on Google phones with WealthCentral for Android from RIABiz.com

Fidelity announced yesterday that it has released WealthCentral Mobile for the Android platform, making it the first custodian to hit the Android Market with an RIA-centric app

Junxure moving to the cloud amid market pressures from RIABiz.com

Greg Friedman, president of San Rafael, Calif.,-based CRM Software, is announcing that his company’s industry-leading customer relationship management product, Junxure, will have a cloud-based version of its software come January 2012.

Choosing Software That Works for Your Advisory Firm-Part 2: Assess from AdvisorOne.com

The second update in a six-part series by Spenser Segal of ActiFi designed to present best practices to advisors on how to choose, implement and monitor new technology for an advisory firm.

And finally, this week’s blog post at MorningstarAdvisor.com, Create an iPad Icon for Your Website.

FPPad Bits and Bytes for March 4

Posted on March 4, 2011 by in Bits & Bytes

Due to a change in plans, we’re monitoring FPA Business Solutions 2011 from the Twitter back channel (follow the #BizSol11 hashtag) instead of live blogging from the conference.

Despite this setback, we’re still here to provide a high-value Bits and Bytes offering the best in this week’s stories on financial planning technology. Here they are, in no particular order:

Junxure Announces Cloud Strategy from eReleases.com

(Bill’s note: Junxure in the cloud has been a long time coming, but a 2012 release? We were hoping for something this year…) Junxure announced today its strategy for delivering a Web-based CRM product to meet the needs of financial advisors. Junxure will release its cloud product, which has been several years in development, in 2012.

Hitting the Tech Target at Financial-Planning.com

(Bill’s note: While Bruckenstein highlights technology challenges advisors face today [lack of integration, embracing mobile devices, and committing money to technology purchases], I wish FP’s editors had allowed room in this article for some tangible solutions.) What are some of the major technology challenges advisors are facing today? To upgrade their technology, they need to create a budget for that purpose, figure out how to integrate the software they choose and sign on to the power of the mobile revolution to transform their practice.

Solving the Software Compatibility Puzzle from Registered Rep

These days, in addition to the service that reps come to expect, custodians also offer multi-layered technology platforms that can make the difference between a well-honed office and one that is constantly trying to pick up the pieces. But independents are a fiercely self-sufficient crew, and they often like to cherry-pick their own technology applications. So it’s crucial that all these technology tools talk to each other.

2011 Tech Trends at Financial Advisor

Veteran financial technology writer Andrew Gluck posits on six technology trends for 2011.

Seeing Opportunity In Smart Technologies from the Financial Adviser blog by Dow Jones

Next-generation wealth-management clients are miles ahead of the investment industry in their adoption of smart technologies. Wealth firms will have to catch up, fast, or lose ground to nimbler and savvier rivals.

 

 

FPPad Bits and Bytes for February 25

Posted on February 25, 2011 by in Bits & Bytes

This has been a very productive week at FPPad headquarters as a result of  many new connections we established while attending the T3 Conference. T3 dominated our news feeds, and as such, dominates this week’s Bits and Bytes.

Here are some of the best reviews we’ve come across for T3:

Eavesdropping on the T3 conference by four bloggers with four missions as attendees at RIABiz.com

Conferences go by in a blur with so many vendors and attendees to meet and debrief. It takes a small army to cover them — even a smaller event like T3. Fortunately, RIABiz had many boots on the ground.

And a collection of blog entries from T3:

We have more notes from T3 that we’re assembling for a full column to be featured on Morningstar Advisor in March. Look for it on Thursday the 10th.

Lastly, here is this week’s blog post from Bill at Morningstar Advisor, Two Approaches to Technology Integration.