Tag Archives: Mike Durbin

Ed O’Brien to become CEO of eMoney Advisor

Posted on March 18, 2016 by in Technology

Ed O'Brien hired as CEO of eMoney Advisor

Ed O’Brien hired as CEO of eMoney Advisor

Quick Take:

  • Ed O’Brien, former head of platform technology, Fidelity Institutional, will leave the company to become CEO of eMoney Advisor
  • As eMoney CEO, O’Brien will report to Fidelity Wealth Technology president Mike Durbin
  • Prior to assuming the eMoney CEO role, O’Brien reported directly to Durbin for seven years
  • Durbin stresses the CEO search included “a long list of candidates”
  • I’m taking a “wait and see” attitude to see if eMoney can continue its aggressive innovation as a digital wealth management provider with O’Brien as CEO

(3 minute read) (Updated 4:01pm ET)

In a press release yesterday, eMoney Advisor announced Edward O’Brien was hired as Chief Executive Officer of the firm.

Wait and See

I’m not as overly enthusiastic as others seem to be on the prospects of innovation from eMoney Advisor.

I posted a poll on Twitter to survey my followers whether they think the hiring of O’Brien as CEO of eMoney is positive, negative, or let’s wait and see.

twitter poll obrien

It’s a close race between a positive and the “let’s wait and see option,” and I fall into the wait and see camp.

Fidelity First?

In order to maximize its acquisition of eMoney (for a reported $250 million), Fidelity needs assurance that eMoney’s product roadmap will directly benefit the custodian’s various lines of business in order make a return on their investment.

And once Edmond Walters abruptly resigned as CEO of eMoney in September 2015, Fidelity was granted the opportunity to fill the vacant position with an individual who can strongly influence eMoney’s strategy in Fidelity’s favor.

It makes a lot of sense that Ed O’Brien, a long-time Fidelity executive with decades of industry experience, fill the CEO position.

Don’t get me wrong: few in the industry have O’Brien’s experience and tenure leading teams to develop financial services technology, and that experience should directly benefit eMoney.

This is most definitely a good thing.

But when it comes to developing an innovative, yet untested/unproven, feature versus developing the market of Fidelity’s existing customers, who wins?

Technically Independent

Even though eMoney Advisor will continue to operate “technically” as an independent organization, I cannot help but connect the dots that the hierarchy of O’Brien under Durbin will influence the eMoney Advisor product roadmap.

O’Brien is not only a Fidelity insider, he has reported directly to Fidelity Wealth Technologies president (and former Fidelity Institutional Wealth Services president) Mike Durbin for over seven years.

When originally acquired, eMoney was organized under the yet-to-be-announced Fidelity Wealth Technologies, a division of Fidelity Enterprise Services led by president Michael Wilens. Fidelity waited several weeks after the eMoney acquisition to announce the creation of Fidelity Wealth Technologies, according to the company spokesperson.

eMoney was technically never organized directly under Wilens and Fidelity Enterprise Services, as the company has always been under the direction of Durbin’s Fidelity Wealth Technologies group.

Actions Speak Louder Than Words

Durbin most definitely anticipated the connection I made, stressing how O’Brien topped a long list of “both internal and external candidates.”

Durbin also took the liberty to call out doubters (such as myself), saying in an open letter posted to the eMoney blog.

Don’t buy it? No problem – actions speak louder than words.  And I welcome you to watch and see for yourself how it continues to unfold.

Ok. I’m watching.

See, I’m just a guy in Atlanta who wants to help advisors sort through copious (and often confusing) technology options for their business so they can be better advisors. I’m not the head of a major custodian, CEO of a technology vendor, or even an executive of a multi-billion dollar RIA.

But I take my role seriously to navigate what can be a very murky and (sometimes) conflicted fintech ecosystem.

I can’t help but imagine how the connection between O’Brien and Durbin will steer eMoney’s strategy to favor Fidelity relationships ahead of other innovation.

Yet I agree with Durbin: Actions will speak louder than words.

Will eMoney’s existing culture of relentless innovation and development continue to flourish, or will O’Brien’s longtime bond with Fidelity suppress eMoney’s characteristic risk-taking in favor of the parent company’s interests?

I so want the former scenario to transpire, but hey, business is business, and it’s not always possible to satisfy multiple objectives at once.

Let’s wait and see.

Updated: The following corrections to the original post have been made

  • Ed O’Brien’s former title corrected to head of platform technology, Fidelity Institutional.
  • At the time of acquisition, eMoney Advisor was structured under Fidelity Wealth Technologies, a division of Fidelity Enterprise Services, and not directly under Wilens’ Fidelity Enterprise Services group, according to the company spokesperson
  • Corrected timetable, adding O’Brien’s reporting change in July 2013 and structure of eMoney under Durbin’s yet-to-be-announced Fidelity Wealth Technologies group

Timetable

If you’re not completely in the know regarding the events that preceded this news, here’s a timetable of what’s happened.

I also made two flowcharts (being updated now, so check back soon) showing the hierarchy of Fidelity’s different businesses that illustrates how not much has changed between Durbin and O’Brien before and after the eMoney acquisition.

  • Prior to July 2013, O’Brien reported to Mike Durbin, president of Fidelity Institutional Wealth Services
  • In July 2013, O’Brien reports under Ron DePoalo, CIO for Fidelity Institutional, when the company aligned the platform technology team across the clearing and custody businesses
  • Fidelity acquires eMoney in February 2015 and places CEO Edmond Walters under Durbin’s yet-to-be-announced Fidelity Wealth Technologies group
  • Weeks later, Fidelity officially announces the combination of the clearing and custody businesses, creating a new Fidelity Wealth Technologies group with Mike Durbin as president. O’Brien remains under DePoalo in Fidelity Institutional, Walters remains under Durbin as originally structured
  • In September 2015, Walters resigns and Durbin assumes the interim CEO role for eMoney
  • In March 2016, eMoney Advisor hires O’Brien as CEO of eMoney
  • As a business unit under Fidelity Wealth Technologies, O’Brien will once again to report to Durbin in his new role as eMoney Advisor CEO

 

 

FPPad Bits and Bytes for October 26

Posted on October 26, 2012 by in Bits & Bytes

Here are this week’s stories of interest:

Fidelity to play midwife to RIAs-in-the-making now that WealthCentral is firmly on its feet from RIABiz.com

[What does a custodian do once they have their “technology part (largely) finished?” According to Mike Durbin, Bob Oros, and David Canter of Fidelity Institutional Wealth Services, the custodian continues to bolt on value-add components to its adviser toolkit, with a nod to expanded practice management, marketing, and valuation and M&A resources.] With nearly all its advisors finally transitioned onto its ambitious new technology platform, WealthCentral, Fidelity Institutional Wealth Services is feeling confident in the foundation it’s provided for advisors, especially the breakaways that have been its bread and butter. Now, the second-largest custodian is ready to offer consulting style services — marketing consultations, strategic planning sessions and M&A facilitating — to help create new RIAs, not just attract breakaways.

Junxure CRM Announces Integration with TD Ameritrade Institutional’s Veo from Junxure.com

[TD Ameritrade Institutional’s Veo® Open Access has been available to third-party vendors since January 2011 (see: TD Ameritrade Institutional’s Veo® Open Access to enhance trading, fee billing, and client on-boarding processes), and currently has over 60 vendors integrated in one from or another. Finally, Junxure CRM is integrated with Veo® Open Access to access client account data held at TD Ameritrade Institutional inside Junxure and manage alerts along with Junxure workflow.] Continuing its reputation as a leader in technology integration for financial advisors, Junxure is excited to offer CRM integration with Veo® Open Access from TD Ameritrade Institutional.

Schwab Performance Technologies Announces Improvements from FA-Mag.com

[Schwab’s OpenView Integrated Office™ offering (say that three times fast!) will now integrate with web-based document management software NetDocuments. It’s a fairly straightforward pairing, as NetDocuments has been closely tied to Salesforce CRM for a number of years now, and because Integrated Office is a Salesforce overlay, dropping in NetDocuments is a no-brainer. According to sources inside Schwab, access to the program is included in the cost of Integrated Office. My last pricing quote from Schwab was $10,000 per year for two seat licenses and up to 150 accounts, which Brian Shenson announced at the T3 Conference earlier this year.

Oh, and PortfolioCenter ™ gets an update on securities management and fee billing modules, plus the PortfolioCenter Hosted product will be rolled out “soon” at a cost of roughly $48/account/year. And I don’t think that price includes any outsource reconciliation services a-la BOSS.] A Charles Schwab & Co. subsidiary that offers technology services for independent financial advisors announced changes today that improve document and portfolio management systems.

Cambridge Launches eSignature Program and New Website for Independent Financial Advisors and Their Clients from HearldOnline.com

[Woah, Cambridge just laid the smack-down on most major custodians. For the longest time, custodians have alluded to the use of esignature technology like DocuSign to facilitate a truly end-to-end paperless process for most forms. Evidently, Cambridge is now offering just that to its reps, all free of charge (or at least, rolled up in Cambridge’s cut of GDC).] Cambridge Investment Research, Inc. (Cambridge) announced it is launching a new eSignature program for use with clients by its independent financial advisors. Partnering with DocuSign, Cambridge is rolling out an electronic signature option compatible with most desktop and mobile devices used by rep-advisors and their clients.

Invesco Unveils Mobile Access to Investment Insights, Product Information and Business Building Ideas with New App for iPad from Invesco.com

[In a trend among investment managers, Invesco now offers an iPad app advisers and investors can use to access news, commentary, product information, and videos. You could access all that from Invesco’s website, but why would you want to when you can curl up on the sofa and browse the app in your downtime? By the way, this app is very well executed. No fluff here. See the demo video below.] Invesco, a leading investment manager, announced today the launch of a free iPad® app, available from the App Store(SM), that will provide on-the-go access for financial intermediaries and investors to essential investing resources.