Tag Archives: ProTracker

FPPad Bits and Bytes for July 11

Posted on July 11, 2014 by in Bits & Bytes

On today’s broadcast, Junxure Cloud has officially arrived after several years of delays. Will the features in version one make it worth the wait? Wealth Access continues its growth as a personal financial dashboard for high net worth clients. Does it have what it takes to get advisors to stop using Mint.com? And consulting firm QuonWarrene announces a new technology audit service. Find out how their service can help move your firm’s technology in the right direction.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

itegria - providing a 360-degree, comprehensive approach to financial advisor IT needs

To learn how you can keep your data safe from attackers, download a free copy of their latest white paper on social engineering attacks by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

Junxure Announces Wide Release of Junxure Cloud CRM for Financial Advisors from PRNewswire

[This week’s top story covers two CRM providers in financial services. First up is Junxure, which issued a press release announcing the general release of its long-awaited Junxure Cloud product after what seems like an eternity in development.

The Junxure Desktop product has always been a top contender among CRMs for advisors, but as firms became more comfortable with software in the cloud, Junxure lacked a completely web-based version of its CRM. With Junxure Cloud, the company finally has an answer.] Junxure CRM, an industry-leading practice improvement firm for financial advisors that integrates CRM technology, consulting, and training, today announced the general release of Junxure Cloud™, its comprehensive, cloud-based CRM/office management solution for financial advisors.

ProTracker pulls cloud-based CRM back into beta from InvestmentNews

[But another CRM provider with a web-based solution has actually pulled its software out of general release and put it back into beta testing.

The CRM is ProTracker Cloud, which is built on top of open-source software called SugarCRM. Warren Mackensen, president of ProTracker Software, said he suspended product sales earlier this year, citing dissatisfaction with its look and feel and feedback from customers. Mackenson did not offer insight as to when ProTracker Cloud will once again be available for purchase, but as soon as I know, I’ll be sure to share the update with you.] Eight months after announcing the launch of a cloud-based customer relationship management product for advisers, ProTracker Software Inc. has stopped selling its ProTracker Cloud CRM while the company fixes some kinks in the product.

Wealth Access Experiencing Rapid Growth and Momentum in Wealth Management Industry from PRWeb

[Next is an update from Wealth Access, a high net worth personal financial management platform I originally covered for Morningstar Advisor back in September 2012. The company has come a long way in two years, as it now aggregates $7 billion in assets and has a grown from a team of two people to over 17 today.

Wealth Access works a lot like Mint.com and eMoney Advisor, but caters to high net worth clients that typically own real estate, hard assets, and collectibles that can’t be updated with simple account aggregation.

In addition, clients have granular control over who can see their account information. For example, CPAs might be able to view just the accounts that generate taxable income, while wealth managers have permission to see all of the client’s investable assets. So if you want to offer something like Mint.com to your clients, but with more sophisticated account management, then Wealth Access may be worth exploring for your business.] Wealth Access, an innovative high net worth personal financial management platform for advisors, announced today several milestones that represent fast growth and adoption of its industry leading technology. In only its third year, Wealth Access now reports on $7 billion, adding an additional $600 million per month, up from $250 million per month in 2013.

QuonWarrene Announces Spot-Audit Service from QuonWarrene.com

[And finally, many of you come away with great technology ideas from my Bits and Bytes broadcasts, but you’re still looking for some guidance on where you should focus your efforts. In addition to the consulting services I provide to advisors, there’s a new service available from Quon Warrene, an advisor consulting firm, called the Spot Audit™.

The QuonWarrene Spot Audit is an efficient way to address the technology challenges you face in your business. Start by completing a questionnaire about your existing technology, then participate on a collaborative conference call, and then receive an assessment report score card with recommendations on what you should tackle first. So if I don’t have immediate availability for technology consulting, QuonWarrene now gives you another option to identify where you can make improvements in technology.] QuonWarrene today announced an expansion to its services tailored for financial advisors and institutions, introducing the Spot-Audit.

Here are the stories that didn’t make this week’s broadcast:

Amazon Zocalo from Amazon.com

Amazon Zocalo is a fully managed, secure enterprise storage and sharing service with strong administrative controls and feedback capabilities that improve user productivity. 

Pershing Announces the Next Generation of its Block Trading and Rebalancing Tool for Advisor-Directed Programs from MarketWatch.com

Pershing LLC, a BNY Mellon company, today announced the next generation of its block trading and rebalancing tool—delivered through its technology platform NetX360®—which offers a series of new capabilities for advisors.

Be a robo-adviser, the human way from InvestmentNews

It’s not hard to see why robo-advisers are generating so much buzz: They purport to use powerful technology to deliver what they call tailored investment recommendations at a fraction of the cost of traditional investment managers. That’s a pretty compelling proposition, especially for newbie investors.

 

Watch FPPad Bits and Bytes for July 11, 2014

Watch FPPad Bits and Bytes for July 11, 2014

FPPad Bits and Bytes for July 3

Posted on July 3, 2014 by in Bits & Bytes

On today’s broadcast, a group of NexGen financial planners reveal their top technology apps. Are you using any of these popular tools in your business? A startup named Quovo aims to streamline account aggregation. Will they be able to solve frustrations with managing held-away accounts? And, this month’s Journal of Financial Planning is packed with great content. Find out which contributions can help you boost your firm’s technology.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by the 2014 T3 Enterprise Conference, exclusively designed for the technology needs of broker-dealers and financial enterprises.

T3EClogo600

If you’re looking for the best place to monitor trends in broker-dealer technology, you need to come to Atlanta November 11th through 13th. Reserve your spot today by visiting t3enterpriseconference.com

Here are the links to this week’s top stories:

What an Elite Group of Younger Advisors Has to Say from Advisor Perspectives

[This week’s top story comes from Bob Veres, the savant of the financial planning profession, who provided an introspection of the FPA NexGen gathering he recently attended in Moline, IL. FPA NexGen is a community of over 2,000 FPA members age 36 and under, representing the future of the industry as they succeed today’s advisors who are entering retirement.

While Veres presents several thought-provoking discussions from the event, you’ll find his recap of technology tools and apps mentioned at the NexGen gathering to be of particular interest. Some of the top apps include ScheduleOnce, and online calendar clients can use to automatically book meetings, Evernote, an omnipresent note-taking app, Pay Simple, an online billing and payment service, and many more.] I recently served as a facilitator for the annual NexGen conference, this year held on the campus of Augustana University in Moline, IL., … [where] I was able to gain insight into the very different way that the financial planning landscape looks through the eyes of younger advisors just starting their careers — and in many cases, from the bottom end of a planning firm’s organizational chart.

Advisor Aggravation from Financial Advisor Magazine

[Next up is a column from technology consultant Joel Bruckenstein. In his latest update for Financial Advisor magazine, Bruckenstein highlights a start up in the account aggregation space called Quovo.

For the longest time, reconciliation-ready account aggregation was available from just a handful of providers. First is ByAllAccounts, which was just purchased by Morningstar back in April for $28 million, then CashEdge, which was acquired by Fiserv for $465 million in 2011, and Aqumulate, formerly known as Advisor Exchange.

New to the scene is Quovo, which claims to aggregate data from over 18,000 financial institutions to provide detailed performance reports, asset allocation reviews, and even simulated market stress testing. Bruckenstein wrote that “Quovo has great potential in the advisory space,” so it’s worth adding the company to your technology radar, especially if you’re looking to improve your ability to work with clients’ held-away accounts.] In the wake of Morningstar’s recent purchase of ByAllAccounts, this seems like a particularly good time to take a look at a firm called Quovo.

Journal of Financial Planning July Issue from OneFPA.org

[And finally, the July 2014 edition of the Journal of Financial Planning is now available, and it’s a very good one with respect to technology. You’ll definitely want to check out the cover story that features two case studies on how to effectively market a financial planning business, then read a column from past FPA President Dan Moisand on why robo-advisors are a problem for the profession, and also read my own contribution on the seven most important tips you need to follow to enhance the videos you upload online.

You need to be an FPA member to access the digital edition of the magazine, but I think it’s worth it given the value you’ll receive from the Journal as well as the other member benefits offered by the FPA.] Marketing experts Kristen Luke and Kristin Harad, CFP®, offer specific marketing tactics for two very different advisory firms—one new, eager to start marketing, but not sure how; and one established, wishing to better attract high net worth clients.

Here are the stories that didn’t make this week’s broadcast:

MoneyGuidePro® Announces Enhanced Integration with Morningstar Office from BusinessWire

MoneyGuidePro®, a leader in goal-focused financial planning, and Morningstar, Inc., a leading provider of independent investment research, today announced greatly enhanced integration between MoneyGuidePro and Morningstar OfficeSM, the practice and portfolio management system for independent financial advisors.

Rebalancing Made Easy from Financial Advisor Magazine

Portfolio rebalancing can be a time consuming and largely inefficient task if attempted manually. That is why portfolio management software and rebalancing solutions have become so popular.

Morgan Stanley lets advisers write what they tweet from InvestmentNews

Morgan Stanley Wealth Management has given financial advisers the go-ahead to write their own Twitter content.

ProTracker pulls cloud-based CRM back into beta from InvestmentNews

Eight months after announcing the launch of a cloud-based customer relationship management product for advisers, ProTracker Software Inc. has stopped selling its ProTracker Cloud CRM while the company fixes some kinks in the product.

Watch FPPad Bits and Bytes for July 3, 2014

Watch FPPad Bits and Bytes for July 3, 2014

FPPad Bits and Bytes for November 8

Posted on November 8, 2013 by in Bits & Bytes

On this week’s broadcast, get up to speed on all the developments from the T3 Enterprise Conference, find out which portfolio rebalancing company just acquired a portfolio management software provider, and another CRM with a long history with advisors gets a fresh start in the cloud.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Mimic Technologies, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

Mimic Technologies

To learn how you can keep your data safe from attackers, download a free copy of their white paper on social engineering attacks by visiting fppad.com/mimic.

Here are this week’s top stories:

Joel Bruckenstein convenes a wholesale version of T3 for IBD execs who choose software for thousands of reps from RIABiz.com, Trying to harness the power of big data for advisers from InvestmentNews.com, Live from T3: Deploying Tech at the B/D Level and Day Two at T3: A Lack of Data Standards from WealthManagement.com.

[First up this week is a recap of the first-ever T3 Enterprise Conference for broker-dealers and financial enterprises. T3 Enterprise is modeled after the T3 Conference for financial advisors, now in its 9th year, and in full disclosure, I co-produced T3 Enterprise along with Joel Bruckenstein and David Drucker.

If you weren’t able to attend or follow the conference hashtag on Twitter, here’s what you need to know:

Redtail, the leading provider of cloud-based CRM to advisors, unveiled a new platform called Redtail Data Cloud. Redtail Data Cloud aims to tackle the challenge of making sense of “big data” present in disparate or poorly integrated technology solutions, and generate valuable, meaningful insight that was generally only possible after pouring over custom spreadsheets for hours upon hours.

Redtail Data Cloud collects over 500 unique data points across its CRM, email, and document imaging products, and also collects data via integrations with Riskalyze, Advisor Websites, Advisor Deck, ActiFi, and MoneyGuidePro. Look for the platform to debut for both advisors and broker-dealers this January.

Also, two companies exited stealth mode at the conference by introducing new promising products.

The first is CleverDome, is a Scottsdale, Arizona-based startup born from the back-office of United Planners Financial Services. Their two new solutions, SOAR, or Source of Accurate Record, and miVu, or Media Integrated View Unification, are best described as document management tools that are invisible to the user, so if that doesn’t make you at least a little curious about what they do, I don’t know what will.

And second to emerge is Gotham Tech Labs, led by John Rourke, who introduced two new stand-alone products, WealthBox CRM and WealthBase. WealthBox CRM is intended to be a simple CRM with a streamlined interface, but with powerful social and collaborative workflows. WealthBase is an inbound marketing network intended to connect financial advisors with consumers seeking feedback and engagement on their financial needs.] Joel Bruckenstein and his co-producers, David Drucker and Bill Winterberg, made it a two-day event geared toward broker-dealers and large RIAs looking to enhance their advisors’ productivity and simplify the many day-to-day processes of providing advice.

Total Rebalance Expert Acquires PowerAdvisor from Cornerstone Revolutions from PRNewswire.com

[The next story is news hot off the presses from Total Rebalance Expert, the San Diego-based portfolio rebalancing software provider. In a press release issued just today, TRX announced that it acquired the PowerAdvisor portfolio management software solution from Portland, Oregon-based Cornerstone Revolutions. PowerAdvisor will be rebranded as TPX, or Total Portfolio Expert, and TRX will continue to support over 100 firms that use portfolio management software every day in their business.

Financial details of the acquisition were not disclosed, but this deal will likely offer advisors with a tightly integrated portfolio management and rebalancing software package, a single resource for customer service and back office support, and a very capable solution offered at a very compelling price point.] Total Rebalance Expert (TRX) today announced the acquisition of PowerAdvisor’s portfolio management software suite from Cornerstone Revolutions. The combination of TRX’s industry leading portfolio rebalancing platform with PowerAdvisor’s portfolio management system will create a complete and integrated portfolio management solution.

Tech Review: ProTracker Cloud CRM Software from Financial-Planning.com

 [And finally, this week’s broadcast wraps up with an update on ProTracker software, providers of desktop-based CRM to advisors for over 16 years. In his technology column for Financial Planning magazine, Joel Bruckenstein reviewed ProTracker Cloud, the latest CRM to introduce a cloud-based solution, which is built on top of the SugarCRM platform. This is similar to the concept of overlays from XLR8 and AppCrown, which both customize the out-of-the-box Salesforce platform and tailor it for the wealth management environment.

Warren Mackensen, president of ProTracker Software and also an active fee-only financial planner, certainly has the experience of knowing what it takes to run a successful advisory business, so I’m optimistic that he’ll be able to introduce SugarCRM, which hasn’t yet gained much traction among advisors, as a viable contender among cloud-based CRMs.] A well-established product for independent advisors is moving to a platform that will provide increased flexibility and may attract new categories of users.

 News that didn’t make the broadcast:

Dell sells its majority stake in Smarsh to investment fund Toba Capital from Businessweek

[This in an informative review of Smarsh’s odd ownership by Dell, as a result of its purchase of Quest several years ago. Dell was a silent owner for roughly a year, making strategy moves challenging, according to the article. Now that the uncertainty seems all but gone for now, Smarsh is making strides to expand its growth among several industries, including archiving for financial services. They even opened a new office in the Atlanta metro area, about a half hour drive from FPPad world headquarters!] Dell has quietly unloaded its majority stake in digital archivist Smarsh, ending a prolonged period of uncertainty for one of Portland’s fast-growing tech companies.

Watch FPPad Bits and Bytes for November 8, 2103

Guess Schwab’s Intelligent Integration Partners, Win Free Coffee!

Posted on October 21, 2010 by in General

Schwab IMPACT 2010The countdown to Schwab IMPACT 2010 is underway. In less than five days, Charles Schwab & Co., Inc. will kick off its annual conference for RIAs with a host of education sessions, keynote presentations, and vendor expo events.

One event eagerly anticipated by advisers, vendors, and technology consultants (*wink*) is the announcement of Schwab’s Intelligent Integration partners. The first partners to be announced will be providers of CRM software to the investment adviser industry. Neesha Hathi, Schwab VP for Advisor Technology Solutions, defines Intelligent Integration as an “eco-system where all the applications live together.”

So the $64,000 question: Who will be the first Intelligent Integration partners?

Speculation is fun, and so are contests. So we at FPPad are holding a contest.

If you can correctly identify the Intelligent Integration partners, you win free coffee. How much free coffee? A $15 Starbucks gift card.

So leave a comment below with your guess of the CRM vendors you think will be selected as Intelligent Integration partners.

In honor of the new plain-English Form ADV Part 2, here are some plain-English contest rules:

  • If you correctly identify a vendor, you get one point for each vendor named. If your guess includes a vendor that is not announced as a partner, you lose one point for each vendor named. Oh! Yes, there’s a penalty for incorrect guesses. Otherwise you could write in all the names of CRM vendors in the market and win that way. So be selective. The submission with the most total points wins!
  • One entry per e-mail address. You must post a comment below. We apologize to those who cannot post to Internet forums due to compliance reasons. If you don’t leave a valid e-mail, we can’t contact you if you win. We won’t use your e-mail for anything other than contacting you if you win. Period. But we’d love it if you subscribed to our newsletter while you’re here!
  • Submissions must be posted by 11:59PM EDT Monday, October 25, 2010.
  • Employees of Charles Schwab & Co. and any vendors included in the Intelligent Integration partner announcement are ineligible.
  • In the of event multiple people with the highest number of points, one name will be drawn at random from a hat by my son Daniel. He’s 18 months old and is impartial to the contest outcome.

To start the submissions, here’s our guess on the first Intelligent Integration CRM partners: Junxure, Tamarac Advisor CRM™, Microsoft Dynamics CRM, and Salesforce.com.

See how easy it is! Now submit your guess.

ProTracker Software Announces Updates to Two Utilities

Posted on October 16, 2009 by in Software

ProTracker Software Inc., the makers of ProTracker Advantage, announced an update to its resident CRM system (i.e. not SaaS or cloud service) as well as a new version of its Compliance Manual.

Full coverage of the releases is provided by Davis Janowski at Investment News.

ProTracker Advantage is a CRM system originally developed by Warren J. Mackensen, a fee-only planner in Hampton, N.H., for use in financial planning and wealth management firms.

In my opinion, ProTracker is a suitable CRM solution for advisers who seek a system with a lower learning curve than competitors and one that is not hosted over the Internet (and subject to service interruptions and less-than-realtime performance). Although one drawback of locally-installed programs is that someone must perform the update to the latest version!

See my CRM and Productivity Presentation on March 17

Posted on March 11, 2009 by in Practice Management, Software

I’m busy working on the final slides for a presentation I’m delivering to the Mid-Oregon chapter of the FPA on Tuesday, March 17.  Lunch is served at 12:30PM, the first speaker begins at 1:00PM, and my session begins after 2:00PM. I’ve been asked to provide an overview of the CRM software market (not a small task!) and also provide easy productivity tips that can help financial advisers get the most out of each workday.

If you’re in the local vicinity, I encourage you to sign up for what I hope will be a very informative presentation.

Click here to visit the FPA of Mid-Oregon meeting page.  Cost is just $55 for FPA members, $65 for all others.

Pre-registration (at least 24 hours in advance) is strongly advised for all chapter meetings. To pre-register contact the Chapter Executive Director, Linda Barba at (541) 284-9855. Please leave your name, membership status, sessions attending, and number of guests.