Tag Archives: Trust Company of America

FPPad Bits and Bytes for February 28

Posted on February 28, 2014 by in Bits & Bytes

On today’s broadcast, iPhone and iPad users on high alert; what you need to do right now to fix a huge security flaw, how Schwab Advisor Services plans to give thousands of advisors a presence in the popular app stores, and what’s the next hot technology you might see coming from the industry’s largest independent broker-dealer?

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Redtail Technology, providers of cloud-based CRM for financial professionals since 2003.

Redtail Technology

Check out their popular CRM, document imaging, and complaint email solutions and sign up for a 30-day free trial by visiting fppad.com/redtail.

Behind iPhone’s Critical Security Bug, a Single Bad ‘Goto’ from Wired, and

Apple Patches Critical OS X ‘Gotofail’ Security Hole from PC Magazine

[This week’s top story is for all of you who use iPhones and iPads in your business. In case you haven’t heard, Apple quietly rolled out a new update to iOS this week to patch a critical flaw in the way secure Internet connections are handled.

It’s been dubbed the “gotofail” flaw, as the operating system’s source code had an inadvertent goto command, essentially bypassing the final steps in the security authentication process.

So what you need to do right now is to turn on your device, open the Settings app, tap General, and then tap Software Update to start the download process. The same bug also affects Mac users, so be sure to perform a Software Update on your Mac to patch this security hole.] Like everything else on the iPhone, the critical crypto flaw announced in iOS 7 yesterday turns out to be a study in simplicity and elegant design: a single spurious “goto” in one part of Apple’s authentication code that accidentally bypasses the rest of it.

Schwab OpenView Mobile launches, allows RIAs to create branded mobile apps for iOS and Android from FPPad

[Next up is another story about mobile devices, only this one comes from Schwab Advisor Services. In a press release this week, Schwab announced that it officially rolled out Schwab OpenView Mobile, a service that allows advisors to publish native mobile apps branded for their business. Schwab OpenView Mobile lets advisors perform limited customization of things like logos, contact details, and color schemes and publish the app in the iTunes App Store as well as Google Play.

But Schwab isn’t the first to offer custom branded apps for advisors, as both Orion Advisor Services and Trust Company of America have both been offering this service to their clients for several years at no additional charge. The Faulkner Media Group also publishes branded mobile apps for advisors at a reasonable price.

But for a cost of of $5,000 up front plus $2,000 in annual maintenance, Schwab OpenView Mobile might prove to be a bit too expensive relative to the other third party app solutions currently on the market. I’ll come back in a few months to report on the overall adoption of OpenView Mobile by Schwab’s advisors, so stay tuned.] Schwab OpenView Mobile officially launches, allowing RIAs to publish branded mobile apps to the iTunes App Store and Google Play

LPL Financial to deploy Microsoft Lync for enterprise messaging from Twitter

[And finally, wrapping up this week’s broadcast is a little inside information on how LPL Financial hopes to make its advisors a bit more efficient when collaborating with the home office. According to my sources, aka a tweet from Jamie Cox, LPL will soon be deploying an instant messaging and video chat service from Microsoft called Lync.

Now I know several RIAs have been experimenting with collaboration platforms like Yammer, Google Chat, and Salesforce Chatter, but this is the first I’ve heard of an independent broker’s plans to roll out an enterprise-wide messaging app. Retail pricing for Lync is $2 per user per month, but I don’t have details on what the final cost will be to LPL representatives, if any.
While the apps might seem a little funky at first, it’s clear that realtime messaging and collaboration is really gaining momentum in the enterprise, so if you aren’t at least experimenting with some of these apps, you might want to put them on your technology roadmap for this year.]

 

 

Watch FPPad Bits and Bytes for February 28, 2014

Watch FPPad Bits and Bytes for February 28, 2014

Schwab OpenView Mobile launches, allows RIAs to create branded mobile apps for iOS and Android

Posted on February 24, 2014 by in Technology

Balasa Dinverno Foltz LLC is one of the first RIAs to publish a branded mobile app using Schwab Advisor Services' Schwab OpenView Mobile platform

Balasa Dinverno Foltz LLC is one of the first RIAs to publish a branded mobile app using Schwab Advisor Services’ Schwab OpenView Mobile platform. Image credit: Apple iTunes

 

Schwab OpenView Mobile officially launches, allowing RIAs to publish branded mobile apps to the iTunes App Store and Google Play

Note: An earlier version of this story indicated Schwab Advisor Services was the first investment custodian to provide custom mobile apps to its advisor clients. Trust Company of America has been publishing custom adviser-branded mobile apps for end client use since September 2012.

Initially announced at Schwab IMPACT 2013 (see: Schwab IMPACT 2013 Report: All the technology trends advisers can’t miss), Schwab Advisor Services has officially launched its Schwab OpenView Mobile platform.

Schwab OpenView Mobile allows RIAs who custody with Schwab Advisor Services to customize and publish mobile apps compatible with iOS and Android devices.

While not the first custom branded mobile app solution for advisers, OpenView Mobile becomes one of the few investment custodians that allows advisers to brand apps specifically for their advisory firm, with Trust Company of America being another. While Fidelity Institutional Wealth Services, Pershing, LLC, and TD Ameritrade Institutional all have mobile apps advisors can use to view client account information, none yet allow advisers to brand the app for use by end clients.

“Must-Have” Technology

“Mobile technology is a must-have for adviser firms looking to grow and build relationships – both with today’s clients and with the next generation – because it allows the adviser to deliver the ‘know me’, anywhere, anytime service clients expect,” said Neesha Hathi, senior vice president, Advisor Technology Solutions, Schwab Advisor Services, in a press release.

A quick search of the iTunes App Store shows that Balasa Dinverno Foltz LLC is one of the first RIAs to publish the app using Schwab OpenView Mobile.

“The creation of a branded app for our firm provides us with a tremendous opportunity to connect with clients through their mobile devices,” said Mark Balasa, Co-CEO and CIO at wealth management firm Balasa, Dinverno and Foltz, LLC in today’s press release.

Not the First

While they definitely help increase an RIAs profile in a crowded market, branded mobile apps are nothing new.

FPPad readers should be familiar with branded mobile apps available from several providers including Orion Advisor Services, Retire Logix from Oltis Software, LLC, and Boulevard R.

In fact, Orion Advisor Services’ app is in its second full iteration, as it has been more than three years since the company first introduced support for branded mobile apps for its RIA clients (watch FPPad Bits and Bytes coverage of version 2.0 of the Orion Advisor Services app below)

Nevertheless, the stakes for capturing clients’ attention continue to rise, as increased competition means more RIAs and financial services providers are fighting for attention and visibility on the next frontier: clients’ mobile devices.

How well will Schwab’s OpenView Mobile program push RIAs into the mobile device frontier for client collaboration? We will have a better idea after the first several months based on adoption by RIAs and stats on total downloads by end clients.

$5,000 Up Front, $2,000 Annually

How much will it cost RIAs to publish branded apps using Schwab OpenView Mobile?

Pricing details were not announced at IMPACT 2013, nor were they disclosed along with the press release about the platform’s launch.

But in a tweet today, Joel Bruckenstein offered pricing details on OpenView Mobile:

That’s certainly an expense that will be judged very carefully by many RIAs, given that a wide range of app development options exist for a fraction of the price.

For comparison, note that Orion Advisor Services offers a branded mobile app for its adviser clients at no additional cost.

App Alternatives

A quick Google search revealed one template-based tool called iBuildApp, and for $799/year, one gets all the bells and whistles of publishing an app complete with screens for contact information, blog feeds, video lists, and event listings.

Granted, one BIG difference between OpenView Mobile and all the other third-party app platforms is the ability of OpenView Mobile to show daily client account balances from their Schwab accounts in the app.

So you decide: if you need to give your clients the ability to check their Schwab account values from within your branded mobile app, then OpenView Mobile is your solution.

Use this link to read the full press release at BusinessWire.com.

FPPad Bits and Bytes for May 17

Posted on May 17, 2013 by in Bits & Bytes

coast

I’m starting a long west coast swing tomorrow, so the next two weeks of Bits and Bytes are in jeopardy as I won’t be back in my home office until June 3.

Included in this trip is a stop at FPA NorCal 2013, so if you’re attending, be sure to catch my Mobile Adviser session on Wednesday the 29th at 1:15pm PT.

Here are this week’s stories of interest:

Trust Company of America And RIA in a Box Announce Strategic Alliance from PRNewswire

[I missed this story last week, but still feel it’s a good one for you. RIA in a Box carved out a great niche several years ago as the fast, turnkey way to get an RIA formed. Now the rapidly growing business continues to broaden its client base through strategic partnerships like this one with Trust Company of America. Even if you’re already an established RIA, RIA in a Box offers a range of ongoing compliance services from $99 to $399 per month. If that saves you at least two hours a month, you’re making money on the outsource relationship!] Trust Company of America, an independent technology and custody provider for RIAs, announced today that it has entered into a strategic alliance with RIA in a Box, the industry-leading RIA registration and compliance firm. RIA in a Box serves RIAs looking to start a career in the industry or break away from the wirehouse model.

 Want a More Profitable Firm? Let Employees Work From Home from AdvisorOne.com

[The place where I work (most of the time) has four walls, two windows, a desk, computer, and some office furniture. I bet the room where you work is not all that different. So does it make any difference that my room happens to be in my home? According to adviser performance consultant Angie Herbers, it doesn’t. She describes how the desire for more time with family or following a spouse in a move for a better job should not mean the end of employment with a successful advisory firm. In fact, Herbers’ example actually resulted in even stronger client connections without anyone ever stepping foot in a “traditional” advisory office.] One of the common lifestyle perks we get asked about is working from home. The technology explosion spilling over into financial advice has made working from home quite productive and profitable for many firms.

FPPad Bits and Bytes for September 30

Posted on September 30, 2011 by in Bits & Bytes

I’ve been on the road Monday through Thursday, sharing information on how advisors can use transformative technology in their businesses today. Despite my travel, I am still keeping you informed on the top stories in tech this week.

Here are this week’s stories of interest:

Orion Updates Advisor Desktop for RIAs from AdvisorOne.com

[Orion is in the news again, this time announcing updates to its rebalancing tool to provide household-level management.] Orion Advisor Services unveiled the latest release for it Advisor Desktop portfolio management suite for RIAs on Monday with new features designed to make it easier for advisors using the primary database management tool to rebalance their clients’ portfolios and create tax efficient strategies at the household level.

Fidelity is set to add Envestnet, Redtail, Morningstar, AppCrown and Salesforce to WealthCentral from RIABiz.com

[If you’re a major custodian, you have technology news to share leading up to November. Case in point: Fidelity announces key integrations for its advisors.] As part of an accelerating arms race among RIA custodians, Fidelity Investments has more than doubled — to 11 from five — the number of vendors it plans to invest in integrating as part of its WealthCentral platform.

Trust Company of America is giving RIAs more weapons for free-wheeling from RIABiz.com

[Trust Co. of America announced its Liberty mobile platform two weeks ago. Hear from affiliated advisors on the benefits they see in the system.] Advisors currently using the product say that it takes the use of a mobile platform to a new level because everything that can be seen on a PC can be seen on a smart phone or tablet in the exact same configuration.

Advisor Software Debuts goalGetter App for iPad from Financial-Planning.com

[Today, if you don’t have a solution for mobile devices, iPad in particular, you might as well go back to the drawing board with your strategy. Here’s another iPad app for advisers from Advisor Software.] Advisor Software, a provider of wealth management applications for financial advisors, announced that its goalGetter financial planning application for the iPad is now available for free download from Apple’s App Store.

FPPad Bits and Bytes for May 6

Posted on May 6, 2011 by in Bits & Bytes

Today is the final day of FPA Retreat 2011, and Bill will soon be flying to Baltimore for a short weekend visit before returning to Dallas next Monday. As the events at Retreat unfolded, we’ve taken brief breaks to cover the best of technology news for advisers this week.

Here are this week’s stories of interest:

TechCheck: Archiving for QuickBooks gets quicker from InvestmentNews.com

This InvestmentNews update covers a new Quickbooks integration in eFileCabinet Inc., a free social media policy resource, and news of the partnership between Trust Company of America and Black Diamond Performance Reporting.

TradeWarrior and TradePMR Announce Integrated Partnership from MarketWire.com

TradeWarrior and TradePMR announced today an integration between the two firms. The partnership provides TradePMR advisors with the ability to seamlessly export their client data files into TradeWarrior’s powerful rebalancing and trading system. The affiliation marks the first time TradePMR has made rebalancing software available to their advisors.

Lean on Me at FA-Mag.com

The major custodians are taking a leaf from the page of the independent broker-dealers who, in the best of cases, look beyond their advisors’ need for trade execution to the entire area of practice management.

Dropping Out of the Tech Arms Race at RegisteredRep.com

But even while confidence has slowly crept back among advisors, as the market has cooperated as well, many are still holding tight to the lessons of the past few years — spending on technology, but with a new kind of financial savvy and discretion.

Read Bill’s column for the May issue of the Journal of Financial Planning, Five Misconceptions About Document Management

Financial planners have benefited tremendously from new technologies introduced in the digital age by being able to conduct much of their business while on the go. However, one area of the digital movement that financial planners have been slow to adopt is document management technology.

The Tech Needs of Advisors on Advisor TV at Financial-Planning.com

At the Tiburon CEO Summit, Stuart DePina, CEO of software provider, Tamarac Corp., discusses what firms need to do with technology to service clients more effectively.

FPPad Bits and Bytes for April 22

Posted on April 22, 2011 by in Bits & Bytes

We spent the week finalizing details on several new speaking engagements and attended Redtail University in Dallas on Tuesday to get a better look at Redtail’s Project Leapfrog CRM (a name we’re fond of as Bill once wrote software for LeapFrog Toys).

See our speaking page to view details on new engagements added for FPA chapters and NAPFA conferences later this year.

Without further ado, here are this week’s stories of interest:

Commonwealth Finds Compliant Solution to Interactive Social Media from FA-Mag.com (additional coverage from AdvisorOne.com)

FPPad readers know about Commonwealth Financial Network’s relationship with Erado from our Bits and Bytes coverage on April 8. In June, Commonwealth will be the first broker-dealer to roll out what it considers to be a FINRA-compliant social media solution to its reps. What remains to be seen, though, is exactly who is responsible for creating and maintaining social media policies and procedures: Commonwealth’s compliance department, individual reps, or both?

Trust Company of America adds inexpensive Black Diamond technology — in its own way from RIABiz.com (and press release coverage from FA-Mag.com)

With an eye toward creating a slick package of integrated, easy-to-use software for breakaway brokers, Trust Company of America reported today that it became the latest asset custodian to make Black Diamond Performance Reporting part of its arsenal.

Make sure all your data are safe from InvestmentNews.com

Keeping client data safe has become even more important in light of all the sensitive information that is now being stored on portable devices.

Read the final part of an interview AdvisorWebsites.com conducted with Bill on financial adviser technology:Bill Winterberg Talks Technology: Part 4 (be sure to read Part 1,Part 2 and Part 3).