Raymond James Archives

FPPad Bits and Bytes for October 3

Posted on October 3, 2014 by Bill Winterberg in Bits & Bytes

On today’s broadcast, Upside Advisor teams up with a high-profile RIA. Will this partnership do anything to slow the growth of the $(!#-advisers? Redtail CRM previews the new version of its popular CRM. Will the design and feature changes be enough to attract advisors that are using aging systems? And, broker-dealers aren’t turning a blind eye to technology. Find out which firms are investing heavily to boost the efficiency of their representatives.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Version 1.6 is now available featuring automated workflows, templates for routine processes, and progress updates all on one screen!

Here are the links to this week’s top stories:

Upside Powers Ritholtz Wealth Management’s New Digital Offering, Called Liftoff from Upside Advisor

[First up this week is an announcement from Ritholtz Wealth Management, the New York RIA headed by The Big Picture blogger Barry Ritholtz and Josh Brown, aka The Reformed Broker, who released a new web-based offering to emerging clients called Liftoff. Liftoff is a white-labeled version of the $(!#-adviser solution, uh, ok, online investment solution from Upside Advisor, which I introduced to you back in episode 136.

For around 40 basis points, Liftoff provides automated asset allocation recommendations to clients who want to get started with investing, but don’t yet have enough assets to qualify for a one-on-one relationship with Ritholtz’s advisors. Upside Advisor is just the latest $(!#-adviser, oh, right, online investment provider to join this space, as they’re going up against competing solutions like Wealthfront, Personal Capital, Betterment, Learnvest, Guide Financial, JemStep, Orion Discover; I can’t keep them all straight!

So today you’re faced with a choice: will you sit on the sidelines to see how these low-cost automated solutions play out, or will you partner with a low-cost provider to offer an investment solution for your emerging clients?] Upside, a technology company providing a digital advisor platform to investment advisors, today announced a new partnership with Ritholtz Wealth Management (RWM).

Tech Review: Redtail’s New Edition from Financial Planning

[Next up is a review of Redtail CRM and its third major product update to its software called Project Tailwag. In his October column for Financial Planning magazine, Joel Bruckenstein gives a very favorable review of the redesign and feature enhancements to the industry’s most widely used CRM.

Users will soon have access to a clean, flat design that’s easier to use, and it’s also responsive, as it adjusts to screens of any size from desktops to smartphones. Contact records feature a timeline of client interactions, and important details like contact information and activities and workflows are just a single click away.

Whether you use Redtail CRM or an alternative solution such as Junxure, Salesforce, Wealthbox, and others, these are the types of features and functionality you’re going to need if you expect to cultivate meaningful relationships with clients and differentiate yourself from the $(!#-advisers, uh, I mean, online investment providers.] Redtail Technology just released a major upgrade to its popular CRM application. Dubbed Project Tailwag, this version of Redtail — only the third upgrade in the company’s 12-year history — offers a host of new enhancements.

Racing Ahead from Financial Advisor

[And finally, Joel Bruckenstien once again wraps up this week’s top stories with a technology update from the nation’s leading broker-dealers firms. In his column for Financial Advisor magazine, Bruckenstein highlights LPL Financial’s announcement of ClientWorks, the successor to the existing BranchNet platform that I covered in episode 137, an updated portfolio reporting solution and Client Center dashboard from Raymond James, updates to Commonwealth Financial Network’s Client Household 360 Dashboard and Practice360 business dashboard, and the AIG Advisor Group’s pending release of a mobile version of Salesforce and with integrated Salesforce work flows.

Clearly these broker-dealer firms are investing heavily in technology to boost the capabilities of their representatives, especially as they face increasing competition from all of the $(!#-adviser, ugh, online solutions out there.] The pace of technological innovation has never been greater. Independent broker-dealer firms continue to invest to keep up with the competition, offering advisors and end clients a better experience.

Here are the stories that didn’t make this week’s broadcast:

Risk Tool Smackdown: FinaMetrica vs. Riskalyze from Financial Planning

I tested myself using two of the more popular risk tolerance instruments: Riskalyze and FinaMetrica.

Smarsh Introduces Enhanced Archiving Support for Instagram from BusinessWire

Smarsh®, the leading provider of hosted archiving solutions for compliance and e-discovery, today announced the Smarsh Archiving Platform now offers enhanced support for Instagram.

Personal Capital integrates Zillow home estimates from Personal Capital

For those of you with property, Personal Capital has come out with a great new feature that will help you keep track of your real estate investments with Zillow.

Watch FPPad Bits and Bytes for October 3, 2014

FPPad Bits and Bytes for February 14

Posted on February 14, 2014 by Bill Winterberg in Bits & Bytes

On today’s broadcast, find out who earned the most buzz at the industry’s top technology conference this week. Which custodian just joined the integration arms race? Which partnership will put downward pricing pressure on account aggregation costs? And who launched a new social CRM with an all-out media blitz?

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Wealthbox is collaborative, social, and outrageously simple CRM for financial advisors.

Here are the links to this week’s top stories:

T3 2014: Joel Bruckenstein and David Drucker kick off the 9th annual adviser tech conference from FPPad

[Unless you’ve been buried in snow or covered in ice, you probably know that T3, the industry’s top technology conference for advisors, was held in southern California this week. There are too many new companies and press releases to cover in just one broadcast, so here are the stories I feel are most relevant for you.] T3 2014 is the place to be and be seen for all things financial adviser technology

T3 2014: SEI enters the integration arms race through strategic partnerships with Redtail Technology, MoneyGuidePro, and ActiFi from FPPad

[First is an update from SEI, the investment outsourcing provider, who just announced a new strategic partnership to bring integrations to its SEI Wealth Platform(SM). By the end of 2014, SEI will integrate an automated workflow solution using Redtail CRM and MoneyGuidePro financial planning software, all powered by workflows customized by ActiFi. While advisors will need to subscribe to Redtail and MoneyGuidePro, workflows will be available to the nearly 6,000 advisors who work with SEI at no additional cost. This partnership will likely boost SEI’s profile among institutional custodians known for their technology integrations that help advisors run more efficient businesses.] SEI announces strategic partnerships and enters the integration arms race dominated by four leading custodians

T3 2014: MoneyGuidePro to integrate Yodlee for account aggregation from FPPad

[Next up is news from MoneyGuidePro, who told a packed house at T3 that the financial planning software program will soon provide account aggregation capabilities through a new integration with Yodlee, the largest data platform provider in financial services. When I mention account aggregation, you probably think of companies like ByAllAccounts, Fiserv’s CashEdge, or perhaps even Intuit, but these solutions are often too expensive for many growing RIAs to implement.

With the new MoneyGuidePro and Yodlee integration, advisors will be able to aggregate data from over 12,000 financial institutions for an introductory price of $365 per year. <That’s right, it’s just a dollar per day!> Expect the Yodlee integration to rollout during the second quarter of 2014.] Popular MoneyGuidePro financial planning software to aggregate held away accounts through a new Yodlee integration

Next Generation CRM: Powered by Social from Morningstar Advisor

[And rounding out my abridged coverage of T3 is the launch of a new platform designed to help advisors embrace social collaboration tools in their business. The platform is Wealthbox CRM, which deployed an all-out media blitz this week, including the sponsorship of this week’s broadcast, to get the product in front of advisors.

There are about a dozen CRM vendors in the marketplace, so financial advisors could stand to benefit from a few more choices among providers. And what makes Wealthbox CRM unique is the embedded realtime collaboration functions, better known under the banner of Social CRM.

Wealthbox CRM lets you tag clients and employees in status updates, just like you would when tagging friends or contacts on Facebook, Twitter, or LinkedIn. You can use those tags along with other information displayed in the CRM’s activity stream to find out what you should be doing for clients, what employees are doing for clients, and what clients are saying on their social media profiles.

The Social CRM feature is just one of many in the new product, and Wealthbox CRM’s introductory price of $29 per month per user places it squarely between the affordable CRM from Redtail and premium pricing from CRMs like Junxure Cloud and Salesforce.] CRMs powered by social collaboration and real-time updates could be the next game-changer in the industry.

And here are stories that didn’t make it into this week’s broadcast:

Raymond James Selects HiddenLevers for New Portfolio Stress Testing Offering for Advisors from WSJ.com

Raymond James Financial, Inc. has partnered with HiddenLevers, the portfolio stress testing toolkit, to provide macro research, scenario modeling and predictive risk analytics. Now, any of Raymond James’ 5,400 US-based advisors can subscribe to HiddenLevers to proactively discuss potential economic and market scenarios with clients, and gauge the impact on individual investment portfolios.

Tech Review: Scottrade’s New Platform from Financial Planning Magazine

Scottrade is now addressing shortcomings in its technology with the release of a totally new advisor platform.

Watch FPPad Bits and Bytes for February 14, 2014

FPPad Bits and Bytes for October 11

Posted on October 11, 2013 by Bill Winterberg in Bits & Bytes

On this week’s broadcast, learn which broker-dealers are stepping up their game in technology, the industry’s first native financial planning app for Salesforce is introduced, what to do when someone steals your online videos, and more. So get ready, Bits and Bytes begins now.

(Watch on YouTube)

Today’s episode is brought to you by the 2013 T3 Enterprise Conference, exclusively designed for the technology needs of broker-dealers and financial enterprises.

You have less than one month before this event kicks off on November 3rd in Chicago, so if you’re looking for the best place to monitor trends in broker-dealer technology, you need register today at t3enterpriseconference.com

Upping the Ante from Financial Advisor Magazine

[Continuing with the theme of broker-dealer technology, this week’s lead story comes from Joel Bruckenstein, whose “Upping the Ante” column for Financial Advisor magazine provides a terrific overview at what broker-dealers are doing to deliver leading technology to their representatives.

Bruckenstein covers updates from leading BDs like Raymond James, LPL Financial, United Planners, Commonwealth, and Wells Fargo Advisors. Even if your firm is not affiliated with a broker-dealer, you need to read this column to find out what technology you should be adding to your business so you don’t fall behind in this continuously evolving marketplace.] With advisors’ business models constantly evolving, the pressure on independent broker-dealers to continually enhance their technology platforms has never been more intense. From portfolio management to client relationships, advisors are demanding that competitive brokerage firms up their tech games. This article looks at how five broker-dealers are trying to satisfy those demands.

Advisor Software, Inc. Launches goalgamiPro On salesforce.com’s AppExchange, The World’s Leading Business Apps Marketplace from PRNewswire.com

[Now notably absent from an article on broker-dealer technology is any update on Salesforce, the 800-pound gorilla of enterprise CRM. But one company expanding its support of Salesforce is Advisor Software, creators of goalgamiPro, a quick financial planning software application that I’ve highlighted in the past on my YouTube channel.

Advisor Software just launched a new app in the Salesforce AppExchange for goalgamiPro, giving advisors who use Salesforce the industry’s first native financial planning app for the CRM platform. You can watch a 7-minute demo video of goalgamiPro for Salesforce in action embedded along side the links to this week’s top stories.] Advisor Software, Inc., a provider of wealth management solutions for the financial advisor market, today announced it has launched its goalgamiPro quick planning solution on salesforce.com’s AppExchange, empowering businesses to connect with customers, partners and employees in entirely new ways.

Video theft: the latest threat to online financial adviser content from FPPad

[Switching gears now, a lot of you have asked me how you can create and post videos online to market your firm and generate organic search traffic to your business. But when you post videos online, you need to know that other people with dubious intentions can steal your videos and use them for their own benefit.

This week I discovered two episodes of Bits and Bytes had been reposted to another channel on YouTube and were being used to generate advertising revenue for that channel owner. So what can you do if you find someone allegedly infringing your copyrighted videos? YouTube makes it very easy to file an infringement claim, and when I filled one out for the two Bits and Bytes videos that were stolen, YouTube removed them in less than 24 hours.

Here is the link to access the YouTube Copyright Infringement Notification form.] Content thieves are stealing popular advisor videos to draw visitors to their questionable channels. Find out how to stop them.

Orion Advisor Services, LLC Achieves ISO 27001 Certification from PRNewswire.com

[Finishing up this week’s broadcast is a security update from Orion Advisor Services, the nation’s largest privately held portfolio accounting service bureau and, full disclosure, past sponsor of Bits and Bytes. Earlier this week, Orion announced that it achieved the ISO 27001 certification for meeting rigorous standards required for internal security controls.

The ISO 27001 certification is not easy to achieve, as the audit process is both time consuming and expensive. Orion becomes just the second company in all of Nebraska to receive the certification and joins industry heavyweights like Salesforce and Broadridge as the few financial services firms that are ISO 27001 certified.

But if you seek the gold standard in security controls from your vendors and providers to keep your information safe, ISO 27001 is the benchmark that distinguishes the top companies from all the rest.] Orion Advisor Services, LLC, a premier portfolio accounting service provider, recently completed an independent audit in accordance with the global security certification standards outlined by the ISO/IEC 27001:2005 report (“ISO 27001”).

FPPad Bits and Bytes for July 19

Posted on July 19, 2013 by Bill Winterberg in Bits & Bytes

Another day, another rain storm in the Atlanta metro. Need some water? We have plenty!

While most of the country has baked under oppressive heat and humidity, Atlanta’s temperatures didn’t get above 90 degrees in all of 2013 until Wednesday this week! “Hotlanta?”

Summer is half over, so you have roughly six more weeks before the activity in your office picks up again as clients return from vacation. What have you accomplished so far for your technology goals of the year?

Here are this week’s top stories:

Banks that offer money management tools may have advantage over startups and software companies from PRNewswire.com

[I must admit, I am shocked by this research! Banks have an edge over companies like Mint and Personal Capital when it comes to likelihood to take action and trust? Ok, trust I can believe, since a “big” bank with brick and mortar assets has a tangible component to it, while online finance websites have nothing but a virtual storefront. But likelihood to take action? I would have guessed that Mint, Personal Capital, HelloWallet and others would certainly convert many more visitors to use their tools compared with the spartan tools of a big bank. I’m flat out wrong, according to this Change Sciences Group study.] Today leading web researchers Change Sciences Group (www.changesciences.com) released new research showing that banks may have an advantage over startups and software companies like Mint when it comes to providing financial tools which help consumers take control of their finances online.

YCharts: Bloomberg for the rest of us? from InvestmentNews.com

[If you are copying and pasting charts from Yahoo! Finance into your client reports, I think you are making a mistake. Here’s an affordable alternative from YCharts that let’s you scan over 17,000 equities and sort by over 3,000 individual metrics to create the charts of your dreams. At $199/month (plus 20% off if you buy a full year), it’s significantly cheaper than the competition from Bloomberg.] When it comes to getting real-time or near-real-time stock or other equity data there are two ends of the spectrum.

Hear That? It’s Your Financial Adviser Tweeting from the New York Times

[Financial institutions just don’t get it. Canned tweets don’t work. If you’re an adviser, I don’t think your audience really cares that much about random facts on Federal holidays. What I think they (your audience) DO care about is information that helps solve their problems or helps them learn something new they can actually use. And guess what? You can’t provide that level of value with prescreened, canned tweets from Hearsay Social, Socialware, Actiance, or anyone else providing scripted content.] Judging by his Facebook page, it would seem that Jeffrey E. Blum experienced a surge of patriotic inspiration around July 4. Mr. Blum, a financial adviser, posted no fewer than 12 updates with good wishes and trivia about the holiday.

Arbor Point Fills Gap for Independent Advisors from Businesswire.com

[First there was Pinnacle Advisory Solutions, an outsourced investment management program and back office solution provider designed to lighten the management load of the average RIA firm. Now Securities America has partnered with Orion Advisor Services to launch Arbor Point Advisors, an SEC-registered corporate RIA with no allegiance to any one custodian. Much of the software available today allows RIAs to be custodian agnostic, but now advisors can also benefit from regulatory registration and compliance support that I assume will be provided in some fashion by Arbor Point Advisors.] Arbor Point Advisors LLC, a new SEC registered investment advisory firm, intends to fill the gap for advisors seeking the freedom of the independent advisory model and a choice of custodians without the need to form their own registered investment advisory firm.

And if you want to read the best material in financial planning knowledge and information over the weekend, click or tap the button below to head over to Michael Kitces’ Nerd’s Eye View blog and see the latest in Weekend Reading.

FPPad Bits and Bytes for November 4

Posted on November 4, 2011 by Bill Winterberg in Bits & Bytes

Wow, what a packed week at Schwab IMPACT! Still, I took time out of my schedule to assemble this week’s top articles in financial adviser technology (and there are plenty!).

First, if you continue to seek guidance regarding online document storage solutions (like Dropbox, SugarSync, et. al.), read my column in November’s Journal of Financial Planning, Evaluating Online Document Storage.

Then, catch my coverage of IMPACT in these two posts:

Here are this week’s stories of interest:

Evolution of Orion from FA-mag.com

[Orion made a series of waves in the technology ocean back in August, which I covered in a series of posts. Here Joel Bruckenstien summarizes how Orion has put some serious pressure on technology providers in the independent adviser market.] Orion Advisor Services LLC is a firm that seemingly flies under the radar of many financial advisors. Orion’s journey from a service bureau start-up to technology innovator has been anything but typical.

Integration Key to Tech Advantage from AdvisorOne.

[You hear this over and over: integrated solutions can offer big time and cost savings. But at least Eric Clarke, president of Orion Advisor Solutions, provides good rules of thumb for advisers seeking new solutions.] Technology is a pervasive part of any industry and one that is constantly changing. One of the keys for advisors to maintain a comprehensive, efficient technology solution is integration.

New Raymond James Social Media Platform Lets Advisors Use LinkedIn, Facebook, Twitter from AdvisorOne.com

[Erado and Socialware have been the beneficiaries of several broker-dealer engagements as of late, but here comes Actiance making news with its deal with Raymond James.] Raymond James has just implemented a new social media platform from Actiance that will allow the broker-dealer to use social media sites including LinkedIn, Facebook and Twitter while complying with Financial Industry Regulatory Authority (FINRA) regulations.

FPPad

FPPad Bits and Bytes for October 3

FPPad Bits and Bytes for February 14

FPPad Bits and Bytes for October 11

FPPad Bits and Bytes for November 4

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