Tag Archives: Refresh

FPPad Bits and Bytes for August 19, 2016

On today’s broadcast, Vanare announces two integrations that should raise a few eyebrows, and relationship intelligence gains momentum in the apps you might be using in your business.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Now before I get started, I want you to know that this September I’ll be attending the 3rd annual Fuse Hackathon hosted by Orion Advisor Services, hosting the 2016 XY Planning Network Conference FinTech competition, and I’ll be the master of ceremonies of eMoney Advisor’s first-ever hackathon at their 2016 Advisor Summit.

Here are the codes you can use to save money on your event registration (Important! These are coupon codes, NOT affiliate links. I do not get any affiliate revenue if you register for the events):

XYPN16 and eMoney Summit Discount Codes

Save $25 on the 2016 XY Planning Network Conference using the code FPPad.

Get the early bird pricing to the 2016 eMoney Advisor Summit (a savings of $400!) using the code FPPad.

Top Stories

Here are the links to this week’s top stories:

Vanare, Redtail Streamline Account Opening for Financial Advisors and Their Clients via Marketwired, and

Apex Clearing to Offer Vanare’s Digital Advice Platform from PRNewswire

List of financial services CRMs with Zapier support:

https://zapier.com/zapbook/redtailcrm/
https://zapier.com/zapbook/wealthbox/
https://zapier.com/zapbook/salesforce/
https://zapier.com/zapbook/microsoft-dynamics/

[Now on to this week’s top story that comes from Vanare, taking advantage of the slow summer to announce a new integration with Redtail Technology. Phase one of the integration is available today, which allows Vanare users to automatically create a new client record in Redtail CRM anytime a client completes the on boarding process in Vanare.

Subsequent phases, being rolled out later this Fall, promise to support two-way data sharing between the applications to better synchronize data on client activity and status reports.

But wait! You don’t have to be a Vanare customer to automatically populate new client records in Redtail. If you remember back in episode 185, Redtail announced its integration with Zapier, allowing you to use triggers in any application supported by Zapier to fire off an action in Redtail. Then in episode 186, I mentioned Wealthbox CRM’s Zapier integration.

And if you subscribe to Zapier’s premium plan, you get support to automate actions in Salesforce and Microsoft Dynamics. So maybe it’s time to check the application you use for Zapier compatibility, and if they’re not supported, maybe you need to ask for it.

Now, back to Vanare, I want to also point out an announcement from a few weeks ago about Vanare’s support for Apex Clearing. This is first time I’ve heard of while-labeled robo advisor solution for advisors that supports Apex, which is the same clearing firm used by many of the larger direct-to-consumer investment services like Betterment, Wealthfront, and Robinhood.

Why is this important? Because other turnkey robo services for advisors use custody services from Folio Institutional, TD Ameritrade Institutional, and other, and when you look at their all-in custodial fees, I don’t think they are as competitive as Apex.

Now you could elect to work with Apex directly on your own proprietary investment solution, but that takes time, expertise, development, and other resources that you probably don’t have, so that’s why Vanare’s offering that sits on top of Apex is worth taking notice.] Vanare, an innovative wealth management technology platform, and Redtail Technology, a leading provider of client relationship management (CRM) solutions for financial services firms, have launched an integration that will allow Vanare users to sync client contact information directly from their Redtail CRM.

Salesforce Inbox gains calendar from Tempo acquisition from TechCrunch, and

Salesforce acquires smart calendar app Tempo AI, will shut it down on June 30 from VentureBeat

[Next up, I want to talk a little more about CRMs by talking about Salesforce, as this week the company announced an update to the Salesforce Inbox app. After last year’s acquisition of the calendar app called Tempo, Salesforce Inbox now has an enhanced calendar with one-click conference dialing, Sales Cloud data synchronization, and CRM record integration.

Still absent, though, is the contextually relevant info about clients and prospects invited to a meeting that Tempo used to provide, which could include Facebook updates or changes to the LinkedIn profile of meeting participants.

If this automated dossier concept sounds familiar, that’s because it’s similar to an app called Refresh that I told you about back in episode 159, which was subsequently acquired by LinkedIn, which is now part of Microsoft. Also, Salesforce acquired RelateIQ a while ago which powers the SalesforceIQ product with its trademarked Relationship Intelligence™ technology.

So here’s my important takeaway: There are just some things you can’t remember or keep up to date with about each and every client you have. Solutions powered by Microsoft and Salesforce and others, which arguably resemble CRM software, do a lot of the heavy lifting in the background, so you can focus on relationship development and not mundane data gathering.

Again, if you see how your business can be better with automated tools like these, you might want to mention it to your provider and be sure it’s on their road map.] Salesforce’s efforts to turn its Inbox app into a central resource for salespeople has a new trick: An integrated calendar built from its acquisition of Tempo that pulls in contact data from your Salesforce database, giving you a way to quickly find out more about the people you’re meeting with.

Here are the stories that didn’t make this week’s broadcast:

How Advicent’s new portal product stacks up from Financial Planning

Portals are a hot topic in the adviser and fintech communities.

Hearsay Launches New Social Media Tool for Advisors from ThinkAdvisor

Hearsay Social says it is rolling out a client engagement platform that helps advisors reach clients and prospects more easily and more quickly via social media, their websites, email and text messages.

 

Watch FPPad Bits and Bytes for August 19, 2016

Watch FPPad Bits and Bytes for August 19, 2016

 

FPPad Bits and Bytes for April 3

On today’s broadcast, Schwab Intelligent Portfolios gathers over $500 million dollars in its first few weeks, find out why Orion Advisor Services is regarded as one of the good fintech vendors, and personal dossier app Refresh gets acquired by LinkedIn.

So get ready, FPPad Bits and Bytes begins now.

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Be the first to see the release of Wealthbox version 1.8 with a ton of new features and integrations, including one with MoneyGuidePro.

Wealthbox CRM

Sign up for a free trial of Wealthbox CRM in just 15 seconds to see what the buzz is about at Wealthbox.com.

Here are the links to this week’s top stories:

Exclusive: Schwab robo-adviser crosses half-billion dollar mark from InvestmentNews.com

[For the second week in a row, this week’s top story comes from Charles Schwab, as the company told InvestmentNews that it gathered “considerably over” $500 million in assets in the new Schwab Intelligent Portfolios program.

Schwab Intelligent Portfolios was released to retail investors just three weeks ago, which you heard three episodes ago, and now they have over $500 million. And just four weeks ago, my broadcast covered Wealthfront’s news that they surpassed $2 billion dollars in assets under management.

So it took Wealthfront a little over three years to get to two billion dollars, and Schwab Intelligent Portfolios is on pace to do it in about two months. NOW who’s going to be the fastest growing and most trusted automated investment service in the world? I think that title’s up for grabs.

But hold on: there’s a deeper story here. Your business is experiencing grocery store econ 101. That’s right, it’s all about shelf space. You might have the best business in the world, but if you don’t have any shelf space, you don’t even have a chance to step up to the plate.

So all of these new solutions online are taking up shelf space and they’re crowding you out of the market. Sure, investors are getting low fees, rebalancing, even tax loss harvesting, but are they getting any REAL advice that actually matters? Not from what I can tell. But what I do see is that your shelf space is slowly being eroded, so you better start doing something about that today.

You can start by sharing this broadcast to your colleagues. Go on, the button’s down there, or up in the corner. Use it.] The Charles Schwab & Co. robo-adviser has crossed a symbolic threshold in just three weeks, raising more than half a billion dollars, the San Francisco-based firm told InvestmentNews on Monday.

What Makes Orion So Special? from Financial Advisor Magazine, and

Envestnet | Tamarac™ Rings in 2015 with a Record Year of RIAs Adopting its Portfolio and Client Management Platform from PRNewswire.com

[Next up is news on Orion Advisor Services, as this week Joel Bruckenstein highlighted the portfolio accounting service bureau for a number of the company’s innovations in financial technology.

Here are the most relevant updates from Bruckenstein’s column. Orion now serves over 570 advisory firms who collectively process over $200 billion in assets, and the company expects to add another 280 firms this year.

Bruckenstein highlights many of Orion’s innovations, including its free private labeled mobile app for advisors, video client statements powered by Engage, and trading sleeve capabilities in its order management system.

Bruckenstein also writes that Orion exhibits a company culture of innovation, which you saw first hand from my Fuse 2014 hackathon coverage, which is an event the company will repeat once again this September.

To be fair, Orion’s competitor Envestnet | Tamarac has also recently achieved some significant milestones, as the company now serves over 800 advisory firms with over $500 billion dollars on the platform, and they also offer a custom branded iPad app for use by advisors and clients. So remember what I said about shelf space and competition? Both of these companies, plus many other technology providers, will put you in a position to differentiate yourself in a crowded market.] When pondering this month’s column, I thought it might be interesting to focus on a single firm whose story involved all of these trends, Orion Advisor Services, which offers “software as a service” and portfolio accounting services to RIAs.

Refresh Joins the LinkedIn Family from Refresh

[And finally, I’m wrapping up this broadcast by revisiting Refresh, an app I told you about way back in episode 107. Refresh is an app that creates a real-time dossier about people you’re going to meet, pulling information from a variety of sources to help you, well, refresh your memory about your connections.

This week, Refresh announced that it will be acquired by LinkedIn (probably because of the Bits and Bytes bump!), so the company will soon be sunsetting its standalone app and rolling in its dossier capabilities into LinkedIn. I’m pretty happy about this move, because Refresh has been one of my go-to apps for a while, and I’m glad to see how the technology can enhance the value of LinkedIn as all of us continue to develop meaningful relationships with clients and colleagues everywhere.] Today, I’m excited to announce that Refresh has been acquired by LinkedIn.

Here are the stories that didn’t make this week’s broadcast:

External IT Upgrade Democratizes Access to User Activity, Improving Advisors’ IT Security and Workflow from ExternalIT

External IT, a cloud-based IT outsourcing firm that focuses on RIAs and Broker Dealers, today announced a new capability to be part of its best-in-class Cloud Desktop solution. The enhancement to the recently redesigned platform creates a visual and easily readable interface to view user activity that tracks login location, IP address, time and device, along with the specific applications launched.

FPPad Bits and Bytes for April 3, 2015

Watch FPPad Bits and Bytes for April 3, 2015

FPPad Bits and Bytes for September 27

On this week’s broadcast, one of the top portfolio management software providers tip-toes its way into the cloud, creating investment policy statements just got a whole lot easier, how a new app can create a real-time dossier about your clients, and more. So get ready, Bits and Bytes begins now.

(Watch on YouTube)

This week’s episode of Bits and Bytes is brought to you by Mimic Technologies, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

Mimic Technologies

To learn how you can keep your data safe from attackers, download a free copy of their white paper on Data Privacy and Protection by visiting fppad.com/mimic.

Advent unveils Advent Direct™ — An Innovative Cloud Platform — At AdventConnect from Advent Software

[Leading off is an update from Advent Software, which recently celebrated its 30th year in business last week at the company’s AdventConnect conference in San Francisco. The highlight of Advent Connect is the expansion of Advent Direct™, a cloud-based platform which Mike Golaszewski, Black Diamond’s head of product development, says is an abstraction layer on top of the company’s core product offerings.

While Advent Axys will remain a desktop-based solution for the foreseeable future, it will not be completely isolated from the cloud due to the online and mobile access available through Advent Direct.

And while the news of Advent Direct seems hot off the presses, it’s not entirely new, as Advent has offered an app to iPad users since April of this year for mobile access to client portfolio information.

Advent also unveiled the Advent Direct™ Community, a private online forum that’s part customer service portal and part discussion board, no doubt inspired by collaboration options found on other social networks. Yes, the Advent Users Group on LinkedIn, I’m talking about you!

But the one big unknown regarding Advent Direct is pricing. It remains to be seen how much Advent users will need to pay to route their Axys data into Black Diamond to benefit from enhanced reports.] Advent Software, Inc., a leading provider of software and services for the global investment management industry, today commenced its annual AdventConnect conference taking place September 18 – 20, 2013 at the San Francisco Marriott Marquis.

A One-Click Roadmap for Your Clients from Riskalyze

[Next up is an update from a startup that deserves to be added to your technology radar. The company is called Riskalyze, based in Sacramento, California, which offers patented Risk Number technology in an attempt to quantify client risk tolerance and align it with suitable investment portfolios. This week, Riskalyze expanded its feature set by offering a single-click option to create an Investment Policy Statement.

Whether you believe in the validity of Investment Policy Statements or not (and Stark and Stark’s Tom Giachetti comes to mind), it still doesn’t get any easier than using a single click to generate an IPS document.

So if simplifying your client risk assessment process is important to you, you should learn more about Riskalyze’s offering.] Today, we’re excited to announce that Riskalyze now makes it possible to create this roadmap for your clients with a single click.

Surface Pro 2: hands-on with Microsoft’s new tablet powerhouse and Amazon’s Kindle Fire HDX: Power, With A Helping Hand, both from The Verge

[Now I bet you’ve noticed changes in the air, meaning Fall has arrived, complete with shorter days, football on the weekends, and a deluge of new product announcements. So on the heels of Apple’s new iPhone 5S and 5C announcement two weeks ago, Microsoft announced updates to its floundering line of Surface tablets to compete with the market-dominating iPad. Not to be left out, Amazon also announced a refresh of it’s low-cost Kindle tablets, with a new HDX line of Android-powered tablets starting at just $229.

But the unexpected surprise from all the hardware announcements actually came in the form of a new feature on the Kindle HDX called Mayday. Mayday is an icon on the Kindle users can touch to get free technical support anytime they need it, complete with video conferencing and screen sharing.

While its definitely a cool feature for Kindle users, Mayday actually creates a slippery slope for you as an advisor, as I think it won’t be too long before your clients start to expect a similar easy, on-demand way to access you as their trusted financial advisor.

So if you’re not yet up to speed on using video chat services like Skype, FaceTime, Google Hangouts and more, now is the time to add these tools to your technology portfolio.]

Refresh – The Instant Dossier from Refresh

[Finally, updates to FPPad have been few and far between this month because of the amount of time I’ve been spending on phone calls and meetings. I’ve been speaking with dozens of people, and it’s unrealistic for me to think that I can keep all the details about each relationship straight in my head.

That’s why I’ve turned to a new app called Refresh, (full disclosure, they gave me a free T-shirt), but the app truly helps me keep all the details about my contacts organized in one place.

Refresh connects my contacts, calendar, and social media accounts to create a real-time dossier about the people I’m going to meet. Refresh automatically connect the dots of what my contacts are doing and sharing online so I don’t have to waste time gathering this intelligence on my own.

A beta version of the app is available for iPhone, but Android users will need to sign up to be notified when the app is released to the Google Play store.]

Watch Bits and Bytes for September 27, 2013

Watch Bits and Bytes for September 27, 2013

What’s New? The FPPad Refresh

Notice anything different? Visitors to the FPPad.com website should notice a few changes that were rolled out this weekend. So what’s new?

Updated Design

We added a new WordPress theme from WooThemes to refresh the look of the website. The left-hand sidebar is now on the right, placing the content immediately to the left. Behind the scenes, we have better overall management of the content posted here, including better use of menu navigation, sidebar widgets, and user experience.

New E-Newsletter Service

A new item in the right-hand sidebar is a box to sign up for the new FPPad E-Newsletter. Until now, we used FeedBurner to provide e-mail and RSS subscription options to new FPPad posts. FeedBurner works fine, but it doesn’t allow us to distribute a targeted monthly newsletter or deliver exclusive offers to our subscribers.

So please take 10 seconds to enter your name and e-mail to subscribe to our new E-Newsletter. As a thank you for completing the subscription process, we’re offering a free download of our eBook titled 7 Essential Tips For The Productive Advisor. Get seven of our best tips in eighteen pages with over twenty technology resources.

If you subscribed by e-mail to FeedBurner, you will want to unsubscribe from that feed to avoid receiving duplicate e-mails for new blog content (the unsubscribe link is at the bottom of FeedBurner e-mails).

Better Search

There’s a new menu item to search FPPad archives. The old search would show only the titles of posts matching the search results, but not the body of the post showing what matched. We now added Google Search for FPPad that yields better results when you search for words and phrases used on our site.

Welcome!

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