Tag Archives: WealthCentral

FPPad Bits and Bytes for September 5

Posted on September 5, 2014 by in Bits & Bytes

On today’s broadcast, custodians are battling for your business with their technology solutions. Which one is coming out on top? Hacked celebrity photos have been posted all over the Internet. How are you protecting your cloud data so you don’t embarrass yourself in front of clients? And Box is thinking outside of the cloud file storage, uh, box. Find out which new initiatives offer the best efficiency gains for financial advisors.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Now available as a part of the Orion Advisor Services platform, TRX features tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are the links to this week’s top stories:

Tech Update: What the Big Custodians Now Offer from Financial Planning

[This week’s top story comes from Joel Bruckenstein and his article in Financial Planning magazine. This month, Bruckenstein covered technology updates that the four major custodians have introduced, or are planning to introduce shortly, to financial advisors.
First on the list is Pershing Advisor Solutions, which most recently unveiled a new client portal called NetXInvestor, designed to be the single resource clients can access to view their portfolio holdings, access documents stored in the online vault, and in the near future, collaborate with their advisor through a secure messaging system.

Next is TD Ameritrade Institutional and its rollout of the Veo Open Access dashboard, which Bruckenstein said is poised to have the “most far-reaching impact” for advisors. The dashboard aims to unify your experience when using CRM, portfolio management, document management and other technologies. So instead of bouncing around from window to window, the dashboard leverages deep integrations with over 75 vendor integrations including Redtail CRM, Orion Advisor Services, and MoneyGuidePro to review, edit, and update data without leaving the Open Access dashboard.

Third up is Schwab Advisor Services, as Bruckenstein highlighted incremental updates to its esignature support, streamlined trade uploads from the Tamarac rebalancing soft are, and the integration of Morningstar Office to Schwab’ OpenView Gateway. Of particular interest is Schwab’s upcoming PM squared portfolio management platform, a completely new online solution that, according to Schwab’s Neesha Hathi, should be in limited beta testing as we speak.

And finally, updates on Fidelity Institutional Wealth Services rounded out the review, as the company’s WealthCentral platform will soon offer account-opening integration with Redtail and Skience for Salesforce, single sign on and trade order imports from Tamarac, portfolio imports into Naviplan and MoneyGuidePro, and other enhancements.] Over the last several years, the four major custodians have done a good job of enhancing their technology platforms. While there are some clear differences across the industry, it is fair to say that today’s platforms are far superior to what was being offered a few years ago.

You’re Reacting to Celebgate Wrong from Yahoo! Tech

Download my free Defend against hacking, phishing, and spoofing attacks handout

[Next up is news on cloud security, as I’m sure you might have heard that compromising photos of celebrities were leaked, apparently accessed from mobile device backups in the cloud. The Internet blew up, saying “Apple was hacked” and “iCloud has a security flaw.” Well, maybe not.

Yes, many of the private photos were obtained from the cloud, including Apple iCloud, but the method by which they were obtained is pretty old fashioned. Hackers used brute force attacks to successfully crack passwords and then correctly answered security questions that were far too basic, and the rest is history. So what can you do to prevent the sensitive data you manage from falling into the wrong hands?

Use long passwords, use a unique password for each website, and obfuscate answers to security questions. Instead of answering using Honda Civic as the make and model of your first car, use the word green, which might have been the color of your first car.

I have a lot more tips on keeping your data safe in a free handout you can downloaded, which is linked along with this week’s top stories.] Ever since somebody released nude photos of female movie stars this week, the wild overreactions have been clogging the Interwebs. Most of the hysteria runs along one of a few lines, and a lot of it is plain wrong.

Box’s Next Act: Box for Industries, Introducing Box Workflow, and BoxWorks 2014: New Ways to Collaborate in the Cloud from Box

[And finally, the online cloud file storage market is getting very crowded, so some of the top players are looking to set themselves apart from the competition. Case in point is Box, who this week announced several new initiatives, including Box for Industries, Box Workflow, and Box for Office 365.

Box for Industries expands on the Box OneCloud application marketplace and now highlights integrated solutions for verticals such as health care, education, and more, but notable absent is financial services. Box Workflow adds business process capabilities to firms by leveraging automation and document metadata. And Box for Office 356 better integrates Box with Microsoft’s online office suite which, if you’re not satisfied with OneDrive, opens up another cloud storage alternative.] Today… we’re announcing Box for Industries, a new initiative to accelerate business transformation in every business by combining tailored solutions leveraging Box’s metadata, workflow, compliance, and platform capabilities; industry-specific applications from curated third-party developers and partners; and world-class implementation services from Box and key system integrator partners.

Here are the stories that didn’t make this week’s broadcast:

Worth The Wait from Financial Advisor Magazine

It has taken much longer than anticipated, but Junxure CRM (www.junxure.com), a firm that integrates CRM technology, consulting and training for financial advisors, has finally announced the general release of “Junxure Cloud,” its comprehensive, cloud-based suite of CRM/office management products for financial advisors. After trying the application out for a few days, I’m happy to report that it was well worth waiting for.

Riskalyze announces Compliance Cloud to pinpoint risky portfolios from FPPad

Riskalyze Compliance Cloud aims to single out portfolios that drift outside a client’s risk tolerance

Online Adviser’s New Target: Investors With $1 Million or More from the Wall Street Journal

One of those online firms, sometimes dubbed “robo advisers,” is edging into the business of providing wealth-management services to people with $1 million or more.

FPPad Bits and Bytes for September 5, 2014

FPPad Bits and Bytes for September 5, 2014

FPPad Bits and Bytes for September 13

Posted on September 13, 2013 by in Bits & Bytes

On this week’s broadcast, what the new iPhone means to the future of your business, mobile check deposit comes to one of the top custodians, another document collaboration and e-signature partnership, and more. So get ready, Bits and Bytes begins now.

(Watch on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Designed by well-known CPA Sheryl Rowling, TRX features tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. To learn how you can gain a half a million dollar return on your technology investment, download the latest white paper by visiting fppad.com/trx

Apple Unveils iPhone 5C and iPhone 5S from the Wall Street Journal

[No technology broadcast would be complete without mentioning this week’s announcements from Apple on the new iPhone 5S and 5C. Nearly one out of every two advisors already use the iPhone for personal and business activity, and few will argue that the capabilities of all smart phones, even Android, Windows Phone, and Blackberry, can really boost an advisor’s efficiency.
So if you’re considering an upgrade to your iPhone, or even a switch from the other manufacturers, here are the three most important updates you need to know.

First, the iPhone 5S features a new Touch ID sensor to unlock your phone using only your fingerprint, further enhancing the device’s security to prevent unauthorized access.

Second, the iPhone 5S comes with iOS 7, the latest version of Apple’s mobile operating system with hundreds of new features. Of most relevance to you is the new AirDrop feature, allowing you to share photos, contacts, and most importantly documents, directly over WiFi using a secure connection. Now AirDrop only works with iPhone 5, and the latest versions of the iPad and iPod Touch, so you may need a backup plan when you want to share documents with clients who have older Apple devices.

And third, any new purchase of an iOS device comes with the iWork apps for free, including Pages, Numbers, Keynote, and iMovie, saving you roughly $40, but also giving you native apps to edit the office documents that you use every day.

But no matter what phone you currently use today, manufactures keep trying to one-up each other with new software and hardware features, and Apple is no different than the rest of the competition. One downside to all this innovation: it does put pressure on your technology budget when trying to keep up with all the new options out there.] Apple Inc. introduced a pair of new iPhones Tuesday with upgraded features, but didn’t stray far from its usual playbook to address concerns about intensifying competition from rivals such as Samsung Electronics Co.

Fidelity adds remote check deposit feature to the WealthCentral Mobile app from FPPad.com

[And in other mobile device news, mobile check deposit is now coming to one of the top institutional custodians to independent advisers. In Bits and Bytes for August 30th, you learned that LPL Financial rolled out remote check deposit to their iOS and Android apps. Not to be outdone, Fidelity announced this week that it, too, will allow advisers to deposit client checks into their accounts using the company’s WealthCentral Mobile app.

Now advisors can’t just download the latest version of the app and start deposits right away, as there is an enrollment process that Fidelity requires. Read the related story to get all the details of the process.] Weeks after LPL introduced remote check deposit in its app, Fidelity becomes the first custodian to offer the functionality to its advisers.

ShareFile + RightSignature: Empowering professionals with e-signatures from ShareFile from ShareFile.com

[Next up is news on a new partnership between leading providers of document collaboration and e-signature software. This week, ShareFile, part of the Citrix family of collaboration tools, announced that it completed an integration with RightSignature, another contender in the e-signature space. I bet you were expecting DocuSign, weren’t you, since I’ve mentioned them in almost every Bits and Bytes episode to date!

But advisors using ShareFile now have the ability to route documents stored in ShareFile directly to RightSignature to obtain client signatures. But not all financial institutions accept e-signatures from RightSignature, so if you’re a ShareFile user, you might need to challenge your custodian to pursue a relationship with RightSignature so you have options when it comes to obtaining electronic signatures from your clients.

There’s a video walkthrough available of the ShareFile/RightSignature integration, so to watch it, just visit the story linked above.] We’re excited to announce our new partnership with RightSignature, a leading provider of secure electronic signature services, to bring you a fast, easy and secure way to obtain electronic signatures on important documents, right from your Citrix ShareFile account.

Fate or Destiny? from TheReformedBroker.com

[Finally, you should know what Josh Brown is up to. Josh who, you might ask? He’s the former broker turned fee-only advisor and author of Backstage Wall Street, which Brown says is “the book [air quote]they[air quote] don’t want you to read.”

So what does Josh Brown have to do with technology?

He’s a prime example of how social media and transparency through technology can literally throw gasoline on a smoldering fire and ultimately transform your business into a enviable growth engine.

On his website this week, Josh announced that he has to go away for a while to work on a handful of major projects, but with his social media presence and visibility as a fee-only advisor, it’s worth your time to put Josh on your radar if you haven’t done so already.] I suppose I don’t believe in fate but I do believe in destiny.

 

Watch Bits and Bytes for September 13, 2013

Fidelity adds remote check deposit feature to the WealthCentral Mobile app

Posted on September 10, 2013 by in Technology

WealthCentral Mobile from Fidelity now allows advisers to snap photos of checks and deposit them into clients’ eligible Fidelity accounts

WealthCentral Mobile from Fidelity now allows advisers to snap photos of checks and deposit them into clients’ eligible Fidelity accounts

Weeks after LPL introduced remote check deposit in its app, Fidelity becomes the first custodian to offer the functionality to its advisers.

Fidelity Investments® introduced remote check deposit support for financial advisers with the latest update to the Fidelity WealthCentral Mobile app.

Fidelity WealthCentral Mobile has been available for iOS and Android devices for roughly two-and-a-half years, and its latest update introduces the remote check deposit feature widely popular among retail banks and financial institutions.

A First for RIAs

Snap photos of checks and deposit them using the Fidelity WealthCentral Mobile app

Snap photos of checks and deposit them using the Fidelity WealthCentral Mobile app

Fidelity, the third-largest custodian by number of advisers, is not the first institution to offer remote check deposit capabilities to advisers. That distinction is awarded to LPL Financial, which released a new version of LPL Mobile in conjunction with its LPL Focus 2013 conference last month in San Diego (see LPL Financial Unveils Enhancements to Technology Platform at Annual Financial Advisor Conference).

However, Fidelity does get recognition as being the first institutional custodian for independent RIAs to offer remote check deposit to its advisers.

Prior to the general release of remote check deposit to the adviser community, Fidelity worked with about a dozen firms in a pilot period, covering a wide range of business models and services.

“Natural Progression”

"We see this." Ed O'Brien

“We see this as a natural progression in the mobile space.” Ed O’Brien

“We see this [remote check deposit] as a natural progression in the mobile space,” said Ed O’Brien, head of technology for Fidelity Institutional Wealth Services, adding, “further enhancing our technology as we support the ‘anywhere advisor.'”

But advisers eager to download Fidelity WealthCentral Mobile and start depositing client checks right away with their mobile device will need to be patient.

Enrollment Required

Fidelity does have a qualification process for any adviser interested in becoming eligible to use remote check deposit. Advisers must first complete a remote deposit agreement and update their internal policies and procedures with appropriate steps for remote deposit.

The qualification process can take anywhere from one to six weeks, depending on the environment at the requesting firm. Remote deposit can be used by independent RIAs all the way up to institutional clients who clear under National Financial, which is the reason for such a wide range in implementation time.

“Each adviser is unique, so we want to first make sure we understand their needs and processes to ensure a successful deployment,” said O’Brien.

Deposit Limits

Deposits made through the mobile app are limited to $250,000 per check, and the same $250,000 limit applies to total daily deposits per account, which should cover a significant portion of checks received by advisers.

In general, there are no specific account restrictions for remote check deposit. Any account with deposit privileges, whether it’s brokerage, retirement, college savings, or trust, can accept deposits via mobile devices.

For all the details regarding the updates to WealthCentral Mobile, read the press release from Fidelity Investments.

FPPad Bits and Bytes for October 26

Posted on October 26, 2012 by in Bits & Bytes

Here are this week’s stories of interest:

Fidelity to play midwife to RIAs-in-the-making now that WealthCentral is firmly on its feet from RIABiz.com

[What does a custodian do once they have their “technology part (largely) finished?” According to Mike Durbin, Bob Oros, and David Canter of Fidelity Institutional Wealth Services, the custodian continues to bolt on value-add components to its adviser toolkit, with a nod to expanded practice management, marketing, and valuation and M&A resources.] With nearly all its advisors finally transitioned onto its ambitious new technology platform, WealthCentral, Fidelity Institutional Wealth Services is feeling confident in the foundation it’s provided for advisors, especially the breakaways that have been its bread and butter. Now, the second-largest custodian is ready to offer consulting style services — marketing consultations, strategic planning sessions and M&A facilitating — to help create new RIAs, not just attract breakaways.

Junxure CRM Announces Integration with TD Ameritrade Institutional’s Veo from Junxure.com

[TD Ameritrade Institutional’s Veo® Open Access has been available to third-party vendors since January 2011 (see: TD Ameritrade Institutional’s Veo® Open Access to enhance trading, fee billing, and client on-boarding processes), and currently has over 60 vendors integrated in one from or another. Finally, Junxure CRM is integrated with Veo® Open Access to access client account data held at TD Ameritrade Institutional inside Junxure and manage alerts along with Junxure workflow.] Continuing its reputation as a leader in technology integration for financial advisors, Junxure is excited to offer CRM integration with Veo® Open Access from TD Ameritrade Institutional.

Schwab Performance Technologies Announces Improvements from FA-Mag.com

[Schwab’s OpenView Integrated Office™ offering (say that three times fast!) will now integrate with web-based document management software NetDocuments. It’s a fairly straightforward pairing, as NetDocuments has been closely tied to Salesforce CRM for a number of years now, and because Integrated Office is a Salesforce overlay, dropping in NetDocuments is a no-brainer. According to sources inside Schwab, access to the program is included in the cost of Integrated Office. My last pricing quote from Schwab was $10,000 per year for two seat licenses and up to 150 accounts, which Brian Shenson announced at the T3 Conference earlier this year.

Oh, and PortfolioCenter ™ gets an update on securities management and fee billing modules, plus the PortfolioCenter Hosted product will be rolled out “soon” at a cost of roughly $48/account/year. And I don’t think that price includes any outsource reconciliation services a-la BOSS.] A Charles Schwab & Co. subsidiary that offers technology services for independent financial advisors announced changes today that improve document and portfolio management systems.

Cambridge Launches eSignature Program and New Website for Independent Financial Advisors and Their Clients from HearldOnline.com

[Woah, Cambridge just laid the smack-down on most major custodians. For the longest time, custodians have alluded to the use of esignature technology like DocuSign to facilitate a truly end-to-end paperless process for most forms. Evidently, Cambridge is now offering just that to its reps, all free of charge (or at least, rolled up in Cambridge’s cut of GDC).] Cambridge Investment Research, Inc. (Cambridge) announced it is launching a new eSignature program for use with clients by its independent financial advisors. Partnering with DocuSign, Cambridge is rolling out an electronic signature option compatible with most desktop and mobile devices used by rep-advisors and their clients.

Invesco Unveils Mobile Access to Investment Insights, Product Information and Business Building Ideas with New App for iPad from Invesco.com

[In a trend among investment managers, Invesco now offers an iPad app advisers and investors can use to access news, commentary, product information, and videos. You could access all that from Invesco’s website, but why would you want to when you can curl up on the sofa and browse the app in your downtime? By the way, this app is very well executed. No fluff here. See the demo video below.] Invesco, a leading investment manager, announced today the launch of a free iPad® app, available from the App Store(SM), that will provide on-the-go access for financial intermediaries and investors to essential investing resources.

FPPad Bits and Bytes for June 29

Posted on June 29, 2012 by in Bits & Bytes

While last week was an onslaught of news, this week the flow was reduced to a trickle. Having returned from giving a presentation in San Francisco yesterday, my focus is now on my move to Atlanta in July.

First, be sure to read this month’s Quickview update at Morningstar Advisor, Supercharge Your Conference Calls

Have a great holiday week next week, and now on with this week’s stories of interest:

Schwab Launches Advisor App for the iPhone® from Yahoo! Finance

[Finally, Schwab gets onboard with iOS devices and now has an app for iPhone. But wait: it doesn’t feature trading, it doesn’t have streaming financial news… well, it’s a good version 1.0, but advisers already have more functionality out of the apps from Fidelity (see Fidelity WealthCentral Mobile now available for iPad) and TD Ameritrade Institutional (see Exclusive look at Veo® Mobile app updates for iPad from TD Ameritrade Institutional’s Jon Patullo).] After a successful pilot, Charles Schwab announced today that it will roll out the first version of the new Schwab Advisor Center app for the iPhone. Starting today, independent investment advisors who custody assets with Schwab Advisor Services can download the app to view their clients’ account balances, positions and transactions, allowing them to easily tap into the real-time data they need from Schwab Advisor Center while on the go.

Smarsh Report Reveals Challenges in Oversight of Electronic Communications from Smarsh

[Smarsh knows a lot about compliance and archiving, having a commanding presence in the broker-dealer industry as well as a decent number of independent RIA clients. In this second update to its compliance survey, you can identify the hot topics that concern compliance professionals. Hint: Mobile, social, and website archiving are trouble spots for advisers.]  Smarsh®, the managed service leader in secure, innovative and reliable email archiving and compliance solutions, today released its second annual Electronic Communications Compliance Survey report, revealing the findings of a survey of compliance professionals in the financial services industry.

Video Spotlight: Fidelity Institutional head of technology Ed O’Brien on WealthCentral enhancements and mobile apps

Posted on April 4, 2012 by in Video Spotlight

Today’s video spotlight features a discussion with Ed O’Brien, Senior Vice President and head of technology for Fidelity Institutional Wealth Services.

O’Brien starts off with an update of the WealthCentral platform and the latest enhancements added by the company, addresses mobile apps and how advisers have adopted new interactivity, and finishes with e-signature options available for Fidelity’s partners.

(click here to view on YouTube)

Fidelity WealthCentral Mobile now available for iPad

Posted on December 19, 2011 by in Technology

In February this year, Fidelity released its WealthCentral Mobile app for iPhone and iPod touch. Ever since, advisers have been eager for an iPad app that fully utilizes the larger screen of the popular tablet.

Today, the Fidelity WealthCentral app is now available for iPad.

Click here to view the app in the Apple app store.

You can view several screenshots of the app’s features in the store listing.

FPPad Bits and Bytes for October 7

Posted on October 7, 2011 by in Bits & Bytes

Thank you, Steve.

. . .

I’ve had a relatively quiet week this week before I hit the conference circuit once again. Over the next several weeks, I’ll be presenting at CabinetNG Collaborate 2011, NAPFA Practice Management & Investments, and Schwab IMPACT 2011. See all the details on my speaking page.

Now on to this week’s stories of interest:

I missed last week’s post for Morningstar Advisor, Fast-Track Your CRM Selection. If you custody with TD Ameritrade, you might find this CRM screening tool highly useful.

Fidelity launches new salvo in custodian technology “war” from InvestmentNews.com

[I had the privilege of presenting at Fidelity’s Technology In Practice event last week at the custodian’s headquarters in Boston. Davis Janowski attended and provides a great review of the takeaways advisors learned from the event.] Last Tuesday, Fidelity brought out the big guns at its Technology in Practice day held at the company’s hands-on research think tank in Boston.

Is Financial Planning A “Set It And Forget It” Process? from Blueleaf.com

[My latest contribution for Blueleaf highlights the increasing options advisors have for account aggregation, but once client data is consolidated, do advisors do anything useful with it?] Creating an initial plan is essential to identify things your clients can do to best meet their goals and objectives right now. But what many advisors fail to do is proactively review the plan according to new data collected as time goes on.

Also, the folks over at Arkovi launched a brand new resource center with terrific information for advisors looking to add social media to their toolkit. Click here to visit the Arkovi Resource Center (free account registration required).

Finally, if you’re interested in attending the T3 Conference being held in our backyard in Dallas, registration is now open. The conference runs from February 16 to 18 and discounted early bird registration ($275) ends October 31. Click to register: http://t32012.eventbrite.com/

FPPad Bits and Bytes for September 30

Posted on September 30, 2011 by in Bits & Bytes

I’ve been on the road Monday through Thursday, sharing information on how advisors can use transformative technology in their businesses today. Despite my travel, I am still keeping you informed on the top stories in tech this week.

Here are this week’s stories of interest:

Orion Updates Advisor Desktop for RIAs from AdvisorOne.com

[Orion is in the news again, this time announcing updates to its rebalancing tool to provide household-level management.] Orion Advisor Services unveiled the latest release for it Advisor Desktop portfolio management suite for RIAs on Monday with new features designed to make it easier for advisors using the primary database management tool to rebalance their clients’ portfolios and create tax efficient strategies at the household level.

Fidelity is set to add Envestnet, Redtail, Morningstar, AppCrown and Salesforce to WealthCentral from RIABiz.com

[If you’re a major custodian, you have technology news to share leading up to November. Case in point: Fidelity announces key integrations for its advisors.] As part of an accelerating arms race among RIA custodians, Fidelity Investments has more than doubled — to 11 from five — the number of vendors it plans to invest in integrating as part of its WealthCentral platform.

Trust Company of America is giving RIAs more weapons for free-wheeling from RIABiz.com

[Trust Co. of America announced its Liberty mobile platform two weeks ago. Hear from affiliated advisors on the benefits they see in the system.] Advisors currently using the product say that it takes the use of a mobile platform to a new level because everything that can be seen on a PC can be seen on a smart phone or tablet in the exact same configuration.

Advisor Software Debuts goalGetter App for iPad from Financial-Planning.com

[Today, if you don’t have a solution for mobile devices, iPad in particular, you might as well go back to the drawing board with your strategy. Here’s another iPad app for advisers from Advisor Software.] Advisor Software, a provider of wealth management applications for financial advisors, announced that its goalGetter financial planning application for the iPad is now available for free download from Apple’s App Store.