Tag Archives: Betterment

FPPad Bits and Bytes for February 20

Posted on February 20, 2015 by in Bits & Bytes

On today’s broadcast, I have explosive news from eMoney, Riskalyze, Betterment, Schwab and Orion.

So buckle your seat belt, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

itegria - providing a 360-degree, comprehensive approach to financial advisor IT needs

In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.

Here are the links to this week’s top stories:

eMoney Reveals New emX Select Dashboard At 2015 T3 Conference from WealthManagement.com

[Now you probably know that the Super Bowl of advisor technology, a.k.a. the T3 conference, was held in Dallas last week. By last count, there were over 40 press releases made at the event, but since this is just a five minute show, here are my picks for the most important stories.

First up is eMoney Advisor, as their CEO Edmund Walters took the stage with no slide deck, no apologies, and proceeded to shock the audience with a preview of emX Select, completed by a video filled with explosions.

Awesome, right?!? On everyone’s mind was the Fidelity acquisition, so Walters told the packed ballroom eMoney “had to sell” because “this tech is expensive” and he wants to “kick the crap out of the B2C” robo advisors (implosion!).

I told you, ! No apologies.

From what I’ve seen so far, emX Select resembles the Veo One™ dashboard recently announced by TD Ameritrade Institutional (you did watch my Veo One coverage, right?) but eMoney aims to have 28 integrations by September, which beats the 11 integrations planned for Veo One, one of which includes eMoney Advisor. Interesting!] On Friday at the 2015 T3 Conference in Dallas, eMoney Advisor, recently acquired by Fidelity for $250 million, gave advisors the first look at its new emX Select platform.

CLS Investments and Riskalyze Join Forces to Launch Autopilot, Arming Advisors With the Digital Tools Needed to Neutralize Robo-Threat from Riskalzye, and

Riskalyze Reinvents the Client Meeting from Riskalyze

[Next up is Riskalyze, as CEO Aaron Klein announced a new partnership with Omaha-based CLS Investments to provide an end-to-end online investment service called Autopilot. At a high level, Autopilot is similar to Betterment Institutional, Upside, JemStep and others where clients answer an online questionnaire and can then invest directly in a recommended portfolio allocation based on their answers.

Klein also demonstrated a new tool called Meetings, a simple way advisors can conduct screen sharing with remote clients without exposing private data, embarrassing cat videos, or the random Godzilla attack (woah!) that might pop up on an advisor’s screen. Meetings comes out February 23rd, so make sure you give it a try.] Autopilot Will Offer Automated Asset Management and Risk Measurement, Embedded Into an Advisory Firm’s Existing Website.

Betterment Valued At Nearly $500 Million In New Round from the Wall St. Journal

[And let’s crush this broadcast (woah!) with a quick roundup of other news: Betterment just raised another $60 million in venture capital for a total of $105 million. What are they going to do with the cash? Betterment CEO Jon Stein says they’re going to refine algorithms to answer questions like “Am I saving enough relative to my goals?” Warning: financial planning algorithms ahead!] New York-based Betterment is closing a new $60 million round, the company is set to announce on Thursday.

Schwab tells the SEC its robo-advisor has a 30 basis-point fee and big-time cash allocations held by Schwab Bank from RIABiz.com, and

Schwab Wealth Investment Advisory, Inc. Schwab Intelligent Portfolios™ Disclosure Brochure from SEC.gov

[Schwab’s Form ADV for their Intelligent Portfolios robo-solution revealed the service is “technically” free, but they will use client cash, aka the “sweep allocation” for Schwab Bank activity where Schwab earns income on the spread, so Intelligent Portfolios discloses that most strategies maintain a higher sweep allocation than other providers designed to fully invest client cash. But hey, it’s “free” and consumers LOVE free!] The Charles Schwab Corp. will charge a fee of 30 basis points to clients of its robo-advisor, but those investors will not pay it out of pocket because Schwab affiliates will reimburse the client behind the scenes, according to SEC documents relating to Schwab Intelligent Portfolios.

TA Associates to acquire majority interest in NorthStar from Orion Advisor Services

[And finally, private equity firm TA Associates recently signed an agreement to acquire a majority interest in NorthStar Financial Services Group, the parent company of Orion Advisor Services, CLS Investments, Gemini Fund Services and six other sister companies. So you’ve been asking me, is this good or bad, specifically for Orion. I believe it’s good, and here’s why: Orion has a strong track record of growth, Orion’s leadership will remain in place, the company remains privately held, and now there’s extra cash available for strategic opportunities.] TA Associates, a leading global growth private equity firm, today announced it has signed a definitive agreement to acquire a majority interest in NorthStar Financial Services Group, LLC, and its nine subsidiary wealth management industry service providers.

 Here are stories that didn’t make this week’s broadcast:

Advicent Unveils Narrator™, a Tool for Advisors to Fight Commoditization, at T3 Conference from Advicent.com

Advicent Solutions announced at the 2015 T3 (Technology Tools for Today) Conference at the Hilton Anatole in Dallas, Texas, that it is launching a new product for the North American market—the Narrator™ application builder. The product is available to buy immediately.

Watch FPPad Bits and Bytes for February 20, 2015

Watch FPPad Bits and Bytes for February 20, 2015

The Best Financial Advisor Technology of 2014

Posted on December 19, 2014 by in Bits & Bytes

Welcome to this special edition of FPPad Bits and Bytes, the Best Tech of 2014! On today’s broadcast, this is my last show of the year, meaning it’s time to review the top technology news from the last 12 months that matters to your business. That’s right, it’s time for my Best Tech of 2014 awards.

So get ready, FPPad Bits and Bytes begins now.

(Watch the Best Tech of 2014 on YouTube)

Today’s episode is brought to you by ITEGRIA, providers of complete outsourced technology support, security, infrastructure and IT solutions exclusively for RIAs.

itegria - providing a 360-degree, comprehensive approach to financial advisor IT needs

In their new book titled Red Flags, you’ll learn how to protect your firm from cyber-attacks, disasters, and IT compliance risks. Learn more about the Red Flags book by visiting fppad.com/itegria.

This week’s episode is all about my picks for the Best Technology of 2014. This is my fifth year highlighting top technology for financial advisors and wealth managers, and as always, I break down award winners into three categories: the best back office technology, the best client-facing technology, and the best overall innovation of the year.

Best Back-Office Technology

So let’s begin with the Best Back-Office Technology award winner, which is a product or service that boosts the overall efficiency and productivity of your back office and makes a direct impact to your bottom line.

The Best Back-Office Technology of 2014 award goes to (drumroll please) the Motif Advisor Platform.

Unveiled at Finovate Spring 2014 where it won Best of Show, the Motif Advisor Platform is a solution you can use to build, manage and rebalance your own motifs on behalf of clients. You can combine up to 30 stocks and ETFs into your own custom motif and trade the entire strategy for one flat fee.

Pricing for the Motif Advisor Platform starts at $20 per month per customer, so the Motif Advisor Platform takes top honors this year because it helps you be much more efficient when managing custom portfolios AND it saves your clients money in transaction fees that might normally be charged for trading individual securities and ETFs.

Honorable mention in this category goes to Riskalyze, for its enterprise Compliance Cloud risk-monitoring solution, and the TD Ameritrade Institutional Veo Open Access Dashboard, consolidating dozens of technology integrations into one highly-functional web-based screen.

Best Client-Facing Technology

Next up is the award for the Best Client-Facing Technology. Now the winner in this category must significantly enhance the client-facing elements of your business and facilitate your interactions with clients. Clients benefit from improved personalized service as well as an increased level of convenience when using such technology.

I think all of you will agree that the growth of online investment services has really upped the ante when it comes to the client-facing elements of your technology. So it’s no surprise that the winner in this category is part of the online investment providers, but for me, one of them just barely edged out the others in taking top honors.

This year’s Best Client-Facing Technology award goes to (wait for it) Betterment Institutional.

But like I said, Betterment Institutional just barely edged out the other solutions built for advisors like Guide Financial, Jemstep Advisor Pro, Upside Advisor, Oranj, Wealth Access and several more. Why?

Because Betterment has a solid track record on the consumer side with over 50,000 customers, plus it has the advantage of having Steve Lockshin providing direction for the company based on his experience in the independent advisor market with Fortigent and AdvicePeriod.

Now don’t get me wrong, I think the other advisor-focused solutions have an equal shot at significant growth in this space, which didn’t make the award selection process any easier. But the good news for you is that you have a number of choices in this low-cost online investment category when you’re ready to add this offering to your business model.

Honorable mention here goes to Estate Assist for its online safe deposit box that helps clients manage their growing digital assets.

Innovation of the Year

And finally, the third category in my annual Best Technology of 2014 awards is the Innovation of the Year. This award goes to a product or service that introduces a new business practice or service experience to your business. This innovative tool should transform the way you interact with clients, enhance your overall efficiency, or even enable the delivery of new services not possible or practical in the past.

The award for Innovation of the year goes to (thank you) Engage, from Orion Advisor Services.

Out of all the new products we’ve seen in 2014, Engage is one of those solutions that I feel breaks new ground.

It begins with videos you create to communicate with clients, which you really should think about doing in 2015, but what Engage allows you to do it customize the video content you send to clients in an automated fashion.

Engage integrates performance data from Orion, graphic elements from MoneyGuidePro, and calendar scheduling from Redtail CRM, and embeds the information directly in your videos. So you only need to record one video, but Engage makes it seem like you created hundreds of videos, each with graphics and information specific to your clients.

It’s pretty cool stuff, and that’s a technical term, and a little ahead of its time, as a lot of you just aren’t ready to communicate with clients using video, which is why I feel Engage from Orion deserves to be recognized for its innovation this year.

Closing out this year’s award is an honorable mention to Gladstone Associates for their new streamlined business valuation toolkit that uses technology integrations to efficiently gather data about your business.

Your Feedback

So what do you think about my choices for Best Tech of 2014? Did I make the right choices, or did I completely blow it?

You’ve got to let me know! Leave a comment below, send me a message on Twitter using @billwinterberg, or leave a comment on the FPPad YouTube channel.

Thank you so much for being a part of the FPPad community throughout 2014, and I wish you all the best in 2015!

 

Watch my broadcast on the Best Tech of 2014 for financial advisors

Watch my broadcast on the Best Tech of 2014 for financial advisors

FPPad Bits and Bytes for October 17

Posted on October 17, 2014 by in Bits & Bytes

On today’s broadcast, Betterment Institutional releases its online investment solution for advisors. Will the industry rush to adopt this new digital solution for emerging clients? The SEC admits it doesn’t know where its laptops are. Could you be at risk of making the same mistakes committed by this industry watchdog? And, hackers claim to have stolen millions of passwords from Dropbox. Find out what you should be doing right now to protect the information you store online.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM: Simple, social, and collaborative CRM for financial advisors.

Wealthbox-Amber620

If you’re considering switching your CRM, connect with Amber from Team Wealthbox to get a personal demo at Wealthbox.com.

Here are the links to this week’s top stories:

Robo advisor Betterment works with Fidelity in RIA push from CNBC

[This week’s top story highlights Betterment Institutional, who this week announced the official release of an advisor-friendly version of its popular direct-to-consumer service that currently manages over $600 million in customer assets.

No doubt influenced by the guidance and financial investments from Steve Lockshin and Marty Bicknell, Betterment Institutional allows advisors to white label the Betterment platform and offer it to all clients for a cost of 25 basis points per year. Advisors can charge an additional fee if they so choose.

In addition, Fidelity Institutional Wealth Services announced that the company will include Betterment Institutional among a list of practice management resources it offers to advisors. But the use of Betterment Institutional is not exclusive to Fidelity, so whatever your custodial affiliation is today, you can begin to use Betterment Institutional if you’re seeking a low-cost automated investment solution for your emerging clients.

Betterment Institutional joins Upside Advisor, Guide Financial, JemStep and a few others as an advisor-friendly automated investment solution, and you’ll want to stay tuned for news following the Schwab IMPACT conference, as details on that custodian’s much anticipated free investment platform should be made public.] If you can’t beat the robots, join them. That’s what Betterment—the ultra-low cost, computer-driven personal portfolio service—hopes financial professionals will do with its new institutionally focused “robo-advisor” offering.

Missing SEC laptops risk release of nonpublic information, inspector says from Marketwatch

[Next up is an embarrassing revelation from the Securities and Exchange Commission, as the industry watchdog admitted that somewhere between 24 and 202 laptops were unaccounted for, opening up the risk that private, nonpublic information could be exposed. Is this when I should do a forehead slap?

Alright, so the SEC has its own data security issues to deal with, but I want to take a moment to challenge you about how you’re keeping your business and client information safe. Do you use full disk encryption on the laptops you use for work? You should.

Windows 8.1 Pro and Enterprise offers BitLocker drive encryption for free, and if you use Mac, FileVault 2 disk encryption is built right in to the operating system. All you need to do is turn the feature on and protect your laptop with a strong login password.

And don’t forget about your mobile devices. Every device you use should be protected with a login passcode, the longer the better, and in most cases, requiring a passcode automatically enables device encryption.] The inspector-general of the Securities and Exchange Commission said in a report that there’s at least 24 and as many as 202 laptops that are not accounted for, which risks the release of sensitive, nonpublic information.

Dropbox says it wasn’t hacked. But that doesn’t help users whose information was leaked from The Washington Post

[And finally, Dropbox made headlines this week as reports circulated that hackers claimed to have accessed over 7 million usernames and passwords to the popular online file storage service. Dropbox insists that its systems were not hacked, but rather the login credentials were obtained from unrelated companies and services.

Once again, it’s critical that you follow good online account protection practices: Use a unique password for each website, activate multi-factor authentication where possible, and consider managing login credentials in a reputable password management service like LastPass, 1Password, Meldium, and more.] Dropbox was the latest company under the gun on security, when a link on reddit surfaced a claim that hackers have nearly 7 million usernames — plus their passwords — from the storage service on Monday.

Here are the stories that didn’t make this week’s broadcast:

Canva Launches iPad App to Bring Amazingly Simple Design to Your Fingertips at Canva.com

We’re very excited to today announce the launch of the Canva app for iPad.

 

Watch FPPad Bits and Bytes for October 17, 2014

Watch FPPad Bits and Bytes for October 17, 2014

Betterment Institutional launches for financial advisers

Posted on October 15, 2014 by in Technology

Betterment InstitutionalBetterment gives financial advisers access to its popular low-cost, automated online investment solution

FPPad Quick Take:

  • Financial advisers can now offer Betterment Institutional as a white-labeled low-cost online investment service to emerging clients.
  • Betterment Institutional charges 25 basis points a year, advisers can charge an additional fee if they wish
  • Fidelity Institutional Wealth Services will list Betterment Institutional as a practice management solution in its list of resources for advisers

Betterment, a popular automated online investment service, today announced the expansion of its technology for use by financial advisers and an inclusion among Fidelity Institutional Wealth Services practice management solutions.

Betterment for Advisers

Betterment Institutional is an expansion of the startup’s popular online investment service built for retail investors. As of June
10, 2014, Betterment reported $613,372,319 in assets under management in its regulatory filings.

According to Nick Gavronsky, product manager for Betterment, the company’s new offering allows financial advisers to white label the Betterment Institutional offering and brand it for their own business. Advisers using Betterment Institutional will receive a website hosted by Betterment that investors can use to create accounts, view statements and engage with an adviser.

Initially, end clients using Betterment Institutional will use the company’s Android and iOS mobile apps as they exist today, but adviser-branded apps are anticipated to be phased in as the offering matures, Gavronsky said.

Low Cost Investments

Betterment Institutional will allow financial advisers to set their own fee schedule for clients who choose to use the service. Betterment collects an annual fee of 25 basis points (0.25%) from accounts on the Institutional platform, and any additional fees above that amount are paid to the adviser.

Just as with the retail Betterment offering, accounts are held by Betterment LLC, an SEC Registered Investment Adviser, and securities transactions are cleared through Apex Clearing Corporation.

Custom Models Welcome

Investors using Betterment’s retail offering are familiar with the standard asset allocation models the company’s algorithms select for clients based on their answers to a risk tolerance questionnaire.

Betterment Institutional offers the same investment allocation models to financial adviser clients, but the company also permits advisers to create their own custom models.

Again, the same technology that powers the default models in Betterment’s retail platform is available to custom investment models created by advisers, Gavronsky said in an interview.

In addition, investors who have $50,000 or more managed with Betterment Institutional have access to the same Tax Loss Harvesting+™ feature found on the retail Betterment platform. Tax Loss Harvesting+™ is an automated, daily account rebalancing feature.

Fidelity Touts Practice Management

Also noteworthy in the Betterment Institutional announcement is the recognition that Fidelity Institutional Wealth Services, providing custody services to nearly 3,000 RIAs, now includes Betterment Institutional as one of the practice management solutions Institutional Wealth Services offers to its RIA clients and prospects, according to Erica Birke, vice president of communications and corporate affairs for Fidelity Institutional.

“Fidelity Institutional Wealth Services and Betterment share an interest in helping advisors realize that digital advice should not be perceived as a threat, but rather an opportunity to evolve their engagement models to better attract new business segments, particularly the emerging affluent, a segment that many advisory firms have historically under-served or not served at all,” wrote Birke in an email.

Fidelity does not have exclusivity over the Betterment Institutional offering to advisers; any adviser is free to engage Betterment Institutional as he or she wishes.

Financial Adviser Value

Betterment Institutional joins Upside Advisor and Guide Financial in an effort to provide a low-cost automated investment solution to  financial advisers.

Upside Advisor recently made headlines by powering Liftoff, the low-cost investment solutions offered by high profile New York RIA Ritholtz Wealth Management. Liftoff offers a similar model portfolio management service for an annual fee of 40 basis points (0.40%).

FPPad Bits and Bytes for October 10

Posted on October 10, 2014 by in Bits & Bytes

On today’s broadcast, Schwab and Google drop hints about their online investment services. See how this crowded market is about to become a little bit more cozy. Digital estate planning for your clients is becoming more important than ever. Find out which new solution will help your clients plan for their digital assets. And, Bob Veres gets me fired up about the use of social media in your business. You’ve been warned, prepare for a storm off!

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Envestnet | Tamarac, the provider of Tamarac Advisor Xi, a web-based portfolio and client management platform that uniquely integrates portfolio management, reporting, monitoring, rebalancing, and trading with a client portal and enterprise level CRM.

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Find out more about Advisor Xi and download their latest white paper on best practices for technology evaluation and implementation by visiting fppad.com/tamarac

Here are the links to this week’s top stories:

Exclusive: Schwab ready to unveil free ‘robo-broker’ service from Reuters, and

Google study heightens fund industry peers from Financial Times (subscription required) or Google Looks to Enter Financial Industry from NBC Bay Area, or Google will likely re-invent the industry rather than play in the existing sandbox from Valuewalk

[This week’s top story covers *two more* announcements in the online investment algorithm space. You did watch last week’s episode, didn’t you? So first up is Charles Schwab who, according to a Reuters article, is developing its own automated investing service for use by you, the financial advisor, to attract emerging clients with a low-cost solution. How low cost you ask? Rumors indicate the service will be free, not including the four to 19 basis points charged by Schwab’s ETFs used in the platform.

And on the heels of Schwab’s news, Google hinted that the company is exploring its own entry into the investment management business. Financial Times first reported that Google commissioned a research report back in September on entering the asset management industry, which trigged a wave of industry speculation that gained a lot of momentum this week.

So let’s take a step back for a moment. Schwab has over 7 million investor accounts with over $1trillion in assets under management and Google has over one billion users across their various online services and mobile devices.

Collectively, the online investment providers have somewhere around $3 billion in assets under management (that’s 3 tenths of a percent of Schwab!) and less than 100,000 users (that’s one one-hundredth of a percent of Google!). Are the disruptors about to be disrupted? I don’t know, you tell me, and it all depends on whom you ask.] Charles Schwab Corp. is weeks away from introducing an automated investing service aimed at winning business from novice investors it does not currently serve, company officials told Reuters.

Estate Assist Wants To Provide Estate Planning For The Social Media Age from TechCrunch

[Next up is an announcement of a new service called Estate Assist, an online safe deposit box, if you will, that stores information about digital assets and shares that information with trusted recipients after a user passes away.

Identifying and managing your clients’ digital assets is probably not a part of your current service model, partly because there really haven’t been any decent solutions out there you can use that are better than using plain old spreadsheets. But with the introduction of Estate Assist, I think it’s time you consider including digital asset management services. Look at my YouTube channel or my email newsletter as an example: if I got hit by a bus <pause>, how will my spouse and beneficiaries access these assets?

In addition to Estate Assist, I think you should look into similar services from PrincipledHeart.com, created by CFP® practitioner William Bisset, as well the data inheritance feature from SecureSafe.] Estate Assist, launches out of beta today. Its aim is to help you store all your online passwords, social media accounts, digital health records, bank info and other paperwork.

The Five Biggest Ways Your Practice Needs to Change from Advisor Perspectives

[And finally, this week’s episode wraps up with industry commentary from Bob Veres, as he identifies the biggest ways your business needs to change in a recent Advisor Perspectives column. Now Veres says “pundits and journalists” say you need to make radical transformations, but they don’t give you any specifics. I hope he’s not talking about me, because I try to load these broadcasts you’re watching with tons of resources you should have on your radar. But I digress.

Veres mentions a number of what he calls “genuine evolutionary trends” which are all enlightening in their own way, but buried down at the bottom of his column, he says he suspects that “social media is going to be the least productive in terms of generating business for your firm.”

Really? Now to his credit, Veres says you should play to your strengths, and if social media isn’t one of them, it’s ok.

Well, I think that attitude was valid 20 years ago before it was possible to find out just about anything about anyone online using a quick Google search.

Just look at this broadcast. Complete strangers are watching it, they’re getting consistent value from it, and if they meet me in person at a conference, they say they feel like they already know me. So to say it’s the “least productive” way to generate business.. that’s it, I’m done.] Pundits and journalists make their living telling you that our profession is in a period of rapid evolutionary transition, and exhort you to be open to radical transformation. What you don’t hear in these messages are the specifics.

Here are the stories that didn’t make this week’s broadcast:

Watch all of the videos from Finovate Fall 2014 presentations

Mobile Dossier Startup Refresh Finds A Revenue Model With Its Salesforce App from TechCrunch

Refresh, the mobile tool for making you smarter at meetings, is now positioning itself to help sales teams be smarter about their clients and potential clients. To do that, the company has created a new product for Salesforce’s AppExchange that will allow users to access detailed information about the people in their professional network.

 

Watch FPPad Bits and Bytes for October 10, 2014

Watch FPPad Bits and Bytes for October 10, 2014

 

FPPad Bits and Bytes for October 3

Posted on October 3, 2014 by in Bits & Bytes

On today’s broadcast, Upside Advisor teams up with a high-profile RIA. Will this partnership do anything to slow the growth of the $(!#-advisers? Redtail CRM previews the new version of its popular CRM. Will the design and feature changes be enough to attract advisors that are using aging systems? And, broker-dealers aren’t turning a blind eye to technology. Find out which firms are investing heavily to boost the efficiency of their representatives.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Version 1.6 is now available featuring automated workflows, templates for routine processes, and progress updates all on one screen!

Wealthbox CRM

Sign up for a free trial of Wealthbox today by visiting fppad.com/wealthbox

Here are the links to this week’s top stories:

Upside Powers Ritholtz Wealth Management’s New Digital Offering, Called Liftoff from Upside Advisor

[First up this week is an announcement from Ritholtz Wealth Management, the New York RIA headed by The Big Picture blogger Barry Ritholtz and Josh Brown, aka The Reformed Broker, who released a new web-based offering to emerging clients called Liftoff. Liftoff is a white-labeled version of the $(!#-adviser solution, uh, ok, online investment solution from Upside Advisor, which I introduced to you back in episode 136.

For around 40 basis points, Liftoff provides automated asset allocation recommendations to clients who want to get started with investing, but don’t yet have enough assets to qualify for a one-on-one relationship with Ritholtz’s advisors. Upside Advisor is just the latest $(!#-adviser, oh, right, online investment provider to join this space, as they’re going up against competing solutions like Wealthfront, Personal Capital, Betterment, Learnvest, Guide Financial, JemStep, Orion Discover; I can’t keep them all straight!

So today you’re faced with a choice: will you sit on the sidelines to see how these low-cost automated solutions play out, or will you partner with a low-cost provider to offer an investment solution for your emerging clients?] Upside, a technology company providing a digital advisor platform to investment advisors, today announced a new partnership with Ritholtz Wealth Management (RWM).

Tech Review: Redtail’s New Edition from Financial Planning

[Next up is a review of Redtail CRM and its third major product update to its software called Project Tailwag. In his October column for Financial Planning magazine, Joel Bruckenstein gives a very favorable review of the redesign and feature enhancements to the industry’s most widely used CRM.

Users will soon have access to a clean, flat design that’s easier to use, and it’s also responsive, as it adjusts to screens of any size from desktops to smartphones. Contact records feature a timeline of client interactions, and important details like contact information and activities and workflows are just a single click away.

Whether you use Redtail CRM or an alternative solution such as Junxure, Salesforce, Wealthbox, and others, these are the types of features and functionality you’re going to need if you expect to cultivate meaningful relationships with clients and differentiate yourself from the $(!#-advisers, uh, I mean, online investment providers.] Redtail Technology just released a major upgrade to its popular CRM application. Dubbed Project Tailwag, this version of Redtail — only the third upgrade in the company’s 12-year history — offers a host of new enhancements.

Racing Ahead from Financial Advisor

[And finally, Joel Bruckenstien once again wraps up this week’s top stories with a technology update from the nation’s leading broker-dealers firms. In his column for Financial Advisor magazine, Bruckenstein highlights LPL Financial’s announcement of ClientWorks, the successor to the existing BranchNet platform that I covered in episode 137, an updated portfolio reporting solution and Client Center dashboard from Raymond James, updates to Commonwealth Financial Network’s Client Household 360 Dashboard and Practice360 business dashboard, and the AIG Advisor Group’s pending release of a mobile version of Salesforce and with integrated Salesforce work flows.

Clearly these broker-dealer firms are investing heavily in technology to boost the capabilities of their representatives, especially as they face increasing competition from all of the $(!#-adviser, ugh, online solutions out there.] The pace of technological innovation has never been greater. Independent broker-dealer firms continue to invest to keep up with the competition, offering advisors and end clients a better experience.

Here are the stories that didn’t make this week’s broadcast:

Risk Tool Smackdown: FinaMetrica vs. Riskalyze from Financial Planning

I tested myself using two of the more popular risk tolerance instruments: Riskalyze and FinaMetrica.

Smarsh Introduces Enhanced Archiving Support for Instagram from BusinessWire

Smarsh®, the leading provider of hosted archiving solutions for compliance and e-discovery, today announced the Smarsh Archiving Platform now offers enhanced support for Instagram.

Personal Capital integrates Zillow home estimates from Personal Capital

For those of you with property, Personal Capital has come out with a great new feature that will help you keep track of your real estate investments with Zillow.

 

 

Watch FPPad Bits and Bytes for October 3, 2014

Watch FPPad Bits and Bytes for October 3, 2014

FPPad Bits and Bytes for June 20

Posted on June 20, 2014 by in Bits & Bytes

On today’s broadcast, Apple previews new features in its mobile and desktop operating systems. Will they be enough to wean advisors away from Microsoft? Betterment launches a new tax loss harvesting algorithm. How much potential additional return can this service add to client portfolios? And, if you just can’t get enough of real-time stock and economic data, then you need to check out the new Dashboard from YCharts.

So get ready, FPPad Bits and Bytes begins now.

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Don’t waste another warm summer evening reading your CRM’s user manual.

Wealthbox CRM

Instead, turn on simplicity, tune in to Wealthbox, and drop out of CRM school with Wealthbox’s outrageously simple CRM. Get a free trial today by visiting fppad.com/wealthbox

Here are the links to this week’s top stories:

Preview iOS 8 from Apple, and

Preview OS X Yosemite from Apple

[This week’s top story highlights Apple’s announcements at its 2014 World Wide Developers Conference held in San Francisco. The company introduced a ton of new features coming in iOS 8 and OS X Yosemite later this fall, but here are ones that are most relevant to financial advisors.

First, iCloud Drive was introduced as Apple’s answer to popular cloud document synchronization services like Dropbox, Box, and ShareFile. You’ll soon be able to synchronize all kinds of files, not just Pages, Numbers, and Keynote documents, to the iCloud service, but iCloud Drive’s sharing features are not as robust as other providers. While you can share individual files from iCloud using a unique URL, you can’t sync entire folders of documents with other iCloud users.

Second, an update to the iOS keyboard includes predictive text that will suggest contextually appropriate words and phrases to significantly speed up your replies while responding on your device. Hopefully this will put an end to your pithy text message lingo!

Third, security gets a boost as data stored in the Calendar, Contacts, Reminders, Notes, and Messages apps first requires a passcode for access any time the phone is rebooted.

And fourth, iOS 8 will allow you to mirror your device’s screen directly to an Apple TV without joining a WiFi network. This peer-to-peer AirPlay connection is perfect for the times you want to mirror your iPad screen to a TV, but don’t have access to a WiFi network at a client’s home or at a conference hotel. Try doing that with a Chromecast! 

On the OS X Yosemite side, advisors should enjoy the flexibility to make and receive phone calls from your computer using your iPhone, a supercharged Spotlight app that offers search results from Wikipedia, Bing, Maps, and more, and a clever Handoff feature to synchronize your work in progress between your Mac and your iOS devices.]

Betterment Introduces Tax Loss Harvesting+™ from Betterment.com, and

White Paper: Tax Loss Harvesting+™

[Next up is news from Betterment, the online algorithm-powered investment service, which just announced the introduction of Tax Loss Harvesting Plus™.

In a very detailed white paper, Betterment identified how its Tax Loss Harvesting Plus service would have generated an additional 0.77 percent annualized after-tax return over 13 years of backtested data. But as I read through the discussion of navigating wash sale rules and Betterment’s Parallel Position Management strategy, I couldn’t help but think that managing such nuances of tax loss harvesting can potentially turn in to a full-time job for advisors, especially those who employ active strategies with individual equities and ETFs.

I reached out to Jon Stein, Betterment founder and CEO, and he confirmed that the Tax Loss Harvesting Plus™ service will be available in the Betterment Institutional platform that will be introduced to financial advisors in the near future. So now you’re faced with a yet another decision: will you continue to manage time-consuming tax loss harvesting strategies with in-house technology, or outsource this service once Betterment’s Institutional offering becomes available?] Tax Loss Harvesting+ can reduce your tax exposure better than other automated harvesting tools. Every transaction, both customer and system initiated, is executed in a tax-efficient way.

YCharts Dashboard from YCharts.com

[And wrapping up this week’s broadcast is news from YCharts, a research and charting provider to a variety of financial institutions. In response to overwhelming feedback, YCharts introduced a new Dashboard application that allows users to build their own customs screens with all sorts of analytical tools.

If you live and breathe charts, watch lists, and economic indicators but don’t want to pay the high price for a Bloomberg terminal, YCharts lets you view data on US and Canadian equites, ETFs, ADRs and over 400,000 economic indicators. Shawn Carpenter, YCharts co-founder and CEO, also told me that the next wave of data updates to YCharts will include mutual funds.] The Dashboard is all about you: Which companies you want to see. Which indicators you want to follow. Which indices matter to your investing process. Set it up once, and it will be with you for the rest of your investing career.

Here are the links to stories that didn’t make this week’s broadcast:

Cybersecurity firm says large hedge fund attacked from CNBC.com

In an audacious and sophisticated attack, cybercriminals acting in late 2013 installed a malicious computer program on the servers of a large hedge fund, crippling its high-speed trading strategy and sending information about its trades to unknown offsite computers, CNBC has learned.

RegEd Launches Enterprise Risk Control Center

RegEd, a leading provider of technology solutions for compliance and risk management for the financial services industry, announced today the launch of RegEd SCORE™ Risk Control Center, the industry’s first analytics-driven solution that brings together critical compliance and business data to enable Broker-Dealers to identify and manage behavioral and sales practice risk among their registered population.

A Guide to RIA CRM Software for Investment Adviser Firms of all Sizes from RIAinaBox.com

Using data from our recent 2014 RIA Systems and Operations Survey along with other industry observations, we wanted to provide some guidance when it comes to selecting the right CRM software tool for your advisory firm.

 

Watch FPPad Bits and Bytes for June 20, 2014

Watch FPPad Bits and Bytes for June 20, 2014

FPPad Bits and Bytes for April 11

Posted on April 11, 2014 by in Bits & Bytes

On today’s broadcast, a serious security flaw impacts two-thirds of the Internet. How this may affect the information you store online. Betterment announces the launch of an Institutional platform. Will they start winning turnkey asset management business from advisors? And learn how a new integration between Redtail and Riskalyze will help you monitor client portfolios to keep them in line with your client’s risk tolerance.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Wealthbox CRM. Wealthbox is collaborative, social, and outrageously simple CRM for financial advisors.

Wealthbox CRM

Sign up for a free trial today by visiting fppad.com/wealthbox

Here are the links to this week’s top stories:

Here’s everything you need to know about the Heartbleed web security flaw from Gigaom, and

The Heartbleed FAQ for financial advisers from FPPad

[Leading off this week’s broadcast is news of a critical security flaw in a web browser encryption standard called OpenSSL, in use by an estimated two-thirds of all the servers connected to the Internet.

To summarize, the flaw, called “Heartbleed,” allows an attacker to use messages called “heartbeats” to trick a server into passing along sensitive information from its memory, which could include account passwords or the server’s private encryption keys. When hackers get access to that information, really bad things can happen.

So what can you do in response to the Heartbleed vulnerability? In all honesty, not too much. Assume the worst-case scenario, that an attacker has compromised your online passwords, so consider updating your passwords for affected websites to one that’s longer and more difficult to crack. You should also activate multi-factor authentication for any service where it is supported.] Researchers have discovered a serious flaw known as Heartbleed that affects the security software that runs on about two-thirds of the servers on the internet and could expose user data, including passwords. Here’s what you need to know about it

Tiburon CEO Summit extrudes big news: Betterment Institutional is born from RIABiz.com

[Next is an update from the online investment advice category, as this week Betterment revealed plans to introduce an institutional version of its technology to financial advisors.

In a fascinating report, RIABiz detailed how plans for Betterment Institutional were made public this week at the Tiburon CEO Summit in New York, as Betterment CEO Jon Stein and new Betterment partner and investor Steve Lockshin, known for founding Fortigent and Convergent Wealth Advisors, were both in attendance.

The soon-to-be-released offering from Betterment takes direct aim at existing turnkey asset management platforms, or TAMPs, which include well-known names like SEI, Envestnet, Adhesion, and even Fortigent itself, with an ultra-low cost offering of around 35 basis points all in.

Cut-throat pricing isn’t the only attraction of Betterment Institutional, as both advisors and clients will likely benefit from access to Betterment’s slick online dashboards and mobile app support for Android and iPhone.
So if you’ve considered outsourcing your investment management and reporting to a TAMP, Betterment Institutional will be a solution that deserves your close attention over the coming months.] Steve Lockshin lays out his plans for TAMP-like venture and how Michael Kitces, a public critic of the Betterment CEO, very much fits in

Redtail and Riskalyze Launch Next-Generation Integration Partnership from Riskalyze.com

[And finally, rounding out this week’s update is news of a new integration between Redtail Technology and Riskalyze. Redtail, known for its CRM, email, and imaging solutions now synchronizes client assets with Riskalyze, a client risk tolerance assessment tool and my pick for best client-facing technology of 2013, on a nightly basis.

In the other direction, Riskalyze updates client risk scores based on the synchronized account information and pushes them along with the client Risk Numbers over to the client’s profile in Redtail CRM. This is a time-saving upgrade as users of both solutions will no longer have to manually switch back and forth to keep assets or Risk Numbers up to date.] Redtail, the industry leader in advisor CRM, email and imaging, and Riskalyze, the company that invented the Risk Number, today announced a next-generation integration partnership that delivers incredible tools for advisors to grow their practices.

And here are stories that didn’t make this week’s broadcast:

The Advisor’s Technology Swiss Army Knife from Morningstar Advisor

One advisor technology startup combines a suite of disparate business-development tools into one effective solution.

Watch FPPad Bits and Bytes for April 11, 2014

Watch FPPad Bits and Bytes for April 11, 2014

FPPad Bits and Bytes for January 17

Posted on January 17, 2014 by in Bits & Bytes

On today’s broadcast, have robo advisers finally cracked the code to asset gathering? A leading document management provider rolls out mobile and social features your business soon can’t live without, and who are the top industry bloggers all financial advisors should be reading? All this and more.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

Today’s episode is brought to you by Blu Giant Advisor Studios, a multi-disciplinary creative firm, empowering advisors to engage clients though branding, social media, video and the web; an experience called “hypermedia.”

Blu Giant Advisor Studios

Experience Blu Giant’s new interactive website and see what’s possible for your business by visiting fppad.com/blugiant

Here are the links to this week’s top stories:

Wealthfront Reaches Over Half a Billion Dollars in 2013 from Wealthfront

[This week’s top story comes from the world of online advice providers, aka “robo advisors,” as Wealthfront announced this week that the company surpassed $500 million dollars in assets under management. While topping $500 million in AUM might seem like celebrating another 1,000 point threshold in the Dow Jones index, Wealthfront is starting to increase the gap over similar competitors like Betterment, which manages a reported $360 million, and Personal Capital, weighing in at a little over $200 million.

Wealthfront claimed over $67 million dollars in new assets for the month of December, which for many RIAs would make up a great year in new assets under management. Still, Wealthfront may not be a profitable business just yet, as Nerd’s Eye View blogger Michael Kitces estimated an optimistic annualized revenue of $1-and-a-quarter million dollars generated to support a team of expensive, full-time software engineers.

But pay careful attention to the types of clients Wealthfront cites in its announcement. Google, Facebook, LinkedIn, and more make up the top ten list of Silicon Valley companies with the most employees that are Wealthfront clients. This group IS next generation of clients for your business, so if you’re interested in attracting them, your technology needs to be up to par, but you must offer something that robo advisors completely lack; a real relationship with a trusted advisor.] Although we began the year with less than $100 million in assets under management, we closed 2013 with over $538 million, growing over 450% to become the largest and fastest-growing software-based financial advisor.

Laserfiche Unveils Product Roadmap at Empower 2014 from BusinessWire.com

[Next up is news from Laserfiche, one of the leading providers of document and electronic content management to financial advisors. Laserfiche held its annual Empower conference for users and resellers in Southern California this week, selling out for the first time in the event’s history.

Laserfiche announced a number of updates, including a complete redesign of its web-based interface called Laserfiche Web Access 10. Users will find the fresh interface easier to navigate and much more user-friendly on tablets and smart phones. And speaking of smartphones, Laserfiche also introduced a brand new app for Android, adding more support for mobile devices since the introduction of the app for iOS back in 2011.

Finally, an interesting development for financial advisors is the addition of new feature in Laserfiche Forms 9.1. Laserfiche posted a form online that anyone could fill out to post a message on Twitter. But before each tweet went global, the message was automatically routed through an approval process built in to Laserfiche.

Tie that in with Laserfiche’s archiving capabilities, and you have a pretty elegant solution anyone in your business can use to stay compliant on social media and also avoid those embarrassing drunk tweets.] Laserfiche today kicked off its sold-out Empower 2014 Conference with a keynote speech from company CTO Karl Chan outlining new and upcoming software releases. The new lineup includes social BPM, expanded mobile offerings and new web products.

The RIABiz top 10 industry blogs — and what bloggers they recommend from RIABiz

[And finally, many of you ask where I get my news and information to produce each episode of FPPad Bits and Bytes. Well several of my favorite sources were just listed among the top 10 industry blogs for financial advisors.

This week, RIABiz published its list of the best industry blogs, and what’s wrong with a little shameless self-promotion since FPPad.com was listed as number three!

So let me thank you for helping make FPPad a part of the top industry blogs, because without your questions, feedback, and loyal viewership, FPPad would not be the resource that it is today.] The RIA business is a land of micro-niches where owner-operated blogs are often the best reading spot for advisors to find the vibe and the level of granularity they seek on a subject

Watch FPPad Bits and Bytes for January 17, 2014

Watch FPPad Bits and Bytes for January 17, 2014

FPPad Bits and Bytes for December 21

Posted on December 21, 2012 by in Bits & Bytes

There’s no FPPad On Air broadcast scheduled for today, but be sure to check out the library of content for episodes you may have missed

Here are this week’s stories of interest:

Where to go online for year-end money advice from Reuters.com

[While author Beth Pinsker calls services like Personal Capital and Betterment “upstarts,” I feel they’re gaining significant marketing momentum, especially with recent mentions such as this Reuters article, FastCompany, and even The Economist. Are you ready to compete head-to-head as these upstarts become more mainstream in 2013?] Online calculators can readily tell you much house can you afford, when to retire or how long will it take to pay off debt. But comprehensive investment guidance has been a lot harder to come by with the click of a mouse.

Wingate Wealth Advisors Switches From Worldox to NetDocuments and XLR8 from PRWeb

[While not a huge deal among document management providers, I find the reasoning of this press release from NetDocuments interesting. Worldox does offer a hosted version, Worldox/Web Mobile for $25/user in addition to standard license fees. Then, Worldox can be integrated with Salesforce through a product called Virtuoso from Trumpet, Inc. So why did Wingate feel compelled to abandon Worldox rather than explore options to move it to the cloud and integrate into Salesforce using Virtuoso? It likely came down to cost, I suppose.] Wingate Wealth Advisors announced it has selected NetDocuments and XLR8 as their integrated document, email, and Customer Relationship Management (CRM) platform. “Wingate decided to switch to NetDocuments because of their cloud-based offering and their seamless integration with our CRM system, XLR8, which is built on the Salesforce.com platform,” Mark Greco, the firm’s Chief Operating Officer, stated.