Tag Archives: Bits & Bytes

FPPad Bits and Bytes for August 2

Posted on August 2, 2013 by in Bits & Bytes

It’s here! Bits and Bytes has gone video.

I’m now delivering the week’s best technology bits for financial advisers in a video broadcast you can bite into anytime you like (oh yes, I just did that).

This week’s edition of Bits and Bytes is brought to you by Redtail Technology, providers of cloud-based CRM for financial professionals since 2003.

Redtail Technology

Check out their popular advisor solutions and sign up for a 30-day free trial. Visit fppad.com/redtail for more information.

(Watch on YouTube). But still, those with short attention spans or aficionados of the written word can get this week’s stories of interest in their full-text glory below.

Like it? Hate it? Let me know!

Like the new format? Hate it? Don’t care for it? Be honest, and let me know by contacting me.

Tech reporter Davis Janowski leaving InvestmentNews to become editor for WealthFront, via Davis’ Twitter feed

[In this week’s lead story, venerable technology reporter Davis Janowski announced this week that he will be leaving his position as tech reporter at InvestmentNews to assume the editor role over at WealthFront. Most of you should recognize WealthFront from a number of past articles about online financial advice platforms and so called “robo-adviser” platforms. For as long as I can remember, Davis has been a solid journalist covering technology for financial advisers and inspired me to launch FPPad back in the day. So Davis, thanks for all your work and passion, and I look forward to what you have in store for advisers with your new role at WealthFront.]

 

USB flash drives masquerading as keyboards mean more BYOD security headaches from ZDNet.com

[In my Defending Against Phishing, Hacking, and Spoofing Attacks presentation, this is one of the attacks I talk about under social engineering. See, hackers drop these little USB flash drives in business parking lots, labeled with enticing messages like “personal and confidential” or “2012 tax returns.” They hope than an unsuspecting employee will pick it up and plug it in to their corporate computer, which unbeknownst to the employee unleashes all kinds of malware and spyware inside the corporate firewall. The best defense against this tactic: train everyone in your organization not to use USB drives from unknown sources. The risk of stumbling on a rogue device is just too great.] You should be already aware of the data theft risks that USB flash drives pose to your company – even a seemingly lowly 2GB drive can hold a lot of precious data – but a new threat has emerged which makes them even more dangerous.

inStream Hires Professor Dr. Wade Pfau to lead Financial Planning Research from inStreamWealth.com

[inStream, the provider of free web-based financial planning, strike that, practice management software, just beefed up its chops in the retirement planning area by hiring Dr. Wade Pfau to lead its Financial Planning Research division. Pfau is the Professor of Retirement Income for the American College and has authored a number of influential papers on retirement research. Clearly, advisers looking to serve the needs of their retiring clients want access to the leading research on retirement planning, and Pfau’s connection with inStream will likely raise the company’s profile on most advisers’ radar. A final note: inStream is an advertiser on FPPad and helps support content production just like this.] inStream Solutions (“inStream”) announced today that American College Professor of Retirement Income Dr. Wade Pfau has joined the firm to lead Financial Planning Research.

Orion Advisor Services Enhances Integrated Performance Reporting Capabilities from MarketWatch.com

[Orion Advisor Services is well-known for its hosted portfolio management software and reconciliation service bureau. One issue with many of these services is that the reports themselves might not be exactly what advisers are looking for and want to present to their clients. Some advisers turn to third-party providers like MorningStar or AdvisoryWorld for more attractive reports that better convey information advisers want to put in front of clients. Well this week, Orion announced that its Report Builder solution now integrates with AdvisoryWorld, so advisers can pull in components like risk analytics, Modern Portfolio Theory statistics, and diversification and overlap analysis directly from AdvisoryWorld, but be able to match the font size and look and feel of standard Orion reports. If you’re one of the hundreds of Orion users, check out the updated Report Builder and see how you can enhance your reports with the latest AdvisoryWorld integration.] Orion Advisor Services, LLC, a premier portfolio accounting service provider, is delivering more robust performance reporting capabilities to its advisor clients through expanded integrations with AdvisoryWorld, a leading provider of customizable portfolio analytics and investment planning applications to the financial services market and PIEtech’s MoneyGuidePro, the leading goal-based financial planning software for financial advisors.

BlazePortfolio Completes Integration with Black Diamond from BlazePortfolio.com

[For rebalancing software, advisers are pretty familiar with Envestnet|Tamarac, TD Ameritrade Institutional’s iRebal, and Total Rebalance Expert. One of the programs not on most advisers’ radar is Atom Align from Blaze Portfolio. This week, the folks at Blaze Portfolio announced that their solution, Atom Align, is now integrated with Advent’s Black Diamond portfolio management software. So if you’re a Black Diamond user and don’t have rebalancing software, you have one more option to consider to increase your efficiency when rebalancing client accounts.] BlazePortfolio is excited to complete its integration with Black Diamond.  The BlazePortfolio and Black Diamond integrated solution offers Investment Advisors the opportunity to utilize both platforms for their back office systems.

LinkedIn Company Pages Add Analytics from Mashable.com

[If you’re like me, you work hard to build your brand and build your profile through a number of social media websites. So a big part of measuring your success for the time you spend on social media is the ability to get metrics and real data behind your social media activity. Mashable reported on Wednesday that LinkedIn is now offering analytics for Company Pages set up on the site, so if your firm has a Company Page, go sign in and look for the new analytics tab in your menu.] LinkedIn added analytic support to Company Pages Wednesday, giving businesses the opportunity to track how content shared on LinkedIn performs.

And if you want to read the best material in financial planning knowledge and information over the weekend, click or tap the button below to head over to Michael Kitces’ Nerd’s Eye View blog and see the latest in Weekend Reading.

Click to view Weekend Reading at Kitces.com

FPPad Bits and Bytes for July 26

Posted on July 26, 2013 by in Bits & Bytes

Denver Airport

I’m in Denver today presenting at the WealthCounsel Planning for the Generations conference (look for conference tweets with #p4g2013), so I juggled intermittent GoGo inflight WiFi on my Delta flight to add several last-minute articles from Thursday.

Here are this week’s stories of interest:

Advisory firm invites clients, others to ‘hang’ in high-tech office from InvestmentNews.com

[Oxygen Financial is really stirring the pot in a good way. The opening of a new retail-based storefront in a high-traffic area of Atlanta (Buckhead, specifically) is an experiment by the progressive financial advisory firm, but one that has a very good chance of paying off in a big way. The new office is literally 10 minutes from FPPad headquarters, so I hope to visit soon and film some video for you and post it in a few weeks.] Oxygen Financial Inc. opened a second office in Atlanta today, aimed at helping meet the needs of time-starved young investors.

Bloomberg Is Liquidating Its New Wealth Management Business from BusinessInsider.com

[Well that was quick. BloombergBlack only just announced it’s shutting down its entry into the online financial advice arena. The good news: You don’t have to persuade clients against moving to a $100-$500/month online service. The bad news: If Bloomberg can’t figure out how to make the economics of an online financial advice platform work (see BloombergBlack Review: This Is Not The Disruptor You’re Looking For from I heart Wall Street), who can?] Bloomberg LLP is liquidating its wealth management business, BloombergBlack affecting 30-40 employees that could return to the company or be laid off permanently, according to sources close the situation.

10 Things You Need To Know About Google’s New Chromecast from ReadWrite.com

[Hey, did you hear that Google is now selling this USB-thumb-drive-sized device to plug in to your HDMI TV and stream videos, all for $35? This ReadWrite article covers lots of the consumer benefits of streaming video content, but here’s your takeaway. You can buy this, plug it in to your flat screen TVs in your office, and beam what’s in your Chrome browser directly to your big screen. Now you CAN’T completely mirror your mobile device, which a minority of advisers have already been doing with with the $99 AppleTV and an iPhone or iPad (I love my AppleTV!). Google’s Chromecast opens up video streaming to a lot more mobile devices, but I still think the AppleTV and iOS device combo is the go-to mirroring system for advisers.] Google’s push for the living room got a fuel injection yesterday when the company revealed its Chromecast streaming stick.

And if you want to read the best material in financial planning knowledge and information over the weekend, click or tap the button below to head over to Michael Kitces’ Nerd’s Eye View blog and see the latest in Weekend Reading.

Click to view Weekend Reading at Kitces.com

FPPad Bits and Bytes for July 19

Posted on July 19, 2013 by in Bits & Bytes

storm

Another day, another rain storm in the Atlanta metro. Need some water? We have plenty!

While most of the country has baked under oppressive heat and humidity, Atlanta’s temperatures didn’t get above 90 degrees in all of 2013 until Wednesday this week! “Hotlanta?”

Summer is half over, so you have roughly six more weeks before the activity in your office picks up again as clients return from vacation. What have you accomplished so far for your technology goals of the year?

Here are this week’s top stories:

Banks that offer money management tools may have advantage over startups and software companies from PRNewswire.com

[I must admit, I am shocked by this research! Banks have an edge over companies like Mint and Personal Capital when it comes to likelihood to take action and trust? Ok, trust I can believe, since a “big” bank with brick and mortar assets has a tangible component to it, while online finance websites have nothing but a virtual storefront. But likelihood to take action? I would have guessed that Mint, Personal Capital, HelloWallet and others would certainly convert many more visitors to use their tools compared with the spartan tools of a big bank. I’m flat out wrong, according to this Change Sciences Group study.] Today leading web researchers Change Sciences Group (www.changesciences.com) released new research showing that banks may have an advantage over startups and software companies like Mint when it comes to providing financial tools which help consumers take control of their finances online.

YCharts: Bloomberg for the rest of us? from InvestmentNews.com

[If you are copying and pasting charts from Yahoo! Finance into your client reports, I think you are making a mistake. Here’s an affordable alternative from YCharts that let’s you scan over 17,000 equities and sort by over 3,000 individual metrics to create the charts of your dreams. At $199/month (plus 20% off if you buy a full year), it’s significantly cheaper than the competition from Bloomberg.] When it comes to getting real-time or near-real-time stock or other equity data there are two ends of the spectrum.

Hear That? It’s Your Financial Adviser Tweeting from the New York Times

[Financial institutions just don’t get it. Canned tweets don’t work. If you’re an adviser, I don’t think your audience really cares that much about random facts on Federal holidays. What I think they (your audience) DO care about is information that helps solve their problems or helps them learn something new they can actually use. And guess what? You can’t provide that level of value with prescreened, canned tweets from Hearsay Social, Socialware, Actiance, or anyone else providing scripted content.] Judging by his Facebook page, it would seem that Jeffrey E. Blum experienced a surge of patriotic inspiration around July 4. Mr. Blum, a financial adviser, posted no fewer than 12 updates with good wishes and trivia about the holiday.

Arbor Point Fills Gap for Independent Advisors from Businesswire.com

[First there was Pinnacle Advisory Solutions, an outsourced investment management program and back office solution provider designed to lighten the management load of the average RIA firm. Now Securities America has partnered with Orion Advisor Services to launch Arbor Point Advisors, an SEC-registered corporate RIA with no allegiance to any one custodian. Much of the software available today allows RIAs to be custodian agnostic, but now advisors can also benefit from regulatory registration and compliance support that I assume will be provided in some fashion by Arbor Point Advisors.] Arbor Point Advisors LLC, a new SEC registered investment advisory firm, intends to fill the gap for advisors seeking the freedom of the independent advisory model and a choice of custodians without the need to form their own registered investment advisory firm.

And if you want to read the best material in financial planning knowledge and information over the weekend, click or tap the button below to head over to Michael Kitces’ Nerd’s Eye View blog and see the latest in Weekend Reading.

Click to view Weekend Reading at Kitces.com

FPPad Bits and Bytes for July 12

Posted on July 12, 2013 by in Bits & Bytes

The upper cascade portion of Amicalola Falls in the north Georgia mountains

The upper cascade portion of Amicalola Falls in the north Georgia mountains

I spent much of the week on vacation at Amicalola Falls State Park in Georgia, home to the tallest waterfall east of the Mississippi.

So, you know that this week’s stories of interest are some of the best for me to take time away to list them here:

Addepar Expands Management Team with Appointment of Chief Executive Officer, President and Chief Operating Officer from BusinessWire.com

[Earlier this week I posted my interview with former-president-turned-chief-strategy-officer Mike Paulus of Addepar (see: Managing over $100 billion, Addepar’s Mike Paulus reveals how the company will cultivate RIA business). I had to add an explanation at the beginning of that video because of Paulus’ title change, and know we know why. Addepar now has a new CEO, and President and COO, who bring seasoned experience from Palantir (Addepar co-founder Joe Lonsdale’s more recognized venture) and the private equity industry.] Addepar, the leader in smart technology platforms for global wealth and investment management, today announced the appointment of Eric Poirier as Chief Executive Officer and Karen White as President and Chief Operating Officer.

Client of the Future from AdvisorOne.com

[Practice management expert Mark Tibergien, Chief Executive Officer of Pershing Advisor Solutions, a BNY Mellon company, issues a stern warning that if your firm isn’t changing to adapt to service expectations of Gen X/Y, you’re in trouble. Tibergien is inspired by Cam Marston’s book Generational Insights and argues that the tactics used to satisfy baby boomers won’t work with the client of the future.] Something has been nagging at us about the way in which most advisory firms are oriented. The epiphany came when we realized our view was more about the advisor of the future than the client of the future.

Twitter Advertising: A $100 Experiment Pays Off from Financial-Planning.com

[I don’t think columnist Dave Grant wrote the title of his article, because I don’t think he would have used the phrase “pays off.” Grant experimeted with advertising and promoting his Twitter accounts with $100 seed money, and experienced ho-hum traffic to his website. Remember, nearly anyone can access Twitter analytics for free (my screencast showing how is embedded below) and you can see your account with as little at $1 for some testing. You don’t have to start with $100.] As an avid Google Analytics user, and having previously explored Facebook ads, I thought I would see what effect “Promoted Tweets” would have on my website.

15 power Tweeters every adviser should know from InvestmentNews.com

[Remember, you don’t have to tweet to get benefits from Twitter. Following these 15 “power Tweeters” recommended by Nerd’s Eye View publisher Michael Kitces will get you off to a fast start to get the most out of Twitter without the compliance headaches of posting your own tweets.] While there are many social media lists out there of people and businesses to follow on Twitter, InvestmentNews’ own Power 20 “Power Tweeter” Michael Kitces, partner and director of research for Pinnacle Advisory Group and publisher of The Kitces Report and the blog Nerd’s Eye View maintains a list of people financial advisers should follow on Twitter.

FPPad Bits and Bytes for July 5

Posted on July 5, 2013 by in Bits & Bytes

fireworks

The Fourth of July holiday is an ideal time for independent financial advisers in the U.S. to celebrate independence.

But before you leave for the long weekend of hot dogs, hamburgers and cold drinks, take three minutes to review this week’s stories of interest:

Lockbox and Smarsh Partner to Offer a New Standard in Privacy and Security Service to Financial Services Professionals from Marketwire.com and Exemplar Turns to the Cloud for Document Security from Financial-Planning.com

[Who is Lockbox? They rapidly advanced up my watch list of companies with technology solutions for financial advisers. Lockbox is an Australian company that just entered the US market in May this year. They are entering a crowded space of cloud document storage providers along with Dropbox, Box, ShareFile, SpiderOak, and many more. Lockbox’s strong points are that it offers two-factor authentication and client-side encryption (see: Evaluating Online Document Storage at the Journal of Financial Planning for more details), but Lockbox lacks a number of features I’d like to see in a true solution for advisers. As of today, Lockbox isn’t compatible with Mac, they don’t offer desktop file synchronization, and they don’t have mobile apps for iOS or Android. Add these capabilities and change pricing from user based to storage capacity based, and I’ll be interested.] Lockbox, the leader in privacy and security service, today announced that AdvisorSquare, part of the Smarsh suite of website services designed specifically for financial services professionals, has joined the company’s affiliate community.

SigFig Lands $15 Million in Series B Funding From Top Investors from Finovate.com

[Officially launched just under two years ago, San Francisco-based SigFig raised $15 million in Series B funding to . Formerly known as WikiInvest, SigFig aggregates over $75 billion in assets on its platform and is entirely about making investment analysis accessible and transparent, while delivering investment recommendations in an attempt to generate a higher return in a portfolio. Recommendations typically cover switching mutual funds or ETFs for similar, lower-fee versions, or changing financial institutions where lower trading commission charges are offered. But for clients who have professional investment advisers, SigFig compares portfolio performance to a peer group of thousands of other investment advisers aggregated in the platform. If your portfolio isn’t performing, SigFig tells clients “Your adviser sucks for the following reasons:” How’s that for a nudge?!?] SigFig, the platform that helps users manage a total of $75 billion in assets, recently received $15 million in Series B funding.

Tech Review: New Digital Content Services from Financial-Planning.com

[You work something like 40 hours a week. If you want to maximize time servicing existing clients and attracting new ones, how much time should you be devoting to creating content shared on social media networks? Probably not a lot. Thankfully, Joel Bruckenstein shares two providers, Vestorly (listen to my podcast with Vestorly co-founder Justin Wisz at Social currency might just be the answer to financial advisers’ frustration with social media) and AdvisorDeck,  in his July column at Financial Planning that can streamline your content generation process, saving you precious time while still allowing you to maximize your compliant use of social media.] While many advisors have struggled to adopt social networking tools, there have been few low-cost, turnkey solutions to help advisors curate information and automatically deliver digital content to clients and prospects.

Succession Planning for an Entire Industry: Why Study Groups Aren’t That Bad from AdvisorOne.com

[Warning: subtle self promotion ahead! This story by AdvisorOne’s John Sullivan tells you why study groups are not bad, contrary to what compliance adviser Tom Giachetti might say. I belong to an outstanding study group called Xcelsior, and in this story you’ll ready why this study group shows that an exciting future lies ahead for the financial planning industry.] Compliance curmudgeon Tom Giachetti doesn’t think much of study groups. “Study groups are a bunch of people sitting around convincing each other that they’re right,” the chairman of the securities practice group at the law firm of Stark & Stark said recently in Denver.

FPPad Bits and Bytes for June 21

Posted on June 21, 2013 by in Bits & Bytes

integration

For financial advisers, integration, no matter how simple or complex, leads to higher revenue, profitability, and income says one survey.

Here are this week’s stories of interest:

What I Learned from Getting Robbed: Part 1 from Advisortechbuzz.com

[This is a last-minute addition to this week’s Bits and Bytes. Here’s a personal story from Commonwealth’s Justin Unton about a robbery at his house and the theft of a bunch of his electronics. Unton strongly advocates the use of two-factor authentication (see: How to enable two-step verification on your LinkedIn account) which renders these devices and online logins useless without access Unton’s mobile phone. Let this be a lesson to us all: turn on two factor authentication wherever you can to give yourself an additional layer of protection in the event something like this happens to you.] At first, we thought it was our cat, Oscar, who had caused the mass destruction in our living room. We even laughed it off, thinking that he must have seen a fly and done his best puma impression to track it down and pounce on it. That all changed as we went down the hallway to our bedroom and saw the contents of our drawers strewn about the floor.

Envestnet | Tamarac White Paper: Technology Integration Leads To 20% More Annual Income For Advisors from Marketwatch.com

[I think it’s generally common sense to equate the use of integrated software tools with increased profitability. But just in case you have your doubts, here’s a white paper compiled from an Aite Group survey that demonstrates this fact. So what is “some degree” of technology integration? The white paper says it’s single sign-on, manual data sharing, automatic data sharing, and cross-product functionality. Want a copy of the white paper? Visit http://tamaracinc.com/White-Paper-Download.aspx and offer your contact information.] Envestnet | Tamarac, part of Envestnet, Inc., a leading provider of integrated web-based portfolio and client management software for independent advisors and wealth managers, has released a white paper showing that financial advisors at independent RIA practices with some degree of technology integration earn approximately 20 percent more in annual income than their counterparts at independent RIA practices with no technology integration.

AssetBook rolls out mobile portfolio management application from InvestmentNews.com

[AssetBook joins other portfolio management software providers including Black Diamond and Orion Advisor Services (see: Eric Clarke, President of Orion Advisor Services, on additional integrations and mobile apps) in offering a native mobile app advisers can use to view portfolios.] AssetBook LLC announced Friday the release of AssetBook Mobile: a native application for devices running both iOS and the Android operating system.

Smarsh, an archivist for the information age from OregonLive.com

[Smarsh routinely appears on FPPad for email and social media compliance. Clearly they’re a popular service provider among their regulated financial service customers, and that popularity has resulted in dramatic growth of what was once a small start up in the Pacific Northwest.] Companies used to wish away their old correspondence. Old letters were a legal liability, the thinking went, and ought to be destroyed. Smarsh has built one of Portland’s fastest-growing tech businesses by taking the opposite approach, contending that in the information age nothing is ever really gone.

Dell owns 60 percent of Smarsh, with an option to buy more from OregonLive.com

[This is a sidebar to the Smarsh article above, but I felt it important enough to break it out separately. Did you know Dell, yes, that Dell, now owns 60 percent of Smarsh? I didn’t either. That news managed to fly under my radar.] Companies that produce the kind of growth that Smarsh has inevitably attract suitors. But don’t look for a buyout at Smarsh: It’s already happened.

Tweet this: Finra spot-checking firms for social media compliance from InvestmentNews.com

[Surprise, surprise, FINRA is checking broker-dealer rep’s use of social media! It’s not breaking news, FINRA is doing what they’re supposed to be doing; their job! Still, if these spot-checks scare you, here’s what you need to have: 1) A compliance manual that includes your social media policy, 2) documentation that reps are periodically trained, and 3) a monitoring and archiving system that contains the history of social media posts. Is there anything I left out?] The Financial Industry Regulatory Authority Inc. is doing social-media compliance spot checks on some of its member firms. In a notice posted Monday on Finra’s website, the regulator said it wants broker-dealers to identify the sites used by a firm, as well as all individuals who post or update the firm’s content on social-media sites.

 

FPPad Bits and Bytes for June 14

Posted on June 14, 2013 by in Bits & Bytes

Younger, tech-savvy advisers are more successful than their baby boomer counterparts, says one study

Younger, tech-savvy advisers are more successful than their baby boomer counterparts, says one study

So you want to be more successful, right? According to one story in this week’s Bits and Bytes roundup, you need to be more tech savvy.

Being young doesn’t hurt either, but there’s not much you can do about rolling back the clock.

So go order the latest MacBook Airright now and move on with this week’s stories of interest:

High-tech solutions to manage less money from SFChronicle.com

[Pulled right from the article, one prospect said “I started as a dashboard client, then they sold me into their wealth management product.” And THAT is the power behind Personal Capital’s free tools. Give them technology that is so useful, up front, for free, and roughly 1 out of 285 will convert to a paying client at 95bps (700 clients, says TechCrunch, and 200,000 total dashboard users).] A growing group of startups is using technology to lower the cost and provide personalized solutions to a less-wealthy demographic. Many are based in the Bay Area, drawing on the region’s engineering and financial talent. Here’s a look at four of them.

Survey: Younger Financial Advisers Tech-Savvy, Successful from NBCBayArea.com

[First, watch the video embedded below. It’s Flash, so tap the link above if you’re viewing this on your iPad/iPhone or inside an email.]

[This story is based on the Fidelity survey that showed younger advisers are managing more AUM then their baby boomer counterparts (see that story at Financial-Planning.com). The good news is one adviser profiled in this story, Martin Weil, is making a commitment to embrace technology in his business. The results? Weil’s business is on a very positive growth curve. Plus, add in some gentle promotion from NerdWallet for good measure.] Is older and wiser always better? When it comes to managing your money, the answer is: Maybe not.

Junxure Cloud is really coming; availability and pricing firmed up from InvestmentNews.com

[Davis Janowski gets an early look at Junxure Cloud, expected to be released to the public this October. Advisers have been very patient waiting for the cloud version of Junxure, and according to Janowski, most will be rewarded for the wait. Since Junxure Cloud doesn’t provide all of the functionality of its desktop counterpart, there may be some barriers to migration for firms that find Junxure Cloud to be missing those two or three specific features they can’t live without. But for advisers seeking a new CRM, Junxure Cloud certainly is an attractive option among the remaining web-based CRMs. Still, pricing is pretty high at $75/user/month, especially compared to Redtail and Grendel, which both charge roughly $65/month for up to 15 users (or $4.33/user/month if all 15 user seats are filled).] Good things take time. That goes for the crafting of software and applications, too. Junxure Cloud is no exception.

FPPad Bits and Bytes June 7

Posted on June 7, 2013 by in Bits & Bytes

No more planes, trains, and automobiles! No I'm back to give you the best in tech from the past three weeks.

No more planes, trains, and automobiles! Now I’m back to give you the best in tech from the past three weeks.

First, don’t forget to register for Tuesday’s free webinar on adviser technology. Head on over to InvestmentNews.com now.

Now this is an extended Bits and Bytes, covering the past three weeks of news and making up for my business/vacation trip out to the West Coast.

For your convenience and efficiency, I split this week’s updates among their respective categories, so you can use the links below to jump to areas of interest.

Here are the best stories of interest from the last three weeks:

Compliance

Smarsh Survey Reveals New Phase in Evolution of Communications Oversight from Smarsh.com

[Smarsh, the provider of email and social media archiving solutions, recently released its annual Electronic Communications Compliance Survey that has all sorts of nuggets around compliance. If you offer your contact information, you can download the report for free. Inside you’ll find insights like the gap between social media use and actually archiving messages and details on mobile device security (or lack thereof).]  Smarsh, the leading provider of hosted archiving and compliance solutions for email and electronic communications, today released its third annual Electronic Communications Compliance Survey Report at FINRA’s 2013 Annual Conference. While challenges surrounding the oversight and retention of electronic communications remain widespread, this year’s study reveals that compliance professionals in financial services are more comfortable with the “new normal” of greater regulatory scrutiny, evolving communications tools and more complexity in the demands around email surveillance.

CRM

Live Junxure Cloud Demos Now Available from Junxure.com

[Curious what Junxure Cloud looks like? Demos are now available through Junxure, with five live demo sessions offered through June. Click over to their announcement and the link to join the demo sessions is at the bottom of the announcement.] Just announced! This June, Junxure will begin offering a series of live demonstrations of Junxure Cloud™, its highly anticipated cloud-based CRM solution for financial advisors.

Redtail and goalgamiPro make a data connection from InvestmentNews.com

[You should know both Redtail and goalgamiPro well from past FPPad coverage (see Yes, you can create financial plans in eight minutes). Now the two companies have integrated their products, saving you time when logging in and passing data from Redtail to goalgamiPro.] The latest example, and one that might end up being a good fit for a large number of advisers, at least those that do financial planning, is the integration of goalgamiPro with the popular customer relationship management application from Redtail Technologies.

Social Media

BloombergBlack Review: This Is Not The Disruptor You’re Looking For from I heart Wall Street

[Here is a VERY comprehensive look at BloombergBlack, the latest attempt at a “robo-adviser” online advice platform. Bottom line: behind the mystery and mystique of a premium brand, BloombergBlack lacks the real power and potential of big data and proactive alerts of online platforms. Read the full review for all of the insight.] When I first shared the news with Josh Brown about BloombergBlack (behind the scenes) it created a much bigger stir than I ever anticipated, especially inside of the wealth management industry.

Twitter Offers Bigger Opportunities with Lists Update from Arkovi.com

[If you are starting to get overwhelmed by the number of people you follow on Twitter, lists are an ideal way to organize people on a variety of filters. Lists allow you to sort the people you follow by whatever label or criteria you wish, saving you from the firehose of tweets found on your main timeline.] For active Twitter users, building lists is an easy way to organize friends, colleagues, brands and influencers online.

Practice Management

Pershing Launches Online Practice Management Center for Advisors from Pershing.com

[This is the next wave in value-add resources that custodians are beginning to deliver to their advisers. I would expect similar offerings from the other major custodians if they don’t already do this today (I just can’t keep all of their value-add resources straight in my head!). But what is really offered at Pershing’s site? This is essentially an aggregated website of about 100 of Pershing’s research and white papers published to date. So if you are looking for tips on using your tablet or getting proactive follow up reminders from your CRM, you will need to look elsewhere (aka FPPad!).] Pershing LLC, a BNY Mellon company, today unveiled its new Practice Management Center, a comprehensive resource that offers Pershing’s clients practice management-related content in one user-friendly, central location. In response to client demand, advisors will now have quick access to all of Pershing’s family of practice management materials, including more than 100 pieces of thought leadership, whitepapers, guidebooks and interactive tools on-demand.

3 Great Apps That Will Change Your Life from Financial-Planning.com

[Shortcut: the apps are Penultimate, Evernote, and Nozbe. What are my three “life-changing” apps? 1. PlainText: I don’t write notes with a stylus. Handwritten notes aren’t searchable. So instead I type, and this freemium app syncs all my entries with my Dropbox account. 2. Dropbox: While it’s not the gold standard in cloud file storage (see: Dropbox for Financial Advisers: Is it Safe? Secure?), it’s one of the best integrated services out there, including support for my PlainText notes. 3. Workflowy: Like PlainText, this is a super simple app I use to organize lists and todos. Expand and contract lists at will to see the entire universe or just one specific topic. It, too, syncs with Dropbox for backup.] To increase this understanding and to communicate your insights effectively, you need get yourself, your information and your insights organized. Here are three great app’s to help you get your tech stuff together like never before.

General Technology

Leaving Behind the Digital Keys to Financial Lives from NYTimes.com

[This article scratches the surface of what is becoming a much more significant issue as so much of our financial lives move to online services. I even struggle with this issue personally, as I maintain all of the online accounts for our household, and my wife isn’t all too familiar with the “system” I use. As a planner, you clearly have an opportunity to help clients not only organize their online finances, but also ensure that access to online information is available for all those who need it.] Bob Gingberg, a retired production manager for an educational publisher, is worried that he does not know any of the logins and passwords for online accounts belonging to his partner or brother and they do not know his.

Bill Winterberg: The 2013 IA 25 Extended Profile from AdvisorOne.com

[Once again, it was quite a surprise to receive a phone call from Joyce Hanson of Investment Advisor magazine calling to inform me that I had been selected into the IA 25 list of influential people in the financial services industry. I am honored and humbled, and will continue to deliver as much premium information about technology in this industry to you, my loyal readers and subscribers!] Bill Winterberg, a certified financial planner with a bullish view on the future of technology in the advisor space, describes himself as squarely positioned in the Gen X/Gen Y demographic.

Personal Capital Closes $25 Million In Series C Funding For Online Wealth Management Platform from TechCrunch

[After raising another $25 million, Personal Capital has attracted $52.3 million in funding to support a team of 70 employees managing a collective asset base just shy of $200 million across 700 clients. That’s roughly $285,000 for the average client. So with $52 million raised, I get a raw cost of client acquisition of $74,174, not including any spending derived from Personal Capital’s revenue earned to date. BUT, as Harris mentions, it may still be very early to evaluate the company’s growth soak critically, as this trend toward online advice platforms may have another 10 or 15 years ahead of it. Still, that is a long time to wait for any return on investment for many of the early investors.] When many people hear “wealth management,” they think of elite advisors meeting old money clients at the country club, or decades-old firms with big names such as Fidelity or Schwab. But in the years ahead, one Silicon Valley startup is aiming to shake up that establishment — and just has raised a nice chunk of new funding to help.

Ex-PayPal CEO to hire 100 in Denver for latest venture from BizJournals.com

[So what’s Personal Capital going to do with its new $25 million? Open up an office in Denver, CO and hire 100 financial advisers.] Bill Harris, the former CEO of PayPal and Intuit, tells the Silicon Valley Business Journal he intends to establish a Denver office for his latest company and hire 100 financial advisers.

Pershing Previews Its Next-Generation Mobile Application at INSITE™ 2013 from Pershing.com

[Pershing gets another update this week due to their conference-related announcements. The company previewed changes coming to its NetX360 mobile apps designed to run on iOS, Windows, and Android platforms. Nope, no Blackberry app for the 30 of you who have visited FPPad since the beginning of 2013!] Pershing LLC, a BNY Mellon company, is previewing its next generation mobile solution for investment professionals today at the INSITE™ 2013 conference in Hollywood, Florida. The new version features a fully redesigned, sleek user interface and a variety of features aimed at making advisors more efficient and productive in their everyday activities.

Pershing unveils next NetX360 from InvestmentNews.com

[Alright, I’ll stop at three updates related to Pershing, but despite its dry title, InvestmentNews tech reporter Davis Janowski does a good job describing some of the adviser-of-the-future technology on display at INSITE 2013. He highlights voice recognition inside NetX360 that can respond to a variety of report commands. Now controlling NetX360 by voice while driving is a bit of a stretch for me, but it at least gets the point home. But here’s my hangup; I have trouble using Siri to send texts to family while driving, what makes me think I’ll be successful at performing data queries in NetX360? So, there’s obviously wow factor here, but true utility? I’m on the fence. So can custodians start with truly paperless account application and approval processes first, for example, which will translate to actual efficiency gains in your office? Thanks.] Ram Nagappan, Pershing LLC’s chief information officer, is something of a visionary. Not only does he love technology for technology’s sake — he gets positively giddy showing off new things — he loves applying it to improve business processes.

How Do I Know If My VPN Is Trustworthy? from Lifehacker.com

[I talk about VPN services to help keep passwords and login credentials safe from prying hackers (see How to secure mobile devices against “WiFi honeypots”). But when your credentials pass through a VPN, how safe are they? This Lifehacker update gives some good rules of thumb when evaluating the security of your VPN provider.] You do have to trust that your VPN service provider has your best interests at heart, because you’re relying on them to secure your connection, keep everything encrypted, and to protect your activity from prying eyes.

FPPad Bits and Bytes for May 17

Posted on May 17, 2013 by in Bits & Bytes

coast

I’m starting a long west coast swing tomorrow, so the next two weeks of Bits and Bytes are in jeopardy as I won’t be back in my home office until June 3.

Included in this trip is a stop at FPA NorCal 2013, so if you’re attending, be sure to catch my Mobile Adviser session on Wednesday the 29th at 1:15pm PT.

Here are this week’s stories of interest:

Trust Company of America And RIA in a Box Announce Strategic Alliance from PRNewswire

[I missed this story last week, but still feel it’s a good one for you. RIA in a Box carved out a great niche several years ago as the fast, turnkey way to get an RIA formed. Now the rapidly growing business continues to broaden its client base through strategic partnerships like this one with Trust Company of America. Even if you’re already an established RIA, RIA in a Box offers a range of ongoing compliance services from $99 to $399 per month. If that saves you at least two hours a month, you’re making money on the outsource relationship!] Trust Company of America, an independent technology and custody provider for RIAs, announced today that it has entered into a strategic alliance with RIA in a Box, the industry-leading RIA registration and compliance firm. RIA in a Box serves RIAs looking to start a career in the industry or break away from the wirehouse model.

 Want a More Profitable Firm? Let Employees Work From Home from AdvisorOne.com

[The place where I work (most of the time) has four walls, two windows, a desk, computer, and some office furniture. I bet the room where you work is not all that different. So does it make any difference that my room happens to be in my home? According to adviser performance consultant Angie Herbers, it doesn’t. She describes how the desire for more time with family or following a spouse in a move for a better job should not mean the end of employment with a successful advisory firm. In fact, Herbers’ example actually resulted in even stronger client connections without anyone ever stepping foot in a “traditional” advisory office.] One of the common lifestyle perks we get asked about is working from home. The technology explosion spilling over into financial advice has made working from home quite productive and profitable for many firms.

FPPad Bits and Bytes for May 10

Posted on May 10, 2013 by in Bits & Bytes

I was in San Diego and Palm Springs over the last week, delivering three different presentations over four days. I’m no Michael Kitces, but I was glad to sleep in my own bed after a week on the road.

Attend The Mobile Adviser Wednesday, May 15th through the AICPA PFP Web Seminar

Attend The Mobile Adviser Wednesday, May 15th through the AICPA PFP Web Seminar

Heads up: I’m presenting a webinar on my session The Mobile Adviser: Everything financial advisers need to stay safe, connected, and productive in the Mobile Age on Wednesday the 15th for the AICPA.

Follow this link to register: AICPA PFP & CPA/PFS Web Seminars

 

Here are this week’s stories of interest:

Bloomberg’s new venture: Online advice from InvestmentNews.com

[The latest entry into the online investment advice market is BloombergBlack, a premium investment subscription service primarily targeted to high net worth individuals interested in managing their own investments. For a starting fee of $100/month (their Form ADV permits monthly fees up to $500), subscribers gain access to four investment experts and a variety of Bloomberg research and information.] An 800-pound gorilla is wading into the market for online investment management and financial advice. Media giant Bloomberg LP is quietly testing a “premium” wealth management service, BloombergBlack, aimed squarely at mass-affluent investors.

Savant Capital takes advice online from InvestmentNews.com

[Ok, so the roughly $3 billion AUM Savant Capital is launching eSavantAdvisor, a 100% online way to work with a CFP® practitioner employed by Savant. There are three advisors for eSavant, and fees are no lower than the 1% annual fee on the first $1 million in assets charged by the parent company. At least the minimum fee is down to $900 (if you don’t count TD Ameritrade Institutional’s $165/year fee) from Savant’s typical $5,000 annual minimum. So what technology does the eSavantAdvisor client get? Access to their portfolio data via Orion Advisor Services, a login at TD Ameritrade Institutional (doesn’t that duplicate info in Orion?), and web meetings with WebEx to start. There may be other technology available, but the ones listed cover the basics. But here are two things that bother me: First, which three of the dozens of Savant employees are stepping up as eSavantAdvisor planners? It’s not clear. And second, look at the Savant Capital Management website: it could use an overhaul. At least eSavantAdvisor.com features a more modern design, even if it is missing video.] Savant Capital Management is offering technology-savvy investors an online version of the comprehensive investment advice that its advisers offer clients who come into one of its offices.

Schwab Launches OpenView MarketSquare, PortfolioCenter Hosted from Financial-Advisor.com

[It’s official, the long-awaited hosted version of PortfolioCenter is now live, and so is the Zagat-style rating system, MarketSquare. Most controversial is MarketSquare, where online reviews are first screened by Schwab insiders, likely for accuracy and brevity, and not to intentionally skew the bias of reviews. Still, in the day when all of us can get unfiltered reviews of any product sold on Amazon.com, Schwab’s filter-first attribute of MarketSquare does create an odd approach. But on the other hand, there are a few websites out there already that permit unfiltered reviews of financial advisor products, and the value of those are so-so.] Schwab Intelligent Technologies (SPT) announced today that OpenView MarketSquare and PortfolioCenter Hosted have now gone live.

NetDocuments Launches New Apps Marketplace from BusinessWire.com

[Apple’s App Store is approaching 50 billion (yes, BILLION) app downloads, Salesforce’s AppExchange has over 1.7 million installs, and now online document management provider NetDocuments is hopping on the app marketplace bandwagon. The NetDocuments Apps Marketplace is sparsely populated today with just six apps in all, and largely acts as a consolidated list of third party developers that have created their own solutions for specific tasks performed in NetDocuments. Currently, apps can not be sorted by price, so it’s not easy to tell which apps are free to use and which apps require a purchase or subscription. Oh, and they also released version 13.2 with a REST API and improved email search capabilities.] NetDocuments today announced the immediate availability of NetDocuments’ Apps Marketplace, a centralized location for third-party software developers to create apps that integrate with the company’s existing cloud-computing content management and collaboration services. The marketplace showcases apps that users can implement to streamline workflows and improve performance in managing their repository of documents and emails.