Tag Archives: Fox Financial Planning Network

FPPad Bits and Bytes for June 5

On today’s broadcast, Guide Financial gets scooped up by an insurance company, Fox Financial Planning Network wants to help you with your online investment service adoption, and WealthMinder raises fresh capital to give you an edge over robo advisors.

So get ready, FPPad Bits and Bytes begins now!

(WatchFPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

trx 600

TRX now offers TRX Edge, a completely rewritten rebalancing platform optimized for the web as well as mobile devices. Sign up for a demo of TRX Edge by visiting http://fppad.com/trx

 

Here are the links to this week’s top stories:

John Hancock Acquires Software Provider Guide Financial, Inc. As Part of Companywide Long-Term Innovation Plan from John Hancock

[This week’s top story comes from Guide Financial, because while I was enjoying clam chowder in a Boudin sourdough bowl in San Francisco, the company announced it was acquired by John Hancock, the life insurance, mutual fund, and retirement solution provider. Terms of the deal were not disclosed.

Now if you’re a regular viewer of FPPad Bits and Bytes, you should remember I highlighted Guide Financial in episode 124 when the company announced an agreement to white-label its solution for members of the Garrett Planning Network.

That was more than a year ago, and I’m told that the adoption of the white-labeled solution was below expectations. So fast forward to today on the heels of fintech acquisitions of eMoney Advisor, Upside, NestEgg Wealth, and LearnVest and you’ll quickly realize that industry behemoths like John Hancock are eager to cater to tech-savvy customers with slick, user friendly online experiences. Guide Financial is just one of the many online startups in this space building such a platform.

In the press release, John Hancock said that Guide Financial will operate as an independent group, so I can only speculate whether or not Guide Financial will remain independent or if some financial product upselling and/or cross marketing will weave its way into the solution. So stay tuned.] John Hancock announced today that it has acquired Guide Financial, Inc., a San Francisco-based software provider for financial advisors. Guide Financial builds software that enables investors to make better financial decisions and build wealth, utilizing artificial intelligence, behavioral finance, and seamless advisor integration. Terms were not disclosed.

Fox Financial Planning Network Launches AdvisorTouch Symphony from PRNewswire

[Next up is more news regarding online investment services, as the Fox Financial Planning Network recently announced a new program called AdvisorTouch Symphony. If you missed the news because you were out riding a cable car, AdvisorTouch Symphony is essentially a turnkey roadmap you can implement to add an online investment service to your business.

Under the program, you’ll receive step-by-step guidance on how to adopt these new tools, with Jemstep Advisor Pro being the first automated investment service of choice, and you can expect several other online services to be featured in the near future.

Pricing for firms with one to three advisors is a one-time fee of $5,500, and larger firms will be charged based on their size and need for customization.

This gets you the practice management resources, but this fee doesn’t include additional compliance guidance and resources available from National Regulatory Services, or the optional cybersecurity consulting from True North Networks which were both named in an alliance with AdvisorTouch Symphony. Whew! Got that?

So if you want someone else to show you how to add an online investment service to your business, this is one resource to be sure is on your radar.] Fox Financial Planning Network (FFPN) announced today the launch of AdvisorTouch Symphony, the only program of its kind to help financial advisory firms harness the power of combining robo-technology with practice management. FFPN created this program to demystify robo-technology for advisory firms and provide a detailed road map through every aspect of the implementation process to help firms maximize the benefits of its use.

This Reston startup raised $1.45M to bring financial advisers to the masses from BizJournals.com, and

Beyond the Robo-Advisor from Financial Advisor Magazine

[And finally, this week’s broadcast wraps up with news on WealthMinder, because while I was pillaging and plundering with pirates of the “you can’t say that on YouTube,” the company announced a new round of fundraising to the swashbuckling tune of $1.45 million.

WealthMinder is, surprise surprise, yet another while-labeled advisor solution for online service, only this one goes beyond basic asset allocation recommendations by incorporating goal planning. To get a deeper look at WealthMinder, coincidentally, Joel Bruckenstein reviewed WealthMinder in his column for Financial Advisor Magazine this month.

To cut to the chase, clients and prospects log in to WealthMinder and choose goals they’re planning for, they aggregate their investment accounts using an integration from Yodlee, and WealthMinder ultimately generates an initial financial plan based on some basic assumptions, and yes, the plan can include investment recommendations, too.

For you, the advisor, you can log in to your dashboard and view all the plans that clients have created, which includes their recommended actions, and then you can proactively offer your services to help clients implement the next steps. There are a reported 26 firms using the platform today, and the pricing to advisors comes in at $10 per month per client, but you can offset the cost by collecting a monthly subscription fee from clients who want to use the WealthMinder platform.] WealthMinder, a Reston-based financial marketplace that looks to connect financial advisers with people who aren’t considered wealthy, has secured $1.45 million in seed funding led by two West Coast venture capital firms — Green Visor Capital and Signatures Capital.

Here are the stories that didn’t make this week’s broadcast:

Morningstar to Add Portfolio Rebalancing Capability for Independent Financial Advisors, Powered by Total Rebalance Expert from Morningstar

Morningstar, Inc., a leading provider of independent investment research, is working with Total Rebalance Expert (TRX) to add rebalancing functionality to Morningstar Office, the company’s practice and portfolio management system for independent financial advisors.

Vestorly Announces the Integration of Its Smart Digital Content Technology on to Pershings NetX360® Platform from Marketwired

Vestorly today announced the integration of its smart digital content technology into Pershing’s NetX360® platform.

Tech Review: New Bet on Financial Health from Financial Planning

Consumers seem to be buying into the idea that these devices can help improve their physical health, so why not create similar mobile capabilities to track financial health?

 

 

Watch FPPad Bits and Bytes for June 5, 2015

Watch FPPad Bits and Bytes for June 5, 2015

FPPad Bits and Bytes for August 22

On today’s broadcast, LPL Financial unveils new back-office technology for its representatives. Will the tools set a new bar for advisor productivity? Laser App continues to expand its library of fillable forms. Can you guess how many paper forms have avoided the shredder? And, did you know you can now build a “robo shield” for your business? Find out what steps you should be taking right now to differentiate yourself from the online advisor competition.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Now available as a part of the Orion Advisor Services platform, TRX features tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are the links to this week’s top stories:

LPL Financial Unveils Next Generation ClientWorks Platform for Advisors at focus14 Annual Conference from Marketwatch, and

LPL Financial Announces Expansion of CRM Offering for Advisors at focus14 Annual Conference Through New Relationship With Redtail Technology from PRNewswire

[This week’s top story comes from LPL Financial, the nation’s largest broker-dealer with over 13,000 representatives, who held it’s annual Focus conference in San Diego last week. On the technology front, LPL unveiled ClientWorks(SM), a completely new technology solution that should offer expanded functionality and more seamless integrations.

Victor Fetter, chief information officer at LPL Financial, told attendees that ClientWorks is designed to work on any device, including phones and tablets, will feature streamlined workflows for account opening and trading, and will offer business analytics to increase advisor productivity. The first phase of ClientWorks, including a Resource Center library, will release later this fall, with the full ClientWorks suite anticipated sometime in the Spring of 2015.

Also making news at the Focus event was the announcement of new relationship between LPL Financial and Redtail, the leading web-based CRM for financial advisors. Beginning in October, LPL representatives will be able to subscribe to Redtail for $50 per month for each 15-user database, and the CRM will likely feature a tighter integration with LPL data once ClientWorks rolls out next year.] LPL Financial LLC, the nation’s largest independent broker-dealer*, an RIA custodian, and a wholly owned subsidiary of LPL Financial Holdings Inc. LPLA, +0.80% today unveiled ClientWorksSM, a next-generation technology solution for advisors and institutions that will seamlessly integrate and expand its offerings.

Laser App Software Sees Continued Growth With New Custodian and Broker-Dealer Clients from Marketwired

[Another event held in San Diego last week was the Laser App 2014 Conference. If you haven’t seen them already, I filmed five videos on site providing highlights of the educational sessions as well as the networking events, which included some pretty epic surfing attempts by attendees, including yours truly.

While the company did not make any specific new product announcements, Laser App did provide an update on how widely the solution is being used across the financial services industry. There are now over 32,000 forms in the Laser App library accessed by over 115,000 users, and the company estimates that documents in its library have been processed in some way, shape or form over 45 million times. Clearly a lot of business is being streamlined with the Laser App solution.] From its 2014 Financial Services Conference, Laser App Software is pleased to announce it has added 40 new customers so far in 2014. The forms-filling and automation management software provider sites the growing need for advisor efficiency as a key driver of broker-dealer and advisor adoption of its solutions.

 Fox Financial Planning Network Announces New Industry Whitepaper: “How to Build a Robo-Shield™ for Your Financial Advisory Firm: 20 Effective Tactics to Marginalize the Rise of Robo-Advisers” from Marketwatch

Use this link to download the white paper.

[And finally, while at the Laser App conference last week, Deborah Fox of the Fox Financial Planning Network took the opportunity to introduce a new white paper to financial advisors. Titled “How to build a robo-shield™ for your financial advisory firm,” the nearly 40-page white paper offers 20 tactics you can implement right now to differentiate your business from the online software-based investment services.

Fox recommends strategies like focusing on a specific client niche or specialty, building service teams of two advisors and one admin, defining and then automating workflows in your business, and much more.] Fox Financial Planning Network (FFPN) announced today the availability of a new industry white paper that identifies ways advisors and institutions will need to enhance their business model and service offering to counteract the threat from online investment advice platforms known as ‘Robo-Advisers.’

Here are stories that didn’t make this week’s broadcast:

The Power of Marketing Videos for Financial Advisors from GuideVine

With high consumer demand, it’s clear that creating personable, tailored marketing videos can offer an efficient and powerful way to attract new clients.

External IT puts Junxure on its virtual desktops from InvestmentNews

External IT has added the office-management software offered by Junxure to the applications it can include within the cloud-based virtual desktops it creates for advisers.

 

Watch FPPad Bits and Bytes for August 22, 2014

Watch FPPad Bits and Bytes for August 22, 2014

FPPad Bits and Bytes for November 22

On this week’s broadcast, learn about new technology offerings from two of the top institutional custodians, a bold new workflow platform launches with the potential to revolutionize the way you use technology, and a new app is introduced to fill your prospecting funnel with qualified leads.

So get ready, FPPad Bits and Bytes begins now!

(Watch FPPad Bits and Bytes on YouTube)

This week’s episode of Bits and Bytes is brought to you by Total Rebalance Expert, the industry’s largest, privately owned portfolio rebalancing software provider.

Total Rebalance Expert

Fresh off its acquisition of PowerAdvisor, TRX offers advisors tax-efficient rebalancing, an easy to use interface, and more, all at an affordable price. Learn how you can gain a half a million dollar return on your technology investment by downloading their latest white paper at fppad.com/trx

Here are this week’s top stories:

Schwab IMPACT 2013 Report: All the technology trends advisors can’t miss from FPPad

[This week’s top story comes from Schwab Advisor Services, who unveiled several technology initiatives at their annual Schwab IMPACT conference last week. Capitalizing on four technology trends of Big Data, Mobile, Cloud and Integration, Schwab’s Neesha Hathi announced the company is working on Project PM2, a completely new, cloud-based portfolio management software solution.

Hathi also said Schwab is piloting mobile app development for advisors called OpenView Mobile, giving advisors a white-labeled app in the popular app stores that clients can use to view their account information.

Project PM2 and OpenView Mobile just scratch the surface of all of the announcements made at IMPACT, so be sure to read the main story for all the details.Schwab IMPACT 2013 kicked off its pinnacle event in Washington, D.C. this year with a big focus on the technology trends sure to change the financial services industry in the foreseeable future. Here are the most important technology announcements provided by various members of the executive team inside Schwab Advisor Services.

Pershing Enhances NetX360® Platform with Additional Third-Party Technology Integrations from PRNewswire

[Another custodian that just introduced new technology integrations is Pershing, who announced that its NetX360 platform now connects with portfolio rebalancing software from Blaze Portfolio and portfolio management software from Portfolio Pathway.

These new integrations will streamline the data import and export process between NetX360, which should increase the popularity of these programs among advisors who custody assets through Pershing.

In addition, Pershing’s account opening process should get a little bit smoother through the addition of Laser App form filling software, and advisors using SmartOffice CRM from Ebix will enjoy single sign-on access from their NetX360 dashboard.] Pershing LLC, a BNY Mellon company, today announced several enhancements to NetX360®, its technology platform for advisors. NetX360 now offers additional integrations with two popular portfolio management and rebalancing solutions – Blaze Portfolio and Portfolio Pathway. Also, as part of its client onboarding solution, NetX360 now provides Laser App® forms management and configuration tools. In addition to these integrations, users of the NetX360 can now directly access Ebix Smart Office customer relationship management (CRM) software via a single sign-on process.

Fox Financial Planning Network Unveils Industry-Disruptive Technology for Financial Services Sector with Intelligent Automation and Integration™ Software from PRNewswire

[Next up comes a development in workflow systems for financial advisors. For years I’ve struggled to answer the question of where an advisor’s workflow system should ultimately live. Should it be a part of CRM software, or perhaps a sophisticated document management program? Well the folks at the Fox Financial Planning Network believe the answer is neither.

Instead, they recently announced the introduction of a new middleware application called Genesis Smartware, a workflow solution that operates in the background of the key programs advisors use every day. Genesis Smartware does not replace CRM or document management workflow, but rather it complements the capabilities of existing systems by leveraging APIs and integrations to step through a series of complex workflow steps.

I believe the potential for this approach to workflow is huge, but look for Fox Financial Planning Network to take a measured approach to rolling out this platform to advisors because until now, you’ve never seen anything like it.] Fox Financial Planning Network (FFPN) announced today the availability of a revolutionary new middleware software application, Genesis Smartware™, which will facilitate sophisticated integrations between industry technology providers, streamline and automate many of the daily tasks involved in providing financial advisory services, and serve as an integration translator between older legacy and newer platforms for financial institutions.

Orion Advisor Services, LLC Releases New Discover App For Creating Customizable Online Client Questionnaires from PRNewswire

[And finally, in an effort to boost advisors’ online lead generation capabilities, Orion Advisor Services just released a new interactive app called Discover. The portfolio accounting service bureau and past sponsor of Bits and Bytes is branching out to help advisors cultivate leads and capture prospect information online. Discover is an online questionnaire that can be completely customized by advisors, and prospects who complete the questionnaire can receive insightful portfolio reports and scorecards through an integration with AdvisoryWorld.

Prospect contact information is routed automatically to Salesforce, with other CRM integrations coming soon, giving advisors better control and visibility into lead generation and management of their prospecting funnel. The Discover app is free for Orion’s existing customers, and pricing for all other advisors is still to be determined.] Orion Advisor Services, LLC, a premier portfolio accounting service provider, announced the release of Discover, an interactive app that allows RIAs to design their own unique online client questionnaires to capture and connect with prospects prior to their initial meetings.

 

Watch FPPad Bits and Bytes for November 22, 2013

Watch FPPad Bits and Bytes for November 22, 2013

FPPad Bits and Bytes for September 6

On this week’s broadcast, a peek at Junxure’s new cloud CRM for advisers, a custom built workflow system is coming to MoneyGuide Pro, why it’s time you should stop asking clients for referrals, and more. So get ready, Bits and Bytes begins now.

(Watch on YouTube) This week’s episode is brought to you by Shareholders Service Group, offering custodial services, advanced technology, and superior client service to nearly 1,100 independent RIAs nationwide.

Shareholders Service Group

Access leading technology from Black Diamond, MoneyGuide Pro, Redtail, TRX and Envestnet through the SSG open architecture platform. You personally handle your clients’ financial needs, so let SSG be the custodian that personally serves you. For more information, visit fppad.com/ssg

Here are the links to this week’s stories of interest:

Tech Review: Junxure Cloud Reaches for the Sky from Financial-Planning.com

[Leading off is an update on Junxure CRM, as their long-awaited transition to the cloud is just about ready for prime time. Financial Planning magazine technology editor Joel Bruckenstein recently reviewed Junxure Cloud, but hesitated to issue a resounding endorsement of the product. Bruckenstein praised Junxure Cloud’s modern design, reminiscent of tiles found in Windows 8, but cited a lack of functional widgets and live integrations as reasons to wait before fully embracing Junxure Cloud. Those issues, combined with minimum retail pricing of $2,700/year for 3 users, will likely put advisers in a wait-and-see mode to determine if Junxure Cloud eventually lives up to its potential.] Over the years, Junxure has added a few additional products, including ClientView, a client portal service, and Junxure Mobile. But the one component it’s been lacking is a cloud-based CRM product, which it’s been working on for about two years. Those efforts are about to bear fruit.

Financial Planning Software Experts at Money Guide Pro Select Fox Financial Planning Network To Develop Integrated Workflow System from eReleases.com

[Next up is news from MoneyGuide Pro, the most popular web-based financial planning software program used by advisers today. This week, MoneyGuide Pro announced that it selected the Fox Financial Planning Network to develop a custom workflow system to streamline the financial plan creation process. The Fox Financial Planning Network already provides pre-built workflow templates for popular CRMs like Redtail and Grendel, but this development marks the first time a workflow system addresses the steps unique to financial planning software. With over 300 adviser members to date, the Fox Financial Planning Network has clearly positioned itself as one of the go-to providers as advisers seek comprehensive workflow systems for their business.] PIEtech, maker of Money Guide Pro (MGP), the leading financial planning software for financial advisors, officially announced today the selection of Fox Financial Planning Network (FFPN) to develop a custom workflow system to enable MGP subscribers to create financial plans more efficiently as well as to drive adoption of recently added valuable features.

This tiny Irvine company built a pro video-conf product for millions — on top of Google Hangouts from VentureBeat.com

[Now Fox Financial Planning Network is a great example of a company that uses video conferencing and webinars to share information and build their profile. So you’ve probably considered using video conferencing yourself for similar activity with clients and prospects, but have yet to find the right platform. Webex and GoToMeeting might be too cumbersome for some clients use, and Google+ Hangouts might just be a little too informal for your tastes.

One new service attempting to bridge the gap is called Business Hangouts, which claims to be the enterprise-friendly app for Google+ Hangouts. Users get all the useful features of Google+ Hangouts video chats, but also a number of add-ons like event registration, email reminders, virtual 3D rooms, and more that are attractive to enterprise users. Paid versions start at just $9 a month for up to 50 attendees, which is a very steep discount from many of the other online video conference services.] Video-conferencing is a massively turbulent space right now. Large incumbents like WebEx and GoToMeeting are fighting smaller, nimbler, and cheaper options like Blue Jeans Network and the company that actually powers Google Hangouts, Vidyo. But an tiny upstart company in Irvine, California just might unseat them all.

Stop asking for referrals and use technology to drive growth from FPPad.com

[Finally, you are well aware how important referrals are in the organic growth of your business. But one industry consultant insists that it’s time advisers stop asking their clients for referrals. Stephen Wershing, president of The Client Driven Practice and author of book Stop Asking For Referrals, recently sat down with me to talk about the things advisers *should* do to create an effective referral strategy, which includes a few technology tips as well.] Asking clients for referrals can be damaging says one expert; use technology instead to drive your business growth.

Financial adviser workflow: How Deborah Fox is networking advisers with a one-stop shop for workflow

While attending the TD Ameritrade Institutional 2013 National Conference last month, I connected with Deborah Fox, founder of the Fox Financial Planning Network.

In our conversation, Fox provided insight on the need for systematized workflow solutions in the financial services industry.

“We wanted to provide tools in a way advisers could get quick results to fully systematize their practice and think through their business model,” said Fox.

I reviewed the Fox Financial Planning Network resources in January for Morningstar Advisor (see: How to add pre-configured workflows to popular adviser CRM software).

You’ll see how the network resources are not just a list of PDF files listing the steps advisers should follow to prepare for a client meeting, but includes CRM plugins (Redtail and Grendel are the first ones to support this integration) and live training webinars and discussions with Fox and other experts.

For more information about the Fox Financial Planning Network, visit them online at http://foxfinancialplanningnetwork.com/

(click to watch on YouTube)

 

How to add pre-configured workflows to popular adviser CRM software

workflow diagram

Adding workflows to CRM can be a time-consuming process. Here’s one plug-and-play solution for popular adviser CRM software.

You may not hear the following message from FPPad all that often, but it seems that in other trade publications, columnists continuously profess how adding workflows to your business drives scalability and profitability.

Sure, it’s true, and sure, it sounds great, but just when you’re ready to add workflows to your existing technology tools, you realize it’s not a 2-hour process.

Far from it.

Fortunately, there is a new solution for advisers that provides a huge library of pre-configured workflows, AND they come ready to drop right in to popular CRM software.

So if you’re part of the 50,000+ users of two specific CRM solutions, read on to find out how you might benefit from pre-configured workflows for your business.

I covered all the details in this month’s Morningstar Advisor column, Enhance Service and Profits With Workflows. Go read it now!

 

FPPad Bits and Bytes for October 5

Yes, it’s October already. How are you faring on your new technology initiatives for 2012?

If you didn’t attend FPA Experience last week, you still can get a great recap of my Transformative Technology You Can Implement Today presentation from this WealthManagement.com update, From FPA 2012: Transformative Technology That Doesn’t Cost a Dime, and Financial Planning magazine’s story, What’s the Most Important Tech Tool for Advisors?

Here are this week’s stories of interest:

Schwab and Salentica Announce Launch of Integration for Independent Investment Advisors from Schwab Advisor Services

[Here’s the history on Salentica’s integration with Schwab: in May 2012, they entered a beta testing, transitioned to a pilot phase in August (see FPPad Bits and Bytes for August 3), and is finally in production to advisers using Salentica’s Advisor Desk. How many advisers can that represent? In the 2011 Financial Planning magazine software survey, 4% of 3200 respondents, or roughly 120, said they use Microsoft Dynamics for CRM. So some smaller percentage of that 120 are probably using Salentica. My guess is it’s less than two dozen.] Schwab Intelligent Technologies and Salentica Inc. announced today that Salentica Advisor Desk™ with Schwab OpenView Gateway™ is available to independent investment advisors after a successful pilot. Advisors who use Salentica Advisor Desk as their client relationship management (CRM) solution can now view real-time information on their clients’ financial holdings within their CRM.

Smarsh Launches Archiving & Compliance for Salesforce Chatter on Salesforce.com’s AppExchange from Smarsh.com

[Smarsh is building off its summer success of releasing Web Archiving (see: Smarsh president Stephen Marsh addresses Pinterest and compliance), and now the archiving vendor captures messages sent through the enterprise communication platform Chatter from Salesforce.] Smarsh®, the managed service leader in secure, innovative and reliable email archiving compliance solutions, today announced it has launched Archiving & Compliance for Chatter on Salesforce.com’s AppExchange, the world’s most popular cloud marketplace for social apps for business. Archiving & Compliance for Chatter enables organizations to capture, preserve, search, supervise and produce organizations’ Chatter files and communications in support of compliance, recordkeeping and e-discovery initiatives.

Fox and Redtail partner on work flow from InvestmentNews.com

[Back in 2011 I reviewed the latest refresh of Redtail CRM for Morningstar (see: A Popular CRM Gets an Upgrade), and at that time the CRM supported basic step-by-step workflow definitions. In it’s latest partnership, Redtail users can now open PDF files of workflow designs published by Fox Financial Planning Network directly within the CRM. As to pricing, the top tier purchase is around $6,000 and includes full training sessions, workflow system, resource center and coaching, with a nominal monthly access fee thereafter. I’ve seen discounts available for AICPA PFP section members, so ask if you’re affiliated.] Fox Financial Planning Network and Redtail Technology Inc. this week plan to announce a technology integration that allows for “one-click” deployment of FFPN’s comprehensive “client service delivery work flows” onto Redtail’s popular customer relationship management platform.