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How to save $325,000 in your wealth management business

Posted on June 14, 2012 by in Efficiency, Software

You have the potential to save over $325,000 in overhead by adopting one software tool.

As an adviser, you’re always looking for tools and technologies that help you run a more efficient business while increasing the level of service you provide for your clients. That’s one reason why you’re here at FPPad looking for the latest info on solutions.

In this month’s Morningstar Advisor column, I reviewed one software tool that has the potential to save six figures in your total overhead costs each year. And that’s not a made up number. That figure comes from a survey of 20 users that use this software every day.

Find out what it is by reading One Tool With Six-Figure Savings Potential.

 

FPPad Bits and Bytes for June 8

Posted on June 8, 2012 by in Bits & Bytes

So, have you reset your LinkedIn password yet?

With Boston on my schedule Monday through Wednesday (and some new video filmed that is coming soon), followed by Atlanta on Thursday and Friday, you can understand how frequent posts just aren’t high on my priority list. Nevertheless, I’m devoted to giving you the BEST (not simply all) technology stories from around the web this week.

Here are this week’s stories of interest:

Cabinet NG Launches CNG-SHARE, Secure File Sharing Portal from Yahoo! Finance

[See, enterprise and business document management providers won’t stand still while consumer services like Dropbox race ahead. Here, Cabinet NG is extending its functionality by offering a portal to share documents in the CNG repository with individuals outside of the firm (e.g. your clients). The portal can be white labeled for your firm, too. Though not as slick as Dropbox’s desktop sync, it’s a step in the right direction.]  Cabinet NG (CNG), provider of electronic document management and workflow management software, today announced the availability of the industry’s first fully integrated document management, cloud-based file sharing, and workflow solution.

Can Future Advisor be the self-driving car for financial advice? from O’Reilly Radar

[Give FutureAdvisor credit: I filmed Bo Lu last month at FinovateSpring 2012, and in the last week, they received this feature in O’Reilly and one in the Wall St. Journal. Advisers, you need to pay attention to what these new web apps are doing for clients that you’re turning away because of low assets.]  Future Advisor launched in 2010 with the goal of providing better financial advice through the Internet using data and algorithms. They’re competing against startups like Wealthfront and Betterment, among others.

Schwab shifts its strategy on its massive Intelligent Integration from RIABiz.com

[I was on Schwab’s press call 30 minutes after delivering a presentation in Boston. Credit to Brooke for turning this article around quickly, which captured much of the essence of the call, while I was in holding patterns over a stormy DFW airport.] Schwab Advisor Services has shifted strategies on its giant Intelligent Integration initiative, and rather than picking the best of breed in technology categories, the firm is looking to select the industry’s top platforms.

Black Diamond is setting its sights on smaller advisors and other things I learned over breakfast with Reed Colley from RIABiz.com

[Another great segment from Brooke on Black Diamond’s first year under the umbrella of Advent (see Advent Purchases Black Diamond Performance Reporting for Approximately $73 Million). But what isn’t discussed is what Black Diamond is doing to address the challenges of scaling up the adviser on-board process, training, and customer support of critical portfolio management software. Anyone want to chime in?] Since being acquired at this time last year by Advent Software, Black Diamond has increased its assets administered by 75% to $110 billion and it now serves 350 advisory firms.

Managing Customer Contact from Financial-Planning.com

[The category of CRM software for advisers is crowded, yes, but there really are just a few market dominators followed by a long tail of solutions with 1%-2% adoption. Joel Bruckenstein highlights new player Wealth Advisor CRM. My take? Registered reps might find it useful, independent RIAs likely will find it limited. At $65/month for a 15-user database, Redtail is a very attractive alternative.] Advisors already have no shortage of customer relationship management products to choose from, so does the marketplace really need another one? The folks at Wealth Advisor CRM think so, and perhaps they are right. Their offering may be just different enough and inexpensive enough to attract a sizable following.

[VIDEO] How financial advisers can compare technology integrations

Posted on June 5, 2012 by in Practice Management, Video Spotlight

Financial advisers can quickly assess technology integrations with TD Ameritrade Institutional’s analysis tool

How well does one CRM integrate with financial planning software? What about integrations between portfolio management software and rebalancing software?

To answer those questions, TD Ameritrade Institutional created the Integration Analyzer. Available to all of its affiliated advisers, Integration Analyzer quickly displays how well one software program integrates with another, and with Veo® Open Access.

For insight as to how Integration Analyzer works, I met with Chris Valleley, Director of Technology Solutions for TD Ameritrade Institutional at the custodian’s offices in Fort Worth, Texas. View the video below for the demo.

(click to view on YouTube)

FPPad Bits and Bytes for June 1

Posted on June 1, 2012 by in Bits & Bytes

Wow, it’s June already? I returned from presenting at FPA NorCal this week on top apps for financial advisers. If you want some of the inside scoop, check out the #FPANorCal hashtag or tweets from Michael Kitces while they’re still on his timeline (you’ll need to scroll down to see tweets from May 29).

Here are this week’s stories of interest:

How Can RIAs Improve Efficiency? from Financial-Planning.com

[Donna Mitchell covers a new report from Pershing Advisor Solutions with three ways advisers can be more efficient, but it doesn’t list any resources to use. So here’s a recap of Pershing’s insight with a resource thrown in: 1) Identify an ideal client profile (self explanatory), 2) Have a consistent business process (so you need a tool to define workflow), and 3) avoid overloading staff members (I wish I had a solution for that!)] Principals of RIA firms need to pay closer attention to workflow and operational issues at their firms, especially if they want to stay viable amid rising operational costs, Pershing Advisor Solutions said.

Advisers still shaky on social media policy from Reuters

[Guess what: you need a social media policy, even if your policy is ‘we don’t use social media.’ And what about Facebook ‘Like’ buttons? It appears that as long as a ‘Like’ stands on its own without any additional commentary, advisers aren’t violating regulatory rules prohibiting testimonials.] As the securities industry finally warms up to using social media sites such as Facebook and LinkedIn, regulators are discovering that brokerages and investment advisers are off to a rocky start.

Plantly launches “missing allocation tool” to the public from FPPad

[It’s my blog so I get to link to my own posts once in a while. Most of you are familiar with Personal Capital, Betterment, SigFig, and Wealthfront in the race to deliver online financial advice to investors. Plantly is yet another startup aiming to equip DIY investors with simple plans based on MPT models. Oh, it’s free to use today.] Brooklyn-based startup launches free asset allocation planning tool to the public.

Plantly launches “missing allocation tool” to the public

Posted on May 31, 2012 by in Software, Technology

Brooklyn-based startup launches free asset allocation planning tool to the public

Investors (read: your future clients) have an ever-increasing array of options to obtain financial advice online. You’ve read about sites and apps like Personal Capital, Betterment, SigFig, and Wealthfront on FPPad before.

Plantly, a Brooklyn-based startup, is the latest financial services startup seeking to lower the barriers between investors and access to investment guidance.

On Plantly’s website, users can select from a range of five plans arranged by targeted return and level of risk. Each week the five plans are optimized to adjust their asset allocations according to Plantly’s proprietary risk/return models.

Ideally, according to Plantly’s website, investors select a plan based on their tolerance for risk and expectation for return, allocate their own portfolio according to the plan, and reevaluate plans annually. Plantly plans begin with principles from Harry Markovitz’s Modern Portfolio Theory that are then run through custom forecasting, probability, and scenario engines to identify potential outcomes of individual plans.

There’s a lot more detail behind Plantly on its website, and when I stop traveling, I hope to have a chance to virtually sit down with Plantly’s founders for some additional insight.

It’s an intriguing option among the suite of online investment tools, especially for the do-it-yourself investor seeking allocation guidance supported by reasonable thought and scenario testing (though no back testing will ever produce a loss-proof allocation).

 

 

Financial advisers need a smarter approach to manage social media

Posted on May 25, 2012 by in Efficiency

So you decided to dip your toe in the social media waters. At first you start with, say, a LinkedIn profile update, then create your own Facebook page, and follow up with your first tweet on Twitter.

Pretty soon this innocuous activity grows into a larger drain on your time. What’s especially challenging is keeping all of your profiles updated with information you want to share with your audience.

There has to be a better way!

Fortunately, my Quickview post this month for Morningstar Advisor tells you about one tool that can add some smarts to your social media management.

It’s titled Make Your Social Web Smarter, and you better go read it right now!

A public thank you to Alex Murguia, CEO of inStream Solutions, for the tip.

 

FPPad Bits and Bytes for May 25

Posted on May 25, 2012 by in Bits & Bytes

Between a presentation in Charleston, SC on Monday, Redtail U in Dallas on Tuesday, filming more Spotlight Video on Wednesday, and taking my son to the zoo on Thursday, updates to FPPad rank about number nine on my list of important things to do. But I still can set aside time this morning to give you the best financial planning technology news from around the Web.

Here are this week’s stories of interest:

Advent Software Selects ByAllAccounts to Provide Retail Account Information to Advent OnDemand® Users from PRWeb

[Advent isn’t the largest portforlio management software by number of users among RIAs, but it’s definitely a top ten vendor. In this latest announcement, advisers will benefit from ByAllAccounts’ thousands of connections with held-away accounts they may not ordinarily aggregate, or perhaps aggregate manually.] Advent Software, Inc., a leading provider of software and services for the global investment management industry, announced it has selected ByAllAccounts, Inc. to provide retail account information to users of the Advent OnDemand® service.

Retire Logix to link with FPA’s PlannerSearch from Financial Advisor Magazine

[Financial planning software provider Financial Logix and the Financial Planning Association have partnered to make it easier for consumers using the Retire Logix software to find a financial planner through the FPA’s network of thousands of member planners.] Consumers using Retire Logix on their mobile phones now will be able to search for financial planners with a simple click.

Personal Capital is featured in four updates this week. Evidently one can “buy” widely distributed press by building a compelling financial dashboard from scratch.

Personal Capital’s Beautiful App Convinces The Wealthy To Trust Their Money To Strangers from FastCompany

[What buzz does Personal Capital consistently generate? Highlights of their data aggregation and comprehensive dashboard. But what most media outlets overlook is Personal Capital’s 10 employee financial advisors and how successful they are at managing assets to generate revenue for the business.] Personal Capital, a startup cofounded by Bill Harris, the former CEO of Intuit and PayPal, has created a new service that’s part “high tech,” part “high touch” to tackle both parts of the financial management equation.

Wealth management: Private pursuits from The Economist

[The next wave of multi-millionaires (and billionaires) from Facebook’s IPO is about to hit Silicon Valley. When they do, which method of wealth management will they choose? Traditional institutions or the nimble, tech-enabled startups?] Silicon Valley is already awash with traditional wealth managers. UBS, Goldman Sachs, JPMorgan and others are expanding in San Francisco and around Silicon Valley. They have recently been joined by online rivals such as Wealthfront, MarketRiders and Personal Capital, all of which use technology to help clients build customised asset portfolios at a small fraction of what traditional wealth managers would charge.

Personal Capital app demo from TechCrunch (embedded below for your convenience)

[Here’s a long interview of Personal Capital’s Bill Harris by TechCrunch, including some short segments of an app walkthrough. At least in this video you discover Personal Capital has 10 employee advisers ready to service clients under their RIA.] The CEO and VP of Engineering of Personal Capital demo their financial app.

Online RIAs will mostly fail — and here are 10 reasons why from RIABiz.com

[This article is last, because its author, Jack Waymire, misses the point in my opinion. I feel one must take the perspective of the prospective client, perhaps a 30-something startup employee that is looking to cash out some lucrative stock options. Where is that individual going to go for financial advice? A shop that has paper account forms, paper quarterly reports, and no mobile app? Forget it! It’s 2012 for goodness sake.] I believe these companies and their financial backers have badly underestimated the strength of the relationships that exist between investors and advisors. For this reason, I believe these websites will fail or, at best, be marginally successful. Here’s why.

Personal Capital app demo

 

FPPad Bits and Bytes for May 18

Posted on May 18, 2012 by in Bits & Bytes

Be sure to see the new video posted to my About page and learn of the ways you can engage content here at FPPad.

Here are this week’s stories of interest:

Smarsh releases Web Archiving, an automated solution to archive adviser websites from FPPad

[If you have a website, you need some solution to capture and archive all your content for compliance purposes. Printing pages to PDFs doesn’t cut it, especially if your site has embedded video or social media feeds.] New automated tool will help registered professionals eliminate tedious manual processes to meet FINRA and SEC requirements.

Schwab taps Tamarac as its next integration partner from RIABiz.com

[I wrote yesterday of Schwab’s selection of Tamarac to its Intelligent Integration initiative. See Schwab adds Envestnet | Tamarac to its Schwab Intelligent Integration™ initiative. Here’s more detail from Brooke Southall at RIABiz with reaction from Schwab’s Neesha Hathi and Tamarac’s Stuart DePina.] Schwab Advisor Services announced today that it has chosen Tamarac to participate in Schwab Intelligent Integration — sticking with the theme of getting CRM integrations in place first.

Austin Powers Can’t Save Your Startup from Benzinga.com

[Another startup retail financial services provider is MyGDP, founded by Scott Bell. I first connected with Bell via Twitter and have enjoyed getting to know him as the development of MyGDP has matured. Here’s a good feature from Benzinga on the lesson Bell learned pitching MyGDP to investors via a not-so-subtle YouTube video.] The International Man of Mystery might be popular, but he can’t help entrepreneurs promote their startups.

 

Schwab adds Envestnet | Tamarac to its Schwab Intelligent Integration™ initiative

Posted on May 17, 2012 by in Technology

In a press release today, Schwab announced that it has added Tamarac, a division of Envestnet, Inc., to its Schwab Intelligent Integration™ initiative.

About a year and a half ago, Schwab announced its first CRM partners for the initiative (see Junxure, Salesforce, Microsoft Dynamics Are The First Schwab Intelligent Integration Partners).

Back then, I predicted that Tamarac Advisor would be included in that list, saying:

It seems redundant at first to have included Tamarac Advisor CRM, as it is built on top of Microsoft Dynamics, but in my opinion, Tamarac Advisor CRM is substantially different from MS Dynamics as Tamarac has customized Dynamics’ out-of-the-box functionality to include data and fields relevant to wealth managers and financial advisers.

However, Tamarac was excluded from that first list of providers.

Now, it appears Schwab is compelled to work with Envestnet | Tamarac and officially support it under Schwab Intelligent Integration.

What’s interesting to note is that more than a year after selecting Microsoft Dynamics CRM as an integration partner, Schwab has yet to release a production Dynamics CRM solution to its advisor community.

Currently the company plans to roll out a pilot of Salentica CRM this summer. So with the addition of Envestnet | Tamarac, Schwab at least now has a viable Dynamics CRM offering in the form of Tamarac’s customized Advisor Xi platform.