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FPPad Best of 2012: Podcasts

podcastI’m recapping the best content found on FPPad this year. A few days ago I featured the top five videos from 2012.

Today’s update highlights the five most popular podcasts (ranked by total listens), and my final update in the series will list the top posts of 2012.

And before we begin, make sure that you’ve subscribed via iTunes so you don’t miss the next podcast.

Here are the top five podcasts of 2012.


1. Trumpet Publisher might be your answer to manually uploading hundreds of files to a file sharing site

In this year’s top podcast, Jo Day, co-founder of Trumpet, Inc., walked me through her company’s latest integration with popular online document storage provider ShareFile (ShareFile was one of this year’s Best in Tech winners).

Trumpet’s suite of software can take hundreds (even thousands) or reports generated in a batch, append custom content (say, a newsletter or cover page), and upload all the individual reports to their correct destination within ShareFile.

Imagine if you or your staff attempting something on this scale by hand. You’d likely end up making simple copy-and-paste mistakes, or worse, publish the wrong report to your client’s ShareFile folder.


2. Daily follow-up reminders help financial advisers maintain strong client relationships

The runner-up podcast for 2012 is my interview with Contactually co-founder and CEO Zvi Band. Band describes Contactually as “a professional relationship manager application” which I initially discovered early in 2012.

Fast forward to today, as I still find that I use Contactually every day. It’s sometimes spooky at how it picks up on conversations that have gone dormant, but inevitably my proactive follow up rekindles relationships and discussions (and more often than not, new clients!)

To learn more about how financial advisers (and others) are using Contactually, listen to the podcast below.


3. Financial advisers don’t need to tweet or like to get social media benefits

This podcast features a new product from Socialware, the social media compliance and strategy provider to financial services companies, called Social Network Listening.

Even if you don’t tweet or post to social networking sites, you can gain a tremendous amount of insight by paying attention to the posts and updates of others.

But with thousands of first- and second-tier connections scattered across social media sites, how do you efficiently monitor them and identify the important updates?

Tim Walker, Marketing Program Manager for Socialware, tells me that Social Network Listening is designed to do just that, saving you valuable time while delivering the most relevant updates from your social networks.


4. Advisers using Yammer can enhance collaboration without sacrificing compliance

One of the tools I’m starting to see more and more in the enterprise (read: your business) environment is the internal social network. One such product is Yammer, purchased earlier this year by Microsoft for $1.2 billion (yes, billion with a B!).

If internal social networks such as Yammer are to take off inside the financial services setting, advisers need a way to capture and archive the internal network messages, just as they currently for email.

In this podcast, Sam Kolbert-Hyle, vice president of business development and strategic initiatives at Smarsh, discusses their new product to archive content posted to Yammer and allow regulated organizations to add this new tool to their business without violating compliance requirements.


5. How PreciseFP streamlines routine data gathering and client collaboration

Finally, the podcast rounding out this top five list is a new one featuring PreciseFP. PreciseFP is a web-based data-gathering tool advisers can use to streamline the data collection and data entry process when signing up a new client.

Now I have an aversion to filling out lengthy online forms that ask for a bunch of redundant data my adviser should already know.

So in this podcast,  PreciseFP co-founder by Don Whalen sets the record straight about how advisers can use this tool to collaboratively work with clients on data gathering, yet avoid many of the frustrations clients may normally encounter with custom-built online forms.

Also, Wahlen offers a discount promo code for podcast listeners, which likely explains how this podcast, barely two weeks old as the time this review was published, vaulted into the top five podcasts of 2012. Well, advisers love to save money, and this is one way to do so (and in full disclosure, the promo is not an affiliate code, so I receive no referral fees if you sign up).


I hope you enjoyed this recap of the best podcasts of 2012. Return to FPPad one more time to get the list of the most popular posts for the year.

PODCAST: How PreciseFP streamlines routine data gathering and client collaboration

Don Whalen, co-founder of PreciseFP

Client data gathering and form filling are the least glamorous tasks that make up your workday, but the activities are essential to create financial plans with correct information.

Fortunately, there are a few solutions that can significantly streamline the arduous data-gathering process.

One product is PreciseFP, co-founded by Don Whalen and Sebastian Skwarek in 2008.

In what probably sets the record as the longest time between my initial discovery (see: Has Laborious Client Data Entry Met Its Match? from September 2008) and follow up, I connected with Don Whalen to learn about PreciseFP’s growth over the last four years and how PreciseFP has matured to be a reliable, cost-effective tool advisers can use to facilitate the data gathering.

Listen to the podcast below, and note that Whalen provides a discount code all listeners can use to receive 15% off their subscription to PreciseFP (not an affiliate code, I receive no referral fees if you sign up).

Podcasts for Financial Advisers: How to record, publish, and syndicate podcast content

Podcasting isn’t for everyone, but financial advisers who include podcasts in their marketing collateral can score points with prospective clients.

In this FPPad On Air broadcast, I connected with Blane Warrene, senior vice president of client communications for RegEd, to talk about how advisers can record, publish, and syndicate their own podcasts.

In the broadcast, Warrene mentioned tools such as Audacity, Garage Band, and Blubrry advisers can use to get started with podcasting.

Be sure to subscribe to the Social Media Minute podcast on iTunes (and the FPPad podcast as well!)

(click to view on YouTube)

Social currency might just be the answer to financial advisers’ frustration with social media

Have you heard of social currency before?

Justin Wisz, co-founder of Vestorly

Before you buy a book, do you visit the reviews on Amazon.com to read what other people said about it?

And before your next dinner out, do you pull up Yelp to find 4- and 5-star restaurant reviews nearby?

Those are examples of social currency. You’re seeking feedback curated by social networks to find the best resource (be it a book, restaurant, mechanic, etc.) for your needs. Many times, recommendations from your immediate social network on Facebook, LinkedIn, or Twitter point you to products and services that have already been vetted by your friends and colleagues.

So how can financial advisers take advantage of social currency?

To answer that question, I connected with Justin Wisz, co-founder of Vestorly, an investment adviser matching service powered by social communities. Hear what he has to say about social currency and how Vestorly can help advisers get the most out of it.

PODCAST: Daily follow-up reminders help financial advisers maintain strong client relationships

Zvi Band, co-founder and CEO of Contactually

How did one financial adviser boost his client retention rate from 90% to 98%? According to this Wall Street Journal story, the answer was more client follow up.

So how do advisers target their most important client relationships with relevant follow-up reminders?

One way is by using a program called Contactually.

I’ve been a Contactually user for about a year (likely equivalent to a decade in “app years”). I first wrote about my experience with the program in January for Morningstar (see: Add Automation to Your E-mail Follow-Up).

I recently had the chance to connect with Contactually co-founder and CEO Zvi Band to learn more about how financial advisers are using Contactually to cultivate new and existing relationships and ultimately grow their business. Listen to the podcast of that conversation below.

PODCAST: Advisers using Yammer can enhance collaboration without sacrificing compliance

Advisers experimenting with enterprise social networks now have an option to solve their compliance needs.

Sam Kolbert-Hyle, vice president of business development and strategic initiatives at Smarsh, Inc.

There are a host of new collaboration tools on the market today, all attempting to harness the promise of an enterprise social network.

Services like Chatter, Jive, and Yammer allow you to create your own internal network for your business that resembles many of the popular networks like Facebook and Twitter.

These services offer many new ways to work with colleagues and review important news at a glance, but advisers must address one persistent complication of any new technology: compliance.

Until now, there have been few methods available to capture and archive content posted on enterprise social networks, which is required for all communications related to client service.

Earlier this week, Smarsh, the email and social media compliance provider, announced the launch of Archiving and Compliance for Yammer, the popular enterprise social network.

For more information on Archiving and Compliance for Yammer, I spoke with Sam Kolbert-Hyle, vice president of business development and strategic initiatives at Smarsh.

Listen to the podcast below to learn how these collaboration tools can now be used without sacrificing compliance.

PODCAST: Financial advisers don’t need to tweet or like to get social media benefits

Tim Walker, Marketing Product Manager for Socialware

Some financial advisers are under the impression that the only way to benefit from social media is to tweet on Twitter or propagate Likes on Facebook. That’s just not true.

Advisers can benefit from social media simply by listening to what others are saying, a technique called “social listening.”

Unfortunately, most software designed to survey the social landscape for relevant updates is targeted to huge enterprises with recognized brands and millions of customers (think Coca-Cola, Southwest Airlines, etc.). Tools like Radian6 start at $5,000 per month, well beyond the reach of nearly all independent advisers.

Now, Socialware, a social media compliance software provider, just announced its own social listening software called Social Network Listening.

To get more insight on how Social Network Listening can help financial professionals, I connected with Tim Walker, Marketing Program Manager for Socialware for the following podcast.

View more information about Social Network Listening at Socialware.com.

One item of note: Social Network Listening is currently targeted to institutional financial services companies and broker-dealers, but Walker said that sales to independent advisers is on Socialware’s roadmap for the product.

PODCAST: Smarsh president Stephen Marsh addresses Pinterest and compliance

Founder of email archiving provider says advisers can use Pinterest without skirting compliance requirements

I had the opportunity to connect with Stephen Marsh, Founder and CEO of Smarsh, Inc., a company well-known for its email and social media archiving services.

Smarsh Founder and CEO Stephen Marsh

By now, most advisers are aware of multiple archiving solutions for social media websites like Facebook, LinkedIn, and Twitter, but it’s not so clear whether updates to emerging social media sites like Pinterest can also be archived.

In this podcast, Marsh shares information on his company’s Web Archiving product and how it allows advisers to “pin” updates to Pinterest and archive them for compliance purposes.

Marsh also addresses the company’s annual Electronic Communications Compliance Survey report with key statistics.

After listening to the podcast, use the following link to download the free compliance survey: 2012 Electronic Communications Compliance Survey

Click to view/download the PDF podcast transcript.

[PODCAST] Competing Against “Robo Advisors:” Delivering Advice in a New World from T3 2012

Yesterday I posted two YouTube videos from the session from T3 2012 titled Competing Against Robo Advisors. I know that many of you prefer to download content like this to your media player of choice (i.e. iPhone) and listen to it on your jog or your commute home.

Using the audio from the Robo Advisor session, I created my first podcast. I’m currently going through the approval process with iTunes, but in the meantime you can listen and download the podcast directly from FPPad.